The Credit Pros Reviews

I had no idea who or why there was a charge on my bank account for 149. They want to say I signed a agreement. Who knows. I just want me money back.

I started with The Credit Pros May of 2026. They are very professional and the customer service team is very helpful. Already seeing great results.

I enrolled with The Credit Pros in April of 2026 and paid $149. I was told that I wouldn't be charged again without my permission. It is May 2026. 2 days before I was supposed to be charged again and I called to cancel because I'd rather spend that large chunk of money on something more useful as nothing had been done to improve my credit currently which I figured it wouldn't happen fast but all they did was spam the same "does not recognize this inquiry" to try to dispute hard inquiries off my credit. I was told I could cancel with no hassle but that was obviously a lie considering I spent half an hour on the phone trying to cancel while being badgered to continue service.

I believed their suggestions initially. But then, without my approval, they took the initiative to withdrawal 40.00 from my bank account. THEN, wanted me to extend an extra 6 mos. to payment plan.

I joined April 8, 2026. It was a very easy process and all of my queries were answered properly and concisely.

This has been the worst experience. I not only paid the initial 149 but tried to cancel 9 days later and got charged more to cancel when I was told I could cancel at anytime. What a joke. Keep looking. This is a scam.

This is a Scam, don't convince yourself that it will work for you they tried to charge me $300 for 30 days of my account being active, told me they sent letters, that I can't see or access to know if they've actually sent them. Go on YouTube and figure out how to fix your credit for free yourself.

This company is a scam. No such thing as having someone repairing your credit, hard inquiries take a bit to rebuild which can only be done personally with proper credit card usage and more. I would never advise to sign up with Credit Pros. It's a waste of money and a ripoff, nothing changes. They roped me into a scam when they said $149 a month. First you have to pay a sign up fee for $149 (which wasn't mentioned) then next month on billing date they will charge you again. I would never ever sign up for these so called Credit Pros.

Jase **, the credit advisor I worked with today, was patient, knowledgeable, and kind. He answered my many questions, walked me through the contract, how the program works, and how to use the customer portal. My credit action plan makes good financial sense; I'm looking forward to strengthening my credit to be in the best shape before a home purchase. I found The Credit Pros through the Sure Path home buyers program. I also found the Customer Care staff to be patient, professional, and genuinely caring.

I was told that there was a money back guarantee. I have not even had them helping me for a month more like a week, and they refuse to give me my money back. I am not happy with them at all. I paid $149 then the next day they attempted to take another $149 out of my checking account again! And everyone I talk to acts like they can not understand what I am trying to say. They will not cancel my so called “membership“ and are making me stay enrolled!?! I’m going to make some calls to my attorney and see what I can do about this scamming company….PLEASE DO NOT FALL FOR THE FAST TALKING SALES PITCH. IT IS A LIE!!!!

Scammers. I was a customer for about a year before deciding to cancel my account. My credit score has barely moved and I was ready to opt out of the service. The customer service representative gave me an extremely hard time canceling my account and demanded that I at least pay a fee of $32 to cancel. When I didn’t pay the $32 Credit pros withdrew $149 out of my account the next day. And then proceeded to send me a cancellation email after they withdrew the money out of my account. I repeatedly called and asked for a refund. Their team has gaslit me and refused to cooperate.

I just joined this firm for some very serious issues that I’m having. I would really like to believe that this firm or Company can really stand by what they are saying how they can be a help to me… Please email me some issues that I can request to be mentioned or that I should just end my membership now. Melvin **. 12/22/2025 1:04pm est

I am very pleated with The Credit Pros. Each time I have spoken with a member of the Credit Pros team they have been very personable, professional and bring results. The service on my credit reports has been timely and successful.

I was with them for a few months. I at first was interested in the rent to own properties. Long story short moved without them. Now I'm paying 149.00 a month for so called credit repair. I make a couple payments no change to my credit. My score going in was 640. I tell them I can't afford it. Now after leaving my score dropped to 560. I can't believe it! I don't know what they did. Never deal with these people. I have more. I'll put it in another review.

The Credit Pros really came through for me. They helped clean up my credit after a timeshare issue with my ex-husband and guided me every step of the way. As someone active in the military, they made the process simple and stress-free so I could focus on my duties. Highly recommend — they truly care and deliver results! 🇺🇸

I have been with Credit Pros for almost 2 years. Every time I've reached out to them saying why is my credit score not getting improved I get a woman named Tori who is just customer service. She has refused to escalate this to the management team. She refuses to let me go beyond her scope and her pay grade which tells me very clearly she doesn't want her upper management to know the truth. They have made a lot of promises. As far as I'm concerned there are sales organization. They suck your money every single month. They have ripped my husband and I off severely thinking telling me you need a line of credit, you don't have positive credit. I have no other bills except the original ones. I have a very small file on the three credit bureaus. They have done very little for me and I've told them if they don't refund my money then I'm going to join the class action suit there's been several and there's an open one now.

Was explained and good answering the questions. I understand..and you all do a good job. Good to know what’s going on and reasons for each creditor to be disputed and how to keep the cards dn low … Thank you. Patricia **

This company is a total ripoff, I knew I didn’t have anything on my credit, 2 credit cards, both fairly knew, no money owed on either card, the guy even told me, there wasn’t a lot they could do for me except challenge that bill, so he said one time fee for the one bill, I was & am working on credit, I don’t make enough to pay a $149.00 a month even if my credit were bad. But trying to get ahold of someone to resolve absolute nightmare!!!! If you do businesses with them!! WATCH YOUR BANK ACCOUNT!!!!

I'm having credit issues. I was creating an account with Experian Bureau. The link with experian, directed me to the Credit Pros. I called the number. The agent that answered the phone was Mr. **, I think that's how you spell his last name. He was very informative. He was also patient and, understanding. He took the time! To explain everything to me. He also made sure that I had a good understanding. I could have done the work myself. I did start some of the process on my own. Upon talking to the agent. I began to feel more comfortable about it. They are taking care of all three bureaus altogether. So, that was less stress for me. And, I was stressful!! I feel pretty confident that they are going to do what they said. They also offered me a letter of evidence that they are handling my situation for proof of renting. That's until everything is finalized. They said they will handle it. And I believe they will. So, we will see 👀.

Demetrius explained the program and how it worked as well as appropriately setting the expectations. I love that not only do they help with fixing the past but advise for the future as well. It’s not just repair but understanding how to optimize leveraging credit for a better future