Merrill Edge Mutual Funds

Merrill Edge Mutual Funds Reviews

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating2.9 out of 5
See all 24 reviews & ratings

About Merrill Edge Mutual Funds Reviews

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Merrill Edge Mutual Funds Reviews

ConsumerAffairs has collected 24 reviews and 189 ratings.

  • Recent
  • Oldest
  • Most helpful
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about Merrill Edge?
  • 4,315,640 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 10
profile pic of the author

Reviewed Oct. 3, 2023

Login for Merrill hardly ever allows you access to your funds! I repeat - Hardly ever works, during the daytime, at night and often on weekends! Horrible company to deal with! Were great till purchased by Bank of America!!!!

Thanks for your vote! Report
profile pic of the author

Reviewed March 6, 2023

When speaking to Merrill's representative via phone, my experience has been very, very good. So good, in fact, I wrote a letter of appreciation. Problem: Merrill held thousands of dollars belonging to me. I moved my address and the resulting rough and tumble of finding a permanent location was, to say the least, difficult. It's fair to say, Merrill did not know where to refund cash left in my account. Solution: Overall, the good outweighs the not so good. The people who speak, via telephone, to Merrill's customers are more than remarkable. They are courteous and they work to understand the client's needs. THEY get things done! Thanks! Jon G. Arizona

Thanks for your vote! Report

Not sure how to choose?

Get buying tips about Mutual Fund Companies delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thanks for subscribing.

    You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Reviewed Aug. 17, 2022

    If you call Merrill Edge on their published phone number, you will be on hold for the rest of your life. No one answers their phone. You will listen to obnoxious music while you wait for a non-existent customer service representative to pick up the phone, which will never happen. Merrill Edge has a lot of computer-oriented glitches, such as failing to send an authorization text message for secondary validation of account ownership, locking you out of your account, etc., etc. AVOID MERRILL EDGE AT ALL COSTS OR BE PREPARED FOR NEEDLESS AGGRAVATION!

    Thanks for your vote! Report

    Reviewed June 15, 2021

    They sent me a signup offer (get unto "$600" and "$900" for preferred). I deposited all the cash, meeting all the conditions. However, they did not deposit the bonus, and upon calling (three times), they still do not tell me why it is not deposited. This is months after I have my cash stuck with them. I think while the product I would give 3 stars, their bait and switch on bonus is 1-star.

    Thanks for your vote! Report

    Reviewed Jan. 25, 2021

    They opened a Bank of America checking account that I signed up for to get a $600 bonus they offer, but cannot even get them to deposit my large inheritance check after 2 tries, so I then simply deposited it at another bank which took all of 5 minutes to do. When I call them they repeatedly do not answer but put me on long and meaningless holds. I have so far wasted 3 hours with these turkeys and seeing how they routinely function, I am now out of here. What a waste!

    Thanks for your vote! Report

    Reviewed Jan. 7, 2021

    The Merrill Edge website has lots of information, but their "search" feature needs some serious re-working. They have no Chat feature on their website; you can only call them (or write them). I wanted to use some of the money in my money market IRA account to purchase more shares of one of the investments in my IRA, and there is NOTHING on their website that is helpful!! I spent 30 minutes bouncing all over their website trying to figure out how to do it, and nothing worked. Come on Merrill Edge. Give some readily available instructions.

    Thanks for your vote! Report

    Reviewed Nov. 9, 2020

    PLEASE BE AWARE: This company will make it extremely easy to move money into an account via ACH transfer, then it will be impossible to transfer money out of your account to an external linked account without incurring large fees. IMHO this company is a total scam. I have tried for an entire day to find out how I can move my money out and they bounce me from department to department ... hours of wait. Don't be lured by the bonuses for moving money to them, this company is a scam. They discourage moving money out. You won't be able to have your money back unless they charge you large fees for wire transfers.

    Thanks for your vote! Report

    Reviewed May 27, 2020

    My brother passed away five years ago come this October. He had money at Merrill that we have been trying to get out for his kids for years. We have done everything asked of us yet Merrill has blocked us every step of the way between “losing” paperwork, not responding to phone calls, changing reps so many times and the ball getting dropped each and every time.

