About Quicken Loans
Quicken Loans is a mortgage lender that provides a variety of home loans and refinancing options through Rocket Mortgage, its online mortgage platform. The company is licensed in all 50 states and is one of the largest mortgage lenders in the country.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
- Available nationwide
- Multiple mortgage options
- Easy online application
- No USDA loans
- No in-person services
Quicken Loans offers a streamlined online application for home loans and refinancing. Those who want to purchase a home, lower their mortgage payments or get cash out of their home might find its services helpful.
Quicken Loans Reviews
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Gabe Sandoval recommended, and was able to refinance in such a fast time!!! I greatly appreciate the help, kindness and patience during the process of refinancing. It was fast, very easy, and very user-friendly for my benefit. Thank you so much Gabe!!!
My experience with the Rocket staff was wonderful, Robert took care in walking me through the process and made sure I understood each phase of the process. During these troubling economic times families are facing hardship in caring for their loved ones, it’s a blessing that there are people who care enough to help them restructure their finances so they may continue to provide the financial support needed to ensure their family is taken care of. Thank you
We would like to express our appreciation for Travis. Travis is knowledgeable and a gentleman. He walked us through a loan we had no knowledge about. Travis answered Mike's questions regarding the VA loan and if he didn't have the answer Travis would obtain it and explain the answers. He also explained why we had to have the inspections and certain documents. Travis always answered us in a timely manner and was very customer friendly. We will recommend Travis to our family and friends when seeking a refinance or mortgage. You have a gem working for Rocket.
The refi team was wonderful. We worked mainly with Verenice and she was very enjoyable to talk with.. Everything was quick and straightforward, if there were any issues they were taken care of promptly. Overall I would recommend Rocket Mortgage to anyone I know!!
We received excellent service. Thanks for your assistance in helping us refinance our home. We were very pleased. We will be recommended you highly to anyone that we know that is in need of purchasing or refinancing their home. Thank you for your service. It was greatly appropriated.
Our experience was very good, good communication with Rocket Mortage employee, all of them was very nice and they all helped us. Spontaneous was Antonio and faster in responding to our questions, at any time. We definitely would recommend to our friends. Thank you so much.
My experience with Rocket was wonderful. Everyone I spoke with communicated clearly, efficiently, and in a timely manner. Each representative I spoke with had a high knowledge base to answer any and all questions. The process was very smooth from start to finish.
The process was easy from beginning to end! I love how they sent emails or text for everything and all I had to do is login and upload the docs. I will recommend Rocket Mortgage to my friends! Super fast too!
I had the pleasure of using Rocket Morgage for my remortgage. The experience was made easy for me with the different personnel as my remortgage went through different processes. Everything went quickly accurately and I was updated when necessary to keep me on track. I was even able to close my mortgage from home because I didn't feel qualified to do it alone from my computer. Thank you Rocket Morgage for everything.
Everyone was good to work with and all very helpfully in getting the loan done. But would help to have a list what forms we needed at the beginning of the loan to make it go faster and smother I think, But you did a good job and I would use you again and tell my friends about you,
Fast closing and great customer service. So glad Rocket Mortgage was able to help use become almost debt free. We did refer our daughter for refinancing. Drew, our contact, was quick to answer any questions we had. Great customer service. She seems to having a great experience as well.
This was the easiest loan I have ever done. If this is the way for first time home owners, they have to go this route. All levels of the loan were so easy. Great teams! Thanks to everyone that helped answer my questions.
Everything went fairly smoothly. I would give 5 stars except # 1 No one has given me information where I make my mortgage payments And # 2 One payoff check was under by $400 + and another over by $300 +. A third was used for my estimate so I owe almost $500 for that one and thought those amounts would be covered. Also the checks were delivered on my porch not in between the door as I was told. It was my understanding that my credit cards would all be of off in full. At this point I am uncertain whether or not I will receive money from the over paid loan or not which is upsetting. Also the total amounts according to Rocket and the closing agent were off by approximately $100 which was also disappointing.
The entire process were efficient and smooth. All involved parties were professional and very friendly and helpful. Our loan officer Joseph ** was extremely professional, very knowledgable and made the process quick and easy. We have been very happy with Rocket Mortgage and continue to be pleased with them after the refi.
