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Amazon Echo
Amazon Echo
Overall Satisfaction Rating
4.16/5
  • 5 stars
    27
  • 4 stars
    17
  • 3 stars
    9
  • 2 stars
    0
  • 1 stars
    3
Based on 56 ratings
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Amazon Echo

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Amazon Echo
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56 Amazon Echo Consumer Reviews

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Page 1 Reviews 1 - 30
Rated with 4 stars
Verified Reviewer
Original review: April 10, 2019

Flash briefing is great. l love my selection. My great criticism is that concerning the sound level of the BBC news it is so quiet l can hardly hear it, l am aware that l can adjust the sound level on my units but this is very frustrating. Can you possibly increase the sound level so ALL stations are all on the same sound level. Best regards, Alan.

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Rated with 4 stars
Verified Reviewer
Original review: March 27, 2019

We like our Amazon Echo and have used it a lot; more in the beginning than we do now. Have to look at the new skills to see what we could be enjoying.

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Rated with 4 stars
Verified Reviewer
Original review: March 18, 2019

Alexa gets a lot wrong. Mind you it could be my accent but when asking her to play something she gets it wrong or doesn't know a lot. Speakers great...generally great. Needs constant updating I feel.

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Rated with 5 stars
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Verified Reviewer
Original review: March 15, 2019

I love Alexa because she can play music if I asked to and she also help me to get up early in the morning for work so I can be there on time. And she very good assistant. I really enjoy listening to Alexa on the go.

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Rated with 1 star
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Verified Reviewer
Original review: June 9, 2019

The Echo Show parses voice commands slowly. When bought this, it worked great. Now after 2 years Alexa doesn't process the usual commands well. Most of the time I get the response as, "Sorry I am not sure." This is frustrating. Even after I raise my voice to say the basic commands. Also I noticed this activates voice command even when I don't say the wake word.

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Rated with 3 stars
Verified Reviewer
Original review: Feb. 11, 2019

I HAVE tries all the "corrective options" and it refuses to stream without interrupts. Better to stream on my PC, which is a little farther away from the router. The router is in the same room and about 6 feet away from the AES (Alexa Echo Show). I would not buy another one, I'd rather use the Google one, which has no streaming interrupts.

3 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 25, 2018

I contacted Amazon Echo support. They accessed my iMac and said 13 illegal users were on WiFi viewing my files and pictures. They tried to sell me service to clean my iMac & a router protection. They said they needed 4 hours access to my iMac. I contacted AppleCare who reviewed my iMac and said, There are no illegal users on my system/WiFi. I said I would call them back at 844-324-0334. I didn't call.

6 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: March 15, 2018

I tried to activate storytime mode. I put it in my email and password but that's not good enough. It asked me for my CCV number on my credit card to verify that I'm 18 which I feel is irrelevant if I have my email and password. My credit card just expired so it won't accept my numbers off my card and wants me to enter a new credit card number just to enable a free so-called storytelling app. This is crap. Alexa is ignorant. Buy Google Home. These people cannot and will not troubleshoot anything with you over the phone. It can only be done by remote access from people in India.

7 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: March 1, 2018

I use Amazon Echo for limited activities such as making shopping lists, telling me headlines, weather, my scheduled plans and giving me reminders. When I first got it, I thought she was really **.

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Rated with 5 stars
Verified Reviewer
Original review: Feb. 25, 2018

Echo is a good sounding, but not great sounding speaker with the bonus of having a skill set that is constantly expanding and evolving. No monthly fee.

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Rated with 5 stars
Verified Reviewer
Original review: Feb. 19, 2018

The product adds value to my daily routine, it allows me do certain tasks without physically use hands-on access. I am able to speak to Echo and it consistently responds positively to my commands. I like the fact that I can request information about the weather and news and it responds immediately. If it does not understand what I am saying or requesting it attempts to have me ask in a different phrase or restate the question. The Echo plays the music that I like and it creates a new station when necessary.

2 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Feb. 18, 2018

Amazon Echo is a great product, easy to set up and use. These type of products are going to be the forerunners to even more innovative products that we will integrate into our everyday lives!

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Rated with 5 stars
Verified Reviewer
Original review: Feb. 17, 2018

Helpful, fun, informational, and useful/used every day. Used for entertainment, recipes/cooking, play games and music, read stories, weather, setting alarms and timers, restaurant listings, and local events.

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Rated with 4 stars
Verified Reviewer
Original review: Feb. 16, 2018

I like Amazon Echo. It has a wealth of information but sometimes I get frustrated when you ask something but it doesn't respond, responds with inaccurate information or repeats the previous Answer. Example, you ask what is the pollen count and it just gives the weather or tells you it can't answer that question. There are more but that's just one example.

