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Reviewed Oct. 17, 2023
I've been enjoying Chick fil A's meals since I was a little girl. Throughout my life after I got done with school a great dinner reward was getting to eat the grilled nuggets. Moving on throughout the years, my meal has grown to a deluxe spicy chicken sandwich with a side of Chick fil a sauce and criss cut fries. My favorite drinks are the frosted lemonade and the oreo shake. I love this meal and it's so delicious. The customer service at Chick fil a is unlike any other. You always get welcomed and talked to with so much respect. It makes the din in so memorable and an overall great experience. The friendly workers make you feel wanted and cared for. They move their line so quickly and have a very fast and good meal with little wait time. I love Chick fil a and I hope you can give it a shot for a delicious meal.
Reviewed March 6, 2023
Recently I was at Chick-fil-a in Mc Allen Texas. It was an amazing place. Never have I had a more pleasant meal. Jan was so polite and helpful, going above and beyond to make us feel welcome. There were several others there who also checked on us throughout our meal. This store and its employees should receive a commendation for its service. The store number is 0145. Thanks Jan for the wonderful care given to us. Forever repeat customers!
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Reviewed Feb. 28, 2023
It would, was great and has been great everytime I've stepped foot in a Chick fil A restaurant. I thought fast food workers lost the hospitality after covid and some still aren't nice and you feel good about the food you're going to get. It's not like that at chick fil a at all from the staff, everything on the menu taste fa-nominal, it smells clean and the food smells amazing. Literally the only thing I can think of that bad about it is the line everytime. There's huge line wrapped around the building but the people just want the same thing I want. Nothing like chick fil a. Would love to buy shares in it in the future or invest somehow into it. That's how much I love it.
Reviewed Feb. 1, 2023
The chicken nuggets themselves are good, but the toy can be a little cheapo-deapo. The fruit is perfectly fine, and so are the fries. But the toy can be so dumb sometimes for my kid. My kid literally said he'd prefer the puzzles or maybe the ice cream. He's 8 years old, so he's totally mature. He likes the toys when they're the match games and puzzles. He especially loves the table topics. But the books are ticking him off. So please think of the older kids. I mean, it's nice to think of younger kids, but he hates those. So, yeah.
Reviewed Dec. 12, 2022
So I love Chick-fil-A for their chicken and their waffle fries but I had Covid for almost a month and lost my sense of taste, It is a miserable feeling and one that I would not wish upon anyone. Food is amazing and not to be able to taste anything is not an enjoyable experience. But Today I had their cookie crumble parfait. For the 1st time I could taste. So thank you Chick-fil-A for bringing back my buds!
Reviewed Nov. 24, 2023
The Hampton Lovejoy Chick-fil-A delivers very poor service and the quality of their food is toxic. Chicken fried in old grease and the new manager does not care about customers and complaints. He takes complaints personal and will go into your account and take back rewards after you complain about the service. BE AWARE. If I had an option here to upload a picture I would show as evidence.
Reviewed Nov. 15, 2023
The store on Old Fork Murfreesboro is the worst one. We always eat in Chick-fil-A but this one no way we will go again. The order is always not completed and when I ask I miss this the manager tells me to go to the line and order this again while I already order and they miss my order. Even the company when I make complaint nothing happens. I asked for the video cam. They refused to give it to me.
Reviewed Oct. 24, 2023
Not a bad experience, just expensive. I didn’t care for sauce that everyone raves about. Order took forever to arrive. So food was cold. Chicken is not good unless hot. I think it was the delivery company’s fault.
Reviewed Oct. 10, 2023
Recently we were at Chick-fil-A in Washington, DC, Dakota Crossing. The person who took our order didn't give us a warm hello. It was more like, "What's your order?" The order taker misunderstood my drink selection. Therefore, when I received my order, the drink was incorrect. I had to leave my vehicle and walk back to the drive-thru window. The employee at the drive-thru saw me and said, "Yes?" I responded, "Hello, and how are you?" The employee responded, "Hello, can I help you?" Unfortunately, the store manager was present the entire time and said nothing. I let the employee know that my drink was wrong. The store manager spoke up and said what I wanted was an exception and that they could make it. Suddenly, a different employee stuck their head out the window to say what does she want?
Overall, three employees, along with the store manager, carried unpleasant attitudes. It's my understanding that Chick-Fil-A is partially built on its reputation for hospitality. They teach their workers to say "my pleasure" instead of "you're welcome." Additionally, the restaurant's Culture of Care states, "Chick-fil-A is committed to a workplace culture where everyone is treated with honor, dignity and respect." At this location, I didn't feel appreciated as a customer or a human being. To the owner, Jessie Chesson, I encourage you to provide a training refresher with your employees often on rendering excellent customer service as your staff represent you.
Reviewed Oct. 8, 2023
What is up with the new pimento cheese Chick-fil-A sandwich. It looks like a chicken patty that somebody puked all over. It's disgusting. The hell with this place. I will never ever ever eat it again. It is literally the worst food I ever had in my life literally. The sandwich is the most disgusting looking thing I ever seen in my life. Once again he literally looks like a bun a chicken patty and somebody.
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