This was so fast and easy. I have refinanced maybe three times in the past and all took longer and were more complicated. Everyone was so nice, knowledgeable and helpful. I am telling everyone about my experience. We closed in less than 30 days.
Rocket Mortgage made it easy to get a loan. Franco ** was very helpful. He was efficient and knowledgeable. He knew what to do and facilitated everything for me. I was able to get a loan fast and easy, with no problem, at the comfort of my home. And this makes it truly nice and convenient to avail of the services Rocket Mortgage offers.
Keefer ** is top-notch and provided useful and accurate numbers when I decided to refinance with Rocket Mortgage after another offer from a competitor. He made it simple, smooth and worry-free to close our loan. I would highly recommend Rocket Mortgage!
It has been a pleasure working with the Rocket Mortgage team throughout my busy schedule. Speaking with the team and utilizing the website to collect necessary documents made for a timely and convenient way to navigate the refinance process. I was very pleased with the result of this transaction and would recommend for anyone else to give them a try.
My closing took a bit longer than most do, but the entire way through I felt taken advantage of. Constant changes to interest rates and added-on fees were snuck into the agreement without any notification. If I did not catch these myself I would be paying thousands of dollars more and I consider it to be thievery. I do not appreciate companies that do business in this way. I was also taken for close to $7,000 because of some white-labeled "points" that should not have been there at all. Terrible experience and would not recommend.
First rate start to finish. Kept in the loop all the way through. No question needed to be asked because all info was provided throughout the process as well as what to expect in the next step. I fully recommend Rocket Mortgage.
This is my second review - but here goes again. I worked through my St Farm agent who was excellent in helping me. Suzanne ** in Albany Oregon. Then Josh from Rocket took over. Both were excellent and walked me through and answered all of my questions.
From start to finish it was a great experience. We needed to take equity out of the home for a new business adventure and it was a quick and easy process. Everyone was professional and nice, especially Josh and the gentlemen who closed out with us at our home! All documents were easily accessible and straightforward. This is the second mortgage with Rocket Mortgage and I’d recommend this company to anyone!
We initially contacted Rocket Mortgage for a home improvement loan. Through discussing the situation with me, I was give the option of refinancing the house with not only a great interest rate, but enough cash out to pay for the needed improvements as well as paying off several other bills. My payments are nearly the same as my previous mortgage payment, but now include all the other bills as well. I am very thankful that I was given the information that I needed to make the decision and I will be saving money and paying off my mortgage sooner than I thought possible!
Rocket Mortgage made this process pretty easy and moved quickly. We were able to lower our interest rate and the length of our loan all while keeping our payments pretty close to the same we were paying. We were also able to get some cash for home improvements. I have recommended them to friends that are working on their refinance right now.
From beginning to end, this process was fast and easy. Everyone I dealt with was friendly and knowledgeable. The whole experience was seamless. I would highly recommend using this service. We closed and received the cash out funds very fast.
We had a great experience working with several members of the Rocket Mortgage team particularly given the number of items we needed to work through. Also appreciated the depth of experience, around the clock availability to address our questions, professionalism of each member and the speed to close as it surpassed our expectations.
I just want to say from the very first phone call I had a very pleasant experience. The interactions were easy uploading the documents and the follow up was first rate. The women who brought our closing package to sign and finalize was helpful and sweet. Five stars to Rocket on our experience with our Refinance.
Deal had some issues and communications was a bit choppy between Title Co, Rocket and the Attorney. We were able to work through and thankfully Rocket was able to hold the rate, etc. - Appreciate that! No other issues to report as balance of support team was friendly and responsive.
The loan closed quickly after all of the information was available. I spoke to several members of the team during the process. I had a couple of questions which I emailed to my mortgage banker, I received a timely response. I received communication on a daily basis while the loan was in process. After it closed I heard from no one. I guess everyone was very anxious when we were closing the deal. Not so much after it closed.
Everything went very smoothly and quickly. You lived up to your name, Rocket Mortgage! You were always able to reach someone who could answer your questions. The online portal is very helpful with outlining tasks that needed to be done. Online also showed a list of documents that you could review if needed.
Quicken Loans Company Information
- Company Name:
- Quicken Loans
- United States