Quicken Loans

Quicken Loans Reviews

Quicken Loans Reviews

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Overall Rating4.4 out of 5
See all 6,256 reviews & ratings

About Quicken Loans Reviews

Quicken Loans is a mortgage lender that provides a variety of home loans and refinancing options through Rocket Mortgage, its online mortgage platform. The company is licensed in all 50 states and is one of the largest mortgage lenders in the country.

Pros & Cons


  • Available nationwide
  • Multiple mortgage options
  • Easy online application


  • No USDA loans
  • No in-person services

Bottom Line

Quicken Loans offers a streamlined online application for home loans and refinancing. Those who want to purchase a home, lower their mortgage payments or get cash out of their home might find its services helpful.

Featured Reviews

Milford, CT

We had an excellent experience with Quicken Loan - from the initial contact with the mortgage broker to our closing. Very responsive, knowledgeable and professional. The whole tra...

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Tampa, FL

The overall loan experience was great. My only issue was the amount of documentation required for the loan that I had never had to provide for previous loans with Quicken. At time...

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What is Quicken Loans?

Quicken Loans is a nationwide mortgage lender. The company offers mortgage loans and home refinance loans, giving customers the ability to complete the process entirely online. Those who would rather apply over the phone can speak with a company Home Loan Expert. Quicken Loans services 99% of its loans, so borrowers work with the company from the time of their application till they pay off the loan.

Quicken Loans services

Quicken Loans specializes in mortgages and refinancing services. When you apply for a home loan or refinancing — whether it’s online or over the phone — Quicken Loans shows you loan options along with rates and costs. Customers can choose when and where to close on a loan. Loan types include the following:

  • 30-year fixed loans
  • 15-year fixed loans
  • Adjustable-rate loans
  • FHA loans
  • VA loans
  • Jumbo loans
  • YOURgage fixed-rate, custom-term loans
  • Refinancing for cash, lower payment or shorter term

Quicken Loans FAQ

What does your credit score need to be for Quicken Loans?

Quicken Loans has a general minimum FICO Score requirement of 580. The lender requires a minimum FICO Score of 620 for conventional loans and VA loans.

Does Quicken Loans do personal loans?

Rocket Loans, which is related to Quicken Loans, offers personal loans for vehicle purchases, home improvement, debt consolidation, traveling and just about any other purpose. Apply online to find out what offers you qualify for without any effect on your credit score. Funds are available as soon as the same business day.

What kind of loans does Quicken Loans offer?

Quicken Loans offers mortgages, reverse mortgages, refinancing and personal loans. You can get most types of mortgages through Quicken Loans, including a custom-term, fixed-rate loan lasting from eight to 29 years.

How much does Quicken Loans charge for closing costs?

Quicken Loans’ closing costs depend on the loan type, the type of home you’re buying, where your home is located and other factors. Expect to pay 3% to 6% of the purchase price.

Where is Quicken Loans located?

Quicken Loans’ headquarters is in Detroit.

Is Quicken Loans good?

Quicken Loans is one of the most widely available online lenders. Through Rocket Mortgage, it offers a completely online loan application process, which is convenient for those who don’t have time to visit a bank or financial institution. We think it’s worth considering for most types of purchase and refinancing loans. Keep in mind the company doesn’t offer USDA loans, though.

Quicken Loans Reviews

ConsumerAffairs has collected 6,256 reviews and 7,470 ratings.

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Page 1 Reviews 0 - 5
Verified purchase

Reviewed Feb. 23, 2023

Amazing and above and beyond experience. I couldn’t be more happy and well taken care of every step I took. I don’t know how I would have done this without the help from Rocket Mortgage and especially Sam **. Wow. He is a blessing and I don’t have enough words to say. The best there is. Was an honor to have him as a person to walk me through a world of unknowns but will say his name loud and I couldn’t be more happy. He said he would get me in a home and he did. Was like holding my hand and guiding me along every step of the way. This man is a great representation of your company and proud to say I know him. Thank you for everything.

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    Verified purchase

    Reviewed Jan. 4, 2023

    The process was well outlined by Darren who gave us the initial numbers to give us the cashback we wanted and get us a loan we could live with. He acted quickly. We figured we would need to provide all of our essential financial data. That was no problem. The only hitch was the time from beginning to end seemed to be a little longer than we anticipated. We started the process in mid-October and we didn't close until late December. It just seemed to be long by a few weeks.

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    Verified purchase

    Reviewed Dec. 15, 2022

    We have worked with Quicken Loans/Rocket Mortgage on many different mortgages. For the 1st time, the process was difficult and frustrating. All of the employees were very nice and helpful. The frustration seemed to come from the fact that each person was SO LIMITED in the information they could see or access. Even our main loan contact could not see our file one we were in process. That really limited him from helping us when the process got into trouble.

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    Verified purchase

    Reviewed Dec. 2, 2022

    My experience was very smooth, by that I mean that Tiffany was very clear when describing my options and how each of them worked, and it showed me which one was more beneficial to my financial situation. The only thing that I found to be inaccurate was the fact that I would have two months' grace before I started my repayment process, I was looking forward to having that time to get fully ready. However, it was not a deal breaker and I was very pleased with everything else.

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    Verified purchase

    Reviewed Oct. 3, 2022

    Rocket Mortgage made our buying a new home so easy & smooth I couldn’t believe it! I started out with someone else & they wanted me to several other things to get approved & it turned into a nightmare! So I tried another way & they wanted to charge me a small fortune & I found out the way they recommended me to the paperwork was fraudulent! Then I tried Rocket & I was amazed at how easy & smooth they made everything! Thank you to all those that helped us in our journey. Even with all the hiccups along the way they still made it smooth sailing & now we’re in our new home that we all adore!

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    Verified purchase

    Reviewed March 8, 2023

    My refinance involved payoffs to a number of creditors, and while the refinance itself was flawless and quite streamlined, the payoffs were not. I received checks that I had to mail to the creditors--I never mail to them and didn't have addresses, etc handy. Owing to the timing, most of the payoff balances had changed. A clumsy part of an otherwise effective process.

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    Verified purchase

    Reviewed March 7, 2023

    I would recommend Rocket to anyone needing a loan!! It was a pleasure working with your Representatives, they were very friendly and professional! From beginning to end the loan process was easy, efficient and quick!!! I also use Rocket Money which is another great service!

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    Verified purchase

    Reviewed March 3, 2023

    Excellent service with this refinance. Finished in 2 weeks. Highly recommend Albert!!! The closing was excellent. Received checks to payoff loans in 73 hours. Would gladly work with again. First payment coming up April 1st 2023. Easy way to pay loans online. They will never sell my loan. That is why I changed to them. I kept being sold off for a total of 5 times and I had enough.

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    Verified purchase

    Reviewed Feb. 24, 2023

    I had a good experience with all individuals that I encountered during this entire process. I was made aware of everything that I needed to do so that my refinance could go smoothly. Johnny was also helpful in getting the process going. I was able to contact him at anytime during my loan process.

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    Verified purchase

    Reviewed Feb. 15, 2023

    I could not complete my rating for my Rocket Mortgage experience because it has been over 2 weeks since closing and I still can not (as of 11:36 AM) review my loan information after signing in at your webpage. Until that happens, I just get more and more frustrated with the process! Please help.

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    Quicken Loans Company Information

    Company Name:
    Quicken Loans
    United States