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About Fitbit
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Fitbit is an activewear company with a line of popular fitness-focused tracking devices. Its models come in several different styles at various price points. These devices are easy to use and ideal for those who want to track their daily steps, calories burned or sleep habits.
Pros & Cons
- Easy to use
- Well-known brand
- Many model and style options
- Sleep tracking
- Can be expensive
- No blood pressure tracking
- No Apple texting
What is Fitbit?
Fitbit is a technology company that specializes in activewear and devices that promote a healthy lifestyle. Fitbit is most known for its line of smartwatches, which come in many models and styles and are designed to help users stay on top of their fitness goals.
What does a Fitbit do?
Fitbit smartwatches track a wide variety of fitness factors, like heart rate, sleep, steps and calories burned. They can also help track meals and weight loss. The smartwatch itself tracks data with your connected device (usually a phone), and you’ll need the Fitbit app for the full tracking experience. When connected, a Fitbit acts not only as a goal tracker but also as a source of motivation to complete more steps, workouts and general wellness activities.
Fitbit types
Fitbit offers several different devices. Its smartwatches connect to your phone in order to track workouts and lifestyle choices, send text messages, answer calls and check the weather. Fitbit also has standard fitness trackers that offer many of the same services without the smartphone technology; these are best for users most focused on wellness benefits. Fitbit also sells accessories, including watchbands and scales.
Fitbit prices
At the time of publishing, Fitbit prices start at $99.95 for the Fitbit Inspire 2, a basic tracker. Its other two trackers cost around $150 each. Fitbit smartwatches are more expensive, starting at $179.95 for the Fitbit Versa 2. The newer Fitbit Versa 3 lands at $229.95. Its most expensive model, the Fitbit Sense, costs $329.95 and includes a wide variety of high-tech features, such as skin temperature monitoring, women’s health options and more.
Fitbit FAQ
What phones are compatible with Fitbits?
The Fitbit app is compatible with most popular phones and tablets, including iPhones running iOS 12.2 or higher, Google Pixel, Samsung Galaxy phones running Android OS 7.0 or higher and many Huawei devices.
What’s the cheapest Fitbit?
The kid’s Fitbit Ace 2 is the cheapest Fitbit device. The cheapest adult model is the Fitbit Inspire 2, which is $99.95.
Does Fitbit measure blood pressure?
No, current Fitbit devices cannot track blood pressure.
Should you wear a Fitbit to bed?
Fitbit recommends it. Sleeping in your Fitbit allows you to track your sleep habits.
Can you text on a Fitbit?
Yes, if you have an Android phone. Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Sense, and Fitbit Versa models allow texting when paired with Android phones.
Is Fitbit worth it?
Fitbit is one of the leading manufacturers of fitness trackers. With a variety of high-tech, personalized tracking options, Fitbit is ideal for those who want a better picture of their personal wellness. While more advanced features, e.g., skin temperature sensing, might not be worth the cost for everyone, most can find a Fitbit device within their budget. For Apple users, Fitbit might not be ideal beyond its fitness tracking, as they can’t use its smartwatches to their full potential.
Fitbit Reviews
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed Nov. 27, 2024
Purchased a Versa 4 Fitbit when my Versa 2 died. I had been very happy with the Versa 2. I have been a loyal Fitbit user for many years. The Versa 4 is a piece of junk. It does not measure distance accurately, the touchscreen is spotty and it does not receive calls. I have spoken to support many times. Fitbit support told me the distance inaccuracy is a "known issue". This is equivalent to buying a phone and Apple telling you it can't make calls right now! They send me many support articles and had me restart the device, update my phone, update my app and finally factory reset my Versa all to no avail. I've had this device 3 months! They refuse to refund me. DON'T BUY FITBIT PRODUCTS, ESPECIALLY THE VERSA 4!
Reviewed Nov. 10, 2024
Recently (as of October 2024) stopped vibrating notifications. Uninstalled app, reinstalled app, disconnected Inspire 3 and reconnected. Nothing. No change. This is pathetic and searching for an alternative. So long Fitbit. You no longer work.
