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Amazon Echo
Amazon Echo
Overall Satisfaction Rating
4.26/5
  • 5 stars
    26
  • 4 stars
    14
  • 3 stars
    8
  • 2 stars
    0
  • 1 stars
    1
Based on 49 ratings submitted in the last yearSHOW RATING DISTRIBUTION

Amazon Echo

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Last updated: March 15, 2018

49 Amazon Echo Consumer Reviews and Complaints

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Verified Reviewer Verified Buyer
Original review: March 15, 2018

I tried to activate storytime mode. I put it in my email and password but that's not good enough. It asked me for my CCV number on my credit card to verify that I'm 18 which I feel is irrelevant if I have my email and password. My credit card just expired so it won't accept my numbers off my card and wants me to enter a new credit card number just to enable a free so-called storytelling app. This is crap. Alexa is ignorant. Buy Google Home. These people cannot and will not troubleshoot anything with you over the phone. It can only be done by remote access from people in India.

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Verified Reviewer
Original review: March 1, 2018

I use Amazon Echo for limited activities such as making shopping lists, telling me headlines, weather, my scheduled plans and giving me reminders. When I first got it, I thought she was really retarded.

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Verified Reviewer
Original review: Feb. 25, 2018

Echo is a good sounding, but not great sounding speaker with the bonus of having a skill set that is constantly expanding and evolving. No monthly fee.

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Verified Reviewer
Original review: Feb. 19, 2018

The product adds value to my daily routine, it allows me do certain tasks without physically use hands-on access. I am able to speak to Echo and it consistently responds positively to my commands. I like the fact that I can request information about the weather and news and it responds immediately. If it does not understand what I am saying or requesting it attempts to have me ask in a different phrase or restate the question. The Echo plays the music that I like and it creates a new station when necessary.

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Verified Reviewer
Original review: Feb. 18, 2018

Amazon Echo is a great product, easy to set up and use. These type of products are going to be the forerunners to even more innovative products that we will integrate into our everyday lives!

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Verified Reviewer
Original review: Feb. 17, 2018

Helpful, fun, informational, and useful/used every day. Used for entertainment, recipes/cooking, play games and music, read stories, weather, setting alarms and timers, restaurant listings, and local events.

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Verified Reviewer
Original review: Feb. 16, 2018

I like Amazon Echo. It has a wealth of information but sometimes I get frustrated when you ask something but it doesn't respond, responds with inaccurate information or repeats the previous Answer. Example, you ask what is the pollen count and it just gives the weather or tells you it can't answer that question. There are more but that's just one example.

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Verified Reviewer
Original review: Feb. 15, 2018

My Echo was a birthday gift from my four offspring, and what a surprise it was. Now I can keep in touch with them all. Not only that feature is great, but it is a source of information almost instantly and also a provider of music which I can choose. It is neat and sweet.

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Verified Reviewer
Original review: Jan. 4, 2018

I initially bought this as a wireless speaker. When I got it I had no idea what I had and was preparing to send it back. I then decided to check it out and man am I glad I did. It's capable of doing far more than I will ever use it for. I use it to control a couple of lights, play music and answer questions. The music is the amazing thing. The sound is amazing. I would compare it to a Bose quality all day long. I now can't imagine life without it.

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Verified Reviewer
Original review: Jan. 2, 2018

I have the Echo Dot and for the few things I do on it, set appointments, use timers, use alarms, set grocery list to sync with my phone, play music it is great.

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Verified Reviewer
Original review: Dec. 31, 2017

I have a Echo remote and I like it the way it goes straight to your request and the clear quality sound when it respond back. This is best thing ever invented.

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Verified Reviewer
Original review: Dec. 30, 2017

The Echo is great but you do have to work with it on what you want it to do or play but it does give you some nice choices to choose from. The price was great.

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Verified Reviewer
Original review: Dec. 29, 2017

The Echo is useful for things like spelling, some questions and other interesting functions. It doesn't answer what we think are more simple questions, but more than makes up that short fall in the sound for music and all the range of music it plays. I know it will grow and 'learn'. We are going to upgrade to the video Echo as soon as the price drops.

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Verified Reviewer
Original review: Dec. 28, 2017

I use Alexa as my sole music provider and to control my home automation products. If I ask a question, I use Google Home. I have 3 Alexa machines in one home, and 2 in my second home. I no longer have an alarm clock, kitchen timers, dedicated sound equipment, written books, or a newspaper... all have been replaced by Alexa.

