JG Wentworth Debt Relief

JG Wentworth Debt Relief Reviews

JG Wentworth Debt Relief Reviews
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Overall Rating
3.8 out of 5
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About JG Wentworth Debt Relief

JG Wentworth has been helping individuals overcome financial hardships for more than 30 years with a variety of financial solutions. JG Wentworth Debt Relief’s services can help reduce or eliminate your unsecured debt in as little as 24 to 48 months. The company negotiates with creditors on your behalf and may be able to settle your debt for significantly less than what you owe.

Pros & Cons

Pros

  • One monthly payment
  • Good credit not required
  • No upfront fees

Cons

  • Not available in all states

Bottom Line

JG Wentworth Debt Relief can be helpful to those with $10,000 or more in debt. Although there are fees associated with their services, these fees are only charged as your debt is settled.

Featured Reviews

Verified
Malden, MA

Customer service was very prompt. Within a couple of months, I saw my debts getting settled. I get a text and I can accept the offer right there so it makes the process easier. .....

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Verified
Fayetteville, NC

It was a great opportunity for JG to handle my situation. They kept me informed of all business. And was concerned about my well being. They kept me financially stable being to ca...

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What does JG Wentworth Debt Relief do?

The JG Wentworth Debt Relief's program assists individuals with unsecured debts, primarily credit card debt, medical debt, personal loan debt and private student loan debt. To qualify for the company's program, you must:

  • Reside in a eligible state
  • Have more than $10,000 in unsecured debt
  • Be able to afford the monthly program payment

A certified debt specialist will review your debt to determine if you qualify for the JG Wentworth debt relief program. If you choose to enroll in the program, JG Wentworth Debt Relief will begin working with creditors on your behalf to lower your debt.

How much does JG Wentworth Debt Relief cost?

JG Wentworth Debt Relief does not have any upfront fees. Fee percentages, typically between 18% to 25% of your enrolled debt amount, are only paid once the company settles each debt. The actual percentage depends on your specific situation and state regulations.

Fees are calculated into your monthly program payment and will never increase. You are free to cancel the program with no penalty at any time during the debt settlement process.

How long does JG Wentworth Debt Relief's program take?

Although the program length varies, JG Wentworth Debt Relief states that the average individual can pay off their debt within 24 to 48 months of starting the debt relief program.

We recommend asking a certified debt specialist how long the program took for people in similar situations to yours.

JG Wentworth Debt Relief FAQ

Where is JG Wentworth Debt Relief available?
JG Wentworth Debt Relief services are currently available in 30 states and Washington, D.C. The company operates in:
  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Florida
  • Idaho
  • Indiana
  • Iowa
  • Kentucky
  • Louisiana
  • Maryland
  • Massachusetts
  • Michigan
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • New Mexico
  • New York
  • North Carolina
  • Oklahoma
  • Pennsylvania
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington, D.C.
  • Wisconsin
Will JG Wentworth Debt Relief affect my credit rating?
Enrolling in any debt settlement program will likely have a negative impact on your credit rating because you choose to stop paying your creditors. As your debts start to settle and you maintain good credit behavior, your credit rating will likely begin to improve.
What types of debt are eligible for JG Wentworth Debt Relief’s program?
JG Wentworth helps individuals with more than $10,000 in unsecured debt, which includes credit card debt, medical debt, personal loan debt and private student loan debt.

Is JG Wentworth Debt Relief really worth it?

JG Wentworth Debt Relief’s program is completely online, so the service might be ideal if you have at least $10,000 in high interest unsecured debt, are unable to get approved for a debt consolidation loan or are looking for an alternative to bankruptcy.

JG Wentworth is a member of the American Fair Credit Council and has been helping individuals overcome financial hardships for more than 30 years. The company provides a free savings estimate that can help you decide if its program is a good fit for you.

JG Wentworth Debt Relief Reviews

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2 featured reviews
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Page 1 Reviews 0 - 5
Verified purchase
Customer ServiceOnline & AppStaffProcessTransparency

Reviewed Sept. 4, 2023

JG Wentworth kept me on a program and referred me to someone that could keep me on the program with paying off my credit card debt. They weren't pushy with what they were doing. I asked for what I wanted and they gave me that. The program worked well, and the customer support is good. I had to find a lot of different documents on the website, but they made it easy, and when I didn't understand, they walked me through it. The reps answered all my questions, and if I called, there was someone always that was available. I never felt misunderstood. I had a good experience and I appreciated their honesty.