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Reviewed Oct. 30, 2024
When it works, it's a nice watch, the problem is I am 6 months in, and on my third watch. Half the time it will not sink, and you lose data, and the customer service is hit, and miss. All and all I would not recommend this watch to anyone, look elsewhere. Got #1 on 12-23 now 07-24. Update this is now 10-29-24, and I am told that if I am lucky I will be getting watch number 5 by 11-05-24. Yes, that's right Number 5, and Fitbit support is absolutely terrible. I guess Fitbit was purchased by Google, and their customer services is now a nightmare to deal with. DO NOT GO NEAR A FITBIT.
Reviewed Oct. 23, 2024
Technical support is completely online help only. The product is good, the app is good. The support is all but non-existent. I have had 4 Fitbits with great success, but needed to sign in for the first time in about 8 years- lost password and my old email account was through my past work, so I have no way to reset my password, since they send you an email to facilitate that, & my old email account is dead. Can find no way to text, email chat or phone an actual person to change my email address for me. Don’t want to abandon 8 years of data. Seems to be no way to reach a person to help me. I can understand companies wanting to reduce live calls when most issues can be solved with a little research. But my issue can only be solved with company help, and that lifeline is either unavailable, or so well hidden that a person with an engineering degree and an MBA can’t figure it out. Quite disappointing Fitbit/Google.
Money is important, but customer support cannot be designated as too costly. All a competitor needs to do is offer a phone number for help & your company is left in the dust. I will be looking for that company for my next watch purchase. You should be wary of that option, if not simply ashamed of your lack of caring for what was a loyal customer. I will be buying another brand in the future. Such a pity how corporate America is abandoning customer care. And employee care for that matter.
Reviewed Aug. 26, 2024
Purchased a Charge 5 in December 2023 through Amazon Marketplace. In August 2024, the watch stopped working. Contacted Fit Bit as this is a known issue with lots of people asking questions. FB said that would not warrant the product unless it was sold through an authorized dealer and that it would be necessary to track down the Amazon retailer to resolve the issue. Amazon tried to help but, in the end, it was never resolved. FB plays games with their warranty to get out of standing behind the product.
Reviewed July 24, 2024
Product claims water resistance, but mine failed due to water damage. Fitbit refused to replace this despite escalation and simply offered a paltry discount on buying another. Terrible quality, poor company, buy something else.
Reviewed Feb. 8, 2024
I purchased a Fitbit Charge 5 brand new in March, 2023. It is now February 2024 and my Fitbit Charge 5 is totally DEAD. I contacted customer service and was informed that my Fitbit "doesn’t meet the replacement requirements of our warranty policy since, even though the device was purchased through Amazon, the retailer where the device was purchased is not registered under our list of authorized retailers." Yet, Fitbit was more than willing to accept my $10 a month payment for Fitbit Premium even though the device I associated my premium service with was supposedly not from an "authorized" dealer! SHAME ON them for being so slimy as to produce a product that cost over $100 but didn't even make it one year from the purchase date. The company is garbage and the fact that they won't stand by their products is disgraceful. I will NEVER purchase a Fitbit product again.
Reviewed Feb. 7, 2024
Fitbit is without a doubt one of the WORST watches to buy for several reasons:
2. Customer service is completely unacceptable. Basically High Schoolers reading a script. They ask you to try 3 or 4 things, if those don't work, they send you a replacement watch. The replacement watch (in my case THREE additional replacement watches) didn't work either.
3. At this point, I think Attorney Generals should shut this company down, as it appears to be a scam to bilk customers out of $200 by supplying them with subpar quality and subpar resolutions to concerns.4. The "functions" appear to be so great, the problem is, if the watch works at all, it doesn't work for long, so what difference do the functions make if you cannot use them!!!!
Reviewed Jan. 8, 2024
Bought my daughter a Fitbit for Christmas. It worked 1 night then stopped recording sleep then day later stop connecting to her phone. Called customer service and there so called working on it. It's January 7th. No help yet. I spent my money to buy a 170 dollars watch. The proper thing would be to replace it for her... I bought straight from the company thinking that would be the best way. Lol .
Reviewed Dec. 30, 2023
I've ordered 2 of these, both are broken and will not hold a charge. I've went online, YouTube, Google, and talked to 3 customer service representatives, HORRIBLE product, returning the 2nd tomorrow. Nobody can explain why this is happening, all of the plastic has been removed that they were shipped in. DON'T BUY! If you do make sure you get the warranty - you'll need it!
Fitbit Company Information
- Company Name:
- Fitbit
- Website:
- www.fitbit.com
