Bowflex Reviews

I purchased a Bowlex M6 Trainer in November 2021. In less than 3 years it broke and apparently needed to have the motor replaced. Fortunately I purchased the extended warranty which softened the blow, but they were unable to order the replacement part, and offered me a reduced refund. Bowflex did not offer any additional credit to replace the product. This is the second trainer I have had issue with and needed replacement. I would strongly consider an alternative product.

I purchased a Treadmill T22 from Bowflex at the beginning of 2024. This is their top of the line treadmill, I also paid for the delivery and setup and their best extended warranty. There was nothing more I could do to ensure the treadmill would be set up correctly and working long term. Shortly after delivery and set up the screen stopped working frequently, I contacted Bowflex and they sent me a replacement right away, since it was simply changing the tablet like screen I did the repair myself, that worked fine. About 3 weeks later, the treadmill would not turn on. After numerous attempts I finally reached Bowflex and they agreed to send the parts and set up a service tech. At that time, Bowflex filed bankruptcy. No one was available to come repair the treadmill.

Paid $3200+ tax for the m16 and unless I pay $40 a month I can’t use the free apps that I already pay for (Disney, Netflix/prime). They’re not clear when buying and nobody with a brain would think they’d charge for free apps. Total scam.

The console on my Bowflex c7 exercise bike failed 6 months afterward, it encounters some error and keep rebooting thus making the bike useless. I contacted support several times within the warranty period, but they conveniently response 9 months later and stating the warranty expired and I can purchase a new console costing $300, what a scam! It's a lesson learned for me and try to warn others about their business conduct.

Brand new Bowflex 22 treadmill quit working within 3 months. Product is under warranty and the part supposedly required to fix this issue was ordered two months ago. No one can tell me when it will be shipped. The quality of the product and customer service on such an expensive machine is ridiculous. Do not rely on the good reviews for this company or product because when you really dig into them they are awful.

I called customer service because my foot pad was loose. They asked for a serial number on a sticker which isn’t on the device. I offered the receipt but that’s not good enough. They told me me they would have to charge for a replacement part because the THEY didn’t place a serial number sticker on the device. I have had the thing for six months and it’s been loose for 2 months already. I absolutely will never buy anything from Bowflex again. Absolute scam artists!!!

What a piece of junk. Paid 1700 which in hindsight is my mistake for buying such an expensive machine. Bought for wife. Died in 1.5 yr of usage. Console died. Machine has not a single scratch. They want 400 for the console. When I asked if the new console would die they said no. Come on man. Will not be buying junk from Bowflex again.

I bought Bowflex TREADMILL 22. After being unable to deliver I asked for a refund. They created a different invoice way different from what I agreed to pay for 325$ less!!! Their managers refused to give me a full refund. Now I have filed a complaint with consumer affairs and might even have to take them to court!! So upset, no wonder why this company is falling apart!!

I purchased the Schwinn 190 upright exercise bike for my mom's PT. Upon assembly, the bike's resistance would not change and was stuck on 12. We called customer service and they shipped us replacement parts and scheduled a technician. Over a month later, the technician finally arrived but Bowflex forgot to send an essential part to fix the bike. Bowflex ships us the part and reschedules the service. The part never arrived but Bowflex would not deem the package as lost until it's been 7 days. I had to call back after it never showed to have them resend. The technician shows, tries to fix the bike, but the motor is faulty, not what they thought was the underlying issue. The $800 bike, which never worked out of the box, that has had multiple service appointments, still does not work. Bowflex's plan is to send more parts and schedule another service appointment.

The equipment works ok. The problem is this company wants you to pay for a subscription so they make it very difficult for you to use your own equipment after having paid a lot of money for it. The worst part is that their technology is very bad. You have to create an account to keep track of the usage and it log out every time so you have to log in with user name and password every time you want to use it. Also it reboot by itself randomly and once it does the images on the screen are defective. They harass you constantly to try to make you subscribe to the very bad software they provide. They pretend to be a technology company but they need to understand they manufacture average gun equipment at best. I would NOT recommend this product to anyone. Sadly enough I also bought a Max Trainer 6 with same issues, decent equipment with very very poor technology and user experience and the same harassment with the subscription.