Home Chef Reviews

We used Home Chef for a couple of years back in 2017-2018. It went pretty well, just got old. Reactivated back in May of 2024. After multiple issues with incorrect items or missing ingredients we cancelled the service in August. All of the sudden I have been billed for a meal kit and my account charged. This account should not still be active and they should no longer have my card info. Have not been able to get ahold of anything but the chatbot since we discovered we had been billed. I believe that is by design.

I don’t use the delivery system but buy what I need at Fry's/Krogers. A bit more pricey but it works for me as a single woman who doesn’t want to cook any longer! I enjoy the meals. I do have a suggestion to the company: offer more beef and veggies to the Sunday braised and slow cooked beef! I don’t see them satisfying a male appetite at all. They are generous with the General Tso Beef and Broccoli, meat loaf and chicken dishes, for instance, But “Where’s the Beef”!!?

I’ve never done a meal kit before so some of this was a newbie error. I made an account to see what the food looked like. I am a vegetarian and I’d don’t see anything that suited me so I didn’t select any meals and just thought that was it. I got a box in the mail so my mistake - then I cancelled and I got a second box! Again my error but I never selected any meals so be careful. I got mean in what they sent me so I gave it to my mom to cook. The produce was terrible almost half the stuff was bad. The second box have 5 different recipes and none of them were for the food we got along with missing things from boxes. Just don’t do it.

I subscribed to Home Chef for 8 months. They were consistent and the meals were easy, until everything fell apart. 3 orders in a row I had major issues. The first one they sent the wrong meals that didn’t work with my allergies and sent no refund for their mistake. The second delivery AND the third delivery were lost. 3 strikes they’re out.

I have been sick for many days with the flu. My wife went to get me some chicken soup when I was good enough to eat something. She brought home this Home Chef brand from Kroger. There is literally 1 piece of chicken in the entire container of soup, with VERY tiny vegetable pieces in it. I decided to try it anyway. The celery pieces were inedible. Then I noticed a thin layer of oil covering the top of the soup. I know it is some kind of oil because it will not mix with the broth. I don't know what this is, but it is not chicken soup. Buyer beware. Don't put this junk in your body.

I am very upset. My account was deactivated sometime ago. Somehow my CC was kept on file. I suddenly received a box of food. Charged to my CC. I did not order a shipment. I called. They offered me a refund of 25%. Cancelled my subscription, which I never authorized and removed my CC. Why did they not do this before? I am a senior citizen and feel I was taken advantage of.

I have now received 4 separate Home Chef deliveries over the past 6 weeks. EVERY delivery is INCOMPLETE and missing ingredients. In one case, the recipe was for pork chops. They sent me a package of ground sweet Italian sausage, no pork chops. In another instance, there was no panko break crumbs included despite the breadcrumbs required to complete the recipe. In another yet separate order, there was no wine vinegar included - again a key ingredient in the recipe. Tonight, alas we started to prepare the honey pecan chicken recipe - step 2 calls for thinly slicing chalet - one problem - no chalet included in order. When your sole value proposition is packaging necessary ingredients, yet they FAIL MISERABLY 100% of the Time. INCOMPLETE and/or WRONG CONTENTS provided, in my case they messed up 4 out of 4 deliveries.

I purchased a Home Chef "Loaded Cavatappi and Cheese with Chicken" Heat and Eat meal from my local Fred Meyer today. In a word, it was awful. To me, the primary taste was salt, there was only a tiny bit of mushed chicken and following the heating directions, the meal was still uncooked and cool. I will certainly not recommend this meal. Unfortunately, I purchased two others and will find out how they taste later this week.

I suggests you stay away from Homechef Meal. The flavor is so yuck! Too salty. Basically all veggies are not fresh at all! I would not recommend. Customer service is also bad when coming to solving problem. I tried to contact them but they didn’t answer me. And when I tried to leave a review on their website, it could not be posted. The website is also very complicated to choose meals.

I absolutely love Home Chef meals. The instructions are clear and yes, it takes me a little more time to prep than they say but so worth it. We have been customers for one month and not one meal has been bad. Matter of fact all of them have been delicious even though I was a bit skeptical about a few of them but turned out fantastic. I like that I am saving money on groceries as prices are so high for so little product. We cut down from five meals per week to three and that works for us.