quip Toothbrush

quip Toothbrush

 4.3/5 (321 ratings)
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  • 1 stars

About quip Toothbrush

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quip Toothbrush Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: June 1, 2022

Toothbrush is OK but a manual brush works much better. I was interested in the particular product because I needed good non-manual travel brush. The problems happened when I sought replacement brush heads. The site captured my information, retained it (could not locate how to remove it) and they sent me products ( a single AAA battery) and tried to send me toothpaste) that I did not need nor want. When I tried to remove items then my information I could not. Three months later, I see a charge on my charge for $10 for additional products. Logged into the site to remove my account but could not. This is absolutely inappropriate and poor service. I am discarding their products, returning their items and will not touch anything from this particular company. EVER.

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Rated with 1 star
Verified Reviewer
Original review: April 28, 2022

I purchased it at the Navy Exchange for $29 thinking it would last awhile. It did great until the battery needed replacing. I was so pleased that I bought one for my wife. I tried and tried (the recommended method) and finally got it off after 30 minutes of twisting and pulling, while pushing the double dots. I tried contacting customer service, but nothing but computer responses. SO, I do not recommend this device (I was going to purchase some for my grandchildren). I will use it until the bristles wear out then trash it . . . Same with my wife’s. Then back to the toothbrush given by my dentist.

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    Rated with 4 stars
    Verified Reviewer
    Original review: Feb. 6, 2022

    I was very excited to get my Quip toothbrush and use it. It worked incredibly for two weeks, and then started failing a little. I reached out to customer support and they immediately assessed the situation, had me try a few troubleshooting steps and when it was not resolved instantly, sent me a replacement. I've had the replacement for months with no issues and I love it!

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    Rated with 1 star
    Verified Reviewer
    Original review: March 25, 2021

    Lifetime guarantee? Nope. Customer service doesn't reply, though you will be prompted to buy more stuff. Our brush motor broke after 1 year and the lack of customer service prompted us to cancel. Still being charged and have to go through my credit card company to deal with it. Beware!

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 22, 2021

    Both worked for awhile and then one cracked, soon after mine broke off in my mouth as it had cracked and wouldn’t stay on. Before that we got our free refills which took about a month. Battery was dead. Customer service said go buy a battery. We tried to get a hold of them when they broke but just got generic email reply. Thought we had cancelled everything and then got a notice another refill was shipping. Tried to cancel, again generic reply. Of course it had shipped and we were charged. They get you for the initial purchase and the refills. They don’t care if you have an issue. Threw them out. Bought Sonics which are way more expensive but definitely better quality.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Jan. 29, 2021

    Makes you think about careful and thorough brushing of your teeth. A very creative and easily followed set of ways to always give your teeth the attention and care that they need. At my recent dental checkup, my dentist commented on the care my teeth seemed to have recently received.

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    Rated with 1 star
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    Verified Reviewer
    Original review: Jan. 26, 2021

    Product stopped working, initial prompt response required pictures and serial numbers, then no response from quip team. Several emails, no response. Read similar experiences so it’s a pattern. Consumers BE AWARE!!!

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 31, 2020

    I liked my quip from the beginning so I bought one for each member of the family. The quarterly refills keep us all in the game. It’s great to get a new brush, toothpaste and battery just when you’re supposed to.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 10, 2020

    I was highly skeptical of buying a 25 or 40 dollar toothbrush and subscribing to pay for refills. However, it has been worth every penny. First, the math. How much do you spend on buying toothbrushes and toothpaste every month? Not much, but over time it adds up to what this costs. So why do I prefer this? Excellent quality, electric toothbrush that gives you a timer of buzzing for 30 seconds four times to make sure your brush each quadrant of your mouth equally and for long enough. I love that. In addition, I no longer have to think about how long it has been since my last toothbrush or remember to buy one at the store. They ship to you automatically and include toothpaste. I feel like this helps with the routine in a way that makes dental hygiene easy. 10/10 would recommend.

    2 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Nov. 16, 2020

    My son recommended this product, so I was eager to order it. I had no issues ordering online & received updates on shipping as promised. Then my product sat at the shipping facility just 10 miles from my home for 10 days. I emailed the company and received an auto reply, stating it had received my email and would get back to me. I was also told to expect a delay in a reply due to COVID. I never heard from the company. My product did arrive a few days later. I love the toothbrush and accessories. I just would have hoped to have heard from the company in one way or another.

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    quip Toothbrush Company Information

    Company Name:
    quip Toothbrush
    Website:
    www.getquip.com