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Trident Society

Trident Society

 4.8/5 (84 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

About Trident Society

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

For more than four decades, Trident Society provides cremation and funeral planning services to over 100,000 families each year. Trident offers affordable afterlife care whether you are in the stages of planning or in immediate need. Trident representatives are available 24-7 for guidance, pricing and more.

Overall Satisfaction Rating

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Trident Society Reviews

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Page 1 Reviews 0 - 10
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 31, 2020

We were treated professionally by a personable agent. Patience was shown; enthusiasm for your services was shared and all our questions were answered. One thing you might add to the sales experience is to provide your new client with a sample of a successor trustee notification letter.

Trident Society response

David, we welcome you and are happy to have you as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you with your pre-planning. Thank you very much for your feedback and we appreciate your time. We apologize for any inconvenience that you may have encountered, but If you ever have any questions or concerns, please don't hesitate to reach out or contact the Trident Society at Santa Cruz, CA office.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 28, 2020

We thought that talking about cremation would be grim, but we were delighted with the information that Renee provided us and with the services that Trident provides. It's good to know now that our wishes will be followed, and It won't be a burden to our family. We can check this off our list and enjoy our retirement.

Trident Society response

Laurie, we welcome you and are happy to have you as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you with your pre-planning. On behalf of Renee and the Sacramento team, we would like to thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Trident Society at Sacramento, CA office.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 26, 2020

    When I spoke with Brenda on the phone, she was very nice. She explained the service to me and answered all my questions with clarity. She made sure that I understood all the terms of the contract and was very patient. I would recommend this service to any friends or family who desire cremation as their final wish.

    Trident Society response

    Cher, we welcome you and are happy to have you as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you with your pre-planning. On behalf of Brenda and the Sacramento team, we would like to thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Trident Society at Sacramento, CA office.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 24, 2020

    It has taken me years to arrive at this decision. I think cremation only makes godly and logical sense. The person at Trident Society helped guide my wife and I to our decision was very knowledgeable and compassionate.

    Trident Society response

    Marion, we welcome you and your wife and we also are happy to have you both as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you both with your pre-plannings. Thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Trident Society at Sacramento, CA office.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 24, 2020

    The Trident agent was knowledgeable and answered every question we asked. The agent was easy to reach. He took as much time as needed to fully explain the program. He made the whole process easy to complete. The benefits of the program give us and our children peace of mind. All materials were delivered as described in a timely manner.

    Trident Society response

    Geri, we welcome you and are happy to have you as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you with your pre-planning. Thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Trident Society at Santa Cruz, CA office.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 24, 2020

    Losing my mother was difficult for sure however Ed from the Walnut Creek branch of the Trident Society made that difficult time easier on myself and family. Ed’s caring, compassion, & overall soothing manner was just what we needed, he is truly an asset to your company. I would recommend him & this branch to all. Thank you again, Ed.

    Trident Society response

    Kristine, please accept our condolences on the passing of your mother. We really appreciate hearing your feedback and your experience online with Ed. We are pleased to hear that you and your family are satisfied with his amazing compassion and soothing care for the families that he takes into his arms. Thank you for letting us know that we were able to make these difficult moments easier for you and your family. Please know that we are always here to help. Take care.

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 24, 2020

    The rep came to my house. She handled everything. She explained everything. She was very nice. She made me feel at ease. I had been putting this off for a long time. I was glad to get it over. When she left I had all the information that I need to pass on to my children.

    Trident Society response

    Dale, we welcome you and are happy to have you as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you with your pre-planning. Thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Trident Society at San Diego, CA office.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 24, 2020

    It was fine. Stephen ** was very helpful. In short order we were able to make pre-need arrangements for Curtiss ** for whom I have Power of Attorney. Curt knows what's been set up and is agreeable to it. That's all I have to say for now!

    Trident Society response

    Abigail, please accept our condolences on the passing of your loved one. We really appreciate your feedback and on behalf of Stephen, we thank you for sharing your experience online. We are honored to hear that you were satisfied with our services and that we were able to help you during this difficult time.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 24, 2020

    The death of a loved one took only 2 days of a lot of chaos and unfamiliar experience. My wife and I had chosen to cremate some months before but had not signed an agreement. So I spoke with Diane who took the ball and ran with it. She took care of everything needed to be done. Explained what I needed to do and the sequence of events. Well Done from all those that served my wife well.

    Trident Society response

    Brian, please accept our condolences on the passing of your wife. We really appreciate your feedback and on behalf of Diane and our Sacramento team of Trident Society, we thank you for sharing your experience online. We are honored to hear that you were satisfied with our services and that we were able to help you during these difficult times.

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 24, 2020

    I am very pleased with the service I received. It was very easy getting my contract together. Renee was very good and explained everything thoroughly. I am also pleased with my urn and the memory box and everything that's with it. So I say thank you.

    Trident Society response

    Gwendolyn, we welcome you and are happy to have you as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you with your pre-planning. On behalf of Renee and the Sacramento team, we would like to thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Trident Society at Sacramento, CA office.

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    Trident Society author review by David Chandler, Ph.D.

    This cremation services company has offices across California and will drive to you if you live far from one of their regional offices. They offer preplanning services as well as services for immediate needs, if a friend or family member has recently passed away.

    • Preplan from home: Trident Society’s website has everything you need to make arrangements if you prefer to preplan from the comfort of your home. You can sign up for an online account, which you can access at any time.

    • Lunch and learn seminars: Learn more about cremations and preplanning by attending a free lunch and learn. You’ll get to enjoy a complimentary lunch as you learn about the process and get all of your questions answered. See upcoming dates on their website.

    • Veteran’s cremation benefits: Veterans may be eligible for bereavement benefits through the VA. Trident Society can work with veterans and their families to make sure they are getting everything they are eligible for.

    • Free planning guide: Sign up for a free cremation planning guide to help you through the process.

    by David Chandler, Ph.D. ConsumerAffairs Research Team

    David Chandler, Ph.D., writes for the ConsumerAffairs Research team to help consumers make smart purchasing decisions. David is passionate about creating content that is useful and informative, and he devotes several hours to researching companies, industries and articles for each piece of content he writes to help consumers find what they need.

    Trident Society Company Information

    Company Name:
    Trident Society
    Website:
    www.tridentsociety.com