Oxford Gold Group

Oxford Gold Group Reviews

Oxford Gold Group Reviews
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Overall Rating4.7 out of 5
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About Oxford Gold Group Reviews

Oxford Gold Group is a precious metals investment firm based out of Beverly Hills, California. The company offers self-directed precious metal IRAs and specializes in helping you meet your retirement goals by tailoring investment strategies to fit your needs through the acquisition of precious metals.

Pros & Cons


  • Transparent fees
  • Two depository options
  • Gold, silver, platinum and palladium options


  • No online purchases
  • No online application

Bottom Line

Oxford Gold Group is an investment firm that offers precious metals and self-directed retirement accounts. It has a number of benefits, as long as you’re fine contacting the company by phone or email.

Featured Reviews

Cincinnati, OH

My experience with Oxfords was outstanding. They kept me well informed and the transactions I needed to make were as smooth as possibly could be. Great value and customer service....

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Torrance, CA

Great company with great service! I was very nervous about transferring my IRA into gold and silver, and considered myself a rookie when it came to precious metals and purchasing ...

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Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

About Oxford Gold Group

Oxford Gold Group is a gold, silver, platinum and palladium dealer that also offers gold and silver IRAs. You can open a new account or roll over an existing IRA or eligible 401(k).

Oxford Gold Group uses the Delaware Depository and Brink's Global Services to securely store IRA metals. Texas residents can also choose the company’s exclusive Texas storage facility.

How does Oxford Gold Group work?

Unlike with a traditional IRA, you can choose your investments through a self-directed precious metals IRA from Oxford Gold Group. That means you pick what IRA-approved metals you want to invest in, including gold, silver, platinum and palladium.

If you’re interested in opening a precious metals IRA with Oxford Gold Group, visit its website and download its free guide to investing in precious metals. You need to enter your name, email address and phone number to receive the guide.

Once you’re ready to start investing in gold and other precious metals, Oxford Gold Group helps you choose which product is right for you. Oxford Gold Group offers coins and bars in multiple precious metals, and the company provides preparation, packaging and shipping services on delivery orders.

Oxford Gold Group prices

The only fee Oxford Gold Group lists is a $175 annual fee for accounts with less than $100,000 and a $225 annual fee for accounts with over $100,000. The company states that it doesn’t charge any additional percentages or fees outside of this annual one, but you are responsible for paying for your gold or precious metal products.

Oxford Gold Group FAQ

Is Oxford Gold Group good?

Oxford Gold Group is a legitimate business that offers gold and precious metal investment services to customers nationwide. Whether it’s right for you depends on your financial situation, though.

Where does Oxford Gold Group store my precious metals?

Oxford Gold Group stores your precious metals in either Brink's Global Services in Salt Lake City, Utah, or the Delaware Depository in Wilmington, Delaware.

Does Oxford Gold Group give updates on my gold or precious metal investments?

Oxford Gold Group gives you updates on your gold and precious metals throughout the buying and shipping process. Once your metals reach the depository, you receive quarterly updates on your investments.

How much does Oxford Gold Group charge?

Oxford Gold Group charges a $175 annual fee on accounts under $100,000 and a $225 annual fee on accounts over $100,000.

Is Oxford Gold Group legit?

Oxford Gold Group’s precious metals investment services are a legitimate way for people to diversify their retirement portfolios. The company can help you set up your self-directed IRA, and it works with IRS-approved depositories to store metals held in IRAs.

Oxford Gold Group Reviews

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Verified purchase
Customer ServiceStaff

Reviewed Sept. 8, 2023

I called Oxford Gold and Larry answered and we started our relationship. We've been hanging ever since. It didn't matter to him what I was investing. And at the time, Oxford Gold also was giving away silver coins if you invested or became a customer. He worked with me and we worked with the young lady who handles the wires. Every year, I usually buy from him. I just bought 5,000 in gold coins from him and I haven't even gotten them yet. That's how new it is. He’s always there for me and I just go to him for everything now. I call him for everything and he reaches out. He's the professional and I trust what he tells me. I love Larry. I'll be with him to the end. I got him programmed in my phone and he's on my email. We are gonna have a brush-up call next week to see where I'm at and what's going on. We do that every so often, too. I rolled over 401(k) and this is my first out-of-pocket purchase from him.

