Find the Best Air Ambulance Companies
Compare Reviews for Top Air Ambulance Companies
|Angel MedFlight||Read 6 Reviews|
Angel MedFlight is an air ambulance company that was formed in 2007. The company serves patients worldwide, and it helps customers handle the entire air ambulance process -- from medical care to dealing with insurance claims.
|Acadian Air Medical Transports||Read 5 Reviews|
Acadian Air Medical Transports is an air ambulance company that serves the Louisiana and Gulf of Mexico area. Headquartered in Lafayette, LA, the company has been providing air ambulance services since 1981.
|Advanced Air Ambulance||Read Author Review|
Advanced Air Ambulance is an air ambulance company that was founded in Miami, FL, in 1990. The company is known for serving private patients and for offering air ambulance services during times of crisis.
|AeroCare||Read Author Review|
AeroCare is an air ambulance company based in Sugar Grove, IL. The company has been in operation for nearly 20 years, and it provides both international air ambulance services and medical escort services.
|Air Ambulance Worldwide||Read Author Review|
Headquartered in Palm Harbor, FL, Air Ambulance Worldwide provides global air ambulance services. The company uses fixed wing airplanes to transport patients to facilities like nursing homes and hospitals.
|AirCARE1 International||Read Author Review|
AirCARE1 is an air ambulance service that is focused on a holistic treatment experience, including stress-reducing treatments to make patients' flights more comfortable. The company is headquartered in Albuquerque, NM.
|Jet Rescue Air Ambulance||Read Author Review|
Jet Rescue Air is an air ambulance company that serves the entire United States. It is the most popular air ambulance service used in Central America and South America.
|Travel Care International||Read Author Review|
Founded in 1980, Travel Care Air offers air ambulance services around the clock. The company offers three sizes of medical aircraft to serve patients in need across the world.
What features to consider when choosing an air ambulance company?
Air ambulance companies must interact with customers in high-stress or emotional situations, and they have developed systems by which they conduct their customer service practices, including incoming calls from passengers.
- Call center: Air ambulance companies that utilize a call center have passengers call a large call center to arrange their medical flight, and a representative at the call center handles communication directly with medical representatives.
- Case managers: Some air ambulance companies have customers speak directly to a case manager, who can help arrange the air ambulance flight.
- Medical professionals: Nurses and other medical professionals handle the calls directly at some companies, so they can give customers medical advice and instruction from the first call.
Companies that fly air ambulances have different staff members onboard, including medical staff and flight staff.
- Contracted staff: Companies with contracted staff hire outside pilots and medical staff for their air ambulances.
- Company medical staff: Some air ambulance companies have their own medical and flight staff who fly air ambulances and are present on every flight.
- Mixed contracted and company staff: Some companies use a mix of company staff and contracted staff, like company medical practitioners paired with a contracted pilot.
The type of aircraft used by air ambulance companies ranges from company to company, and it can affect a passenger's experience.
- Non-pressurized aircraft: Some air ambulance companies use non-pressurized aircraft to transport medical patients from one place to another.
- Large pressurized aircraft: Large pressurized aircraft, like jets, are bigger and have more solid construction, and they are often considered safer and better for long distances than non-pressurized aircraft.
- Small pressurized aircraft: Some air ambulance companies use smaller pressurized aircraft, like twin turboprops.
There are many kinds of certifications that air ambulance companies can get, and a customer can verify certain aspects of a company's service and quality by evaluating its accreditations and certifications.
- CAMTS accredited: CAMTS, or the Commission on Accreditation of Medical Transport Systems, certifies air ambulance companies that meet a certain standard of competency and safety.
- FAA certification: Most air ambulance companies have an FAA Part 135 Certificate, which certifies that the FAA has allowed them to fly an air ambulance.
- ARGUS rating: ARGUS rates and certifies chartered aircraft providers that demonstrate a certain level of safety and knowledge.
Air ambulance companies that transport patients fly planes of different sizes, and they have different rules about how many passengers can fly on a plane.
- One medical professional: Some air ambulance companies only fly planes that have the capacity to take one patient and one health care provider on a flight.
- Multiple medical professionals: Many air ambulance companies have the capacity to take multiple healthcare professionals on a flight to provide care for the patient en route.
- Medical professionals and a passenger: Air ambulance companies with large planes can often take a medical team, a patient, and a loved one of the patient to fly as well.
Air ambulances require healthcare professionals to fly and tend to patients, and the training of these professionals and the pilots that fly the planes can affect a patient's flight experience.
- Specialized air emergency training: Some air ambulance companies use medical professionals with special emergency training for air ambulances, like advanced life support and neonatal care.
- Standard training: There are companies that simply use staff with standard training--like nursing degrees--to care for patients during a flight.
- EMT training: Air ambulance companies often utilize professionals with EMT training, who have been a paramedic or had experience transporting people in an on-ground ambulance.
What are different types of air ambulance companies?
Military air ambulance companies
The military commonly uses air ambulances to airlift injured soldiers out of dangerous territory. There are air ambulances that cater solely to military situations.
Non-profit air ambulance companies
Non-profit air ambulance companies operate ambulances to serve as a charity and service for those patients who are in need, rather than a company that operates ambulances to make a profit.
For-profit air ambulance companies
Some companies that offer air ambulance services operate as standard, for-profit businesses offering individuals the ability to charter a medical emergency flight.
Trauma transport companies
Trauma transport companies only exist to serve patients with traumatic injuries. They are often equipped with special medical equipment for life-threatening situations.
Medical escort companies
There are air ambulance companies that do not operate their own aircraft. Instead, the company sends medical professionals and equipment on a standard commercial flight with a patient in need.
Who are air ambulance companies for?
Patients who need to reach medical care that is far away
Patients who need to reach a medical facility that is many miles away can use an air ambulance to reach that destination more quickly.
Elderly patients who are not strong enough or well enough to travel by car or traditional airplanes can utilize air ambulance services.
Patients who need medical help in remote or hard-to-access terrain
People who become injured or ill somewhere that is hard-to-reach or inaccessible by road often rely on air ambulances to remove them from the situation and get them to medical help.
People who are ill or injured abroad
People who need medical care and are outside of their country are often transported by air ambulance back to their country for medical care or rehabilitation.
Thank you, you have successfully subscribed to our newsletter!
Information in this guide is general in nature and is intended for informational purposes only; it is not legal, health, investment or tax advice. ConsumerAffairs.com makes no representation as to the accuracy of the information provided and assumes no liability for any damages or loss arising from its use.
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.