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Find the Best Cleaning Services

by ConsumerAffairs Research Team

Cleaning services send professionals to tidy, clean and organize residential and commercial spaces. Read our guide to discover the best cleaning companies for you. We looked at a variety of professional cleaning services with specialized cleaning products, equipment and options to fit most budgets.

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Connects homeowners and renters with home improvement specialists for free. Average home improvement job costs between $120 and $6,000. Includes damage protection guarantee up to $500,000. Online booking available.

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Merry Maids
Read 1,211 Reviews

Founded in 1979, Merry Maids is a franchised company now owned by ServiceMaster. It offers house and apartment cleaning services across a network of over 1,000 worldwide locations.

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The Cleaning Authority
Read 119 Reviews

The Cleaning Authority is a residential cleaning company with many franchise locations across the United States that are owned locally. Clients earn loyalty points every time they refer a customer or pay for services.

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Molly Maid
Read 144 Reviews

Molly Maid offers residential and commercial cleaning services through packages that are built around clients' needs and budgets. Special laundry, office, bathroom, kitchen and other packages are available as are free estimates.

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Read 54 Reviews

MaidPro offers residential cleaning services using tools and procedures that are more environmentally friendly than traditional products. Clients can expect to welcome the same member of staff into their homes each appointment.

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The Maids
Read 63 Reviews

The Maids is a residential cleaning service that offers home cleaning, apartment cleaning and garage cleaning. The company is willing to consider different types of cleaning projects as well, such as moving services.

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USA Clean Master
Read 38 Reviews

The USA Clean Master company offers a wide range of cleaning services including residential, office, boat, pet stains, chimney, gutter and upholstery. Their cleaning products are effective yet safe for children and pets.

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You've Got Maids
Read 14 Reviews

You've Got Maids offers residential cleaning services by the hour or by recurring appointments. Staff are trained through Maid University and are motivated to receive continued training through bonus programs and raises.

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Maid Brigade
Read 27 Reviews

The Maid Brigade offers professional housekeeping, house cleaning and apartment cleaning services. Their methods and products are Green Clean Certified and staff use HEPA-filtered vacuum cleaners on clients' premises.

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What features should you consider in a cleaning service?

Scheduling options

Cleaning services offer customers scheduling options to tailor services to their needs.

  • One-time only: Some cleaning services only offer one-time cleanings. These companies often specialize in seasonal or deep cleanings, which do not need to be completed frequently. Examples are gutter cleanings, carpet cleanings and clean-ups after a move.
  • Routine cleanings: Routine cleanings let customers schedule how often they want their home or office cleaned. This service is often utilized by people who don't have the time or ability to keep their home tidy from day-to-day and can be used in place of hiring a dedicated independent housekeeper or maid.
  • Rotating cleanings: With rotating schedules, homeowners can choose to alternate comprehensive deep cleanings with smaller, more focused cleanings. Rotating cleanings ensure that the cleanliness reached after a deep clean stretches out and is maintained over a longer period of time.

Team consistency

Companies use a variety of methods to choose and send teams to customers' homes.

  • Random cleaners: Some companies choose a random crew of cleaners from their employees for each cleaning job. This allows the company to send cleaners who have an adequate amount of time and training to complete the cleaning tasks at hand.
  • Regular team: Companies that use regular teams always send the same cleaners to the same homes so they can familiarize themselves with the customers and the space. This allows customers to develop a relationship with the cleaners who come into their home, and it also allows the cleaners to learn the intricacies of a space so that the cleaning is done consistently well.
  • Customer selection: Many cleaning companies allow customers to request certain cleaners or to give feedback on cleaners and request to have or not have them return. This ensures that the customer is always happy about the crew that is sent into their personal space.

Equipment supplier

House cleaners require equipment and supplies to effectively clean homes, and these supplies can come from a variety of sources.

  • Supplied by the company: Some house cleaning services supply their cleaners with all the supplies and equipment they need to clean homes.
  • Supplied by the homeowner: House cleaning companies can simply send workers to clean the homes, relying on customers to provide the supplies and equipment.
  • Equipment only: Companies that require high-tech equipment often provide that equipment to customers, but they rely on homeowners for basic cleaning supplies.

Specialized services offered

Many companies offer specialized services to comprehensively clean a home.

  • Outdoor cleaning services: Cleaning companies that are equipped to clean the outside of homes can do things like wash windows, rake leaves, tidy porches and clean out gutters.
  • Deep-cleaning services: Some companies provide deep-cleaning services for homeowners, cleaning things like tile grout and drapes.
  • Specialized cleaning services: Many house cleaning companies offer very specialized cleaning services, like deep carpet cleaning, chimney cleaning or smoke removal.

Pricing structure

Cleaning services charge customers for their services in a variety of ways.

  • Hourly rates: Companies that charge hourly rates require customers to pay based on the time workers spend cleaning.
  • Service fees: Some cleaning companies have set prices for certain services. For example, they will charge a flat rate for a carpet cleaning or a window washing, which won't vary no matter how long the job takes.
  • Price schedule: Some companies charge clients based on a price schedule, including certain set fees for deep, comprehensive cleanings and hourly fees for touch-ups and specific room maintenance.

Contract requirements

Contracts allow cleaning companies to get a commitment from customers to use their services for a certain period of time.

  • No contract: Some cleaning companies don't require customers to sign a contract at all, so customers can use the service once with no commitment.
  • Regular cleaning contract: Cleaning companies may require customers to sign a contract for routine (weekly, monthly, bi-weekly) cleanings.
  • Specialized service contracts: If cleaners are providing a specialized service like cleaning after water damage, they may require customers to sign a contract to cover the work for the duration of the service.

