3.1/5 (129 reviews)

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Overall Rating3.1 out of 5
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About bistroMD

Plans from bistroMD provide meals for either seven or five days per week. You can choose all three meals per day or only lunches and dinners for those days. Meals contain a healthy combination of complex carbs, fiber, protein and fats to help you lose weight. Dieters also get guidance and support to help reach their weight loss goals.

Pros & Cons


  • Cancel any time
  • Wide selection
  • Flexible plans


  • Long hold times for customer service
  • Not everyone likes the taste

Bottom Line

Meal plans from bistroMD are developed by dieticians. Select from programs designed for men and women, plus plans for heart health, menopause, diabetic-friendly plans and gluten-free diets.

Top bistroMD Reviews


…. Meal planning, shopping and preparation was daunting to me. As a widow and 67 years old, I just no longer wanted to deal with all that, so just didn't know what I was going to ...

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… I can't say enough about how pleased I am. I have always had a hard time calling "healthy" meals good, but these really are. I look forward to eating them every day - and this i...

Read full review

What is bistroMD?

bistroMD is a weight-loss program that sends you frozen, prepackaged meals. When you enroll in the program, bistroMD sends frozen meals to your door each week.

It also offers the support of a dietician, who you can meet with one-on-one or in a group, and weekly updates to help you stay motivated on your weight loss journey. Employees are also available to answer questions on how to live a healthier lifestyle outside of the kitchen.

How much does bistroMD cost?

As of publishing, bistroMD prices start at $97 per week for five lunches and five dinners. Full programs for women cost $142 per week and include seven breakfasts, seven lunches and six dinners per week.

The company offers a 25%-off coupon and free shipping on your first week of meals. Its prices are competitive when compared to buying the range of ingredients needed for fresh, healthy meals each day.

bistroMD plans

bistroMD offers a variety of available plans based on different dietary preferences and needs. Select from the following available programs:

  • Women’s Program
  • Men’s Program
  • Heart Healthy Program
  • Gluten-free Program
  • Diabetic-friendly Program
  • Menopause Program

bistroMD’s prepacked meal plans are flexible and don't require a long-term commitment. Once you’ve picked your weight loss program and selected entrees, bistroMD builds a personalized diet plan for you to help you burn fat and live an overall healthier lifestyle.

You can skip any week that you don’t want the meals or put your account on hold. bistroMD has a team of customer service representatives available online and over the phone who can help you cancel.

bistroMD FAQ

Are bistroMD meals frozen?

Yes, bistroMD meals are made from fresh ingredients and then frozen. They can be heated up and are ready to serve in minutes.

Can you cancel bistroMD?

Yes, you can cancel bistroMD or pause your membership. You must cancel before the weekly deadline, however, or you will be charged for that week’s plan.

Where is bistroMD located?

bistroMD is headquartered in Naples, Florida.

Where is bistroMD available?

bistroMD is available for delivery in all 50 states. However, there are some restrictions for those who live in Alaska, where deliveries are only available in Anchorage, Fairbanks and Eagle River.

Is bistroMD good?

Yes, bistroMD offers high-quality food without nitrates and other additives.

Is bistroMD worth it?

bistroMD is good for those who want to lose weight but don’t have time to prepare healthy, nutritious meals. Many customer reviews indicate that you can save time with bistroMD’s prepackaged meals without having to sacrifice the quality of their food. We also like that the food is made without nitrates and other additives.

bistroMD Reviews

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Page 1 Reviews 0 - 5
Verified Reviewer
Original review: Oct. 31, 2022

My husband and I have been BistroMD customers for over 15 years. The food is excellent and the ability to suspend meals for a few weeks at a time has been wonderful. As long time customers we had been receiving a discount which basically amounts to free shipping. By the time we noted the error on our credit card bill, we had overpaid on 3 shipments. Emily at BistroMD was able to restore the discount and refund our overpayment to our credit card. Over the past years we have received a few shipments with meals that the plastic food containers were busted/cracked during shipment. We notified BistroMD customer service and we were given a refund for each individual meal. This only amounted to 8 meals over the entire 15 years. Excellent product and customer service!

bistroMD response

Becky, we're honored to have been serving your family for the last 15 years! We appreciate you taking the time to share your experience here. Thank you for choosing bistroMD as your partner in wellness!

8 people found this review helpful
Verified Reviewer
Original review: Sept. 22, 2022

My mom was having issues logging into her bistro MD account and she kept messaging me to see if I could help. I tried a few things but quickly realized it was a server issue on the company's side. I called customer support and a gentleman named Chris was there to help me. He was very friendly and while the problem was a strange one, he pretty quickly figured out what it was after some tinkering. It was fixed within a few minutes and then he even made sure my mom had enough time to customize her order before it was shipped out that day, which was above and beyond. My mom was extremely pleased and she had her first couple meals and is really loving it.

bistroMD response

We're thrilled that our team was able to promptly assist you! Thank you so much for your review!

2 people found this review helpful

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    Verified Reviewer
    Original review: Sept. 16, 2022

    I can't adequately describe the excitement I feel having discovered bistroMD. More than anything I feel a sense of hope that I haven't had in a very long time. I just received my first week's program and I'm astounded by the quality of the meals. I'm in disbelief that it's real food that tastes good, is satiating, that I actually want to eat. Honestly, I'm taken aback that I might have finally found something that is literally going to change my life for the better. I truly feel so grateful...Aside from the food itself the customer service is stellar. I had the privilege of speaking to Emily and she went above and beyond in helping me. Her generous nature, professionalism, kindness, and knowledge epitomize customer service at its best. "Thank You" Emily and bistroMD for what you do.

    bistroMD response

    We're so excited for you, Betty! Thank you for sharing your experience and for choosing bistroMD. We love knowing how our service helps change lives, and we're honored to be part of your wellness!

