Beltone Hearing Aids Reviews

Salesperson was very polite informative at first but tried to sell most expensive Beltone hearing aids at $10,000. After 2 weeks, tried to get money back; they were resistant but finally agreed. Allowed me to try cheaper Beltone ($5000) on loan, which I appreciated. When I found comparable hearing aids for under 2000, tried to return them… Finally did but not a good experience. Pressure sales tactics not appreciated…

This hearing center at 14441 Memorial Dr. Houston, TX is listed as a National Hearing network provider by Aetna Medicare Advantage program. I went there to shop for a pair of hearing aids. Mr. Paden ** did my hearing test, and has done a good job, but when it comes to the price, he started with MSRP $11,744, then group discount..., final price $5,574, without mentioning Aetna $2000 allowance. With that price, I can buy a decent hearing aids without using Aetna allowance. Also, there is no free trial period from this store. I was told that I had to pay the full price, If I was not satisfied and wanted to return within 30 days, there was a restocking fee of $400. $400 for 30 days trial, do I have choices? NO thank.

I made an appointment months ago for your store in Clarksville, In. for 06/12/2024. I received a text asking if I was going to make the appointment. I replied yes to the text and then I received a reply saying thanks and that you would see me at the appointment. I drove to the office to find it closed. The sign on the door says the office is open on Wed, Thurs, and Friday. This is not the case.

Purchased hearing aid in Greenville NC office which is associated with neighboring Kinston NC Belltone office. Purchased hearingc about year and a half ago. Hearing aid needs service but both offices are closed and the parent company in Chicago does not know anything about these NC offices. Does not seem possible that the central office which supplied the hearing aids knows nothing of satellite operations using Beltone name.

Alana **. My experience with Beltone Hearing Aids and Alana ** began in February of 2019 when I was diagnosed with a mild hearing loss and was fitted with the Amaze hearing aids. I also quickly learned that the actual hearing aids are only one part of a multi-faceted number of parts necessary to attain improved hearing. A good hearing aid specialist is extremely important. I have yet to have a problem that Alana was unable to fix for me. I have always been able to schedule an appointment in a timely fashion and have never waited more than a few minutes in the waiting room. I also have never felt rushed.

I had to change my time and they saw me the very same day. Worked with me so I could hear better. Cleaned my hearing aids and all worked well. The technician took his time to solve the problem. Great place.

We purchased Beltone Hearing Aids from an in-network office yet they billed my insurance company from an out-of-network location which causes my insurance company to pay out of network reimbursements instead of in network reimbursements… $2000 difference.

Joe ** and Diane are always professional and caring; answering my questions and servicing my hearing aids. I have been satisfied with using this office since I first needed hearing aids, four years ago.

I had a hearing test July 2nd, I had a feeling right away it wasn't your normal hearing test. The person giving it, left the door open to the booth. We discussed hearing aids and I was told I should get them 2-3 weeks. After waiting a month, I called to find out from the receptionist. He told them "I would think about it". I sent him an email asking about my new information. He apologized and said I should receive them 2- 3 weeks. Oct 1st I emailed him. He said My insurance company would not reply. I asked him "If this is the kind of service I am getting when there is a purchase involved, what kind of service would I get for follow ups?" I called my insurance and they said he never sent anything like they did in 2021. I am also going with a different company altogether. I have kept their emails. Just as a reminder in case I ever have a weak moment- NOT to go there.

Both Cindy and David are top-notch at their respective jobs. Always professional and willing to do whatever is necessary to get the job done. Highly recommend the Logansport, In. Beltone office staff. They always do a great job.