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About Echelon

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Echelon manufactures exercise equipment that tracks your fitness progress and displays workout classes for all fitness levels. Its products include exercise bikes, smart mirrors, rowing machines and treadmills, all of which have a screen to display fitness instruction and tracking. The Echelon United membership requires a monthly or annual fee, but it provides access to thousands of fitness classes.


  • Multiple price points
  • High-tech designs
  • Easy to assemble


  • Membership costs
  • Financing requires membership

Bottom Line

Echelon’s high-tech fitness equipment offers gym-level workouts at home. While the monthly subscription costs extra, it’s necessary to access the company’s exercise classes and most equipment features.

What is Echelon?

Echelon is an exercise equipment manufacturer. Its products offer immersive, studio-quality workouts. Echelon sells state-of-the-art smart bikes, rowers, treadmills and smart mirrors that can provide access to its thousands of live and on-demand classes. However, you need an Echelon United membership to view these classes and utilize many of the equipment’s features.

How does Echelon work?

Echelon’s bikes, rowing machines, treadmills and smart mirrors each have a built-in screen on which you can watch fitness classes or monitor your progress. You can also turn these adjustable screens around to face away from the machine for a yoga class or full-body workout.

Echelon tracks your progress in a user profile and connects with wellness apps like Fitbit or Apple Health. This biometric feedback lets you conveniently set, track and accomplish your fitness goals.

When you buy exercise equipment from Echelon, the company ships your purchase to your home. For an additional monthly fee, you get an Echelon United membership, which gives you access to live and recorded classes, fitness tracking and community competitions.

You can also purchase an equipment-free membership, which offers yoga, strength training and high-intensity interval training (HIIT) workouts that don’t require your other Echelon products.

Echelon bike prices

Suggested retail prices for Echelon bikes range from $1,099.99 to $1,999.99 without any membership. However, these prices seem to be targeted towards existing members buying additional equipment.

Most new customers opt for a monthly membership, which lowers the bike’s cost by about $200 but adds $39.99 per month.

Echelon’s other products are priced in a similar fashion, where the option to add a membership discounts the equipment but costs extra monthly. Its Reflect smart mirrors and its rowers start at $1,039.98, but its treadmills start at $1,338.98.

You can also choose to buy a one- or two-year membership upfront, which saves you money versus paying monthly. Broken down over time, a two-year subscription comes out to just $29.99 per month. That’s about a 25% savings.

Echelon provides financing options with $0 down and monthly payments for up to 48 months for qualified customers. The company provides financing only to customers who purchase a membership, though.

Echelon FAQ

Does Echelon charge for shipping?
It depends:
  • If you choose to pay for your subscription monthly, you’ll have to pay for shipping (typically $199).
  • If you choose the one- or two-year membership, shipping is included in the purchase price.
Does Echelon require installation?
No, most people can install Echelon bikes in as little as 15 minutes.
Do you have to pay for a monthly subscription with Echelon?
No, but it’s recommended. Having a monthly subscription is how you receive access to the company’s live and on-demand workouts, which is one of Echelon’s biggest selling points.
Does Echelon have an app?
Yes, the Echelon Fit App offers live and on-demand studio classes plus personal fitness tracking.

Are Echelon bikes good?

Echelon offers a variety of bikes with smart tracking features and solid equipment. With live and on-demand classes available, it’s relatively convenient for you to find a workout that fits your style. Plus, the company backs all its equipment with a one-year warranty and a 30-day return policy. Membership can be a little expensive, so the Echelon bike is a better option for those who work out a lot and want to save time and money by avoiding multiple gym memberships.

Echelon Reviews

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Rated with 1 star
Verified Reviewer
Original review: June 27, 2021

I received a defective bike and was told by customer service that I could return it for a full refund. This process has taken 6 months, multiple calls and e-mails, the company received the defective bike back and 2 months later I have STILL not received the refund. Every time I call I get a different excuse as to why the refund hasn't been processed. I finally checked in with the Better Business Bureau and saw 275 similar complaints! Do not use this company.

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