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National Cremation

National Cremation

 4.8/5 (259 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

About National Cremation

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

National Cremation has been offering premium cremation & burial services since 1973. Whether you are looking to plan ahead or are in need of immediate assistance, our experienced & caring professionals are ready to assist you during your time of grieving. Contact us today or visit our website to learn more about our cremation & burial services.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

National Cremation Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 1, 2020

I am Gaspare's spouse Kathryn. Please let them at National Cremation that I truly appreciated their help at tough time. Simone ** is very professional and kind. Marie is very helpful and also kind. They even helped me to know what to tell my family when it's my time to be cared for. I wholeheartedly recommend this office of Nat. Cremation. Sincerely, Kathryn

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 3, 2020

John ** of National Cremation and Burial Society was very patient with me during the processing of my wife's body. After my initial confusion, John straightened everything out. He took his time and explained how the cremation process worked, what to expect, and when to expect it. I was very impressed by his calmness and his concern for my well-being, and the disposition of my wife's ashes. Thank you to National Cremation and Burial Society and Mr. John **.

2 people found this review helpful

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 29, 2020

    My Prime contact at the Marietta location of National Cremation was Canin **. He was highly professional and thorough. He went the extra mile with some logistics I requested and followed through thoroughly. I have already recommended your company to several people. Thanks again to National cremation and Mr ** for making a very difficult situation absolutely as positive is it could be!

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 27, 2020

    Overall our experience with NCS and Marianne was fine. The cremation and arrangements with the VA National cemetery were handled quickly. There was a slight problem when my sister abdicated her designated role to me, and it seemed Marianne became annoyed. I had an appointment to pick up my mother's remains, but when I arrived Marianne seemed surprised and was visibly annoyed I was there. Despite my proof of legal Trustee responsibility, she refused to give me the receipt for the cremation my sister had paid. She wasn't friendly at all, nor was the receptionist. I was disappointed, as our experience with NCS in Sarasota, Florida when my Dad passed was quite the opposite and more than what we'd expect during a difficult time.

    11 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 26, 2020

    In a trying time, National Cremation made my experience so much easier. They took care of everything. I would highly recommend them. There are times when we need someone else to help and guide us. They were there.

    2 people found this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: May 25, 2020

    Called 248-731-4575 on April 18th to notify them that the last two digits of social security number were missing. It was due to my error and wanted to correct mistake. I have never received a call from them. Called Rob on the 29th and finally got contract with full number weeks later. From the first I was pointing out the contract number and the number on the wallet card were different. On MAY 20TH I called Rob and he informed me that they were supposed to be different.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 24, 2020

    Prompt service, especially from the Katy, Texas office rep whom I spoke to and who helped me and my wife get our service contracts put together. Her name is Brenda **. Also, Mary in the Katy office was very helpful in seeing that my account was in proper order at the national office. All-in-all, I was very pleased with my experience.

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 24, 2020

    The service I received was and continues to be simply exemplary. From my initial inquiry several years ago to the moment when service was needed, I received answers to all of my questions, immediate follow-up with documentation, and courteous, caring, and continuous communication. Patrick ** is the BEST!

    Be the first one to find this review helpful
    Rated with 2 stars
    Verified Reviewer Verified Buyer
    Original review: May 23, 2020

    When I first called Terry answered and she was very friendly and I decided that I would go with this company. She sent me info that I went over and then I called her back two days later. She was not there so I left a message and then she called back in about 20 mins. She had no idea who I was when she called back even though she had sent me an email and spoke with me extensively. She called my mom, my father. I decided not to go with them since I obviously was just a number.

    Well the hospital ended up calling them when I told them not to and they came to pick up my mother's body. I called Terry and she said, yet again, that they had picked up my father's body. I told her that they were not to have called them and that I was going with another company. She then charged me $329.00 for a release so the other company could pick the body up.

    After all was send and done Terry called and left a message and she called me Sharie instead of Sheila and again, called my mother, my father. She wanted me to go in and sign a document closing out the account. I did leave her an informative email on the spelling of my mother's name. Frances is (feminine) and Francis is (male). Over all she called my mother my father three times. So glad I went with the Baldwin Brothers. Never got my name wrong and never called my mom my father!!!

    7 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 23, 2020

    From my first call, the people at NC have been excellent in all respects: understanding, helpful, courteous, knowledgeable, and professional. At risk leaving out any name, I mention only MJ; response to any question was supportive, accurate and timely. Frankly, I’ve never dealt with a finer group of people.

    Be the first one to find this review helpful
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    National Cremation author review by David Chandler, Ph.D.

    The National Cremation Society has helped over 160,000 families honor their loved ones. It was founded in 1973. National Cremation can help you with both pre-planning and immediate cremation needs.

    • Prepaying service: National Cremation can help you prepay for cremation. Available experts can walk you through every step of the process.

    • Veteran’s cremation service: National Cremation takes care of cremation services for veterans. They make sure families receive the benefits they deserve.

    • Burial service: Some National Cremation sites offer burial services as well. Check the company website for a full list of locations that offer burial services.

    • Free quote: Contact National Cremation online or over the phone to receive a free quote for their services.

    • Online catalog: View National Cremation’s selection of urns, statues, pendants and more online.

    by David Chandler, Ph.D. ConsumerAffairs Research Team

    David Chandler, Ph.D., writes for the ConsumerAffairs Research team to help consumers make smart purchasing decisions. David is passionate about creating content that is useful and informative, and he devotes several hours to researching companies, industries and articles for each piece of content he writes to help consumers find what they need.

    National Cremation Company Information

    Company Name:
    National Cremation
    Country:
    United States
    Website:
    www.nationalcremation.com