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Verified Reviewer
Original review: Dec. 23, 2017

A good device for the whole family. I used it every day. Play games, check the weather anywhere and when rushed, I want to know the exact time instead of looking for the clock in another room.

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Verified Reviewer
Original review: Dec. 22, 2017

I did a lot of research on the Echo and I love it, I wake up in the morning and ask for the news and weather, Alexa will tell me. It is well worth the money. I also have a Oontz Angle 3 speaker, I put that on the deck. I am a Amazon Prime member so I get free music but I purchased Amazon Unlimited because on Amazon Tuesday it was .99 for 3 months. I am very happy with the echo. If you want echo to play a song just tell it the name and singer, she will find it. Once I got a reply that it was confused. I was saying the wrong singer, it told me the right singer.

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Verified Reviewer
Original review: Dec. 21, 2017

My first experience with Z Smart speaker, and it is like using a computer in stand by all of the time. I encountered a few snags when searching music but it was simply a preference based off the Amazon programming protocols. I'm interested to see if I can manipulate the settings to change this. I'll definitely recommend this product with accolades to my close family and friends. Today I'll buy one for my boyfriend. I know he will be excited!

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Verified Reviewer
Original review: Dec. 20, 2017

Fantastic sound from both Alexa products. Easy set up. Instant uncanny response to questions on various subjects. Easily portable within wifi site, and easy to relocate.

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Verified Reviewer
Original review: Dec. 14, 2017

Helpful, logical assistant with the things needed to know at any given point of our day. Simplicity and very unique and excellence in knowledge of those who make it.

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Verified Reviewer
Original review: Dec. 11, 2017

The Amazon Echo is really a great product. I like the updates that it receives to make it more intuitive. It is a very easy product to use and I enjoy relying on it to help me stay organized.

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Verified Reviewer
Original review: Dec. 10, 2017

My biggest concern is that every time there is a Windows update the ECHO stops working. My other programs don't do this. I have to mess with this issue all the time.

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Verified Reviewer
Original review: Dec. 9, 2017

I use Alexa to get my morning joke and news briefs. I also ask her questions before I Google a subject. I know there are a lot more things I can do with Alexa but I need to set more up. My grandson plays games on it.

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Verified Reviewer
Original review: Dec. 4, 2017

I can move the speaker with me around the house or take it to a friend's home. It's a nice speaker and not too large and very compact to store. Thank you Amazon for this product.

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Verified Reviewer
Original review: Dec. 3, 2017

I've enjoyed everything I can do with my Amazon Echo. From hearing about the weather, to playing "Jeopardy," to keeping grocery lists and functioning as a kitchen timer, it's amazing!

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Verified Reviewer
Original review: Dec. 2, 2017

Amazon Echo is a great piece of equipment and we use it all of the time. It was also well worth the cost. It performs great and we are very happy with our purchase.

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Verified Reviewer
Original review: Dec. 1, 2017

I find Amazon Echo doesn't know a lot but it can sure order stuff quickly. Good updates on news but don't think I'm using it as much now as I did when I bought it. And I don't want to Amazon extra money to have music services.

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Verified Reviewer
Original review: Nov. 30, 2017

I wondered if I would really use it that much, so I started off with one and after a couple of weeks, there was another, then another, and so forth. I have a number of the different models throughout my home and they are used all day long. I use them to turn on and off the lights, see who is at the door, tell me the weather and news, play my music, and so much more. I use them to converse with family members in other states and also to leave them messages. Amazon Echo is fantastic. I look forward to seeing what Amazon is going to do next with Echo. Also, don't be afraid to experiment with Alexa, she will let you know if she doesn't understand.

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Verified Reviewer
Original review: Nov. 29, 2017

We are really very pleased with the Alexa. It works as advertised, is easy to set up and start using, and the sound quality is great. Connects to your Amazon Prime account as well.

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Verified Reviewer
Original review: Nov. 16, 2017

You have to ask the question in the exact match to the database otherwise Alexa won't know what you're talking about. If I have a printout it's helpful. Otherwise I just ask Siri.

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Verified Reviewer
Original review: Nov. 15, 2017

I really enjoy the Echo. It is easy to use & the sound quality is very good. I use it at night for music to go to sleep by. And it's also great when answering questions.

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Amazon Echo Company Information

Company Name:
Amazon Echo
Website:
www.amazon.com

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