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Bowflex
Bowflex
Overall Satisfaction Rating
3.49/5
  • 5 stars
    42
  • 4 stars
    36
  • 3 stars
    7
  • 2 stars
    4
  • 1 stars
    29
Based on 118 reviews that contain star ratingsSHOW RATING DISTRIBUTION

Bowflex

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127 Bowflex Consumer Reviews and Complaints

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Verified Reviewer
Original review: June 13, 2018

Bought an Elliptical Machine and from delivery day this was a nightmare! The shipping company left it on my narrow hallway the day before shipping date. I paid for the machine to be put together and they never showed up! They didn't even have the decency to call to inform and me that they were not coming! I cancelled my bank payment and now that I want to return the machine, I have to pay shipping!!! Not to mention they charged me shipping to begin with, after they told me over the phone that shipping was free! They tried to convince me to keep the machine but, I will never do that. I much rather pay the shipping than deal with this company again. Stay away from them, they are the worst!!!

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Verified Reviewer
Original review: May 24, 2018

I just want to warn anyone that thinks about buying a TreadClimber. I have one, and for a grand total of 7 weeks it was great. Well, I started having motor control board errors non-stop, which shut the machine down suddenly from full speed to zero. I called in since it's new to see what they could do since it's still under warranty. They said they'd send me a PDF with detailed directions on how to take the machine apart. I'm a disabled veteran, four back surgeries in my rear view, all service connected. Not only did they want me to take the machine apart, but lay it on its side. All this to take pictures so they won't have to send a crew out for warranty work. I asked why diagnostics are not covered under the warranty, no answer.

If I don't take the machine apart, pick it up, lay it on its side, and take the pictures, I was told they would send someone out to do the first step in most warranty work for any product on the market for a low price of $200. That's just to get them out for a machine seven weeks old. Don't buy from Bowflex, their warranty is no good. If they won't do a simple diagnostic, the first step in any warranty work, it blows. $2000 for a paperweight. I'm filing with the BBB over this, and I'll file reviews everywhere I can, and put out the same info everywhere.

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2 people found this review helpful
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Verified Reviewer Verified Buyer
Original review: April 13, 2018

The order confirmation promised delivery within 30 days. When you contact Bowflex after 30 days having not received the ordered product as promised, Bowflex insists to their customer that "30 days" means 30 business days, not 30 calendar days. That is most certainly a novel position for a business to take. Every other business refers to business days as business days.

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Verified Reviewer Verified Buyer
Original review: Jan. 11, 2018

Bought TreadClimber directly from Bowflex and they charge premium price, it was delivered broken. Called the call center, they refuse to replace it. Now I am stuck with a broken machine. Feel like lost $3000. I wish I had used Amazon. Avoid Bowflex at all costs, you will end up wasting your money.

15 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Dec. 22, 2017

I ordered the Bowflex dumbbell set. Then I changed my mind and wanted the other set. The customer service rep told me my order from the first set would be canceled. I found out for on my bank they already processed the check I sent them for the first order. Customer service told me I had to wait 30 days to get my money back. Then I already sent them another check for the new order. It’s been 30 days I still haven’t received what I already paid for and they have my new check on a 14 day hold in order they send my product out. But they still haven’t sent me back the money they already taken out of my bank account already. This is a bad company. I wish I should have just gotten it off Amazon.com at least Amazon would have refund my money by now. I am considering legal action.

9 people found this review helpful
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Verified Reviewer
Original review: July 26, 2017

I love the way it just works really well for me. Its appearance is also very cute and I love it. It serves its purpose and more. It has not disappointed me at all not even once so I really enjoy it and will never get rid of it. I had someone come set it up for me, my neighbor. I was watching though a little bit and it seemed kind of difficult but maybe he did not know what he was doing. Very easy to navigate and very trustworthy. Customer service can be a little better though but that is OK. Overall it is such a great experience.

5 people found this review helpful
Verified Reviewer
Original review: July 25, 2017

The Bowflex Max Trainer records and stores your progress, makes exercise fun, and it’s a great quality for the price. It’s the best piece of equipment I’ve ever owned! It’s nearly perfect, but one minor complaint would be the initial setup is a bit time consuming, but nothing too major. It’s not difficult to set up though. But once everything was programmed in it was easy to use! The product is still 1000% worth it! Perfection, highly recommend!

