Goldco Reviews
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About Goldco
Goldco is a precious metals provider that allows customers to roll over their 401(k), 403(b) and 457 plans into an individual retirement account (IRA). For over a decade, it has helped customers place more than $3.5 billion in gold and silver. Along with IRA accounts, Goldco offers customers a way to purchase and store precious metals in their homes.
- Wide range of retirement diversification products
- Guaranteed buyback
- Doesn't publish fees online
Goldco Reviews
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- 4,790,241 reviews on ConsumerAffairs are verified.
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Reviewed Aug. 10, 2021
Not knowing the ins and outs of a precious metals IRA, I was somewhat reluctant to even look into one. Since my first call with Goldco, any fear I had has disappeared. Carl, Ruby, and Donella have been great. My confidence is high, and I'm feeling pretty good right now about choosing them for my IRA. I certainly would recommend them to a friend.
Reviewed Aug. 9, 2021
I have just finished a transaction to open a GoldCo IRA with a rollover from my traditional plan. The entire experience was very professionally handled and the transaction was done in a very timely manner. I was very pleased with the detailed directions and assistance that I received from all of those involved within the GoldCo company. I feel this is going to be a great plan for me and will definitely recommend it to others. Thank you all at GoldCo.
Reviewed Aug. 9, 2021
David Taylor was professional and very responsive. I had signed up with two other brokers before going with Goldco and a big part was due to David. He was also very informative in helping with the purchase of precious metals. Highly recommend.
Reviewed Aug. 4, 2021
Rad was a good salesman..talks a little fast but did a good job. David was also good, getting my info. Telephone calls were good and helpful..to the point. All in all a good experience. Would recommend Goldco, so far, to others.
Reviewed Aug. 4, 2021
I must say I was pleasantly surprised by how easy it was to rollover a portion of my IRA. I am confident that I have made the right decision to invest in physical gold and silver in these uncertain times.
Reviewed Aug. 2, 2021
Account executive Walter ** patiently educated us about investing in precious metals and led us through the process. Deborah ** took charge of the details of paperwork, making the process streamlined and worry free.
Reviewed July 31, 2021
I must admit I am very cautious when it comes to my family's security and was a bit skeptical when my wife suggested we diversify our savings into precious metals. With so many companies out there vying for attention it was exhausting finding an outfit that took the time with us to answer ALL our questions. Ben Monaci the account executive we connected with at Goldco was engaging, informative, patient, and went out of his way to ensure we were confident and informed. Our IRA roll over went off smoothly and we are well pleased with our experience.
Reviewed July 30, 2021
I have dealt with a number of personnel from Goldco over the past week. I have found them all to be most courteous and professional at all times. I have enjoyed working with them and highly recommend their service.
Reviewed July 30, 2021
I decided to try GoldCo by ordering a quantity of silver coins. The representative, Reggie Johnson, spent a good half hour going over my options and explaining everything clearly. In fact, he talked with me several times before I ever placed my order. I went to my bank today to send a wire transfer which was accomplished this morning. By 1:00 pm I had gotten a call back from Reggie and another person verifying that the wire transfer had gone through and that an email with detailed info would be arriving by this evening. It did, and I am very pleased with the customer service that GoldCo provides. It is unusual in today's business environment and says a lot about the company and its employees and their values.
Reviewed July 28, 2021
Extremely happy with I made, the people I spoke with throughout the whole process were very helpful and most of all extremely knowledgeable and very pleasant to talk to, I look forward to a long-term relations with plenty of opportunities to buy other metals to improve on my retirement funds, I am so excited to have gotten started with the right people to guide me thru it all step by step, thank you very much for helping me make the right decision.
Reviewed July 24, 2021
David was easy to communicate with and very informative. There wasn't a lot of pressure as he guided thru the investment process. I checked out the BBB and the reviews before deciding to go with Goldco.
Reviewed July 14, 2021
I recently rolled over my IRA and my experience with Gold Co was pleasant and painless. My representative was very knowledgeable and kept me informed with every step of the process and answered all my questions. They even assisted me with rolling over my funds. I highly recommend this company, it was a good experience.
Reviewed July 14, 2021
I am researching the top five precious metals programs. Goldco has a great education presentation, and explanation. After sending forty-five minutes with the host and specialist I was given plenty of time to have my numerous questions answered. I know you will find Goldco friendly and informative. Alan
Reviewed July 13, 2021
After a few e-sign glitches, my experience with Goldco was satisfying. Any problems we had were ironed out expertly and as thoroughly as possible. Everyone I spoke to was courteous and patient with me.
Reviewed July 13, 2021
Being a neophyte at setting up a precious metals IRA, I was highly impressed at the attitudes and knowledge of all the GoldCo employees with whom I interacted. This applies particularly to the individual who set up my wife and my accounts. He answered a multitude of questions as we proceeded, thus allowing us to maximally benefit from the activity. There is no hesitancy in recommending this company to anyone needing such services. No hesitancy.
Reviewed July 8, 2021
It is always a good feeling dealing with people that are friendly and very knowledgeable about the precious metals you are buying. They explained and answered all my questions. Great working with Goldco.
Reviewed July 8, 2021
I have looked into buying metals several times over the past year. Goldco, Tony Pino, wasn't pushy, was very informative and really explained the whole process. I'm so happy that I finally made the purchase. I would recommend Tony with Goldco to anyone thinking about purchasing metals. Thanks!
Reviewed July 8, 2021
Gold Co representatives explained the transaction quite clearly. This was very helpful for one not familiar with metals investing. Also they were particularly patient with questions and had clear answers. Seemed greatly knowledgeable. Relevant methods were mentioned.... Recommend highly.
Reviewed July 7, 2021
My experience with the preliminary paperwork went very well and professionally done. Rubi made it very simple and smooth then Fred and Carl completed the rest. That made it a pleasant experience. Gilberto
Reviewed July 1, 2021
All the Folks at GOLDCO provided me 10 Star service rating. Tony Pino is a true professional and lucky to have a great team supporting him each and every day. GOLDCO provided me a seamless transaction. Thanks GOLDCO for your support. Michael C.
Reviewed June 27, 2021
Tony Pino was 100 percent amazing. He was totally accurate with everything that he told us. He kept us totally informed. He always returned our calls very fast with an answer that we understood. We had dealt with other companies and there was no comparison. We are 100% satisfied with every one that we have dealt with at Goldco.
Reviewed June 25, 2021
The process was very easy and David Taylor has been very good at explaining all the options. There was no hesitation in answering all my questions thoroughly. Fantastic that there is storage available and included. I am very impressed with the whole process and will be doing a lot more business with Goldco.
Reviewed June 24, 2021
I just completed my IRA rollover into a precious metals IRA and everyone that helped me along the way was kind and efficient and they made it easier to understand the process. This is my first experience with this type of investing so their calm, confidence was indeed a benefit.
Reviewed June 23, 2021
I would like to thank Tony Pino, at Goldco and his team, my acct exec was terrific throughout the entire process, he was understanding and extremely knowledgeable. I am glad that I chose to go with Goldco, I feel very secure with Tony as my acct exec, and the whole team. You were all fantastic. I would recommend anyone who is looking for precious metals IRA to contact Goldco. Sincerely, Beverly **
Reviewed June 16, 2021
My first reaction was fine. I was impressed with how Goldco made the process a simple one, and the 10% back on silver was a big incentive. Simone was wonderful. She is probably the best representative I have ever had the pleasure of doing business with. She was kind, courteous, and very patient. The trouble started after the transfer of money was placed. I did not receive any contact about the status of my order from Goldco for about a week despite assurances otherwise. I finally called myself and for the second time had trouble with the phone connection (the line would go dead with no response from Goldco). I had many questions, but I couldn't seem to get a word in, and then was scolded for my inquiries.
My agent seemed to be in a terrible hurry and did not have time to be bothered with petty questions. I understand time crunches and would have fine with talking at a later time if that is what needed to happen. The process was not fully explained to me. I was not informed about any options as to what coins could be purchased or if I could have any delivered to my home. Asking was a huge inconvenience for my agent and he let me know how troubling my request was. In the end, I did not get my order placed the way I wanted. I still have unanswered questions and I am considering withdrawing my money and looking for a company that has time to answer customer inquiries.
We apologize for the experience you had. As you can see from the 1000s of 5 Star reviews we have, this isn’t how we handle customers. If you don’t mind, we would like to find out more about what happened during your experience. Please contact our Customer Care Department at customercare@goldco.com or (855) 472-8494. Also, thank you for taking the time to write a review. All reviews help us improve our business practices and policies.
Reviewed June 16, 2021
Several months ago I could see a potential threat to my Personal Retirement due to the direction our current Government! I knew I needed to look into another way to try and protect some of my Retirement. I was of course concerned and very leary because I was looking to Invest a large amount of money. I came across Goldco online and began checking them out. I found nothing but good info from numerous Consumer Protection Agencies along with many Customer Reviews! I made the call and was fortunate to make contact with Marty. With his patience and ability to answer all my questions after many Phone Calls back and forth for several months I finally felt comfortable enough to move forward and I couldn't be more satisfied with that decision! Actually wish I would have moved quicker.
Marty then put me in touch with John who then walked me through a "clear and uncomplicated" procedure which again left me feeling very comfortable and satisfied with this "Big Decision"! I couldn't be happier to now be part of the Goldco Family! I definitely recommend them to any serious investor looking to protect part of their Retirement including my Family and Friends...
