It was truly my pleasure assisting you the other week when you placed your order. I would love to know you have a Yowza Fitness elliptical or treadmill in each of your living spaces. Should you decide to make another purchase - please contact me directly and I will make sure you are very well taken care of. Thank you for choosing Yowza Fitness and welcome to the family.Sincerely,
COO | Yowza Fitness
Original review: Sept. 25, 2016
I liked Yowza's Hybrid which does both the stair step and the elliptical. It also has a core so there's a lot of arm work. I called them to ask a couple of questions and then I ended up placing the order. They had great customer service. Their rep was very knowledgeable and was very supportive. Everything that he said happened. The delivery was also great. They knew what they were doing. They assembled it for me and took the garbage all away. It was a very painless experience. I live in two places, so I will probably buy another one for the other location.
I am so pleased to have been able to speak with you, help you with your selection & make the process as easy as possible for you. I truly appreciate your kind words - you have made my day!Sincerely,
Ashley Hall | COO Yowza Fitness
Original review: July 12, 2016
I ordered the Yowza Islamorada over the phone and I got to talk to the famous Ashley. I read a lot of reviews about him and he was awesome, really nice and friendly. The product is amazing and it's the best equipment ever.
Our goal is to make everything from viewing our website, to calling & having questions answered, ordering and using our equipment as easy and effortless as possible. Additionally, when you consider we have the best designs & products at unbeatable prices - it is a great combination. Thank you for choosing Yowza Fitness - we truly appreciate your business.Regards,
COO | Yowza Fitness
Original review: April 8, 2016
I found Yowza online, and I liked the structure of the Miami Elliptical and bought it. It's of very good quality. I liked how I was able to actually see it, operate it, and talk to the manufacturer before the purchase. The reps were friendly and knowledgeable, and the item was reasonably priced.
You and I have spoke a few times now. Yes, it is a shame that you ended up closing your order with us. However, that does not mean we do not want you to be completely satisfied. We will always do whatever we can to ensure satisfaction - even if it means returning your purchase and not charging restocking fees. I hope that when you, or your family, is in need of another piece of fitness equipment - you keep us in mind. Tell your Father that we hope he had a very Happy 60th Birthday.Sincerely,
COO | Yowza Fitness
Original review: Oct. 22, 2016
Yowza's online reviews made me choose the company. They were also way ahead of the value of what they offered compared to the competition. I ordered a treadmill from them but we returned it right away while it was still in the mail. We were getting a 60th birthday present for my dad. My aunt went out and signed a lease on some brand new, high-tech treadmill. Then my sister and I went out and bought one from Yowza Fitness. But four or five days before it arrived, another treadmill was delivered here with people to install it. I asked what the hell was that and they told me that it's too bad I'm in the contract and that they can't cancel it. So, I called the fellow from Yowza back who was a super nice and really helpful guy. I ended up getting dinged for my shipping though I'm sure it was a great treadmill. I would recommend and totally use Yowza Fitness again. It's the best fitness company to return a treadmill I've never seen.
I googled ellipticals and YOWZA popped up. I liked their reviews and I liked the app - it has all very attractive features so I bought the Miami Elliptical. As far as payment, the process was simple. And shipping was fine, too. However, the assembly leaves a little bit to be desired. The assembly company sent somebody that doesn’t normally put together ellipticals. But they’re nice enough but they just didn’t do a very good job.
There are still some pieces that aren’t quite fit correctly that I had to take apart and refit. There has also been no follow-up. And my biggest complaint with the whole process would be the apps. They actually suck and they don’t work. It took me forever to get them to load and then there’s nothing on them and there were no directions on how to use them. They’re all from China which is fine, but I can’t get them to sync with anything so I’m like at a loss. But it’s a great machine. I’ve used it a little bit and I just got to figure out how to lengthen the stride.
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We were looking to purchase an elliptical and I was looking through Dick’s Sporting Goods’ machines on their website. They have the Yowza brand there and I went on to the actual manufacturer’s website and found that the prices going through the manufacturer were significantly lower than the retailer. The most user-friendly aspect of their website was the live chat. I’m currently getting a second unit shipped to my house right now because the first one was damaged, but they had another one shipped out the following day. I would definitely recommend them based on customer service.
Yowza Fitness had really excellent reviews online, especially in terms of durability and quality of their equipment's construction. Also, their customer service was excellent. With some other major brands, I'll get no support once I've bought their product. That was noticeably different with Yowza in the reviews. The online ordering process was easy, and they were extremely helpful. The treadmill's quality is very good. The only negative thing that surprised me about it is the cushion where I walk, but good shoes would make up for that. The treadmill is a real neat piece of equipment, and it's a really positive experience with Yowza.
