2.3/5 (336 reviews)

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Overall Rating2.3 out of 5
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About NordicTrack

NordicTrack has been manufacturing exercise training and home fitness equipment since 1975. Its extensive line of products includes treadmills, bikes, ellipticals, strength machines and rowers, many of which come with a one-year membership to iFit, NordicTrack’s live and interactive training program. The company includes free shipping on select models and 0% APR financing for 36 months. If you’re not satisfied with your home exercise equipment, NordicTrack accepts returns within 30 days, though it may charge a shipping and restocking fee.

Pros & Cons


  • Google Maps technology
  • 10-year warranty on equipment frame
  • Live interactive training


  • Limited models with Bluetooth audio
  • High shipping costs & restocking fees

Bottom Line

NordicTrack offers the best of both worlds with in-home training, on-demand workouts and adjustable resistance levels. While fully loaded models are expensive, the company sells entry-level options for less than $1,000.

Top NordicTrack Reviews

Rated with 5 stars

My husband and I purchased the X22i last year and we love it. The IFit Trainer that comes with the purchase the first year is probably one of the main reasons we love this treadmi...

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Rated with 5 stars

Im very happy with this bike. Exceeded my expectations. I was worried that it would have too much of a spin bike feel, but it rides like a road bike. With the video I can ride so ...

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What is NordicTrack?

NordicTrack manufactures a variety of fitness equipment that can be used in your home. Its treadmills carry more than 16,000 on-demand iFit workouts with Google Maps technology that lets you experience what it’s like to run in locations across the world. Select models come with low-impact tread, Bluetooth connectivity and self-cooling vibration systems that make exercising at home a more enjoyable experience.

The company’s bikes, ellipticals, strength equipment and rowers offer similar performance with on-demand classes, resistance training controls and AutoBreeze workout fans. Many models include a touchscreen with intuitive controls that follow your movements and adjust to every stride and target specific muscles.

NordicTrack offers a 10-year warranty on the frame of its equipment, a two-year warranty on parts and a one-year warranty on labor. Below is an overview of key features included in each:

NordicTrack offers its T-Series treadmills for commercial and personal use. NordicTrack’s treadmills come with the following features:
  • 16,000+ on-demand iFit workouts
  • Live interactive training
  • Dial to control tread and maximize cushioning or simulate real road conditions
NordicTrack has multiple series of exercise bicycles, including the Grand Tour Series, Recumbent Series and Upright Series. Bicycle features include:
  • On-demand classes
  • One-on-one virtual training
  • Silent Magnetic Resistance (SMR) for smoother movement
NordicTrack has three different series of ellipticals: the FreeStride Trainer, the Front Drive and Rear Drive. Elliptical features include:
  • Up to 10-inch SmartHD touchscreens
  • Intuitive adjustments that follow your workout and stride
Rowing machines
NordicTrack offers rowers in three different series: the RW200, the RW500 and the RW900. Rower features include:
  • Dual-resistance digital and air training
  • 26 resistance levels
  • SpaceSaver design
Strength training
In addition to its traditional workout equipment, NordicTrack offers strength training accessories, like:
  • Utility benches
  • Dumbbells
  • Speedweights
  • Skiers

Nordictrack price

NordicTrack machines start at $799 for entry-level bikes and rowers. A premium exercise machine from NordicTrack typically costs between $1,000 to $3,000 and includes live-resistance controls, a 10-inch touchscreen and the capability to stream workouts. Pricing for NordicTrack’s bestsellers are listed below:

Commercial X11i Treadmill$2,249
Commercial S22i Studio Cycle$1,999
Fusion CST$2,299

NordicTrack iFit membership cost

All models include a complimentary one-year iFit membership, a $468 value. The immersive fitness experience lets you simulate exercising in unique and dazzling locations, including Moab, the Grand Canyon, Thai beaches or Tour de France stages. In addition to its virtual training, you can access the iFit coach app, which lets you get customized workout schedules, meal plans and sleep tracking.

NordicTrack FAQ

Are NordicTrack treadmills any good?

NordicTrack is one of the most popular manufacturers of exercise equipment. Its treadmills are a favorite of many trainers.

Which is the best NordicTrack treadmill to buy?

The best NordicTrack treadmill for you varies based on your personal preference, needs and the amount of space available in your home.

