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Welch Foods
Welch Foods
Overall Satisfaction Rating
1.32/5
  • 5 stars
    0
  • 4 stars
    0
  • 3 stars
    1
  • 2 stars
    9
  • 1 stars
    24
Based on 34 reviews that contain star ratings
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Welch Foods

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Welch Foods
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41 Welch Foods Consumer Reviews and Complaints

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Page 2 Reviews 31 - 41
Rated with 2 stars
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Verified Reviewer
Original review: Oct. 2, 2012

I bought a box of Welch's Fruit Snacks. Manufactured in one of the pieces in one of the packs I opened was a bug.

18 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: Feb. 23, 2012

I'm the pastor of a small Presbyterian church and we just had our Ash Wednesday service. In our tradition, I'm served communion last. I may need to change that in the future for quality control purposes! The six pack has a "best by June 1, 12" date on it and the code is LT11F02 03 07. The juice tastes very plastic like and nasty. I'll look to purchasing a brand packaged differently in the future.

18 people found this review helpful
Rated with 2 stars
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Verified Reviewer
Original review: Feb. 17, 2012

I would like to know about as to why the flip top bottle cannot have a bright color cap.The dark blue is hard to see for seniors. I had just as soon to have a jar jelly than hunt for 10 minutes for the flip markings to open it. I have never had any problems with this product. This is a good jelly. How about a bright cap for us old timers. I would be your poster boy.

12 people found this review helpful
Rated with 1 star
Original review: Oct. 14, 2011

I drank 1/4 bottle of Welch's 100% grape juice (24oz) and noticed mold in bottle neck. Lid inside was also covered in mold. I poured most down the drain and there is a large mushroom-shaped glob in bottom of bottle. I called Memorial Hospital in Chester, Il. They referred me to Il. poison hotline (1-800-222-1222). They said I may feel ill but not to induce vomiting. My initial concern was for botulism, but they did not think this would be a problem. On 9/14/11, I received a total knee replacement and I hope like hell this does not create problems with that. I intend to contact my physician as soon as possible on 10/14/11.

I am the Dietary Manager at Chester Mental Hospital in Chester, Il., a large maximum security mental hospital. I purchase large quantities of food on a daily basis and recognize that shelf life on various items differ. I also understand that "best used by" is not the same as "do not use" or "expired". We receive and use food items with "best used by" dates regularly. We never use expired items. This bottle has "best used by" of 7/8/11. I did not see the date before drinking, but we have not had this bottle very long. My wife prepares Communion for our church and purchases your juice regularly. I had no idea it was past use by date.

If your product turns to the mess I have in this bottle in this period of time, I recommend you change the "best used by" date to indicate "expired" or "do not use after" date. Not only is this a disgusting-looking glob, but potentially a very dangerous product. I am extremely unhappy with this event and I have been a grape juice customer for a long time. I have the bottle and glob refrigerated and will be more than happy to discuss this with a Welch's representative in the very near future. I await your response.

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18 people found this review helpful
Original review: Aug. 10, 2010

I recently purchased a six pack of 10-ounce bottles of Welch Grape Juice. I poured some in a glass and took a big drink. It had the worst chemical taste. I then smelled it and it smelled like pesticide. I hope I don't get sick, but it's too soon to know.

18 people found this review helpful
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Original review: June 25, 2010

Thank you for your prompt reply regarding my concerns about your product. I have talked to my brother, Robert, and am writing on his behalf. He is appalled that you would have the expectation of his providing information to you with just a generic apology tacked on to the end of an email. In an ideal situation, I believe that you could request this information and someone who had not had the unpleasant rat ** experience from drinking Welch’s grape juice could hopefully provide the information requested. My brother was extremely upset at the time and poured the Welch’s grape juice down the sink; the bar code and date code that you requested, and that would be found, on the bottle were thrown in the garbage in utter disgust. I can tell you that the product was bought in Powell River, BC.

