Google Home

No warning on packaging or instructions that 5 wires are required for AC to work properly. Took Nest 3 out and put Honeywell back in for good. Nest is garbage and I plan on tossing it in the garbage tomorrow.

4 cameras that worked okay before Google took over the Nest products. My cameras are picking up cars on the road 500' away, but not a car pulling in my driveway 10' away directly in the cameras path!!!

The customer service is poor. It took multiple calls and a chat to correct my problem. I’d say it took over an hour of my time, which was frustrating. And after one call when we accidentally got disconnected, nobody called me back. If you get a defective Nest it’s a hassle to get it replaced.

The installation technician (over the phone) instructed us to wire the thermostat in a way that adversely affected our boiler (the aquastat had to be replaced) and cost us hundreds of dollars in additional repairs and ruined the nest thermostats we purchased. Nest representatives have been playing games with us for months, first assuring a full refund of all expenses incurred and new thermostats then passing us around from rep to rep for months only to be completely ignored in hopes that we will go away and with no intent at seeing the corrections through. Our last attempt left my husband transferred and placed on hold for 40 minutes to have the line disconnect. We have 2 Google Pixel cell phones, 2 Google Home devices and this holiday season we're switching everything to Apple. This experience has diminished my faith in anything with the Google name.

Refund policy sucks. Been trying to get this app to work for four day. Contacted the application company and they said I have a 7 day period to get refund and Google won't help you get a refund from the company because of their 48 hour refund policy. I tried everything to get the application to work on my device per Alfred app. Instructions via email and asked for refund. They both Alfred and Google apps denied refund. To a disabled veteran on a fixed income. I haven't been able to use the app at all since I bought it. The ad said for trial period and it hasn't been 7 days. It was 4 days after trying to get it to work that I contacted Alfred and 5 days after purchase that I contacted Google. Now they said since I deleted it off my devices that I would have to pay for it again. What a ripoff. I didn't even want to give either one a star but you have to to be able to submit the review.

I had 2 Business Gmail addresses stolen and you cannot get support or even talk to someone. I'm surprised the US GOVERNMENT or Congress don't get involved. For a billion dollar company they don't want to spend a dime. It's called GREED.

Not long after signing up for Google Pay all cards associated were used fraudulently. The result, Google Suspended my account. I am now unable to pay for the Play Music & Red services. Half a dozen Google Home devices and Mobile that depended on Google Play Music & YouTube Red are now crippled. I also was unable to make any Google Play purchases. Googles answer is that I violated their ToS, their "Risk Team" has decided I am not going to receive my $51.96 account credits that I preloaded.

I love Google. It’s very easy to use and very beneficial. Whenever I'm wanting to look up something, Google is very knowledgeable and I understand it.

The speaker has good sound. It is clear and it can be heard from quite away. It took me a few minutes to figure out how to get it set up but I am well satisfied. Thanks Google. The price was great too. I would buy this product again.

Google Home is the easiest way to get information quickly from the internet. I use it to make phone calls which is convenient, as it is hands free and has a sound level that is adjustable. If one is elderly, there is the added convenience of being able to summon help without physically possessing an emergency device or getting to a phone. One can engage in other activities while phoning.