I liked the features on the elliptical trainer that I bought from Yowza a month ago. I tried to place the order online at first, but it was all messed up, so I had to do it over the phone. The representative that I dealt with was great but the shipping company really hammered the box. Somebody ran into the box with forklift forks and rammed into it. But the item I received seems to be okay, so I was fortunate that the unit wasn't damaged.
I do apologize that you are unhappy with your machine. But the reason for talking with me was to determine the best option for you on the purchase. We did review the Sebring which had a little longer belt but you wanted to take the Osprey deal instead. If you wanted a more "robust" treadmill for yourself we have many options to choose from instead of our compact models.
I can tell you that I am 6'5" and have no issue with running or jogging on the Osprey... There are options when making a buying decision and we did go over the different options available and discussed 2 different treadmills also.
Please let me know if there is anything we can do to resolve the problem.Regards,
Director of Sales & Marketing
Original review: Oct. 16, 2016
I bought two treadmills from Yowza Fitness because they made a good deal on them. I made the purchase online, which was easy. Their customer service representatives were awesome and very helpful. The only thing is that I'm not too happy with the quality. The equipment doesn’t seem to be that robust and the stride is way too short. It might work for my short daughter, but for me, now, it’s just a boat anchor sitting in the living room. I don’t think I’d ever recommend it.
So far, our experience with YOWZA has been very good. I bought a treadmill from them since its size would fit in a certain place. We are able to push it down and get it under our bed. It’s fairly lightweight compared to all the rest of the other ones from the other companies. The overall quality is excellent. It works really well.
My mom told me the treadmill she bought from Yowza was awesome so I got the same one online. The customer service was really great. The rep gave me a coupon and I really enjoyed working with him. The treadmill is good and I love it. I only wish it was cheaper. Other than that, it's everything I wanted. I looked online to see if I could find it somewhere else and it was the best deal. I'm happy with the delivery too. I've already recommended the service, the treadmill, and the company to two other people who said they've been wanting a treadmill.
About a month ago, I purchased an elliptical from Yowza Fitness. The purchasing process was easy. I did it online but I spoke to one of their customer service guys at the store who helped me out and showed me what would be the best.
There was no difficulty with Yowza's online purchasing process. I needed the treadmill right away and shipping was quick. I liked how they were upfront about it. I'm happy with the treadmill. It is of good quality, especially for the price.
I've been with YOWZA for five years and so far, everything has been good but sometimes it makes some noise using the elliptical. That never happened before in my last purchase. I don’t know if it’s something which would get better on its own, but otherwise it seems to be working fine.
I liked the features of the Daytona treadmill by Yowza Fitness. I purchased it over the phone about a month ago and their sales rep was very easy to deal with. We communicated via e-mail before the phone call so he knew exactly what I wanted and what he had agreed to do in terms of discounts, etc. He was very prepared. I’m very happy with my treadmill. We did have one snag in assembling it but their support was able to give us some guidance to be able to get it put together without having to have a technician come out.
I was looking for a treadmill that had good reviews, and I couldn't find one locally. Then I was looking for a lot of conveniences like I didn't want it complicated. I didn't want to have to assemble it. I wanted free delivery, and everything that I was looking for I found on Yowza's site. I have to be hooked up to my dialysis machine at night, so I don't have time to exercise. So, I needed something that I can have at my room when I hook up to my machine and get off. I tried ordering it online but I was not successful, so I called them up and they helped me through it. I purchased it about a month ago and I've been using it ever since. The instructions on the machine were confusing so I had to call them. But other than that, I haven't had any problems with the treadmill. It's exactly what I need. The quality is very good.
Everything was top rate with YOWZA except for the self-assembly instructions of the product. They’re not very detailed. I’m mechanically inclined so I could figure out from mechanical drawings how to put the thing together. But for somebody that’s not, those directions with the small pictures have very vague explanations and don't have very detailed pictures of what the parts look like and where they go, so they can be very confusing. But it was a good experience.
I was looking for a new elliptical machine on the internet and I liked the features and size of the Yowza Captiva. I'm a bit taller than my wife and the equipment got stride length adjustments that help a lot. I like the core conditioning part that it has, too. The equipment's quality is great though I'm 6'5" and 230 so I'm sure I'll put it through its phases, but so far so good. It's fairly easy to intuitively to operate. Yowza has been a good choice so far.
I was surfing the Internet looking for treadmills. I saw the description and details of YOWZA Boca and I purchased one two weeks ago. I like how sturdy it is, it seems to be of made quality. However, their distributor took about a week for them to figure out how to get it to me. But otherwise, YOWZA themselves were very easy to work with.