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    Verified purchase

    Reviewed Aug. 2, 2023

    As I am getting closer to retirement age, I decided a couple years ago that I want it to roll over part of my company 401(k) to gold IRA. I had absolutely zero knowledge on this subject so I decided to Google the top companies that provided this service. I decided to go with Oxford Gold because they were at or near the top of all the sites that I went to.

    Pierre ** was the representative assigned to my account. He was so thorough at explaining the process to me. I almost feel like I could be an Oxford Gold Group representative. Not really but let’s just say after the transaction was completed I didn’t have that I hope I made the right decision feeling. Pierre explained the entire process so thoroughly and completely that I was made decision on which package to choose which ended being the one that he also felt would be the best fit for me. So if you are ready to convert your 401K to Gold and other precious metals contact Oxford Gold Group and ask for Pierre **.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed July 20, 2023

    I went to Oxford Gold and they were very professional, swift and efficient. They were very thorough about how things worked. I was looking at situations, like do I want a depository that is segregated or non-segregated, and they did a good job of explaining what that was. I've been told other things by other companies. “Hey, if it's non-segregated, your gold and silver is just kind of thrown about in one big room.” I said, “What?” Oxford Gold said, “No, it's not thrown about. You'll have one big room, and then every specific client has a drawer or a metal box.”

    I had a great experience with the girl I talked to, and we got everything done in short order, methodical and professional. I'm not looking for people to give me a sales pitch when it comes to precious metals. I want them to speak like a banker. Some of the people I talked to said, “Oh, okay. I'll try to reach you end of the week. We've only got so many people.” “Okay. Whatever.” She wasn't like that. She was very good with following up, and to my understanding, she'd been doing this for some time, which was verified by her level of efficiency in fact sharing and follow through. I particularly liked her. She went into the pertinent details that I needed, but not a bunch of other stuff. She shared information with me that saves me money.

    Given the nature of what is going on in this country, which now, I trust no bank and nobody in the financial system altogether. I asked the girl I talked to, “What if there is a time that comes I just wanna go get my own precious metals and put them in a safe in my house?” She said, “You can do that any time you want to. But unlike other companies, we don't charge you for that.” The first company that I used to put my money in was gonna charge me to take physical possession of my precious metals, whereas Oxford Gold doesn't. I can just come and get my precious metals or have them shipped to me any time I want to, and there's no penalty for that. That was very appealing to me. I would like to have an option.

    I give Oxford Gold 5 stars, and I don't toss those stars around lightly. I just finished writing a book on business culture, and I have completely slammed a lot of businesses. A lot of people just went south during COVID, but those people who are still standing and have great cultures, service and communication, I weigh heavily. I have friends that use other companies, and I told them they should use Oxford Gold because this space, particularly in the last few years, has gotten a little crazy. No one trusts the banks and everybody's thinking, “Okay, I need to buy precious metals.” A lot of people have sprung up, representatives who just don't know what they're talking about, and I think, “Okay. I don't feel like handing over a bunch of money to somebody who sounds like they're a trainee.” I've been doing this for a long time.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed June 4, 2023

    Jared was very informative. He told me exactly what it was, what we needed to do, where I wanted to go with this, and the best pricing to get. The funny part about it was he gave me the pricing and he told me, "Go ahead, look it up, you know, the other places," and I did. They were very, very competitive, and they did an excellent job. I got the packet FedExed the next day. So it was pretty quick. I opened it and then I called him and he went on the phone and we went through the whole packet. He showed me how to do everything and what the value of it was, and the historical value of gold, whether we were gonna buy eagles or half eagles. He said, "Well, you know, Joe, that's your decision. But my suggestion to you is to buy, you know, the half eagles. They're at a good price," which they were at the time when I started, and I got them at a really good price. Now, they're skyrocketing.

