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PEX Card

PEX Card

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2 PEX Card Consumer Reviews and Complaints

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Rated with 5 stars
Verified Reviewer
Original review: March 2, 2018

I'm the administrator for PEX at my company. I'm not sure that these other reviewers are real. I stumbled across this site while googling around. First off, PEX is a business expense card, not a consumer card. Second of all, I have not had any problems that they didn't fix, but the whole point is that I can do everything myself and it just works. I'm going to call them to mention this site.

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 23, 2018

I'd give them a 1/2 star if able. Customer service is nonexistent. They are in the Phillippines so they don't understand the language. It is most frustrating. They say the same thing over and over again as though they are robots and the answer they repeat have absolutely NOTHING to do with what was asked. If this only happened one time that would be fine. But it happens over and over again. I am now looking for a new company where there is a true customer service when an issue arises and where someone can understand English words other than what is written on a tablet in front of them.

I'd give them a 1/2 star if able. Customer service is nonexistent. They are in the Phillippines so they don't understand the language. It is most frustrating. They say the same thing over and over again as though they are robots and the answer they repeat have absolutely NOTHING to do with what was asked. If this only happened one time that would be fine. But it happens over and over again. I am now looking for a new company where there is a true customer service when an issue arises and where someone can understand English words other than what is written on a tablet in front of them.

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3 people found this review helpful
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PEX Card expert review by Barbara Friedberg

Founded in 2006, PEX Card is a leader in business expense management. The company offers a suite of business expense management solutions.

  • Products: PEX Card has solutions for a variety of business employee reimbursements including business debit and credit card alternatives, petty cash, travel reimbursements, fuel expense cards finance tools and more.

  • Upfront pricing: Fee structure is clearly outlined on the company pricing page. After a $49.95 one-time set up fee there is a $7.50 per card per month charge. There are no transaction or load fees and heavy users avoid all fees. There is a special pricing structure for nonprofits and PEX ambassadors.

  • Streamlined reporting: The simplified reporting allows financial officers to quickly view expenses.

  • Low international transaction fees: Transaction fees on international purchases are 1.5 percent, making business travel more affordable.

  • Petty cash made easy: The process of dispensing cash can be complex and carries risks. By switching to the PEX card, employers make paying for fuel, small expenses such as food and miscellaneous items easier.

  • Best for: Businesses seeking petty cash and employee business expense solutions.

Profile picture of Barbara Friedberg
Barbara Friedberg Personal Finance Contributing Editor

Barbara Friedberg, MBA, MS is a former investment portfolio manager with decades of financial experience. Friedberg taught Finance and Investments at several universities. Her work has been featured in U.S. News & World Report, Investopedia, Yahoo!Finance and many more publications.

PEX Card Company Information

Company Name:
PEX Card
Address:
462 7th Avenue, 21st Floor
City:
New York
State/Province:
NY
Postal Code:
10018
Country:
United States
Phone:
(877) 274-3390
Website:
www.pexcard.com
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