I didn't know about Yowza Fitness before until I was looking for quality equipment and they came. I looked at the reviews and videos and it seems to be a good equipment. I purchased an elliptical machine and a gravity machine as well. It took a lot of time for me to receive the equipment because I live in Hawaii and at the beginning when I spoke to the rep, he told me I should be able to get it in two weeks. When I called him about three weeks later to tell him that I didn't receive anything. He told me that they were supposed to receive the equipment and it's coming from Taiwan, and didn't receive it yet.
So I was a little bit disappointed because the timing was not right and I was waiting to have a trip to Europe. I told the rep, "If you don't get the equipment within a week, I'm going to cancel the order and maybe reorder when I come back from Europe." A few days later, he told me that he has the equipment. He sent me a picture that it was available and he was ready to send it to me. He sent it to me and it took a couple of weeks to come here. Another disappointment was when I received the machine, they were pretty damaged. The plastic around the elliptical is completely broken. I took some pictures, sent it to them and they are sending me right now the replacement for the body. The gravity gym have a lot of tiny scratches so it seems like they are sending me some extra paint to be able to repaint which is good because we have lots of issue with rust here in this island.
So far I didn't really use the machine for I don't know exactly how it works. For the gravity machine, they could come up with some picture or a little DVD about how to exercise. I'm not that sure exactly how to use it. I try to look in the internet for video they make and I don't even know how it works. I know it's a new machine.
I'd say I am satisfied with what Yowza Fitness did because the people are very nice. When I send the picture of the broken equipment, right away they took care of it. I never received a phone call but I received some e-mail with no explanations, just like an invoice with zero-zero amount to show me that they were sending the equipment. It's not bad but it's far from being perfect. So far I got the equipment. Maybe in a month after using it and I will see if it is a good equipment.
I like the core elliptical and bought a Captiva from YOWZA. However, it’s giving some noise and then sometimes it stops. I recorded at night so that when I'd call them from my wife’s phone, I can play it back and show it to them. I’m planning on calling them again on the weekend. But the quality of the elliptical is really good as long as they’re able to fix my sound. Other than that, there were no issues. It’s really a perfect value.
I was looking for elliptical machines and I looked at some fitness stores and then on the internet. I liked YOWZA's ad and I liked how their machine can move differently to work the abs, which I was interested in. And then, I like the seven years warranty, too. I bought an elliptical from them. It’s a very good machine, and I love it. So far, I’m happy with it. It seems to be working for me. The part I didn’t like was how it got shipped and delivered. It took me a while to get it. It was shipped to Portland. Had I known that, I would have had it shipped directly to my house. They were going to deliver it and I was told that they would work with me, but they only have deliveries on the fifth day. I told them that it was impossible for me to stay four hours at home when I work 60 miles from my house. I told them that I don't want to lose a whole day’s work over it.
I had to re-contact YOWZA and tell them to waive the signature part of it so I could have it delivered without a signature. I ended up doing an e-mail through YOWZA stating that I wanted the delivery people to put it on my front porch. Also, I have a gate with a private lock, and the e-mail that was sent over to delivery says that I wanted them to lock the gates so it’s secured. When I got home the power lock was not on.
My first YOWZA treadmill was a good one but I had a power surge and it blew out. I bought another treadmill and did it online. I spoke to their consumer guy down in Florida and then I decided I better have it assembled. So, I upgraded to the better package where they do the premium package with the assembly and I paid the extra money for that. I like the treadmill and use it every day. It's of better quality than a ProForm. Although the people that installed said that Sole Fitness sold more than YOWZA and Sole is a larger producer, I didn't check them out because I thought the YOWZA was good from the other one that I had. It would've been better if I could've replaced the computer on the old one because everything else on it was fine, but I didn't even check out if that's a possibility. Overall, I'd recommend them.
I found YOWZA when I Googled the best treadmills. I liked their description of the product and I read the reviews. I purchased via chat online and there were many choices. I ended up with a YOWZA Osprey Treadmill last month and I'm not as happy with it as I had hoped, but it'll do. They advertise it as being easy to move, that it's on three wheels and even has a little pin where you can turn the wheel if you want to go a certain direction. But it's impossible to move, you have to be a strong man to lift the back and when you get it up, it does not roll. So I have it in one place and don't really move it now. And one of the reasons I looked at that one is that it was supposedly easy to move. That may be true if you're on concrete in a gym but not if you're in your bedroom.
Also, when I spoke to their rep, I said I wanted to get it set up in our bedroom and she said it's not that hard to do, that I can have it delivered to the garage and later set it up and move it to our bedroom. But that's ridiculous because it weighs 200 and something pounds and it was horrible even when my husband came home for the two of us to move it into the bedroom from the garage. And it did not take five minutes to put together like she said. It took us about close to an hour.
