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I have been a client over 25 years, always bought new Broil King top quality BBQ. 4 years ago I buy a new BBQ, paid 1150$. Had to change the wheels 4 times. Call company speak to a representative. She tells me the wheels are not there to use every day but only to put away at end of season. Imagine what a poor excuse. The wheels cost below 10$ but I am told the product is suppose to be quality after paying 1150$ and the wheels need to be changed every season. Well this is the last Broil King I will ever buy. Maybe you should invest on having great employees work for you and give clients the respect they deserve. As they say in my part of town C'est La Vie! I will go buy service before looks. Thank you.
In six years I have had four ignitors, 3 grills and two handles with 8 plastic attachments. THere is a design flaw on this barbeque with the handle. I have followed manufactures specs and still have had nothing but problems. I truly like supporting Canadian made but I cannot endorse this product.
I purchased a new Broil King and flames wouldn't ignite on all 4 burners and I could smell gas under the grill. I called and was sent a new regulator, still not working. I called several other times and was told I had to reset tank and was offered another regulator. Now I am 8 months into my warranty and they just sent me a control panel which I have to install which may or may not fix the issue and involves taking the whole grill apart and hours of time and I purchased the grill all put together. Also that part was 3 weeks on back order.
I am now trying to install it and in doing so the screws are stripped by the original person who put the grill together at the store I purchased the grill from. I have spent numerous hours calling them to find no record of most of my calls and hours now trying to repair a grill I have yet been able to use correctly. As of yet I am still unable to use my grill. Also good to note even though I purchased the grill new they told me it was an older model and had to argue with them to have them warranty it. No one in the store told me I was purchasing a prior year model and regardless is was brand new to me.
I received my Broil King Signet 320 BBQ with a defective door and a chipped grate. I immediately wrote an email to their customer service. After a few days without any news I wrote another email in case the first one hadn't gone through. Three days later I gave them a phone call. The representative said it was normal that I hadn't received any response because they had some backlog. Instead of helping me, he told me to wait for an email response. I'm still waiting. I paid over 600$ for a defective BBQ and Broil King is totally unresponsive. Their BBQs seem to be sturdy but when there is a problem they just don't care and let you wait. Very bad customer service!
It seems like just about anywhere on the grill that I put my steaks, burgers or sausages it always cooks it evenly. I truly love my Broil King barbecue grill. Two thumbs up???
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My experience with this brand has been good overall. We have bought two altogether and had good experiences with both. My model has a side burner but I never used it much. Works well and does well outdoors in hot, humid climates. I like the style of the grill as well. It is easy to clean... I like that a lot. The cooking grates are easy to remove. But, the stacks on top can cause soot marks to the surrounding areas if you are not careful with the placement of your grill. I would like a better stand for the grill as it can sometimes be difficult to hook up the gas canister. More or better counter space would be helpful.
I like all the features of this grill. It is the 3rd grill I have owned and this one is the best. Has lots of great features not found on other grills. And is very reasonably priced. My experience is very good. Lots of information and directions included with grill. It is very sturdy and dependable. Especially on grassy areas as well as on concrete.
The grill is easy to move around, set up and store so it is out of the way during the offseason. Also it is very portable and you can store it in small places. However don't try to entertain with it. The thermometer on the front is not very reliable, sometimes gives false readings. Sides feel somewhat flimsy, scared to put heavy objects on them and very small cooktop too. But it has plenty of space to cook food for one or two people.
I am very pleased with this grill. This grill is easy to use, large cooking area, side stand is very convenient as a place to put my cooking utensils and seasonings. The wheels make it easy to move even for my 5 year old grandson. The only thing is the different color options would make it more aesthetically pleasing. Our last grill was hard to get started for me, I had to get my husband do it. With this grill the operation is very easy and I have no problem doing it myself.
Gets hot quickly, plenty of space to grill, side burner is fantastic for cooking a side dish and keeping all the mess out of the kitchen. The side burner is big enough for a large pot and I often will heat up soup, a sauce, or even hot cider when the weather gets cold. It's an excellent grill and big enough to get an entire meal cooked quickly and enough to feed a large crowd. I would love to have cast iron grill plates. My heat plates have required a few replacements as well.
Also, my starter NEVER works and I always have to light it with a match or lighter. I wish there was an easier backup way to light the grill because I always worry I'm going to light the entire backyard on fire. I also wish it came with a cover because it stays outdoor year round and gets rusty and dirty over time. Even so, I love grilling and love being able to cook a whole meal outside. It's great to be able to feed a large number of people all at once - and to provide really healthy options for everyone.
