Sam's Club Hearing Aids Reviews

My Lucid hearing aids have been problematic from the beginning. The right one screeches terribly whenever the slightest of thing touches it. I can't use the phone on that ear and when people hug me they want to know what the horrible sound is from. My left hearing aid constantly is requesting a new battery. I will put in a new battery and two days later, it is asking for a new battery again. I am using brand new batteries from Sam's just as the technician suggested. These hearing aids are 13 months old. The technician will fiddle and fiddle with them, however, nothing gets resolved. I go home with the same issues I walked into the store with.

I visited Sam's Club in Edison, New Jersey for which I partake a free hearing test which exceeded my expectations. Kelly ** was not only very professional in assisting with explaining step by step every part for one to understand, also I was pleased to meet such a gracious and patient individual. I highly recommend to everyone. Thank you, Glenn

My husband purchased his hearing aids through Sam's Club in Wichita, KS and that is where we met Morgan. He loves his hearing aids and Morgan has been so helpful to him in explaining everything and showing us how to take care of them. We highly recommend seeing Morgan and wearing these hearing aids!! You will be so happy you did!!

Sam's closed the hearing aid store where I purchased the hearing aids. I cannot get anyone to answer when I call other stores in our state. Now I have 2 nonfunctioning hearing aids, which were very expensive compared to Costco.

We had always had a great experience with the former audiologist, on time & responsive. I can’t even say how much this wanted to make me pull my hair out. We had an appointment at 2:00. We were there at 1:55, not even acknowledged until 2:20. At that point she said I’ll be with you soon. Still another 7-8 minutes before we could talk to her. So disorganized, made me crazy. By the time we finally left there it was 4:35. Another person who had a 4:00 appointment was then waiting & the audiologist never even acknowledged her. I will never go back there.

These hearing aids are very good and allow me to hear well. They also cancel out the Tinnitus many seniors suffer from. They were very reasonably priced and there was a "6 months same as cash" option. Additionally, at least until COVID hit, I could take them in any time I was there and they would clean them, replace worn parts at no charge. After 2 years, they gave me a new hearing test and reconfigured the hearing aids to compensate. Very good service and attention to customer.

In the couple of months I have used these hearing aids the batteries die quickly. Usually an hour but sometimes 4 hours. Rarely longer than the four hours. Exchanged once at Sam's and still same issues. Representative of Lucid advised battery issues is a common problem with other customers as well.

The local agent has been mostly fair, but his management has not. My 93-yr old father purchased an expensive set of aids 3 years ago on a payment plan, and unfortunately they were lost. Even though he paid for the expensive loss/damage waiver, Sam's gave no credit for the loss. Dad tried to purchase new ones this month, and the same finance group said they would not allow it. This is a black-eye not only for Sam's but for Walmart as well.

Bought hearing aids for over $3500.00 and had to constantly go back for repairs. Sam’s Club is 45 each way for me. It was inconvenient to have to use my time and gas for a faulty product. Go to Costco.

I am happy to say I am using Lucid hearing aids I purchased at Sam’s Wholesale. I had Unitron aids for over 10 years. Lucid is superior in so many ways. Lucid offers features and quality much better than I had experienced. I really can’t say enough about the audiologist at Sam’s Club. Most thorough hearing exam I have ever had. She spent a lot of time fine tuning my prescription to give me the best hearing! She used the accessory parts that were just right for fitting aid to my ear. The Lucid company and engineers have developed an excellent hearing aid. It is wonderful to hear this clearly again. Now able to have conversations and hear my grandbabies is PRICELESS!