7 people found this review helpful
Verified Reviewer
Original review: July 23, 2017

I love how smoothly Bowflex runs in comparison to my previous elliptical machine, which made it hard on the legs to move. I haven’t had sore legs from merely five minutes of workout time with the Bowflex due to the adjustable fitness levels. It is very easy to use, setting up the machine took just myself and twenty spare minutes and I am not very tech savvy so getting it to run on my own says a lot about the level of ease. But I dislike the appearance of it as it is too large and misshapen to fit in my basement. My previous machine, although lower quality, was smaller and fit perfect in my basement corner with enough room for my other equipment.

10 people found this review helpful
Verified Reviewer
Original review: July 22, 2017

Bowflex is the brand of elliptical that I got. I tried lots of brands in the store and I talked to many people before purchasing an elliptical for myself. I know a lot of people that have Bowflex elliptical and they are very happy using them and recommended them to me. This brand is reliable and has a lot of features that I am fond of which made me choose it, such as a place to put an iPad while I am on the elliptical. It is a great brand and I would definitely recommend it to any people who are considering buying an elliptical or any sort of exercise machine for themselves or their family members.

But I struggled a lot setting up the elliptical and this is the aspect of purchasing a Bowflex elliptical that I was the most apprehensive about because I have never put an exercise machine together before. I had help from YouTube videos and that was how I figured it out. I also wish there were more features such as challenges uphill or springs and also the range of movement was longer for the stride on the elliptical. Generally I am happy with the brand and great elliptical overall.

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5 people found this review helpful
Verified Reviewer
Original review: July 21, 2017

The Bowflex Max Trainer is extremely easy to set up and use. Plug it in, select user and user settings, then push the Max Trainer button to begin the 14 minute workout. The machine guides you through the workout and comes with 14 days of free DailyBurn streaming videos to assist with the workout session and after the trial you can continue to subscribe for daily exercises and streaming. I like the variable resistance training and the ability to fit a harder better exercise in half the time. The exercise lasts 14 minutes but feels like I was working for an hour. But the equipment was expensive but the company gives us the ability to finance the purchase with 18 months of 0 percent interest. All in all, that was the only thing I disliked. Assembly was straightforward however if you are not mechanically inclined I would pay extra for in home assembly.

8 people found this review helpful
Verified Reviewer
Original review: July 20, 2017

The Bowflex machine came in two piece that you put together and screw together with just 4 bolts. It required two people for set up just to hold it together while the bolts are being put in. The machine is a good one and using it is easy and fun. I find it to be a good way to increase the heart rate and start a light sweat to loosen your limbs preparing you for a good, full workout. It also folds for easy storage and is light weight, and it has been a use cardio machine that I will try continue to use for a long, long, long time.

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Verified Reviewer
Original review: July 19, 2017

I own a Bowflex Max Trainer M3 and am very happy with it. I got this used and have not had any real issues, I bought it off Amazon for 800 dollars and have had it for a few years now. It was difficult to get out of the box and had a lot of small screws that needed to be installed. But easy, once it is first set up. Now I have it set up in my basement and just use it twice a week and then leave. My Bowflex Max Trainer M3 has a lot of perks! It has a multitude of different settings that I use while I am working out. It is great and also has very good and exceptional programming. I like the different modes it has and I have lost some weight while using it and like the different resistance options. But a Heart rate monitor missing. I did not think that I would need one but as I continue my weight loss journey I would like to have this on my machine because it would help me gain accurate info about my weight loss and calorie burn.

3 people found this review helpful
Verified Reviewer
Original review: July 18, 2017

I use the Bowflex Max Trainer elliptical. It comes with everything you could possibly need or want to get a great workout with diversity and stay in shape. This machine has a lot of features that make things more reliable and easy to workout. There are handle bars for you to hold on to for better balancing. This brand can become a little more pricey than others though. Otherwise it is a very durable machine that helps get you in shape fast. This machine is very easy to use and takes basic knowledge and skill. Setting it up is also very easy to understand because the setup manual is very straight to the point.

2 people found this review helpful
Verified Reviewer
Original review: July 17, 2017

I use lots of elliptical machines and Bowflex Max Trainer is the only one that fits my need perfectly with computer controlled resistance, Bluetooth smart technology, premium grips, backlit display, target zone monitoring and a compact design that fits almost any space. I got ripped with the Max Trainer. It is the fastest, most challenging workout I ever done. It's a full body resistance machine. It's just gives you the motivation to push. This is the best elliptical machine I ever had and I have a great experience.

