Tax Lola

Tax Lola Reviews

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About Tax Lola

Tax Lola is a boutique tax company that specializes in tax resolution for those who find themselves in tricky tax situations. The company’s tax attorneys and enrolled agents help with unfiled returns, amended returns, offers in compromise, penalty abatement and other relief strategies. Tax Lola also offers a DIY program for tax resolution. The company pledges transparency, communication and affordable fees for its services.

Pros
  • Monitoring options
  • DIY tax resolution class
  • No high-pressure sales
Cons
  • In-person services limited to Atlanta, Chicago and Irvine, California

Tax Lola Reviews

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    How do I know I can trust these reviews about Tax Lola?
    • 4,572,795 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Verified purchase
    Customer Service

    Reviewed Aug. 30, 2022

    Chad was great! Very diligent and extremely fair fees I highly recommend him and Taxlola. These guys really know their stuff if it’s for business or personal returns call Chad you will be glad you did! I researched several other outfits and nobody could come close to their rates and quality work.

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    Response from Tax Lola

    Thank you for your feedback Martin, we appreciate it. We are looking forward to seeing you soon for the upcoming tax season!

    Verified purchase
    Staff

    Reviewed Aug. 30, 2022

    They do my taxes every year. But I'm using them right now to do a settlement. They're great. Right now, I had a little issue and they're catching me back up. The rep I work with has also been great. I love him.

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    Response from Tax Lola

    Thank you very much Bret. We appreciate your feedback.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Aug. 22, 2022

    I was fortunate to work with Chad at Tax Lola, and I am extremely satisfied. I think this is a great company, and I felt well taken care of the entire time. All of the advice I received was helpful and gave me great peace of mind. They were an invaluable advocate for me and helped me resolve my IRS issues. Their pricing felt fair and reasonable, and they always got back to me in a timely manner. I honestly feel so grateful and will happily recommend them in the future. Thank you again to Chad, and everyone at Tax Lola!

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    Response from Tax Lola

    Thank you for the kind words Lela. We appreciate and value you as a client.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Aug. 20, 2022

    Chad Dickinson is a 5-star professional. Mr. Dickinson handled my tax affairs promptly, competently and skillfully. He provided several communication choices with which to reach him during tax season, and responded immediately. He worked swiftly to assess and adjust problematic previous tax years. I highly recommend Chad Dickinson for anything financial. He is a 5-star professional.

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    Tax Lola
    Response from Tax Lola

    Thank you Irene, we appreciate your feedback and we are very happy that you had such a positive experience. We look forward to seeing you for the upcoming tax season.

    Verified purchase
    Staff

    Reviewed Aug. 19, 2022

    Our rep was awesome. We haven't finished the process yet. We still have some more work to do. But the ball is in my court right now.

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    Response from Tax Lola

    Thank you Jeff. We appreciate that. We are looking forward to picking your case back up whenever you are ready.

    Verified purchase

    Reviewed Aug. 18, 2022

    Tax Lola was great at understanding our issues and guiding us to the best solution possible. Their knowledge of the ever changing tax laws really helped us understand all the changes and the best way to resolve our situation. Thank you Tax Lola!

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    Tax Lola
    Response from Tax Lola

    We appreciate your feedback Chuck, thank you! We do our best to simplify the complicated. We look forward to working with you on your upcoming tax return.

    Verified purchase
    Staff

    Reviewed Aug. 16, 2022

    I first heard about this company through the Low Power Blowtorch, 101.5 KOCI local Costa Mesa/Newport Beach radio morning show, when Noah would talk about the many things you can do at Lola.com. Having previously dealt with Optima Tax Relief and being unhappy with their services I was interested in trying Tax Lola out to see if they could do what Optima couldn’t. I was most unhappy with Optima’s approach being totally digital and impersonal, and Lola couldn’t have been more opposite. I have a great tax guy now (Chad) that I can reach and ask questions, he is helpful, easy to talk to, and saved me lots of moolaa!