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Rated with 5 stars
Verified Reviewer
Original review: Feb. 15, 2018

My Echo was a birthday gift from my four offspring, and what a surprise it was. Now I can keep in touch with them all. Not only that feature is great, but it is a source of information almost instantly and also a provider of music which I can choose. It is neat and sweet.

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Rated with 5 stars
Verified Reviewer
Original review: Jan. 4, 2018

I initially bought this as a wireless speaker. When I got it I had no idea what I had and was preparing to send it back. I then decided to check it out and man am I glad I did. It's capable of doing far more than I will ever use it for. I use it to control a couple of lights, play music and answer questions. The music is the amazing thing. The sound is amazing. I would compare it to a Bose quality all day long. I now can't imagine life without it.

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Rated with 3 stars
Verified Reviewer
Original review: Jan. 2, 2018

I have the Echo Dot and for the few things I do on it, set appointments, use timers, use alarms, set grocery list to sync with my phone, play music it is great.

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Rated with 3 stars
Verified Reviewer
Original review: Dec. 31, 2017

I have a Echo remote and I like it the way it goes straight to your request and the clear quality sound when it respond back. This is best thing ever invented.

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Rated with 4 stars
Verified Reviewer
Original review: Dec. 30, 2017

The Echo is great but you do have to work with it on what you want it to do or play but it does give you some nice choices to choose from. The price was great.

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Rated with 4 stars
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Verified Reviewer
Original review: Dec. 29, 2017

The Echo is useful for things like spelling, some questions and other interesting functions. It doesn't answer what we think are more simple questions, but more than makes up that short fall in the sound for music and all the range of music it plays. I know it will grow and 'learn'. We are going to upgrade to the video Echo as soon as the price drops.

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Rated with 4 stars
Verified Reviewer
Original review: Dec. 28, 2017

I use Alexa as my sole music provider and to control my home automation products. If I ask a question, I use Google Home. I have 3 Alexa machines in one home, and 2 in my second home. I no longer have an alarm clock, kitchen timers, dedicated sound equipment, written books, or a newspaper... all have been replaced by Alexa.

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Rated with 4 stars
Verified Reviewer
Original review: Dec. 23, 2017

A good device for the whole family. I used it every day. Play games, check the weather anywhere and when rushed, I want to know the exact time instead of looking for the clock in another room.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 22, 2017

I did a lot of research on the Echo and I love it, I wake up in the morning and ask for the news and weather, Alexa will tell me. It is well worth the money. I also have a Oontz Angle 3 speaker, I put that on the deck. I am a Amazon Prime member so I get free music but I purchased Amazon Unlimited because on Amazon Tuesday it was .99 for 3 months. I am very happy with the echo. If you want echo to play a song just tell it the name and singer, she will find it. Once I got a reply that it was confused. I was saying the wrong singer, it told me the right singer.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 21, 2017

My first experience with Z Smart speaker, and it is like using a computer in stand by all of the time. I encountered a few snags when searching music but it was simply a preference based off the Amazon programming protocols. I'm interested to see if I can manipulate the settings to change this. I'll definitely recommend this product with accolades to my close family and friends. Today I'll buy one for my boyfriend. I know he will be excited!

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 20, 2017

Fantastic sound from both Alexa products. Easy set up. Instant uncanny response to questions on various subjects. Easily portable within wifi site, and easy to relocate.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 14, 2017

Helpful, logical assistant with the things needed to know at any given point of our day. Simplicity and very unique and excellence in knowledge of those who make it.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 11, 2017

The Amazon Echo is really a great product. I like the updates that it receives to make it more intuitive. It is a very easy product to use and I enjoy relying on it to help me stay organized.

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Rated with 3 stars
Verified Reviewer
Original review: Dec. 10, 2017

My biggest concern is that every time there is a Windows update the ECHO stops working. My other programs don't do this. I have to mess with this issue all the time.

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Rated with 4 stars
Verified Reviewer
Original review: Dec. 9, 2017

I use Alexa to get my morning joke and news briefs. I also ask her questions before I Google a subject. I know there are a lot more things I can do with Alexa but I need to set more up. My grandson plays games on it.

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Rated with 3 stars
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Verified Reviewer
Original review: Dec. 4, 2017

I can move the speaker with me around the house or take it to a friend's home. It's a nice speaker and not too large and very compact to store. Thank you Amazon for this product.

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Amazon Echo Company Information

Company Name:
Amazon Echo
Website:
www.amazon.com
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