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Verified Reviewer
Original review: July 16, 2017

The Bowflex Max Trainer is easy to assemble, it took less than two hours following the directions on the manual. But it does lack DVD training unlike other Bowflex machines in the past. The Bowflex fold pretty easy for convenient storage though, plus the workout placard makes sure you never get lost in what workout you are pursuing and you are in control of your workout a lot. I also like the 8 resistance levels, which makes it easier to burn calories in a short amount of time. You get the choice to choose between two workout programs, manual and max internal. You get an heart rate monitor strap, which you can track how much calories you burned. It also allows up to 100 exercises including strength training, and cardio vascular training, multi personal hand grip, and cuffs added for flexibility and performance.

2 people found this review helpful
Verified Reviewer
Original review: July 14, 2017

All the Bowflex features are really easy and understandable to use than I thought and if you need to you can refer back to the manual. I love having my own home gym and have my friends over to use the machine as well and we end up all saving money not going to the gym and not having to worry about wiping down the machine since we know who uses it. But setting up was a challenge since I did not have metric tools but once I got them it was easy following the directions and I am able to store the machine in the closet out of the way.

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Verified Reviewer
Original review: July 11, 2017

The Bowflex Max Trainer came with a free 8 week program, heart rate monitor, Bluetooth, does a full body workout, water bottle holder, has AC adapter, different user programs, great backlight display. But I dislike that it's kinda heavy and hard to move on my part but I can't be too picky considering it's an elliptical machine. Also, would be awesome if there was a fold up option of some sort. But completely easy to set up. Came with directions, followed them and got it set up in no time. Has a step for step user's manual but it's easy to use without the manual.

2 people found this review helpful
Verified Reviewer
Original review: June 28, 2017

We have had our Bowflex Max7 for about a year and at first really loved the workouts. About 6 months after it arrived one of the belts started slipping. After finally receiving a replacement belt and two hours getting to where we could replace it, we found the reason the belt broke was the mechanism containing the primary components was the real problem. ALL the bolts and holes were stripped so we essentially have a $2K+ paper weight that is useless. Our elliptical trainer we bought from of all places, Walmart, lasted much longer and was $1,500 cheaper...

26 people found this review helpful
Verified Reviewer
Original review: June 7, 2017

My partner set Bowflex up and it is very easy to use. The settings are easy to change and the different levels are easy for beginners or experienced people. There are multiple feature but my favorite is I can walk like I'm climbing. It works my butt and upper thigh area better than an actual hill. The machine itself is amazing and gives a great workout. Only price needs improvement. Very expensive which is sad because not everyone can afford this machine.

4 people found this review helpful
Verified Reviewer
Original review: June 7, 2017

The elliptical is very easy to set up, but it is a little bulky in that it does take up room even though they say it is rather compact. I leave it set up in my guest house, which is primarily my exercise room, so there is no wear in putting it up and down. Mostly, I like how smoothly it works in motion and that it is very durable as I have used other brands that are nowhere near as good and for me.

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Verified Reviewer
Original review: June 6, 2017

It is good quality and has Bluetooth. The machine is very steady and not wobbly. It is easy to use and all of the settings and operating parts of the machine are self-explanatory. There are enough settings for my use and has everything I need and want. However stride isn't long enough. I am over six one and have a long stride. It isn't a great problem but I would appreciate a longer stride. And although I have not had problems, it would also be a little better if there was a longer warranty period.

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Verified Reviewer
Original review: June 5, 2017

The Bowflex elliptical has many features that I like. It has sixteen resistance levels which is good for beginners as well as experts. It is a great cardio workout. I burn calories quickly by only 14 minutes a day for three days a week. It comes with a two year warranty but should be longer. Also, I dislike the assembly, which can be cumbersome. And although the Bowflex machine comes with directions, I would definitely recommend having two to three people to help. Many of the pieces are quite heavy but once you get it together, it is awesome.

4 people found this review helpful
Verified Reviewer
Original review: June 4, 2017

It was set up very easily. They did everything from first bolt to last bolt. I like the connection of a USB player or smartphone. It's really simple to set up and really nice quality of audio and video. I hope it can last long and it can be a reliable machine. I also like the small TV they include in them. I like how versatile the machine is to use, but I would like to be able to change the speed and to be able to use it a bit easier. It would be nice to check my intake, calories and cardio. Also a smaller Bowflex elliptical should be available for a smaller apartment. But when I'm working out, I love the excitement I have playing with the new settings and reaching my maximum temperature.

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Verified Reviewer
Original review: June 3, 2017

Difficult to set up, could have used a better guide, large parts that was hard to put together and had to get a second person even though it said it would only require one person. I also dislike the way it is designed. When using it, it make a lot of noise... Also each step makes you go unusually high then low which is somewhat uncomfortable while using it at night. However, there is an option to play music through the machine... Also their screen can show you a place in the real world to run through like you are sightseeing while working out.