I would consider working with JG Wentworth again. There was a litigation against an insurance company that did not sell term insurance to **, and my parents, my brother and I qualified for that lawsuit. We won, but the insurance company, MetLife Credentials, got us again. They said, "Okay, we'll just give you a life insurance policy," which they never sent the policy. They said it was for five years, then they sent a letter and said the five years was up and that was that. When I tracked it down and talked to a lawyer in California, they said, "Well, the time for filing against that has lapsed," but they were doing the same crooked thing. I thought about calling JG Wentworth and seeing if they could take that case and get me my money. It would be nice if they could find out about that doggone case of mine, but it might have been too late.

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Response from JG Wentworth Debt Relief

Hi Alice! Thank you for your kind words and trust in us. We're pleased to have met your needs and made your experience hassle-free. Your recommendation and potential future partnership are greatly appreciated - thanks for sharing!

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 22, 2023

    The guy who was helping me initially was really receptive and he really had to take his time and explained everything to me. He broke it down to the simplest way I can understand. The program is working. But there is still one of the loans on my credit report saying delinquent, which I was really expecting to have been paid off and taken care of. Also, they transferred me to another credit organization and I am paying off my loans. At some point, I was a little jittery because I wasn't getting enough information as to how the loan strategy was gonna work out.

    My initial understanding was that JG Wentworth was gonna pay my loan off and then I pay JG Wentworth. But the strategy was you pay into their account they are creating for you and on the backend, when the loan goes into delinquent, then they would negotiate with the creditors. What was happening on the backend? You are doing this with the strategy of reducing your debt. But then when your debt goes into delinquent, that also decreases your credit score and it doesn't just decrease your credit score, it stays on your credit record for a very long time. Even if you pay off that loan, the delinquency is still gonna weigh on your credit score. If JG Wentworth is interested in knowing how they can improve on whatever they do, that is a key thing. But I'm paying the same amount of money just at a minimum rate per month. I can recommend JG Wentworth to other people.

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    Response from JG Wentworth Debt Relief

    Hi Mahmood! We are delighted to be on this journey with you. Your improved credit score is fantastic news – thanks for sharing!

    Verified purchase
    Customer ServiceOnline & AppProcess

    Reviewed Aug. 22, 2023

    I really like the program I signed up for at JG Wentworth. They reach out on your behalf to the companies and negotiate the payments. Sometimes you have to be on the phone, but not usually, and it's a fairly easy process. There is a lot of paperwork that comes with it, digitally, and you don't have to go anywhere as far as going to a brick and mortar location. It really fit my situation. You just apply online, then they get in touch with you, and I didn't need anything difficult or anything that I didn't already have access to as far as my account information. Their website is also easy to use and they tell you where you can log in at. And if you have any questions, they tell you to call the 1800 number, which has always been very helpful. And if you can't get anybody, then they'll call you back or send you an email asking when they can get in touch with you so you don't have to constantly play phone tag.

    The person that I had answered any questions I had, which usually I don't have questions until after. It's going to be a couple of years before it all pays down, but it's so much easier than trying to stress over making various monthly payments. Hopefully, I won't get myself again in the situation for which I needed them, but if I did, I would work with them again or recommend other people to go through them.

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    Response from JG Wentworth Debt Relief

    Hi Danielle! Congratulations on your progress! Reach out to us to discuss your concerns – we're here to help – thanks for sharing!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 2, 2023

    I was scared to take the program at first. When I first talked to the agent, I wasn't behind on any bills but I was only making minimum payments. Other things happened during that time period where I knew I wasn't going to be able to keep up with the payments alone. I was no longer working and having the income that I previously had. That was gonna make me fall behind so I went ahead and tried JG Wentworth. It worked out for my benefit once I saw what the agent was saying initially.

    I had to send in all the statements that I had from all the previous charge cards accounts. JG Wentworth has your income and what your monthly income would be. From there, they work with you to say, "This will be the amount that we calculate," as well as how you can pay them off. They said it was a set amount and they asked if I was comfortable with paying that amount. They try to work with you and they send a statement out saying each month, if somethings comes up and if you can't make that payment in time, you should let them know. But you have to do it in a timely manner so they may have to set the payment back.

    Customer support was pretty good. I mainly dealt with them a lot by the email. I wasn't that tech-savvy but I was able to take pictures of some of the statements and send them in that way. The agent will call you back, if need be. They were friendly staff and they ask you if you had any questions and try to assist you. JG Wentworth has been really good to me. My program is not complete yet but it's been working and it's really helping me. They encourage you to put more money in. I've only done it once or twice.

