Send a Meal

Send a Meal

 3.9/5 (11 reviews)

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Overall Rating3.9 out of 5
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About Send a Meal

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: Nov. 22, 2018

I would not recommend. I ordered meals for my college aged sons who reside in different states and were unable to come home for Thanksgiving. The meal for one of them arrived - in 2 separate shipments and 5 days apart! The second never arrived at all. After multiple phone calls it was determined they had provided me with the wrong tracking number and they could not tell me the correct one or if it had ever shipped at all! I was told I would get a call right back from the next higher department. When I did not, I called again and the young woman who took my call was dismissive and rude! I still have heard nothing and my son does not have a Thanksgiving meal. Extremely disappointed with this service and would not recommend it!

24 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Dec. 18, 2017

I cancelled an order over 3 weeks before the delivery date. They charged me 15%. I asked why and they said the refund policy is on the website. Well I checked the website by going through the ordering process. I never saw such a warning. I then went to links within their web page and there was a link for questions and answers. Therein you had to hunt for an applicable question, therein was a statement about the 15%. It was a long list of questions! So you must find the link, you must then find the question and get the answer. Not acceptable in my opinion for a customer service procedure.

21 people found this review helpful

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    Verified Reviewer
    Original review: Sept. 7, 2017

    I like Send a Meal because it was less work than I normally would do and it was fun. It has freshness to it. It was yummy. So that was great. I have a big family so every little bit of help is real good. The food tasted real good for being delivered. The food was pretty healthy. My kids even liked it. My family will get it again and I would definitely tell a lot of my friends about it. I was new to it so I didnt know what to think but now I know how good it is. It is good when you dont have much time to make a meal. I liked everything about it and then some. I just love the food and the experience of getting the food you ordered for the first time. I didn't dislike anything but it is expensive for a large family to order every week.

    Everything I expected was met. The customer service was great. Kind people and very friendly. Easy people to deal with that company. I didnt have any problems with them at all. Went so smoothly ordering the food. It is also fun to make with your children. It is good for a single parent that has to work and take care of their kids. Someone that lost their spouse and doesnt like to cook just got to throw it in the oven and wait. It is all around a good idea. We love it as a family. It meet everything I expected it to met. I love the food selection and how easy it is to order and know what they are talking about.

    2 people found this review helpful
    Verified Reviewer
    Original review: Sept. 6, 2017

    What I like about Send a Meal is that they are easily affordable and have a really good variety of different meals that I can choose from. I also like their meal deals. I would like for them to add many more different types of recipes that I myself enjoy from time to time. I also would like them to have a better delivery schedule since they can be slow at times. I wasn't in the mood to cook anything for myself so I just scheduled something from a reliable place I knew about. The food was prepared well and I didn't really have any issues other than waiting for the food to arrive.

    5 people found this review helpful
    Verified Reviewer
    Original review: Sept. 5, 2017

    Has everything in the box. You can purchase ingredients or order a cooked meal. It is also a way to get out of a good funk since the recipe is included. The recipes are nice and healthy. It's fun to cook with your family. A nice thing to do from time to time. You can subscribe to this service yourself or send it as a gift to someone. It is very convenient but it's a bit pricey considering that you're just getting all the ingredients to a meal but still have to cook it yourself. Also it's very wasteful. I feel guilty about all the excess packaging.

    4 people found this review helpful
    Verified Reviewer
    Original review: Sept. 1, 2017

    I was unable to spend Thanksgiving with my grandmother this year so I sent her a turkey meal for dinner. I was very impressed by the service, my grandmother said it was beautifully wrapped and the food was absolutely delicious. I don't think I disliked anything about this service. They were very prompt with their delivery, my grandmother was very happy and she enjoyed every last morsel of her dinner.

    If I had to purchase this again, I would do so in a heartbeat. There is this service that you can buy meals from and give them to people that are in need, someone who may have just had surgery, someone who had a baby, and you can pick how many meals to send to them. It is extremely affordable and worth every single penny to do so.