What are different types of cleaning services?

Residential cleaning services

Cleaning services that come into homes and specialize in routine cleanings can come once to tidy or on a regular schedule to maintain the cleanliness of a space.

Commercial cleaning services

Some cleaning companies are dedicated to cleaning commercial establishments, offices and businesses. They are often equipped to do larger-scale cleanings that are required in residences.

Eco-friendly cleaning services

These companies do regular home cleanings, but they also help make spaces safer for people who have breathing issues or health problems and cannot be around harsh chemicals.

Specialized deep-cleaning services

Specialized deep-cleaning services focus on cleaning one area of a home or performing one particular task. Deep-cleaning services include carpet cleaning, window washing and car and boat cleaning.

Damage repair services

Many house cleaning companies help homeowners repair and clean up damage to their home. Homeowners who have experienced devastating events like fires or floods can depend on these companies to make their homes livable again.

Who would benefit from cleaning services?

Busy homeowners

Busy homeowners with families, work and other responsibilities often don't have time to clean their homes. Cleaning services come into a home on a regular schedule and ensure that it remains clean, tidy and organized.

People with allergies

When people have allergies or breathing issues, dust, dirt and dander inside a home can make them sick. Professional cleaning services come into a home and remove the particles that make people feel ill, making living at home more comfortable and healthier.

People who are moving

Cleaning services can ensure that a space homeowners are leaving is perfectly clean and ready for new people to move in.

Homeowners who have experienced damage

Many things can damage a home, including fire, flood, earthquakes and wind. Cleaning services clean or repair the damage to make the space habitable again.

Cleaning services FAQ

How much does cleaning service cost?
Sometimes cleaning prices are negotiable, but they are generally $100 to $180 for two hours with a professional service or $50 to $90 for two hours of service from an individual cleaner.

The cost of a cleaning service varies based on several factors, including the size of your house and the level of cleaning required. Dusting furniture and performing light cleaning is less expensive than scrubbing kitchens and bathrooms.

Any specialty cleaning, such as window cleaning or cleaning after pets, also affects the cost.

What cleaning products do professional cleaners use?
Professional cleaners use a large variety of products, including:
  • A small or handheld vacuum
  • Heavy-duty scrubber pads
  • Pumice stones
  • Steam cleaners
  • Microfiber cloths
  • A liquid or powder cleaner for counters, floors, windows and stainless steel
Do maids clean apartments?
Yes, maids can clean apartments. Maids are often used to clean an apartment when the tenant is moving out to ensure the landlord returns their security deposit. When speaking with a maid about cleaning your apartment, make sure to discuss how they enter or exit if the building is secured.
How much does a house deep cleaning cost?
An average hourly rate for deep cleaning, depending on where you live, ranges from $30 to $60 per person working the job. The cost of deep cleaning a house depends on:
  • Whether the cleaner charges hourly or per job
  • The size of the house
  • The extent of the required cleaning
  • Special requests, such as cleaning the blinds and baseboards
What is included in a regular house cleaning?
A regular house cleaning generally includes mopping and vacuuming floors and cleaning kitchens, bathroom sinks, tiles, bathtubs and toilets. Cleaners also dust any surfaces that need it. Regular cleaning services can be customized — some cleaners allow you to add services like oven cleaning or refrigerator cleaning for an extra fee. You can also request cleaning services for just one area.
What is the difference between deep cleaning and general cleaning?
The main difference is the extent of cleaning. Regular house cleaning includes maintenance-type cleaning, such as dusting, vacuuming and mopping main areas like the living room, kitchen, bathroom and bedrooms. Deep cleaning is more thorough and goes beyond the basics. Companies performing a deep clean often assess your home's problem areas and disinfect various surfaces, such as ceiling fans and tile grout.

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    Cleaning service company author reviews

    Merry Maids

    Dallen Peterson founded Merry Maids in Omaha, Nebraska, in 1979. Today, 1,351 Merry Maids franchises exist across the United States. The company specializes in house-cleaning services, providing tidying or more in-depth cleaning services.

    Read more about Merry Maids

    MaidPro focuses on cleaning houses and other residential spaces. The company was launched in Boston in 1991, and today, it is franchised, with more than 150 locations across the United States and Canada.

    Read more about MaidPro
    Maid Brigade

    Maid Brigade is a franchised professional cleaning company that has been operating for more than 35 years. The company provides typical house cleaning services, as well as specialized cleaning, including outdoor cleaning options.

    Read more about Maid Brigade
    The Maids

    The Maids is a franchised cleaning service founded in 1979, and it operates in more than 90 cities across the United States and Canada. The company focuses on deep cleaning, and it offers services to alleviate allergies and health concerns.

    Read more about The Maids
    You've Got Maids

    You've Got Maids focuses on cleaning houses and residential spaces, and it has franchises across the United States. You've Got Maids provides rigorous maid training and promises to send homeowners only high-quality, trustworthy cleaners.

    Read more about You've Got Maids
    The Cleaning Authority

    The Cleaning Authority offers residential cleaning services with a particular focus on eco-friendliness. The company was founded in the Baltimore area in 1977, and today, has more than 180 locations across North America.

    Read more about The Cleaning Authority
    Molly Maid

    Business mogul David McKinnon founded Molly Maid in 1984. Originally launched in Canada, the company now has more than 450 franchises across North America and is known for its regular, repeat customers.

    Read more about Molly Maid
    USA Clean Master

    USA Clean Master has been providing both residential and commercial cleaning services for more than 10 years. The company offers cleaning services using truck-mounted, high-tech gear for deeper and more thorough cleaning.

    Read more about USA Clean Master
    by ConsumerAffairs Research Team

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.