Is NordicTrack sold in stores?

Yes, NordicTrack is sold in many national stores, including Dick’s Sporting Goods, Amazon and Best Buy. Product selection may vary by store.

Where is NordicTrack located?

NordicTrack is headquartered in Logan, Utah.

Are NordicTrack treadmills good?

Fitness enthusiasts who like to work out at home enjoy NordicTrack’s selection of exercise products. Its iFit membership makes it easy to vary your daily workout and keeps it fun with Google Maps locations and terrains. The company sells space-saving models, but be sure to consider your available space before purchasing one. Although some models are pricey, we think NordicTrack’s robust features and variety of training programs are suitable for many people.

NordicTrack Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: May 22, 2023

I have the S15i exercise bike and it has been out of service for over 6 months. They keep trying different repairs, none of which work. I keep calling for another service call and they keep telling me they have it scheduled but it is never in the system when I call back. I cannot get someone to come out or send a replacement.

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Rated with 1 star
Verified Reviewer
Original review: May 16, 2023

I spent 4k on a treadmill that has not worked since day 1. Support is awful. They do not care. The extended warranty was worthless. I would have been better off burning this money. Good luck ever getting someone helpful on the phone.

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    Rated with 1 star
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    Verified Reviewer
    Original review: May 11, 2023

    I bought a 1400.00 Nordic track cycle with TV display in May 2022. THE BIKE WORKED FOR ONE WEEK. The Issue: No Tension on the Bike. I called once a week (for 8 months) to report the issue. The people on the other end, gave me the run around for at least 2hrs. and never fixed the problem. To get it fixed they LITERALLY wanted me to take the heaviest part of be bike apart to prove it did not work. Since, I paid to have it put together, I did not want to undo the bike. It has been one year now- 2023 and I have NEVER USED THE BIKE. MY MISTAKE WAS PAYING FOR THE BIKE IN FULL. Do not use this company, their customer service and warranty are a joke. (Ps- they did offer to sell me a new warranty).

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    Rated with 1 star
    Verified Reviewer
    Original review: May 1, 2023

    NordicTrack commercial 2450 treadmill. I thought it was a great family treadmill, Warranty expired right before it stopped working, For just under a 3000 I purchased for, to only enjoy it for only 3 yrs. I called for a quote 1750 to fix it, so all said and done it would cost me 4750 (3000 + 1750) in just three yrs to get it back to running again, Kinda ridiculous wouldn't you say and l thought about buying a elliptical machine to add to my residential gym, Now gotta start looking for new machines... Not a happy customer for sure!!!

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    Rated with 1 star
    Verified Reviewer
    Original review: April 11, 2023

    Just don’t!!! I have never experienced such horrible customer service ever! When your product breaks, and it will, this company does NOT care! Warranty means nothing to them. I have been calling for months now, just to get the runaround. I have sent emails, phone call after phone calls, and nothing happens. They promise they will call back, and they never do. Just don’t buy and have to deal with the headaches! Read all the reviews that are exactly the same as mine! It’s horrible that I am still paying for equipment that I can’t get fixed!

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: April 7, 2023

    We ordered an Elliptical from NordicTrack website on 2/19 with White Glove Assembly. IFit ended up being the business that handled the order and they outsourced assembly to movers that were not trained to complete the work. White glove team skipped lubrication as well as fully connecting pedals and handles. They made the elliptical inoperable and left without a signature. Additionally, resistance system was broken from the factory and remained on maximum setting making it impossible to use the equipment. Warranty/Service team was unable to place part orders they deemed necessary to address this issue over a grueling process that spanned 20 hours+ over a span of 1.5 month. It included requests to take photos of manual and part numbers that IFit Warranty Support does not have. The single order that was placed resulted in wrong parts sent.

    Representatives including Marco **, Karin **, Marilyn **, and other individuals from the parts/warranty team stated that IFit does not have part documentation for Commercial 9.9 elliptical to order the parts. Full refund request for order was requested on 3 separate calls and 1 online request, but was not honored. Return department stated that we would have to pay $300 to return the defective elliptical. No resolution or fix was provided and we are now resorting to the Credit Card company chargeback process. Order number **. I would not be surprised if this ends up in a legal setting.