It is big and has space on the side to set platters when you take something off the grill. Great experience with it. Great for making food for family get togethers or just a meal at home with family. Works fine all the time and we enjoy it. Maybe could use space on the right side for more platters but overall it's really good.
I would buy this grill again. It's easy to clean, use, and get the refills for the propane tanks, which is great. On retrospect, I wish I'd gotten one with wheels that would make it easier to move around - this one I have to pick up every time I want to use it somewhere else. But the grill is fantastic, it cooks meat great. The brand is also great for this kind of cooking outdoors.
We bought it because it was so beautiful and had a large cooking space big enough for adding family and friends over. It was a good grill for three years then started to clog and the starter kept sticking and eventually wouldn't ignite automatically. So we replaced it but that starter was done by the end of season. The stainless should be polycoated because it was not very pretty even though I cooled it and cleaned it with stainless cleanser but didn't stay pretty too long.
I really like this grill because it has a rotisserie attached. This grill's features also include a side burner which comes in handy for cooking everything outside and a cutting board on one side. Probably the best grill we've had so far and we seem to like the entire thing which lasted us a couple years so far. Our favorite parts are the temperature on the top of the lid which we really appreciate and the size of the grill that is huge so you can make lots of food.
I like being able to burn and cook on different levels, easy cleaning, easy storage and had a good price at the time. It moves around good, has good wheels. It's very sturdy. I like that it has places to hang my utensils. Broil King made it well and it works well for me. But I dislike the fact that it is a gas grill, I am not allowed to have a gas grill here, so I've only used it 5 or 6 times.
Where I live in the fire department says you can only have electric but they do allow us to have a charcoal grill if we pull it away from the building pretty far so it's very hard because when you live different places you're not allowed to have any kind of grill. So even though I really like it I have to sell it, also because it's kind of big. It's easier to sell it than just have to give it away and lose the money I spent on it. Unfortunately these days you have to comply with where you live more than having something that makes you happy. I love to barbecue and wish it was one I could use coal. I wish they would make the grills more safer and easier to work with so the regulations wouldn't be so high.
Covered in stainless steel that won't rust, the Broil King is easy to keep clean and should last the lifetime of the grill. With the easy to read temperature dials on the lower front, cooking is easy without the guesswork and it's easy to set the cooking temperature so your food doesn't burn. However, the grease drip pan is cheap, close to tin foil gauge aluminum foil and for the price you pay for this excellent grill, it really should have been thicker. But it's hard to ruin food, as it heats evenly without the hot spots you no doubt have experienced on cheaper grills.
It was very well built, strong, very little flame ups and lasted a long number of years grilled steaks and pork chops. I cannot believe how many years it lasted. The only thing that I had trouble with was the burner and I had to order a new one which worked out very well. It was a great investment and I would buy one if I could find one in our area.
Broil King grill is easy to clean, dependable and cooks any food. The family always loves it when we cook out. Nothing better than ribs, a cold beer. I cooks every meat evenly, tastefully... and to the point my 12 asked me if I could cook his girlfriend a burger on it. It's the best grill and I refuse to purchase ANYTHING other than BROIL KING. I am highly dedicated to it and it cooks freakishly AWESOME. It's the one and only grill I have ever owned. I have been buying grills for at least 40 years and I replace it about every 6 to 10 years.
I like Broil King grill because it's fun to use and own. I don't have to worry about any issues and I can cook all my food at once evenly and thoroughly and not have people waiting to eat. I like everything about it including the size and ease of use. It's also easy to clean and maintain. My overall experience has been great and would buy another one of the same brand when and if I ever need to and I would recommend it to anyone who needed a grill.
Electric start is a must, it lights right up and saves me time as it heats up quickly. I like this grill because it heats evenly and gives me great results with everything I grill on it. I like the side burner so that I can cook the entire meal outside. I also have a smoke box to make the meat I cook taste fabulous. But I would like to have a larger second grate over the first so I could fit more things like chicken wings on it so I don't have to take so long making them. I would also like to have a light under the hood to see better.
The particular grill I got was from an old teacher of mine, but I really like that it is a very small grill that I can take to other places to use. Additionally, the fuel is inexpensive and easy to carry considering it is so small. Really easily to market to singles or couples. The grill is really useful and a very good buy for couples who want to save money and don't need the surface area of a large grill to cook on. I would like instructions on how to compact it labeled on the grill though. Having to manually tinker with the grill in order to find out how the compaction functions work was a very daunting experience, and I think I'm still missing a few things.
I got the Broil King grill back in the spring, so it's still pretty new. It's easy to clean and we have enjoyed it so far this season. It has dual burners and 2 racks and more space on the grates than the previous. I like the side shelves to put things on while cooking and the small 2nd shelf to keep things warm. The wheels makes it easier to roll to the location I will be cooking. There are no big improvements I would make to the grill but I wish the side shelves would fold down which would make the cover easier to put on. It doesn't fit right and leaves part of the grill exposed.