I did Google search on well-made folding treadmills and got an Osprey from YOWZA after reading a whole lot of reviews. I placed my order over the phone and their rep was great. I spoke with him twice and he was very helpful in answering my questions. I probably could've read them online but he answered them for me in person. I'm very pleased with the quality of my treadmill. It has exceeded what I thought it would be. We did pay for the extra $99 to have the guys bring it and put it upstairs for us, which was very helpful because my husband and I could not have done that, so that service was nice.
I was looking at the warranty and some of the reviews and decided to buy an elliptical from YOWZA Fitness. My experience with their customer service reps was fine but my only issue is with the shipping. I haven't received it yet. It's been almost a month so it should've already been here.
The low rating applies to the lack of service only, not the equipment. We purchased the Miami and were to receive shipping and professional installation. The installer was unfamiliar with the equipment and had never heard of Yowza. He complained that the instructions didn't make sense and that some of the holes had not been drilled so the screws didn't fit. A panel was heavily scratched and paint was chipped in several areas - this was noted on the delivery receipt. We completed the online service request. Since Ashley Hall, COO, had been helpful with a technical issue, I contacted him for help with this as well. Even though his earlier communication had been somewhat curt (implying it was our lack of understanding instructions that was the problem, even though no instructions had been included with the shipment, nor were they available online), I had hoped he could help with this as well.
He did not respond to phone or e-mail messages so out of frustration, I requested they pick up the equipment. Mr. Hall's response was basically "why are you bothering me with this?" I then checked their BBB file and found others have had this same problem. There was also a request to contact an individual at Yowza prior to filing a complaint. I tried, got voicemail, left a message and have not received a response. The equipment will probably be fine and serve our needs. I just want proper installation, as promised. To return the equipment, it would be at our expense and has to be in the original packaging. Their "professional" installer took all packaging without giving us the option to retain it, so this is not an option.
Thank you for taking the time and leaving us such a wonderful review. I wanted to take a moment and answer your question about the power concern. So the NEC (National Electrical Code) for the US states you are only able to use 80% of your breakers capacity before it gets over loaded. On a 15 amp breaker - that is 12 amps. You also need to consider what other components you have connected to the circuit and how much power those items draw. So you should use this on a 20 amp breaker (which will allow you to use 16 amps - 80% of 20A) within your home to ensure normal power parameters are met.
Please fell free to contact us anytime with any additional questions you may have.Sincerely,
COO | Yowza Fitness
Original review: Sept. 19, 2016
We got the Lido from Yowza Fitness and we've had it four weeks now. We tried to stay within a price range and that one looked like it met all our needs. The thing we liked was that it was pretty much all assembled right out of the box, which was important to me. The quality is great. I don't want the cheapest one out there. I wanted good quality and I looked at Yowza's videos. It looked like a real nice machine, and so far it has been. I ordered it online, got the confirmation and tracking when it shipped. It was shipped in a reasonable time. When the local freight company got it, they called me and told me when they'd be there and they were. The guy even brought it up the street and brought it up in front of the front door, which I appreciated.
The only problem I'm having with the Yowza Fitness machine is there are several outlets in my house where I plug it in and walk on it for a few seconds and it kicks the circuit breaker off. I don't know if I don't have enough amperage in some of my lines, but there's one room I put it in where it works fine. I'm interested in how many amps that thing draws on the motor, just so I would know what it's supposed to require.
I did a Google search of the best elliptical machines, something with a longer stride since my husband and I are both 60 plus, and found YOWZA Fitness. I read the reviews on it and we looked at how it was set up and the fact with the extension, it seemed like it was the best machine for the space that we had and for what we wanted. I called them and the salesperson I spoke with was very nice. It was a wonderful experience. We bought the Islamorada about a month ago. I really like it, it works very well and is comfortable. My husband put it together. He said that it's heavy but it's a good thing because if somebody of any weight got on there, we don't want this little, flimsy thing underneath.
After reading a review and doing some research and seeing that they had what I wanted on their website, we decided to purchase our Sanibel i35. I ordered it online first but it didn't work out so I made my order through chat. They seemed helpful. It took two weeks to get here. I wish, however, it did not come in pieces like it did or it would be better if they would include assembly. I thought it would be easy to assemble. But then, I had to call back. I'm now waiting for the assembly people to call me back, so they can come and do it for me. I had to pay another $199 and it seemed a little complicated. It's still in a box in my basement.
Yowza Fitness Company Profile
- Company Name:
- YOWZA Fitness
- Year Founded:
- 7916 Drew Circle
- Fort Myers
- Postal Code:
- United States
- (855) 782-1026