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    Rated with 1 star
    Verified Reviewer
    Original review: April 6, 2023

    This has by far been the worst experience I have ever encountered after a big purchase. I ordered an elliptical 14.9 at the end of January 2023. I received it towards the end of February 2023. I paid for the assembly of the elliptical by supposed professionals, however, I got two foul-smelling men rushing through to put my machine together. One of the men was very sarcastic and borderline rude and was rushing so much that he cut himself. Even while assisting with his injury, he still proceeded to be sarcastic. When they were done, they didn't have me try the machine or anything at all. One of them just showed me where to power it on and stated that was all they needed to do and rushed out.

    The next day, I attempted to use the machine and realized the left arm was very loose and wobbly and a piece was out of place both under and next to the arm. I contacted nordic track expressing my issues and they stated they would have the new parts sent immediately and I would have it within 7 to 10 business days. After 2 weeks of not receiving any equipment, I checked online to track my items and was unable to retrieve any updates. I contacted customer service and was told the items never shipped. At that point, the machine was in my apartment for about a month, unable to use it safely after that one time of testing it out, and paid the first month for a machine I didn't know when it would be ready and safe to use. After all this frustration, I requested the machine be returned, as I was very displeased with my experiences with the company.

    The service rep told me I would have to pay a 10% processing fee, the assembly fee and the $250 non-refundable. I asked to speak to a supervisor, as I found this to be absolutely outrageous since I did not do anything wrong. After a long back and forth and having to provide videos of what the issues were with the machine, I was able to convince them to remove the assembly fee and the 10% processing fee, but not the $250 which I just accepted. I was then informed that I would need to have the machine removed from my apartment and down the stairs without any assistance from the people coming to pick it up. I had never heard of such a thing but was at a point that I wanted to get this machine out of my life.

    I rounded up a few people to assist in removing the machine yesterday, the 5th of April, to find out that they send a company that moves mattresses in a van, not exercise machines to come pick it up. The machine had to be maneuvered and was placed sideways in the van for it to fit. Nordic track lacks professionalism in more ways than one. The assembly people, customers service, and pick up service were also indicative of this. I would never give this company my services again, nor would I refer anyone to them after this experience. They get 0 stars from me, but since that isn't possible to record. 1 star it is!!

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    Rated with 1 star
    Verified Reviewer
    Original review: April 1, 2023

    The warranty and the customer service are a joke. I’ve sent dozens of emails, called many times, used the chat bot, and even posted on BBB. Nordictrack does absolutely nothing to respond or send help. They continue to ignore a valid break in my treadmill and refuse to even give me a response or send help. The only people who ever get back to me are in sales to sell me something…. I received a warranty extension in the mail for $400. I have no clue how y’all think anyone would ever pay to extend when they have to deal with this mess. Never buying from them again.

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    Rated with 1 star
    Verified Reviewer
    Original review: March 30, 2023

    I bought a treadmill from this company, because maintenance and repairs on such a big piece of equipment is such a concern, I got the warranties for extended maintenance and parts and labor. I have had two issues with the fans. They refuse to send anyone out to fix it, they send the parts and make you fix it yourself. The last part they sent to me were just two fans in a box with a recipe and without instructions. There are no videos to replace this part specifically, they just expect you to figure it out, I guess. I emailed them in Dec, and they are just (end of March) responding to those emails now. I have called as well, and they refused to assist in any other way. I will never purchase from them again, if I was not invested in the ifit app I would sell it and buy peloton. Don't waste your money unless you are prepared to fix these things yourself (which is not possible for me). This may be the worst customer service experience I have ever had and they do not care.

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    Rated with 1 star
    Verified Reviewer
    Original review: March 29, 2023

    My parts warranty was up the week my console stopped working out of nowhere. I PURCHASED a Service on 3/14/23 for the technician to come to my home and had to wait at least 10 business days to get a call. My warranty was up on 3/16/23!!! They refused to allow me to use my parts warranty because I couldn't find my delivery slip from 2 years ago! Meanwhile the service person on the phone confirmed it was delivered mid March of 2021. Costing me $529 plus what it will cost me for it to be installed. More than half than what I paid for it. Very, Very Unsatisfied! Just awful.

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    NordicTrack Company Information

    Company Name:
    ICON Health & Fitness Customer Service Department 1500 South 1
    Postal Code:
    United States