    After threatening to report them with a deadline the end of March, we finally received an email on April 24th stating that our transaction was complete. Did we receive any instructions on how to access the money or any paperwork regarding it? No, that would be too easy. So now we are getting a run around trying to set up access to the account. We are completely and utterly frustrated. IT IS NOT THEIR MONEY!!! THEY ARE HAPPY TO TAKE IT, BUT DO NOT WANT TO PART WITH IT!!! And it’s a little scary to me that a company that handles other people’s finances can’t keep track of their own records. I will NEVER willingly do business with Merrill nor would I ever recommend Merrill to anyone.

    Thanks for your vote! Report

    Reviewed March 26, 2020

    Merrill won't let me talk to a broker since I'm investing less than $500,000, but I was assured the Merrill Edge app was quick and easy. Ah, no. I have now spent over 90 minutes on the phone attempting to make 2 trades. First, they wasted 45 minutes of my time getting the bank on the line to verify a deposit that had already exceeded the mandatory 48 hour hold. I attempted to make another trade 10 days later, and Edge was still holding a deposit that they ALREADY VERIFIED WITH THE BANK over a week ago. As a result, I missed a trading opportunity. This account is going to be closed. Have to believe there are other choices that are far better.

    Thanks for your vote! Report

    Reviewed March 18, 2020

    I have some money in my BOA account and I wanted to make some investments with ME. On 3/12/2020, I made a telephone call appointment with ME on 3/13 at 3 pm. But no one called me. I tried to call them, but I couldn't find a number in the confirmation email. Then I made another in-person appointment with an advisor the next day on 3/14 at 11 am. But when I arrived at the bank branch, the advisor didn't show up with notifying me. I still have the two confirmation emails with ME now, but they made me disappointed so much. I don't believe they would manage the investment well for me. So I transferred my hundreds of thousands of dollars from BOA to other banks and successfully got an advisor there.

    Thanks for your vote! Report
    Loading more reviews...

    Merrill Edge author review by Ashley Eneriz

    Bank of America bought Merrill Lynch in 2008, and Merrill Edge launched in 2010 to streamline services for existing Bank of America and Merrill Lynch brokerage customers. Merrill Edge offers a wide variety of financial services, including managing mutual funds. Both those with Merrill Edge accounts and those with accounts at other firms can purchase Merrill Edge mutual funds.

    • Financial services: Merrill Edge offers many financial services, including professionally managed and self-managed brokerage accounts, retirement accounts, college savings, personal banking and more. In addition to mutual funds, those with brokerage accounts can purchase stocks, ETFs and options.

    • Socially responsible funds: Merrill Edge has several funds the company classifies as socially responsible, meaning they do not include investments in companies whose practices are environmentally harmful or in conflict with any religious beliefs. The funds are also free of investments with alcohol, tobacco or firearms companies.

    • Client education: The Merrill Edge site has several easy-to-understand resources for those who have never invested in mutual funds before. The articles How to Choose a Mutual Fund and How to Read a Mutual Fund Prospectus are useful for new investors and available for free.

    • Financial advisors: Investors looking for extra guidance can get help from a Merrill Edge financial advisor. They can find an advisor in their area by visiting the company’s website.

    • Live chat: Visitors to the Merrill Edge site can get instant answers to their questions with the site’s live chat feature, available 24/7.

    by Ashley Eneriz Senior Staff Writer, Personal Finance

    Ashley is an expert finance writer who worked for 12 years with top names in the industry, including Discover, The Hartford, ScotiaBank, Chime and Synchrony. She joined ConsumerAffairs in 2022, and specializes in coverage of banking, credit repair and debt management. Her writing has also been featured in Forbes, Time, Yahoo, MSN and Reader’s Digest. In her personal life, she enjoys homeschooling her three daughters and writing children's books.

    Merrill Edge Mutual Funds Company Information

    Company Name:
    Merrill Edge