PNC Mortgage Reviews

When I went into a PNC branch for them to endorse the check so I could deposit it in my BOA account and start my rebuild, they had me sign paperwork stating I agree to use the money to fix the House (which is no problem because that's what I intended to do) and they literally confiscated the check and kept the money and forced me to go online and register in one of their online Portals to upload a bunch of documents and then request a preliminary inspection before they would release one cent to me (keep in mind it's our money from the insurance company) they then after 3 weeks released 25% of the money upon requesting we deposit it in a PNC checking account, which we did.

They then held the check another 5 days to make sure it cleared, even though the check was from their own bank. After that sum was used, which is very easy to do when you are going for a major rebuild, we had to request another inspection. After another 3 weeks total time being wasted, they eventually released another 25% and again the same deal with depositing the check. After installing a full AC system with all new ductwork and new floors throughout the whole house and finishing two of the bathrooms to about 75% we requested another of their famous inspections to keep the build going, after 2 weeks the inspector came in and said very nice and then reported to the Bank he didn't see enough progress and not to release any more of our money.

My wife called the bank and they told her too bad that if she wanted to get the house done then maybe she should take out a home equity loan through PNC and just use that to finished the job and pay monthly on the loan while the work gets completed and then when finished get a final inspection and if you pass they will release the funds within a month and just pay off the loan. Not to mention, she was very upset at this level of arrogance and lack of customer care, and to think we should get a loan from them, pay interest to them on that loan, while they hold our money hostage. Now, also keep in mind we have not been able to live in the house for the past 7 months and have been paying the mortgage on the house like clockwork the whole time as well as having to pay for a rented condo to stay in. I called PNC, and I was livid, as you can expect, and I called them and gave them an earful.

I told them they were destroying lives by forcefully holding our money hostage while we don't have a place to live because our rented condo is up in 3 weeks and I was told if I didn't like their rules then I should just pay the mortgage off or just sell the house quickly so the mortgage will be paid and then after 4 weeks they would release the rest of our insurance money. What a total lack of decency and respect. They also said I should just refi with someone else as well, which I would be happy to do except I currently have a 2.74% rate on my original Mortgage and why should I refi at a 6.5% rate all because PNC bank is literally the worst around. So as it stands right now, come Mid May my wife and I will be essentially HOMELESS unless we want to sleep on the floor of our home, which is 50% unfinished.

This is the most atrocious bank I have ever dealt with and if you are thinking about using them, think twice because, god forbid you should be affected by a natural disaster, they will put you through Hell. In fact, they have been as bad as the Hurricane. If I could give zero stars I would but 1 is the lowest allowed. For destroying lives, they should be a lot less than 1.

Branches will not accept payments because they do not have access to the mortgage loan system. Send a wire transfer; the information they want on a wire requires more space than today's wire transfer instructions will accept. Finally, called my bank (Wells Fargo) for assistance with the wire and they were the ones who told me PNC was asking for irrelevant information and there was not enough room on the wire form for what they were asking. Now we wait to see if the wire goes through and what excuse they will use to reject it. Next call is to my attorney, there is no winning with PNC.

Chinese Infiltration of PNC Bank. PNC’s Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) and Sanctions program is a domain within Enterprise Compliance, with the chief AML officer reporting directly to the chief risk officer (CRO). The enterprise policy for the program aligns with regulatory requirements and provides governance and oversight of PNC business units. The program sets forth minimum BSA/AML and sanctions standards designed to ensure that PNC is providing compliant products and services and conducting business activities in compliance with applicable laws, rules and regulatory guidance. The chief AML officer provides program updates to multiple committees throughout the year.

Punishments for international fraud can vary depending on the type of crime and the jurisdiction: Wire fraud. A federal crime in the United States, wire fraud can result in up to 20 years in prison and $250,000 in fines. If the crime affects a financial institution, the penalty can increase to 30 years in prison and $1 million in fines. Anti-Money Laundering (AML) sanctions. Violations of AML sanctions can result in serious legal consequences, including fines of up to $20 million and imprisonment for up to 30 years. Fraud is considered to be false representation, dishonesty, or deceit, and can break both civil and criminal law.

I am a PNC Bank SCAM/FRAUD victim in the amount of $900,000 consisting of Chinese International Wires sent from PNC Bank. The issue at hand is I did not approve the International Wires sent from my PNC Bank checking and savings accounts. PNC Bank is also accusing me of the SCAM/FRAUD and International Wires.

Every time I have tried to speak to customer service, they seem not to care so I always end up asking for a Manager. Managers are even worst. They're rude and talk over you, not letting you speak. So it's like we're not getting no where to find a solution to this disaster. In my personal opinion, I would NOT recommend anyone to have a loan with PNC. They're the worst Mortgage Company, I have ever deal with.

Once our loan application made it to underwriting is when it all went downhill. They just kept asking for more and more claiming they needed to do a deep dive into our last three years of financials in order to keep our application "moving along". They continued to ask for random documents from us almost every day over the course of the next two weeks. One week prior to our scheduled closing, we received an email from them stating they would be denying our loan application and not moving forward. No good explanation provided until we called them to understand more because we had never been given the impression throughout the process, up until that point, that they would deny us.

Inevitably they denied because I am a contractually based employee, and they do not approve any mortgage applications for anyone who receives contractual employment. We then became even more disappointed in wasting time trying to get a mortgage through PNC because they knew that from the beginning of the process and never said anything to us about that being an issue. The fact that they waited until one week before closing before denying us was beyond frustrating, almost making us lose the house we wanted to purchase. We have gone with a different mortgage loan company who has given us an even better experience through the entire process. We, my husband and I, would highly NOT recommend using PNC for your mortgage loan and to find another company to work with.

Legally, I need to remove another person from the existing mortgage and I qualify for a loan assumption. There were no issues on the loan assumption pre-approval given my income and no other debts and proceeded with the formal approval and loan assumption. That was 6 months ago and it there isn't an end in sight. Throughout the past 6 months, PNC has asked for additional documentation, which I supplied, and went back on their word on the loan assumption requirements. Each iteration of additional documentation would take weeks for PNC to review and respond.

What prompted this review is that PNC is pulling multiple hard credit inquiries which is impacting my credit score and ability to secure a mortgage through other options. They already have all the possible financial documentation I have and are no longer asking for consent prior to hard credit inquiries. It seems PNC does not want me to assume the loan because they could make more money off me if I'm forced to refinance. The additional hard inquiries would then be justification for an increased interest rate when I have to shift from an assumption to a refinance.

We were ripped on contents for 63 thousand dollars. PNC has added $400 a month for a house the insurance will not fix correctly, still can't live in it and I secured insurance for..My lawyer told me to go public with progressive homesite ripping us off and PNC who I have never in 19 years have been late on a payment. Never use PNC. Disrespectful mortage company. Need a new mortgage company and the world needs to know PNC kicks you while you're down and rips you off. Unbelievable. Need a mortgage and a lawyer that's not scared to fight a rip off mortgage company