Consumer Complaints and Reviews
The Polaroid TV is no good. It catches fire. The sound is no good. Now I got a black line a foot long in the middle of screen. Tried calling the company with no help at all. They told me to buy a new one. I got a 2-year old TV that is no good. I am unemployed now so I can’t buy another TV. What can I do to get what I paid for?
It's a Polaroid, 32 in. w/ DVD player. I hooked up DVD player, it stopped working, read disk error. Then 6 months later, I hooked up TV to Laptop, it worked fine for about 3 hours. I turned it on today, no joy. What a piece of junk. I ended up with a 25 pound paperweight.
As others have stated in their complaints, we purchased a Polaroid TDA-03211C-32" TV in December 2008. The DVD player quit working shortly after. I had another DVD player, so it wasn't a big problem. Today the thing just blew. As others have said, I smelt something funny and then the picture went black and there’s sound but no picture. Of course, this all happened half an hour before my Giants play in the World Series! Polaroid better stick to making cameras! I spent good money on a poor product!
I purchased a 37" Polaroid TV/DVD combo three years ago in July. The first three months the DVD quit working. I contacted Walmart and Polaroid and never got anywhere with either company. Now, the picture went out last night and there’s only sound. I am not happy as I spent 788.00 hard earned dollars on this piece of **.
I purchased a Polaroid portable car DVD player. First week using it, the screen turned blue after 15 minutes of watching. I took it back to the store who told me that after 90 days you have to deal with Polaroid, which sent me somewhere else. I never received any answers. I called Polaroid back, had to beg the rep to let me speak to a manager. Finally the manager got on the line to tell me they only can do things up to 90 days as well and that the only option they could give me was to purchase a new one from them. I am out $240.00, and a lot of wasted time on the phone.
How do I know I can trust these reviews about Polaroid?
- 610,392 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
I had received a Polaroid 27 inch T.V as a gift less then a year ago and the dvd player in the actually t.v. is making weird noises. The tv itself works except we cant watch it with the loud noises its making. Can you please help!
Contacted Polaroid in May 2009 with a portable DVD player that did not work. Was told that if I pay $85 and sent my broken DVD player back,they would send me a refurbished one (supposed to be at a reduced price of $85). I paid the $85 using debit card and sent my DVD player back but never received the new one. Just found out they were in bankruptcy at the time. Polaroid today told me they are not the company that I delt with.
I recently found out about the battery recall for the Polaroid portable DVD player. I called them, then got a RTV to return the battery for a replacement. On 9/8/2009, I sent the battery to them. I traced the package and saw that they received it on 9/9/09. Now, I can't get any response from them whatsoever.
Purchase a Polaroid GPS/DVD Player 550 from Sam's Club 14 DEC 2006 for $399 + 10% sales tax and $39 extended warranty. In early July stopped working properly contacted tech support went through all types of troubleshooting. Finally told to send in for replacement unit was given an RMA # mailed 27 August 2007 to address given in California (sent Priority Mail) I am in the military acutally was getting moved that day from Augusta, GA to Indianapolis, IN.
After moving contacted via email after Labor Day told they were backed up would contact in about a month regarding replacement. Contacted a month later told needed a tracking number--couldn't find asked to track using RMA # and serial # which is unique to unit. Told no, several times. In November told no more replacements given only refunds as unit is no longer being manufactured. Contacted a manager named Rosalind in early December told she would contact the returns office in California via email; told of course they could track via RMA--(we can't be the only ones without a tracking number) was told she would contact me within 24 hrs. Never been recontacted.
Called 48hrs later told to send in purchase verifcation (receipt from Sam's Club), faxed that day. Called to followup a week later around 12 December 2007 was told refund had been issued I could expect it within 30days. 22 Jan 2008 I contact for followup am told account was closed due to no tracking number. Told Rosalinda never received an answer from her email-over a month and an internal email was never responded to.
I've already purchased another GPS for our drive during our move. Now in a new city both vehicles need a GPS. We spent over $400 for a GPS with a 3yr warranty and didn't use it for a year! They aren't making them anymore,fine but I still need one and would like a refund! I cannot be the only person without a tracking number (which we were unaware was required). Furthermore, it should be tracked by the RMA number specific to our GPS!!
I purchase the Polaroid min dvd player for my daughter 3 years ago and after 6 months of using it, the ac adapter/charger would not charge the dvd player unless we ducted taped it or put it in all weird positions to charge it. I chalked it up to an 8 year old fiddling around with it and thought I had learned my lesson as to not let her try to charge it. About a month ago, we took a family vacation and I borrowed my girlfriends mini dvd player, same exact model and everything as the one I purchased, and the same exact thing has happened. I just thought I would report this problem and see if anyone else has experienced the same. We have since bought a new one, not the same brand and have had no problems.
my portable dvd player was returned to polaroid with a check for 85 dollars for a replacement june 2007. several follow up phone calls were made dvd player was tracked by ups polaroid did receive the machine. October 2007 I spoke with "Pam" who said they were not able to replace the dvd and since i waited so long they would return purchase price and the 85 dollars sent in to replace the machine if i provided receipts and copy of cancelled check.all was sent in october 17 2007. follow up call november 29.2007 spoke to yevonne who said check will be issued soon. December 17,2007 follow up phone call spoke to supervisor who said she again needs tracking number , she hung up on me when I became angry and demanded my check and refused give her all the info already provided.
Polaroid DVD Company Profile
- Company Name: