Schwan's

Schwan's

 3.9/5 (314 ratings)
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  • 4 stars
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  • 1 stars

About Schwan's

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Overall Satisfaction Rating

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  • 4 stars
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  • 2 stars
  • 1 stars

Schwan's Reviews

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Page 1 Reviews 0 - 6
Rated with 4 stars
Verified Reviewer
Original review: May 12, 2022

I live in a rural area of Northern California. I have been using Schwan's for well over a year. As far as delivery and quality go, they're excellent and easy to deal with. They just lowered their rebate program percentages, however. Being a senior and a veteran, that's disappointing.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Feb. 27, 2022

I have been buying from Schwan's for a number of years and I am very satisfied. They have plenty of items to choose from and add new items quarterly. They have had some new items that didn't go over so well but that almost inevitable with food items. Not everyone likes the same things. I have started using the nutritional information for each item to better plan my meals. If you want low fat, high carb/protein meals, Schwan's Live Smart items are great. Buying from Schwan's rather than the grocery store has saved me money and kept me away from the tantalizing treats on display at grocery stores. But if you have a sweet tooth, Schwan's can satisfy that as well with a variety of cookies, pies, cheesecake, and more. I don't ever want to have to go back to buying food from a grocery store. I just spent $230 on healthy food (meat, vegetables, fruit, rice) for an entire month for one person and I know a grocery store can't come close to that price.

3 people found this review helpful

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    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 28, 2021

    My family enjoys all the food we order. We’ve received products from every selling category, and are pleased with them all. Our driver texts before his arrival, and always makes certain we have everything we need. He’s even adjusted a delivery time on the day of service, helping us out of a bind. He takes time for the neighbors. Great product and service. Call center is great, as well. They go above and beyond.

    7 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 10, 2021

    I get text messages directly from my driver, he gives cooking tips and suggestions too! This guy is amazing! Food is great too! Pricey but the quantity that you get balances out. I normally only purchase items on sale or with coupons. Love them!

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 20, 2022

    This is not a trustworthy company. They never deliver on time. When you have a complaint they just throw rewards credit at you for your next order. Why would I reorder from a terrible company!? I will try my hardest to keep Schwan's off this island.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 2, 2021

    It’s like they bait you in with a quick delivery and at the last minute, they say oops no it won’t be delivered for another 2 weeks with no explanation. Last minute noticed or a notice hours after you were suppose to get the delivery. Then everything is out of stock, even the freeze bags??? Don’t waste your time with the overpriced company that never delivers and has a crappy customer service department!!!

    18 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 2, 2021

    I placed my first order with Schwan's (approximately 8 items,) and chose a date of December 1st for delivery. Later that evening, I received an Order Confirmation email which showed my order would arrive on December 1st, but no specific delivery time, even though a prior email had specified delivery would be between 3 pm - 5 pm.

    Starting at 3:00, I waited in my office, where I could see when the truck arrived, and so my package would not be sitting on the front porch. By 5:00, there had been no delivery, so I called customer service to inquire. I was told there was no delivery scheduled for my area today, Wednesday, and it would not be delivered until Monday! WTH, SCHWAN'S DOESN'T HAVE THE COMMON COURTESY TO CONTACT A CUSTOMER WHEN THEY'VE SCREWED UP A DELIVERY!!! I would have been fine if they'd just informed me what was going on, but apparently, they don't give a damn about their customers. Good-bye Schwan's!!

    12 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 26, 2021

    I ordered a turkey breast from Schwan’s hoping that the turkey would taste juicy and delicious, However the picture of the turkey in the catalog is not as picture perfect as the Company advertises. I was hoping to have a good memory for Thanksgiving this turkey definitely left a memory that I will not ever purchase a turkey breast from Schwan’s in the future.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 18, 2021

    I tried the pizza and Asian chicken, both were a disappointment! The chicken was rubbery, the pizza wasn't fit to eat, I do like the desserts, ice cream, etc. I do not recommend these meals though. Some of the other meals may be ok....But, I don't dare order more.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 5, 2021

    Placed an order and have been with Schwan's for years - they sent an email that my order would be delivered between 1 and 3 - I waited all day and finally called them at 5:30 pm to see if they were running late and was told they didn’t have a driver to deliver. Outdoor they have not had the common courtesy to let the customer know? Nick -CSR rude and not helpful at all.

    13 people found this review helpful
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    Schwan's Company Information

    Company Name:
    Schwan's
    Website:
    www.schwans.com