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    Response from Tax Lola

    We appreciate it Bret! Thank you for placing your trust and confidence in us.

    Verified purchase
    Transparency

    Reviewed Aug. 15, 2022

    We were lucky enough to be referred to Chad at Tax Lola. We’ve been having a lot of issues with our taxes for the last few years. It was a lot of trying to figure things out for ourselves and tons of miscommunication. Luckily, we were able to speak with Chad and he untangled and explained everything to us! Him explaining the issues we’ve been having, and how to fix everything, we’re so relieved and finally able to confidently get on track with what we need to do to get everything situated. I would highly recommend if you’re having trouble navigating the whole tax system. We’ll be returning every year to file with Chad! :)

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    Response from Tax Lola

    Thank you Marisa. We're happy we could help. We are looking forward to seeing you for many tax seasons to come.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 15, 2022

    Chad, Noah, and the TaxLola /LOLA24 team is the best! I’ve had several years of unfiled returns, State garnishment, and some nasty IRS communications that were really scaring the heck out of me. Chad has been able to get me on track and compliant. I highly, HIGHLY recommend the TaxLola/LOLA24 team to anyone, regardless of your status of compliance. They’ll get you squared away and truly sleeping better at night with them on your side!

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    Tax Lola
    Response from Tax Lola

    Brian, we appreciate the kind words and we appreciate you as a client. We are glad we have been able to get you back on track and look forward to working together for years to come.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 15, 2022

    I had an issue with my taxes. A friend of mine told me about Chad. He started working on my taxes. All the questions I had, he could answer as he did all stuff. He kept me informed on everything. Sent me copies of everything. He was a godsend. When I didn’t have the money to make my payments, he wasn't hounding me. Every now and then, he would reach out and it was like, “Just checking to make sure you’re good.” He allowed me to pay the way I could. He really did a good job.

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    Tax Lola
    Response from Tax Lola

    Thank you Pat. We are very happy we could help. We appreciate you as a client and value your feedback.

    Verified purchase
    Staff

    Reviewed Aug. 14, 2022

    Chad has been working on my taxes for years now. He’s simplified a lot of this confusion and been getting me in compliance. Would definitely and have recommended people to his services. Chad is very responsive and puts me at ease especially when I’m receiving a bunch of notices from the IRS and FTB.

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    Tax Lola
    Response from Tax Lola

    Michael, we appreciate your review. We thank you for placing your confidence in us!

    Verified purchase
    Staff

    Reviewed Aug. 7, 2022

    Everything was done as I expected. So for me, the program worked great. They kept it simple and told me exactly what they were going to do, and any questions that I had were answered to my satisfaction before we proceeded with anything. It's been a positive experience all the way around. There weren't any hidden fees or agendas. I've had a good working relationship with them and will continue to do so. The progress was evident in my tax affairs going away. They reached out to the IRS and did what was needed to do in order for me to make some progress with getting my tax debt taken care of.

    The program was essentially to do research on the previous 10 years of my tax history. They gave me instructions on what I needed to provide to them, then I provided that information to them and I paid them for that service. So my experience with them started out with this very positive reinforcement of I have taxes that are due. There was negotiations to get them reduced. Now, for the first time in years, I don't owe the IRS anything. I got a portion of my return. The rest of my taxes that were earned for last year paid off my previous debt.

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    Tax Lola
    Response from Tax Lola

    We appreciate your feedback Marcie and we are very happy we were able to keep things simple for you. We value you as a client and look forward to working together for years to come.

    Verified purchase
    Staff

    Reviewed Aug. 6, 2022

    Chad has been extremely responsive, honest, clearly explains all processes, and provides a sense of security and relief for what would otherwise seem like an uncertain outcome. He can provide a realistic and life changing solution for a muddy tax situation.