    Another company reached out to me about getting a loan. But I was scared to take that. I've gotten used to doing this program. I don't want it to come back to haunt me. They may come up and say that I have to pay more than what I am normally paying for the program. I have been doing well so far with the program. I would definitely suggest to friends to give JG Wentworth a call to see if they could help them in their situation.

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    Response from JG Wentworth Debt Relief

    Hi Allison! We're glad the agent explained everything and worked with you on your payments. Thanks for your support!

    Verified purchase
    Customer ServicePriceStaffProcessTransparency

    Reviewed Feb. 23, 2023

    JG Wentworth laid everything out - how they were gonna do stuff. Every time they would contact one of the debtors that I had, they always kept me informed, which was the biggest thing. Whether it was through email or text, I always knew the whole process. Also, if I had any questions, they were always there to answer me.

    They explained to me, in some instances, that the process could take a little bit longer than others because they have to wait for the creditor to consider the account delinquent. Some creditors were easier to deal with as far as wanting to settle the account and others were a little bit harder. Every once in a while, they would have to reach out to me and get both of us on the phone at the same time to give them permission to access the account or settle the account. But they were always there.

    Most of the time, the person that was handling my account was always available. If not, he called me back as soon as he got off the next line. The way the program worked was I could continue to make the monthly payments that I was making and it would go to the creditors from that point. But they had a program where they had another company that worked with them that offered me a loan. It was a higher interest rate loan than you would normally get but considering my credit status, it gave me an opportunity to pay everything off.

    I was approved for the loan which was right about the same amount as the monthly payments that I was paying before. But it takes 40% if you add everything up completely. I accepted the loan terms and that money was sent to JG Wentworth who pay the creditors. Instead of it being strung out for three years and always showing delinquent, it's gonna show as being paid. It'll still show as delinquent but paid and it's gonna have a better status. Once all these accounts are paid, my credit score should go back up.

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    Response from JG Wentworth Debt Relief

    Hi Ronald! We are pleased your program has been such a positive experience - we are excited to be on this journey toward the financial future you deserve!

    Process

    Reviewed Nov. 22, 2023

    I have been a part of the program for about 15 months, and my credit score took a big hit as expected. One account was settled quickly, but now I have two lawsuits and one of those I had to settle and pay more than I originally owed! Now I’m being asked to increase my monthly payment in order to settle the other suit and again pay more than I owed because of the fees. I feel like I was sold lies, since I was told based on their vast experience they would be able to save me a large amount of what I owed and they would make it easy. Now I’m paying more, with a horrible credit score.

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    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we asked a representative to reach out and discuss your concerns.

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    Process

    Reviewed Nov. 22, 2023

    When I first started working with your company, I was so relieved to finally be able to get everything down to one bill. I’ve been struggling to pay off debts since 2020, and really needed help. I was hopeful to get this process started, but now all I have is worse credit than when I started, companies and banks calling me every day because of missed payments, and no word on how this is even progressing. Now I get another loan company calling me every day because you all sold them my information. I just wanted to resolve my debt and pay it off, but unfortunately I feel like I got scammed.

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    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we asked a representative to reach out and discuss your concerns.

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    Customer ServiceTransparency

    Reviewed Nov. 18, 2023

    I was told the email address was only for sending documents and I would need to call the number. I don’t have time to be on the phone and would like an email address for any inquiries and concerns. I have no updates on what is going on with my account and if it was settled with the creditors. I feel like nothing else has been done.

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    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we asked a representative to reach out and discuss your concerns.

    Resolution In Progress
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    Process

    Reviewed Nov. 17, 2023

    I didn't think going through this program I was going to have any legal action but it happened and they have been so helpful going through this process. They are very fast getting me paperwork to fill out and answering any questions and prompt getting back to me. They have made this whole process extremely easy and convenient to work. They are always easy to move a payment if needed.

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    Response from JG Wentworth Debt Relief

    Hi Danielle! We are pleased to hear how much you appreciate working with our team to find the best path for you - thanks for sharing!

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    Reviewed Nov. 16, 2023

    The settlement objective is nice, quality service has not been there. I have not had any conversations with any associates after my initial sign up. I have only received emails and when told that I would like updates on the account with an associate, I was directed to use the website for any information which was of no help at all. I still have an account that has not been negotiated or settled, and it has been 8 months since the beginning of sign up. Very dissatisfied with the quality.

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    Response from JG Wentworth Debt Relief

    Thank you for your feedback - we asked a representative to reach out and discuss your concerns.

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    JG Wentworth Debt Relief Company Information

    Company Name:
    JG Wentworth Debt Relief
    Website:
    www.jgwentworth.com