I can't help but wonder if you have been contacted by other's concerned of the actuality of what has been found in your product. Although your concerns are noted and it would have been helpful to have this information to be able to, perhaps, recall the case lot batches of Welch’s grape juice, I am sure you can understand his distress from this experience. Robert feels quite offended that you would request this from him and feels that an apology of his inconvenience, in the usual standard format, made from consumer relations concerning less than quality assurance from your product is not quite sufficient.

By asking for this, ultimately, it actually is putting the onus on the consumer and not the company. This is not the consumer's responsibility to provide information, although it would be helpful; it is the company's responsibility to ensure a quality product that does not have contaminants, especially rat excrement, in its product. At this present time he and his family are boycotting your product, which is quite unfortunate, because he has always liked your product and enjoyed the refreshing drink of grape juice made by Welch. I presently am contemplating whether or not I will continue to buy your product and he is quite tempted to tell others of his nightmare experience so they can make the decision whether or not to continue buying grape juice made by Welch’s.

So consumer relations, although this may only be one incident, at the moment, that you have been made aware of and the ripple effect may be minor, I wonder how many people have concerns regarding your product and do not take the time or have the resources to notify you about their concerns? Had Robert wrote you about his experience, it would paint quite the picture with the use of some very colorful expletives regarding this less than fortunate incident. So, at this present time, Robert is patiently waiting and hoping for a better response from you regarding this matter. Please do not disappoint him. Utter disgust, leaving a less than savory flavor in the mouth!

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10 people found this review helpful
Original review: April 27, 2010

I have been buying Welch's grape jelly all my life. This is the first time the jar of jelly was bad. It has a foul taste and the consistency is like a sauce. I'd very much like a refund or a coupon for a replacement jar.

9 people found this review helpful
Original review: Jan. 9, 2010

I purchased a six pack of Welch’s grape juice at my local Rite Aid. I opened and sip one. It had a disgusting taste and funny smell. The expiration date is August 2010. I'm going to call the company when it opens. I feel a little queasy and would like my money back.

6 people found this review helpful
Original review: Nov. 3, 2009

I purchased a six pack of 12oz bottles of Welch'ss grape juice on October 31, 2009 from a Riteaid in my neighborhood. Upon opening one of the bottles, I took a sip and noticed that it had a funny taste. I smelled it and it had a VERY PUNGENT smell. I then looked inside and noticed that it had something floating inside of the bottle. Unable to really describe what it was. I then called Welch's customer service and told the representative my findings. She informed that it could possibly be mold. She told me it wasn't anything to worry about because I didn't ingest alot of it. I am very worried and feel very disgusted. Please help. What do I do?

14 people found this review helpful
Original review: Oct. 10, 2006

I bought a juice from this company Welch's and i found inside the juice a cockroach.

I called the company they told me to send the juices back to them, i asked them if i have to bring it back to publix they said not to bring it back.
Them i called publix and they said the same thing not to called the company.

Now i dont know what should i do...can you please give an advices.

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9 people found this review helpful
Original review: March 3, 2005

Yesterday the school nurse called me at work because my 9 yr old daughter cut her finger at lunch on what she identified as a piece of sharp plastic in her PB& J sandwich that my husband packed her that AM. She felt the sharp item in her mouth and spit it out to her hand and cut herself. The cut is OK with a bandage. I met her bus at end of day and we went inside to investigate everything from our kitchen that created her lunch. I picked up the nearly empty glass Welch's grape jelly jar and immediately noticed a spot of jelly underneath, exactly where it sat in the refrigerator. The glass jar was chipped on the edge of the base, about the size and shape of a fingernail clipping,and a hole the size of a cantalope seed penetrated into the inside of the jar to the jelly. I asked my husband if he had dropped the jar, what he scraped it with, etc and when he planned to open the new full identicle jar in the cupboard.

I think most people would have noticed this, so my question is, have you ever heard of such a thing before?

I still have the jar.

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4 people found this review helpful
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Welch Foods Company Information

Company Name:
Welch Foods
Website:
www.welchs.com
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