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    Tax Lola
    Response from Tax Lola

    We appreciate your feedback. Thank you Enrique. We know this can be an overwhelming and stressful situation. We want to make it as easy as possible for you and our clients.

    Verified purchase
    Transparency

    Reviewed Aug. 6, 2022

    Chad helped with my tax issues, he read over the overwhelming about of papers and letters. He explained what everything ment and took the time to explain what my options were. I would recommend Tax Lola and Chad to anyone that feels so overwhelmed and intimidated by Tax debt.

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    Tax Lola
    Response from Tax Lola

    We appreciate your confidence in us Lana; thank you! Our goal is to simplify the things that seem overwhelming so that your experience is as stress free as possible.

    Verified purchase
    Staff

    Reviewed Aug. 6, 2022

    They did several 1040s and 1040-Xs for me. Chad was the primary guy I talked to. He was unbelievably well. I can't express how happy I am with them.

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    Tax Lola
    Response from Tax Lola

    James, we are very happy to hear that you had a positive experience working with us. The feeling is mutual. We appreciate you as a client and look forward to working with you soon.

    Verified purchase

    Reviewed Aug. 5, 2022

    Chad Turned a difficult scary tax situation into a non issue. The willingness to go head to head with the IRS was impressive. I trust the TaxLola guys with all my future tax returns (state and federal). Over all I could not be happier!

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    Tax Lola
    Response from Tax Lola

    Glad to hear that David. Thank you. Our goal is to make this experience as stress free as possible. We appreciate you!

    Verified purchase
    Staff

    Reviewed Aug. 5, 2022

    They've been very good with me. So I've liked their service. It's been helpful. I negotiated some things at first and had them do a few things. We touch base when I can. I'm getting to that time of year when I'm gonna have to get with them again. They've been very cooperative. I've been happy so far.

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    Tax Lola
    Response from Tax Lola

    Thank you Richard, we appreciate your feedback. We're looking forward to reconnecting for the upcoming tax season.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 4, 2022

    The first year that we used them, we did it remotely. It has been good. I've had some questions afterwards and was able to reach out to the gentleman that we worked with. His name is Chad and he's been real helpful. He doesn't wait days to get back to me. We had the IRS on our 2020 taxes and I sent the document that we received to Chad. I asked him if it was legitimate and he said yeah. The IRS sent us a bill for almost $1,000 that was missed in the taxes and we got that cleared up. Then we got another form from state tax and Chad said it was legitimate. So we made the phone call and took care of that.

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    Tax Lola
    Response from Tax Lola

    It was a pleasure working with you Laurie. We're looking forward to seeing you next year!

    Verified purchase
    Staff

    Reviewed Aug. 2, 2022

    Chad has been nothing but a professional explaining things very clearly! I have nothing but the utmost confidence in Chad handling my taxes. He has gone above and beyond since the beginning! He communicates very well which puts your mind at ease!

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    Tax Lola
    Response from Tax Lola

    Thank you Carm! We appreciate your feedback and value you as a client.

    Verified purchase
    Staff

    Reviewed Aug. 1, 2022

    Chad was of invaluable help to me when it came to settling the taxes on my mother’s estate. I would have been lost without him and his team at TaxLola. I highly recommend them if you are in need of high quality tax preparation services.

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    Tax Lola
    Response from Tax Lola

    Thank you very much Mike. We appreciate you!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 29, 2022

    I just have to say it was such a pleasure to work with the team. Chad is the man! Made the whole process easy and stress free. The timeframe was great and with my busy schedule it just flowed wonderfully. Will definitely continue with their services and have been recommending them to my colleagues as well.

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    Tax Lola
    Response from Tax Lola

    We really appreciate that Nick and value you as a client! Thank you!

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    Tax Lola Company Information

    Company Name:
    Tax Lola
    Address:
    18191 Von Karman Ave
    City:
    Irvine
    State/Province:
    CA
    Postal Code:
    92612
    Country:
    United States
    Website:
    www.taxlola.com

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