HelloFresh

HelloFresh continues to still be the best meal kit offering around, from a value and deliciousness perspective after comparing it to other brands. I have sent many friends free boxes through my membership and they have been delighted in the products. Passing on two comments on behalf of friends: please do not pack meats next to ready-made items in the box. And, customer service is not very helpful when my friend's box was delivered to the incorrect address.

I love the convenience of my meals coming straight to my apt and it's one less thing I need to think or worry about. It adds ease to my work week when I can just start cooking with all of the ingredients and instructions ready to go. The only thing I need to think about is which recipe I want to make! I never need to run out to grab an ingredient that I don't have on hand since HF has it all in the bag. I also save a lot of groceries since I'm only buying the basics now and not dinners for the month. I mainly order the recipes meant as dinners but have been adding more and more lunch items since they are so easy and quick to make during a busy work day. I love that I get to try new recipes that come out weekly and I always have a new favorite dish!

Love the HF meal kits, the recipes are always so delicious and i've had such a great experience cooking! There are only 2 things I would change: - More health conscious recipes (less calories) - Sometimes the steps can be confusing to follow or there are easier ways of doing things rather than what HelloFresh suggests.

Since I started ordering from Hello Fresh in August everything has been great. Orders have come on time, well packaged, and the food has been incredible. Me and my wife also love the variety and the portion sizes, and it's cut back our grocery bills as grocery store prices have skyrocketed significantly of late by us. Any small issues we experienced were easily fixed by HelloFresh representatives and the app has been easy to use for meal planning, and skipping meals when we're out of town or just need a quick break.

Happy with experience- easy, quick recipes to throw together without advanced prepping like grocery shopping or meal planning. It has expanded the types of meals we eat in the household as it has a lot of recipes that I would not typically cook on my own.

I was a client of HelloFresh till the first time I needed to contact them for change in my order. I spent lots of time on the phone, with two different operators, no result. Absolutely unfriendly and unprofessional. I canceled my subscription and feel very disappointed.

We signed up for our first box and received it. Since we were able to select which meals we wanted, we anticipated we would be able to do that for the next box as well. However, we were never notified that it was being shipped and never given the opportunity to choose what we wanted. When trying to resolve the problem, we were told a supervisor would return our call in 24 hours- that never happened. When we called again, we were repeatedly put on hold and then hung up on and again told a call would be forthcoming and it wasn't. We have canceled our subscription and hope to prevent others from wasting their time and money.

This company has all the trademarks of a scamming deal. You need to enter a payment method at the sign-up stage, before even checking out their meals! (Scam tactic?) I was supposed to pick out 5 meals, I looked at 2-3 meals and then decided not to complete the order. Within minutes I cancelled the order before confirming anything. There was no option to remove my Bank Card! (Scam tactic?) I received an email confirming my cancellation but next day I was charged for a plan that I did not even finish choosing meals for. (Scam tactic?) I called to request a refund, agent said it takes up to 30 DAYS FOR A REFUND!?! (Scam tactic?) She also said do not log into the account because it will reactivate the order! (Scam tactic?) I am now waiting for the refund.

I'm sick of these people. I don't have an account but CONSTANTLY get their ads. Want me to prove my identity (not email - other docs) to protect me: from discontinued ads. Also, any organization requiring a CC to check out details of options BEFORE choosing is trouble. Avoid.

I received a meal kit with some bread and a tomato, I tried to contact customer service and they were unable to rectify the problem. I even sent a picture and tried to email the person who was helping me again a few days later. I can't waste my time with them anymore and will just have to accept the loss and throw the meal out. The meals are small, starchy, and time consuming to prepare. They are not big enough for the average person, they have to be supplemented with a salad or soup to be satisfying.