Broil King has innovative design, features and looks, even cooking non sticks surfaces, quality accessories like smoker box, multi gas burner, rotisserie cooking. I like how there is a lot of accessories for it. I do a lot of grilling or barbecuing, it's been great entertaining family and friends, even though I spent more on it than I wanted to. I like that I have several ways I can cook, but it would be nice if it was more affordable. Have affordable extended warranty options, and make accessories affordable as well.
Broil King is a great brand with long history and well-made. Great smells and nice food with friends and family. Faster to get the best bbq chicken breast and grilled bone pork chop, best baked potato chips and hot dogs brats, steak and hamburgers, veggie burgers and veggies and beer, chicken breast, wings and salami and great taste of the smoked and sausage and chili and fish and fruit kabob and desserts. Larger and bigger cooking space, simple to light up and easy to cook for a large group of people. Can be used in business for home cooking and for holiday season and with football season. Heats fast with drip pan and side bar and and motor easy to clean.
I feeling like my Broil King was a great buy. I really like it. Does the trick. We have had many good meals cooked on here and it's supplied lots of good times. The look is outstanding as well. I like the top - the kind of fold down part for hot dogs or hamburgers even buns. The side burner for baked beans in pot. The four flames and the room I have on the grill. I don't have any major gripes but my major problem is that sometimes it burns unevenly. The flames don't all give off the same amount which makes me move stuff a lot.
When I put a roast on the smoker it comes out so tender and juicy and never once was it dry or hard. It's a good grill and it cook my food at the right temp and retains heat. However, I feel like there could have been a bigger size for the value especially if I'm paying over 200 dollars. But it's a good brand and it's awesome.
Broil King is a standalone grill with heavy grates and shelves and it features a side burner for extra cooking. I have found this grill capable of cooking evenly and maintaining the appropriate serving temperature. Its extra space accommodates all varieties of meats and veggies for great grilling. Plus, it is time saving and cost efficient and I especially like the ease with which it can be cleaned and maintained. The only thing I would improve is its height. It could stand to be a little taller to accommodate those of us who are tall. This would make our experience much more pleasant given the fact that staying in a bent over position is quite uncomfortable.
This grill had a lot of space on the rack for grilling. It was mobile, had wheels for moving. Stainless steel, 3 burner liquid propane gas grill and long lasting durability, will never rust. Plus, I liked the price on the grill. It also easily folds up for quick storage. Usually my boyfriend was the outdoor chef but this grill was so easy to operate and maneuver that I was able to do the majority of the grilling. It has a large range of temperature controls as well.
The Broil King is designed to provide performance and durability. One side is pointed to give you perfect grilling, the other side is grooved to catch the juices for counting us basting. There are many different models. However, the size of the grill, the burners, pullout drawers and interior lights are made different. But Broil King is made of features that cooking systems that are great and protects these burners while vaporizing the food drippings.
Our Broil King does a good job and we are happy with it. It was an affordable grill so we don't expect the absolute best. We like the size of the grill and store it under a covered porch. It's all black, has two wheels on one side of the cart and there are trays on either side of the grill to place plates and utensils. It's not a big grill at all. However, the cart itself seems to be a little wobbly. It looks like it's not very well made or maybe the screws are loose on the cart part. I would prefer that the cart was made a little more sturdy.
Broil King expert review by ConsumerAffairs
As one of the leading indoor appliance distributors in the United States, Hamilton Beach sells over 35 million appliances every year. Their indoor grills are perfect for small spaces, cold climates and quick cooking. Buy online or at one of many retailers across North America.
Made in North America: All of Broil King’s grills are manufactured in North America. They have plants in Huntington Indiana, Dickson Tennessee and Waterloo Ontario.
Online recipe book: Not sure what to cook on your shiny new grill? Don’t worry-Broil King has you covered with an extensive recipe section for everything you could ever want to grill, including seafood, meat, vegetables and even dessert.
Unique accessories: Broil King’s line of accessories goes beyond the basics, including pizza baking accessories, cast iron griddles and exact fit grids.
Standing portable grills: Broil King’s portable grills are larger than competitor portable grills, and their legs easily snap into place so they can stand in one place for easy grilling for tailgating or camping.
Portable smoker: Broil King’s patented Keg smoker is the perfect travel companion. Buy a hitch adapter to take it along with you anywhere you want to enjoy the great taste and experience of a smoker.
Best for: Broil King’s grills are best for travelers and homeowners.
Broil King Company Information
- Company Name:
- Broil King