    6 people found this review helpful
    Verified Reviewer
    Original review: Aug. 27, 2017

    They give you healthy meals. You get exactly what you need so you don't have to go to the store and buy more than you need. You can get anything you want. They allow me to mix and match what I would like and let me have options that aren't as healthy for when I want to indulge not always healthy. They also give me options to have it hot, as well as choice of cooking it myself or reheating it. They use the best ingredients and they will send them to anyone you want so you want to give a gift and surprise them. They will have a beautiful meal. All they have to do is heat up. What a wonderful idea.

    3 people found this review helpful
    Verified Reviewer
    Original review: Aug. 26, 2017

    There are so many options to chose from and the prices are great. There are not many meal delivery services like this one. The service is quick and the food is very addicting. I'll be using this meal delivery service for a long time. I love it. It's my favorite meal delivery service. It's like an experience I have never had with any other meal delivery service. I don't think there is anything I dislike or anything that I would like for them to improve. If they continue to stay the same then I'll definitely continue to use this meal delivery service. I'll tell my friend that she'll definitely be receiving the best meal delivery service ever. It will definitely be one the best experiences ever. She's just like me, so I know that she will enjoy this also.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: Aug. 25, 2017

    I like that everyone they send is really cool and smart and the food is always hot, not to mention delicious and scrumptious. The ordering process was super easy and also cheap. It will always be my number one food delivery company hands down. I tried all the other so called "best" meal delivery services and no one compares to send a meal. It's simply impossible. I wouldn't change a darn thing about Send a Meal, it's the best to happen to America since the Declaration Of Independence.

    3 people found this review helpful
    Verified Reviewer
    Original review: Aug. 24, 2017

    The meal did come rather quickly which pleasantly surprised me. It was very quick delivery so I would definitely use it again when I'm in a rush and hungry. Because they travel fast, the food is still warm and it's the worst getting cold food. There isn't much bad to this company. I completely trust them to bring my order on time and warm. Maybe, Send a Meal could lower their prices? It's not like it's super expensive, but it's the only thing that makes me slightly hesitant when buying because I'm completely broke right now. If you're not broke it is reallllllllllllllllllly the perfect thing for you.

    So, basically the only thing I can think of is the cost for broke people. You are in for a win other than that. The cost just needs to be lowered slightly for me to be able to make it an almost daily thing. It also needs to have more deals on cheaper drives. I would tell my friend about how quickly the food arrives/gets there, and how cost efficient it is for someone who isn't broke like me. When you're in a rush, it's an easy go to option to get your food fast, and still warm than some other companies would get you the food. It comes completely and utterly ON TIME!

    Anyways, I totally recommend it. It's a 100% trustworthy company to use for food delivery. Trust me. You won't regret this after only trying it ONCE. I cannot let you not try it! It will seriously benefit your life DRAAAAMATTCALLY!!! You have to try it. If you do not try it, trust me you will be missing out on A LOOOOOOOT and you do NOT want that. Just give it a try and you will never choose any other company to use.

    2 people found this review helpful
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    Send a Meal author review by ConsumerAffairs Research Team

    Launched in 2004 in Austin, Texas, Send a Meal offers family-sized meals that customers can buy for themselves or send as gifts. For convenience, the meals can be ordered on an individual basis or as part of a meal plan.

    • Large meal sizes: Send a Meal's portions serve 4-6 people so they are perfect for families, or the leftovers can be frozen to make multiple meals for one individual.

    • Food variety: The service offers a wide array of food options, including special occasion and holiday foods.

    • Perfect for gifting: The company's meals can be delivered anywhere in the U.S. so they are ideal for sending as gifts for family, friends, people who are ill, new parents and more.

    • Meal plans: Send a Meal's food can be purchased individually or as part of a weekly plan. It also offers a "meal of the month" subscription.

    • Frozen for convenience: The meals are shipped frozen, and customers can select the day of the week they want their food to arrive.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Send a Meal Company Information

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    Send a Meal