ProForm Ellipticals

I bought a Proform elliptical in March 2023. The elliptical was installed by Proform installers which I paid $200 so that I would have peace of mind it was done right. From day one it started making noises. The noise is so loud that it distracts from working out. It is so awful that I have stopped using it. I am really disappointed with this machine.

Machine was making noise when I first purchased. Called customer service they just basically said sorry they didn't want or know how to repair. My warranty is up now screen went black with only maybe 5 hours on machine. Called customer service wanted to charge me $150 to send tech then pay for repair also. Paid $1500. for machine and already quit working very disappointed.

ProForm can you explain something to me? How do you as a company charge a customer for return shipping on a product the CUSTOMER NEVER GOT? Yes you read that correctly. You charged us 250.00 dollars for return shipping on a item WE NEVER RECEIVED. The company YOU contract to deliver the equipment 2k plus set us a delivery date 3 times…. Yes 3 times and continued to change the delivery date after we had taken off work to be home for those said deliveries. They did this 3 times!!!! So we cancel our order and you feel like it’s a good business practice to charge US 250.00?

I put my trust into this company along with their online wording. Due to a disability I paid an extra $214.00 for set up believing that assembly was done by individuals familiar with the Proform elliptical. Two young kids brought my machine and stated they had never put a Proform elliptical together before. They struggled for a few hours and caused damage to my equipment and left me a huge mess to clean. I spent an hour on the phone with customer service which was unpleasant. I was told they hired 3rd party to set up. Ummmmmm $214.00 for set up by individuals who have no idea, no experience and damaged my equipment. Unacceptable. We went round & round. Finally, I was given a refund on the set up by my machine was damaged. The online setup was extremely misleading. False advertisement. I have video & pictures.

I purchased an elliptical on Black Friday. After 10 days of phone calls and false promises of my call being returned, I was told that my product will not be delivered until JANUARY 19th, TWO months after I have ordered it. I will have had to make 2 payments on a machine I don't have. After being on hold for OVER 90 MINUTES, I was basically told that they don't care and won't do anything to help get it to me faster. THE MACHINE HAS BEEN AT THE SET UP COMPANY SINCE DECEMBER 10!!!! I should have ordered the NordicTrack elliptical.

We bought a Proform elliptical in October 2021. The elliptical was installed by Proform installers. The first three days it worked smoothly. After that, it started making a thudding sound every time we pressed the left stepper. There was a slight vibration as well. Another issue is the touch screen, even when it is connected to the wifi it is very clumsy and not sensitive to touch. I open a session and it stops all of a sudden and goes back to the home screen. It is such a hassle that I have stopped using it. We are really disappointed with this machine.

I love my machine. It’s easy to put together. The QR code for the video made it very easy. It low impact and easy to use. I love the variety of classes and the different trainers keep things fun and interesting. I can work out 20 minutes or an hour without being bored. I received this at a discount in exchange for my honest feedback.

The ProForm Elliptical machine is excellent in terms of quality, features, dimensions and touch and feel. I love exercising in the machine everyday which is easy to use and sync stats to phone. I'm 6 foot and 2 inches whereas my wife is 5 foot and 3 inches but we both feel comfortable working out in this machine. The overall quality is excellent and forget not it's easy to assemble and set up the machine. The instructions are well written and can be followed by anyone. I received the item at a discounted rate for my unbiased opinion.

I received the elliptical machine quick and everything I needed to set it up was included. It also connects via Bluetooth to the iFIT app, which is fun to use. The machine is compact and the strides are comfortable. The machine fits great in my small home. It’s quiet and you’re in control of how much of a challenge you want the elliptical to give. It has so much functionality to it. The display shows your speed, estimated calorie burn, and so much more. I am so impressed. This is based on my honest experience and opinion, which I’m sharing for a discount on the product.

I am adding to my home gym equipment but don't have a lot of space. I got a ProForm elliptical and it has a reasonable, compact footprint without me losing out on a good workout. I am attracted to Proform because it was the brand my parents always purchased when I was growing up and I remembered the quality. The quality is still there.