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Verified Reviewer
Original review: June 2, 2017

Bowflex is easy to use. Stand on it and push start. But if you want a harder workout, you have to get off of the machine and turn the tension knobs. It's difficult to adjust tension settings. With other machine, you can adjust the settings on the screen provided. Other than that it’s low impact and easy on the knees. I have always enjoyed ellipticals because they force you to use all the muscles in the body. I also enjoy being able to set your own pace. I have enjoyed the Bowflex and the results.

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Verified Reviewer
Original review: June 1, 2017

I liked that it was easy to operate and got results that I wanted. It did different levels and I felt like I was working outside or climbing or hiking. Also, several of my family could adjust the strength to fit the workout needs they needed, but I wish it was smaller or could fold down and hide it easier. I did not like how much space it took up and how ugly it was in my living room. Also, I wish it had accessories that were more affordable.

2 people found this review helpful
Verified Reviewer
Original review: May 31, 2017

Bowflex helps to work all areas of the body and gives them a good workout. It helps to tone and define the areas of the body I am working on. It gives my body a full workout and more. It has many setting on the machine that allows you to workout out at the pace you are comfortable with. The easy-to-follow instructions made it easy to set up and operate. Was set up within an hour and I started my workout regimen afterwards as well. I would recommend to anyone looking to workout their body to buy one as well.

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Verified Reviewer
Original review: May 31, 2017

Setting it up sometimes is a big pain in the butt but we got it done so it worked out well and it was pretty easy to use. I like that you could change the settings and the weights all around. We like the flexibility of the machine because we could do different exercises. However, it was big, bulky, and it kind of got in the way of where we lived in the apartment. The apartment we had was small so it took up a lot of room.

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Verified Reviewer
Original review: May 29, 2017

The Bowflex elliptical is mainly a good product. Putting it together took about 75 minutes but using it is fairly easy and you don't have to deal with different bands or weights or with moving anything physically based on what your goal is for that day. I like the heart and calorie monitors of Bowflex too and that it takes up normal amount of space. It also holds feet so no slipping when really moving and allows me to get a good workout at home when I have the time. Allows me to challenge myself with different speeds and inclines every day based on what I feel up to doing that day. However, it tends to be loud after using it for more than 1 hour. Also, not as smooth walking as I would like it to be. It also tends to have issues with monitoring heart rate and calories burned if you are using an almost run pace on it.

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Verified Reviewer
Original review: May 28, 2017

I like that Bowflex has several breakout modes and a chest strap. It is also Bluetooth compatible which makes things very convenient. However, I would prefer the display to be more horizontal. I have concerns with the axle too because I see it getting loose and in some cases which I have read online it has snapped. Otherwise, the elliptical is quite easy to set up and use. It has a nice design and more functionality than most people can even use. Setting it up, I just needed to bolt the handlebars and run a cable through the spine and hook it to the monitor.

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Bowflex expert review by Mark Barroso

Bowflex has developed complex and effective machines in the strength training category for decades and recently launched the Bowflex Max Trainer series. The Bowflex Treadclimber targets a specific audience since it’s made for walking.

  • The 14-minute workout: All Bowflex Max Trainer models start a 14-minute interval workout with the push of a button. The Bowflex Max Trainer is shaped like an elliptical or strider, has moving handles and activates the upper body as well as the legs. The Smart Max Interval option automatically adjusts the resistance and speed of the machine based on your customized preferences.

  • Apple Health Kit/Google Fit: Workout data on the Bowflex Max Trainer and Treadclimber syncs via Bluetooth to Apple Health Kit, Google Fit, MyFitnessPal and Bowflex Connect.

  • Low impact workout is easier on the knees: Those with knee injuries will be able to exercise effectively using the Bowflex Treadclimber. The maximum speed is 4.5mph.

  • Compact designs: Both the Max Trainer and Treadclimber are highly compact, lightweight machines. Every assembled Max Trainer weighs less than 150 pounds.

  • Best for: People who want to lose weight, people recovering from injuries

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Mark Barroso

Health and Fitness Contributing Editor

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Mark Barroso is an editor, writer and researcher who has been featured in various print and online publications including Fitness Magazine, Muscle & Fitness, Men’s Fitness, Muscle & Fitness Hers, FLEX, Spartan Race and Tough Mudder. A fitness enthusiast who practices what he preaches, Barroso enjoys researching and testing the latest fitness trends including classes and products.

Bowflex Company Information

Company Name:
Bowflex
Year Founded:
1986
Country:
United States
Phone:
(800) 618-8853
Website:
bowflex.com

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