    Jared also calls me and says, "Hey, you know, have you looked at the price? See how gold is moving." He explains to me what's happening, the spot gold, and this is unsolicited. I highly value that. He keeps me in the loop. He has thousands of accounts but it's amazing that he knows and calls me by name. Also, he's gonna help me set up a direct deposit into a monthly thing. I'm really, really, really pleased with him.

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    Customer ServiceSales & MarketingStaff

    Reviewed May 13, 2023

    Oxford Gold Group was probably the first company that I talked to that made me feel like they knew what they were doing and I wasn't getting so much of a sales pitch other than just some basic information, which is what I was looking for. I got a self-directed IRA and the rep provided some information in an email upfront, and then we went through the email and discussed the items that were listed in it. I went back to them another day and got some more questions answered that I had questions about. Then we arranged to make an appointment and do their application for the IRA.

    The process was easy. It was just a phone call that took 20 minutes and we followed up with another phone call a few days later to my current 401(k) provider. Then we initiated a rollover into the IRA and it all seemed to go smoothly. Everything is what I was looking for. The information was forthcoming and there wasn't any pressure being applied. I was able to take my time so, I appreciated that.

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    Oxford Gold Group
    Response from Oxford Gold Group

    Thank you for sharing your Oxford Gold Group experience with others. We are grateful for your feedback and are delighted that you were able to obtain the necessary information and received outstanding service during your interaction with us!

    Verified purchase

    Reviewed Sept. 26, 2023

    The whole process with Oxford was good. It went really smoothly. It's just not clear as far as where the gold is at right now. I looked on the website, and it just shows an amount, but they said that takes some time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 26, 2023

    I ordered some gold from Oxford that was about $20,000 worth. I had questions. I tried to get ahold of the rep, and she referred me to her boss. And for two days, there were no answers. Finally, in return, I'd gotten confirmation that they had received my check. I told them, “I'd like some response from you by 2 o'clock today or I'm gonna cancel my check.”

    I went to the bank. They had withdrawn it already. This was before my confirmation letter had arrived to them. That's a bad business practice as far as I'm concerned, and I'll never do business with them again. I had gotten ahold of the bank while I was in there and I stopped the payment. Had I not stopped payment the same day that the withdrawal was made, I would have been out of that money. The gal I originally had called on a follow-up and she got an earful. Oxford sounded reputable and turns out it’s poor dealings. First off, I was told that all bullion goes through the IRS. I found that not to be true.

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    Verified purchase

    Reviewed Sept. 23, 2023

    When I had some questions, the rep answered them. She was knowledgeable. I was comfortable working with her.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2023

    Using Oxford Gold Group is a good way to just diversify. I've worked with Casey twice. I've reached out to her, she reached back out to me. We've talked on the phone at length. She explained everything thoroughly. Asked if I had any questions. She seems knowledgeable, friendly, and responsive. I've come to trust her and that's why I called her the second time.

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    Customer ServicePriceStaffGold Quality

    Reviewed Sept. 22, 2023

    I got a call right away from the Oxford Gold representative and she ran me through the investment guide. That was even before she sent it and once I got it, we went through it again. The transfer of the money from my IRA had to be completed. And then, we met the third time. Once the money was available, then we could talk about what gold to buy and silver. Since I purchased, the price of gold has gone down a little bit and the price of silver has gone up. Then it went down and then it went back up. I'm about even. The gold and silver that I purchased weren't even made yet, and the coins that I bought weren't even minted yet. That was supposed to happen in a couple of months.

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    Oxford Gold Group Company Information

    Company Name:
    Oxford Gold Group