Quicken Loans
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Quicken Loans

 4.2/5 (1801 ratings)
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Quicken Loans

About Quicken Loans

Quicken Loans is a mortgage lender that provides a variety of home loans and refinancing options through Rocket Mortgage, its online mortgage platform. The company is licensed in all 50 states and is one of the largest mortgage lenders in the country.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Available nationwide
  • Multiple mortgage options
  • Easy online application

Cons

  • No USDA loans
  • No in-person services

Bottom Line

Quicken Loans offers a streamlined online application for home loans and refinancing. Those who want to purchase a home, lower their mortgage payments or get cash out of their home might find its services helpful.

Top Quicken Loans Reviews

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Rated with 5 stars
Verified

We had an excellent experience with Quicken Loan - from the initial contact with the mortgage broker to our closing. Very responsive, knowledgeable and professional. The whole tra...

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Rated with 4 stars
Verified

The overall loan experience was great. My only issue was the amount of documentation required for the loan that I had never had to provide for previous loans with Quicken. At time...

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What is Quicken Loans?

Quicken Loans is a nationwide mortgage lender. The company offers mortgage loans and home refinance loans, giving customers the ability to complete the process entirely online. Those who would rather apply over the phone can speak with a company Home Loan Expert. Quicken Loans services 99% of its loans, so borrowers work with the company from the time of their application till they pay off the loan.

Quicken Loans services

Quicken Loans specializes in mortgages and refinancing services. When you apply for a home loan or refinancing — whether it’s online or over the phone — Quicken Loans shows you loan options along with rates and costs. Customers can choose when and where to close on a loan. Loan types include the following:

  • 30-year fixed loans
  • 15-year fixed loans
  • Adjustable-rate loans
  • FHA loans
  • VA loans
  • Jumbo loans
  • YOURgage fixed-rate, custom-term loans
  • Refinancing for cash, lower payment or shorter term

Quicken Loans FAQ

What does your credit score need to be for Quicken Loans?
Quicken Loans has a general minimum FICO Score requirement of 580. The lender requires a minimum FICO Score of 620 for conventional loans and VA loans.
Does Quicken Loans do personal loans?
Rocket Loans, which is related to Quicken Loans, offers personal loans for vehicle purchases, home improvement, debt consolidation, traveling and just about any other purpose. Apply online to find out what offers you qualify for without any effect on your credit score. Funds are available as soon as the same business day.
What kind of loans does Quicken Loans offer?
Quicken Loans offers mortgages, reverse mortgages, refinancing and personal loans. You can get most types of mortgages through Quicken Loans, including a custom-term, fixed-rate loan lasting from eight to 29 years.
How much does Quicken Loans charge for closing costs?
Quicken Loans’ closing costs depend on the loan type, the type of home you’re buying, where your home is located and other factors. Expect to pay 3% to 6% of the purchase price.
Where is Quicken Loans located?
Quicken Loans’ headquarters is in Detroit.

Is Quicken Loans good?

Quicken Loans is one of the most widely available online lenders. Through Rocket Mortgage, it offers a completely online loan application process, which is convenient for those who don’t have time to visit a bank or financial institution. We think it’s worth considering for most types of purchase and refinancing loans. Keep in mind the company doesn’t offer USDA loans, though.

Quicken Loans Reviews

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How do I know I can trust these reviews about Quicken Loans?
How do I know I can trust these reviews about Quicken Loans?
  • 4,132,665 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 10, 2022

Your company was recommended to me to check out for a refi on my home. I did do some comparison shopping and though your rate was not the lowest, your company was the most efficient and professional of the ones I dealt with. The staff was very knowledgeable and kept in good communication letting me know what they needed, when they got it and what the next steps would be. They also did not waste any time getting the whole thing done and that was a great relief to not be dealing with it for weeks. I would definitely not have any problems with recommending their services to anyone considering refinancing their home. I really appreciated their professionalism and desire to get a positive ending to the process with as little pain as possible to myself. Thank you team!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 7, 2022

    This was the absolute best experience in getting any loan, let alone a Mortgage. It started with Tony ** who helped me with my application, follow up, everything really! Tony was exceptional, very knowledgeable and responsive; I was equally impressed for a day or so when Tony was OOO - someone else from his team reached me - NO delays! If you look at any notes on my account every single person was just amazing! The notary who came to close on our home was truly lovely as well, Maleta **. She was so kind and great to talk with, a wonderful ending to this process. I will recommend you anytime I can! Thank you for such a great experience!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 25, 2022

    Thank you for an opportunity that I am able to be of value and stand with our family in a life event we’re experiencing. My mother explained once when our kids were toddlers that their problems get bigger right along with them. Helping them learn and grow to be their own person means having band-aids and encouragement handy. Learning new technology has been quite challenging with this experience. Your business protocols developed during the health emergency fit nicely into my first-aid kit there with the catchers gear and soccer pads for learning how to ride a bicycle. Managing risk responsibly enables people to gain confidence and grow in new directions. Your trust is valued treasure. May blessings continue for your business enterprise.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 6, 2021

    The web site was very good. It didn't take too long to figure out what to do. We had 4% in points, I saw online an advertisement mentioning 2 points. I re-ran the numbers and it still seemed a reasonable deal for me so I proceeded anyhow. The process was very efficient, very impressive. The fees/points did come out higher than I expected when we started. Dallas L was responsive, but I was still left wondering about those points. I was asked whether I would be checking other possibilities for refinancing, and I wonder whether I would have had a different outcome if I had said yes. I wonder why some of those fee'd items need to be done (like title search) when we have already financed with you. That was clearly done already, and we certainly did not sell and re-buy the house in the interim.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 30, 2021

    Adam was fantastic in closing the loan. He answered all of my questions and made me feel good about the process. I have never had such a wow factor in closing on any loan and you all put all the others to shame. You’ve left them in the dust. You were the first ones contacting me almost immediately after my online submission, had the best rates, best customer service, and the name of Quicken to back up your resources. My last mortgage was sold out underneath me and I just don’t see that ever happening with Quicken based RocketMortgage. I have relayed your superior overall service to many friends already and if anyone ever asks me about it, I know where to send them. The app is great as well and I love how I can setup biweekly payments as well as one time payments on the principal. Thank you all for an excellent experience!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 25, 2022

    We had absolutely no trouble with the loan process. It was quick and easy. We would recommend Quicken Loans to anyone looking to borrow money. We were shown, in our opinion, the highest courtesy that could be shown. We never once felt we were being pressured into anything we didn't want.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 23, 2022

    Tyler ** was our banker and was excellent to work with! He understood our numbers and worked timely on everything we needed to get done! The entire team at Rocket Mortgage was a pleasure to work with! Everything was explained thoroughly and if we had any questions, they were answered timely and in detail!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 23, 2022

    Everyone I worked with was extremely helpful and helpful. Renee was the best to work with. Extremely helpful and very pleasant to work with. She helped me save a ton of money having me get quotes for insurance on house and auto. I was extremely impressed at the prompt service we received. I want to thank the entire team.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 18, 2022

    Quick and simple. The account representative that helped us out and walked us through it all was very professional and efficient. The process was so easy and quick. Even the local closing attorney was extremely courteous and professional. The paperwork was all filed and received as promised. Yes, I highly recommend your company.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 8, 2022

    The staff I worked with were friendly, and easy to work with. I was kept up to date on the steps I needed to have done. Along with how far I was in the process. The person I was given for my closing was nice and very friendly.

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    Quicken Loans Company Information

    Company Name:
    Quicken Loans
    Country:
    United States
    Website:
    www.quickenloans.com