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Cremation Society of Virginia

Cremation Society of Virginia

 4.8/5 (66 ratings)
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  • 1 stars

About Cremation Society of Virginia

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For more than 40 years, Cremation Society of Virginia has continued to serve Virginians both online and in person via three separate locations, Chantilly, Charlottesville and Richmond. Whether you or your loved ones have planned your final wishes in advance or are in immediate need of help, Cremation Society of Virginia is available 24/7 to assist you with simple, dignified cremation services.

Overall Satisfaction Rating

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  • 3 stars
  • 2 stars
  • 1 stars

Cremation Society of Virginia Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 7, 2020

Lori you have been a great help during this time and recognizing me as my mom's legal heir. You have been a great help in my time of need. I receive a letter from mom staying all wills are now are to be destroyed. I got it yesterday.

Cremation Society of Virginia response

Vickie, please accept our condolences on the passing of your mother. We really appreciate your feedback and on behalf of Lori and our Richmond team, we thank you for sharing your experience online.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: June 1, 2020

The staff made this horrific time a lot less painful taking care of our needs and our dear friend. They were easy to work with and easy to make the arrangements we needed. I highly recommend them to anyone who needs their service.

Cremation Society of Virginia response

Hi S. Dale, thank you so much for sharing your experience with Cremation Society of Virginia. We are very sorry for the loss of your loved one. We appreciate your feedback and we are honored to hear that we were able to make this horrific time a lot less painful taking care of your needs and your dear friend through this difficult time. We apologize for any inconvenience that you may have encountered, but if you have, any additional questions or concerns feel free to reach out to us.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 29, 2020

    I received excellent information and my decision to use them was very easy. The fee is reasonable and the people I talked to were very helpful. I was extremely pleased with the ease and cost of cremation at their facility.

    Cremation Society of Virginia response

    Anne, we welcome you and are happy to have you as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you with your pre-planning. Thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Cremation Society of Virginia at Chantilly, VA office.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 25, 2020

    Great service for preneed set up for my father. I can not provide comment on actual request, logistics or cremation as that need has not happened yet. The travel package is a great addition for allowing pickup outside the immediate perimeter.

    Cremation Society of Virginia response

    Alecia, we welcome your father and are happy to have him as one of our customers. We are also happy to hear that you were satisfied with the purchased services and honored that we were able to help your father with his pre-planning. Thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Cremation Society of Virginia at Richmond, VA office.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 25, 2020

    Mr. Ron ** and everyone are all very professional yet personable and very, very caring. They understand everything the family is going through and how difficult it is. Mr. ** was extremely patient and explained everything with clarity and kindness. It didn't matter how many times I called, or how many questions I had, they were always met with understanding and a willingness to help in any way he could. I'm so glad we used Cremation Society of Va. I would definitely recommend it to family and friends. I don't have one single complaint!

    Cremation Society of Virginia response

    Sherry, please accept our condolences on the passing of your loved one. We really appreciate your feedback and on behalf of Mr. Ron and our Richmond team of Cremation Society of Virginia, we thank you for sharing your experience online. We are honored to hear that you were satisfied with our professional, kind, and personable services and that we were able to help you during this difficult time.

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    Rated with 5 stars
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    Verified Reviewer Verified Buyer
    Original review: May 24, 2020

    The Cremation Society of Virginia offers a very reasonably priced direct cremation package and there are options to make monthly payments. I am very impressed with the plan, cremation package (includes urn, tea candle, tea candle holder, memory chest, and thank you cards), and the staff.

    Cremation Society of Virginia response

    Deborah, we welcome you and are happy to have you as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you with your pre-planning. Thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Cremation Society of Virginia at Chantilly, VA office.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 24, 2020

    I did it all via the internet, everything is easy to understand. Everything came in a timely manner. On my recommendation my Mother and Father also purchased with the Cremation Society of Virginia. My Mother did hers via phone and computer and found the person to be both friendly and helpful.

    Cremation Society of Virginia response

    Brandy, we welcome you and your parents and we are also happy to have you as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you and your parents with your pre-plannings. Thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Cremation Society of Virginia at Richmond, VA office.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 23, 2020

    I wanted to make arrangements for myself so that my family wouldn't be burdened when my time came. Having had the experience with my late husband and all the chaos that went on between everyone I wanted this to be simple and final.

    Cremation Society of Virginia response

    Maria, we welcome you and are happy to have you as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you with your pre-planning. Thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Cremation Society of Virginia at Chantilly, VA office.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 29, 2020

    I would like to extend my gratitude to Bobby ** and Tamara for the great service they provided me. They were great and they made sure everything was perfect with no worry or hassle! I would refer CSV of Charlottesville to anyone! Thanks again guys, I really appreciate you!

    Cremation Society of Virginia response

    Nicole, please accept our condolences on the passing of your loved one. We really appreciate your feedback and on behalf of Bobbi & Tamara, we thank you for sharing your experience online. We are honored to hear that you were satisfied with our services and that we were able to help you during this difficult time.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 20, 2020

    Pre-Paid Plans. We began the process with CSV when invited to a lovely lunch to gather information. Kristen ** was the funeral director hosting our lunch and she was professional and personable. She answered all questions completely and I knew, leaving that meeting, that my husband and I would be purchasing plans. Then, as happens in life, the information went into a big "to-do" pile. We were reminded of the CSV plans by mail and we immediately contacted Kristen and she prepared the paperwork quickly. Since we were under 'stay at home' rules, Kristen did it all via email and was available to answer all of my questions. We completed our transaction and now we are very happy to have our plans in place!

    Cremation Society of Virginia response

    Charlene, we welcome you and are happy to have you as one of our customers. We are also happy to hear that you were satisfied with your purchased services and honored that we were able to help you with your pre-planning. On behalf of Kristen and the Richmond team, we would like to thank you very much for your feedback and we appreciate your time. If you ever have any questions or concerns, please don't hesitate to reach out or contact the Cremation Society of Virginia at Richmond, VA office.

    2 people found this review helpful
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    Cremation Society of Virginia Company Information

    Company Name:
    Cremation Society of Virginia
    Website:
    www.virginiacremate.com