    9 people found this review helpful
    Verified Reviewer
    Original review: Sept. 7, 2022

    Joining any food delivery system requires understanding how that program works for it to be successful. However, when joining a program designed to be nutritionally sound as well as low enough in calories to allow for weight loss, it is essential to understand how the program works and how to use the program to the best of one's ability for positive results.

    BistroMD is such a program and this company does a fine job of giving information to help those participating to get the most from the program. This includes having customer service reps who respond by either phone and/or email. Emily is one such rep who stands above others in her heartfelt care in answering questions and offering helpful information to help one succeed. She has followed my thread of emails about certain issues I was working to resolve--and with her help, I was successful. She has repeatedly gone out of her way to provide information about menus, my preference and removal lists and meal choices as well as worked to insure that I found meals I could eat and enjoy. She is extremely knowledgeable and helpful and I can tell she really hopes people using BistroMD succeed. I feel truly blessed that she has worked with me and has my success in the program as her clear intention. Thank you, Emily!

    bistroMD response

    Kay, thank you for taking the time to share your experience. We're glad that Emily was so helpful to you. We look forward to seeing your success with bistroMD. It's an honor to serve you!

    5 people found this review helpful
    Verified Reviewer
    Original review: Aug. 16, 2022

    I've been using bistroMD for a couple of months so that I enjoy better health and to decrease my addiction to sugar. The process works! I get a healthy diet, easy to prepare, no work to figure out what/when/how to eat. I've definitely lost weight (wasn't overweight anyway though a few pounds off wouldn't hurt) and have more energy. Of course it's not the best food! It cuts out the things that make food great - additives, sugar, salt, fat. Given that it MUST do that to be the product it is, it's the price of dieting. And the best reasonable food for healthy diet that I've seen.

    Follow the instructions on the package. Take the time to learn which foods you do or do not like (there's plenty I don't like and plenty I do). Know that now you're eating to live, not living to eat. I do the program 5 days a week and eat what I want the other 2. Because of this diet, I eat less when I do eat what I want AND I don't crave as much sugar. It works! You have to sacrifice the butter, etc, to get the results you want.

    bistroMD response

    Congratulations on your success with bistroMD, Kimberly! We're pleased that you're enjoying the program and seeing these health improvements. Your dedication to your health is inspiring! We're proud of you for creating new healthy habits and sticking to them. Thanks for sharing your experience here!

    8 people found this review helpful
    Verified Reviewer
    Original review: May 1, 2023

    I'd give this zero stars if I could. THERE IS NOTHING KETO ABOUT THIS. It's full of carbs and salt, and tastes terrible. Meals arrived half freezer burnt. Google this company. You will see multiple issues. I took this to my doctor and he told me I could not eat this!!! Absolutely trash. Customer service did nothing. You can't market something as Keto that isn't even close.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: April 29, 2023

    I was trying to manage gestational diabetes, but I found the diabetic meals from BistroMD unpalatable. I struggled to get them down. The last straw was when I threw up the Mediterranean crêpes after beginning to gag on the terrible taste. And while I know nausea, this was definitely not from nausea; it was from a taste that couldn't be tolerated. I'd rather go hungry. For $240 per week, I should have loved the meals. Instead I cringed when meal time came wondering what disgust awaits. I got through 2 weeks of meals, and celebrated after I finished the last one.

    When you try to cancel, the website tells you that you have successful canceled your membership, but if you go back into the account settings, you'll see you're still subscribed. The only way to cancel is to contact customer service. I've successfully used the Jenny Craig meal delivery service in the past and the success was mostly due to the enjoyability of the meals. They were delicious. I can't believe how much different my experience with BistroMD is. Never again.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: Jan. 29, 2023

    Subscribed to their keto plan. While ordering, attempted to check nutritional label on each food to make sure that everything is a low carb, but the site was either glitchy or the images showed the wrong info. When the order arrived, not a single dish was low carb. I reached out to CS and their response was basically “too bad”. Since I was out over a $100, I figured I will pick thru the meals and eat what I can. Unfortunately, their food is inedible…the meat was tough and stringy and the vegetables tasted like cardboard. I ended up throwing every single meal, all 10 of them, in the thrash. Shame on you, BistroMD, for making this god awful crap and not having the decency to make it right by your customers.

    17 people found this review helpful
    Verified Reviewer
    Original review: Jan. 9, 2023

    Products I asked not to be sent were sent anyway. First meal I tried to eat all I could eat was the salmon and it was dry and not good. I canceled after the first week because it was not keto friendly at all like advertised and there is no place to click specific foods you can’t eat.

    9 people found this review helpful
    Verified Reviewer
    Original review: Jan. 8, 2023

    3 of us in the family decided to start a healthy New Year. We all ordered a week's worth of meals, and only 2 of us received meals. They stated the other order “fell through the cracks”. Now the food. It is bland and mushy. My husband, who will eat anything, threw the tilapia down the garbage disposal. Not even sure we will finish the meals. We’ve already ordered from Factor, who is rated higher, and see how they are.

    10 people found this review helpful
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