Reviewed June 11, 2021
Once we connected (took about a month) for my portfolio quarterly review David (GoldCo Representative) pointed out one coin that was underperforming in comparison to other similar coins and why. A variety of coins were identified that are performing better. David encouraged me to discuss the various options and what I am expecting from the portfolio. Once the decision was made to move forward with the new coins, the process went very smooth. GoldCo representatives were with me every step of the process to answer questions and explain what happens next. Thank you, David, for the help managing my precious metals portfolio. I feel very comfortable with the chosen coins and my portfolio. Time will tell.
Reviewed June 11, 2021
My initial experience with Goldco has been more than I expected in terms of professionalism and the imparting of information. The GC associates made the whole process very comfortable and comprehensible for a novice like myself. This is a new endeavor for me and thanks to their spot on commitment to my needs, I look forward to our working together towards a mutually shared benefit.
Reviewed June 11, 2021
I had previously gotten information about 6 months ago on this subject and was going to make the jump then with an inherited IRA along with some 401K's from previous employers. I made the decision to invest in silver vice gold because of its other uses in different industries. I have been very satisfied with everything so far.
Reviewed June 10, 2021
I came across GoldCo when researching a safe haven for my IRA. They caught my attention with their terrific reviews, and the best move I could have made to protection my retirement. My initial contact was replied to immediately and my discussions since have been nothing short of courteous, professional, and on point. This is a group of talented individuals who know and understand the metals market. Their personalized service along with an equally talented support staff is exactly the reason they received 5 stars from me. Well earned!
Reviewed June 10, 2021
With all the uncertainties within our financial system, I had a lot of questions about where to redirect my money to secure my future and have peace of mind. Goldco was highly recommend and made my experience so easy. They spent so much time explaining step by step and made the whole process so simple, and comprehensive. I am very grateful for all their help and mostly their kindness.
Reviewed June 4, 2021
Thank you to Jace and the team for great customer service! Also gave me excellent insights and recommendations on investments! I will be recommending to all my friends and family the benefits of diversifying retirements accounts with precious metals, and will be recommending Goldco as my go-to source! Thanks again!
Reviewed June 2, 2021
My experience with GOLDCO was very nice. The staff were well informed and shared their knowledge with me. They went over the different types of metals and their categories. I was happy with their help and would highly recommend them. Alan, Simone, and Karl were all very helpful.
Reviewed June 1, 2021
I had a great experience with Rad. This being my first time purchasing he explained everything in a professional and relaxed manner. I told him this was all of my money I saved during my twenty one years as a police officer and had to pray on this. We then had a enjoyable conversation about The Lord, and that he was a Christian as well. This was the main of many reasons I went with your company. Ruby was excellent as well. She explained everything to me and was very patient with my many questions.
Reviewed June 1, 2021
Everyone I spoke with were very helpful and provided the information and explained some important things I was unaware of that lead to a much better outcome for me. I am very confident and happy the way this transaction took place. Goldco will be highly recommended by me.
Reviewed May 27, 2021
My wife and I, being first time precious metal investors, were a challenge to Tony Pino of Goldco, but one they rose to with clear communication and great patience. With a modicum of knowledge, we were able to proceed with confidence and realize our investment strategy. Donella Shahbazian, in the back office, deserves credit as well for her prompt and precise responses. Thanks Team.
Reviewed May 26, 2021
I would like some follow up to better understand how to track performance with online account log-in, etc. I have emailed the account team at GoldCo to this effect and gotten no response weeks later. Aside from that, my experience overall was very satisfactory.
Reviewed May 26, 2021
David Brein, Senior Account Executive, with Goldco was very straightforward in the descriptions and processes needed to establish a Precious Metals self-directed IRA. My wife and I were both on the phone calls where he discussed the system and the type of metals that should provide the highest returns over the next few years. We were very impressed with his honesty, integrity, and knowledge of precious metals IRAs.
Reviewed May 25, 2021
Jack was friendly and professional. He answered all the questions that I had. He took the time needed to make sure that I understood the process. Everyone concerned with the setup of the self funded IRA and acquisition of precious metals was professional and a great help. I highly recommend Goldco!
Reviewed May 21, 2021
All of the salesmen were very professional that were selling me on investing in the Gold and Silver. All of the rest of the company were kind and knowledgeable about their job of recording the Gold and Silver so we will have a true record. All were very nice and professional. Noel
Reviewed May 19, 2021
I am very happy setting up and funding my Precious Metals IRA. All the members of the team were patient and helpful throughout the process. Kenny and Carl are very knowledgeable; and Simone brought all the paperwork and behind the scenes processes into completion. Great company as I move into my retirement years.
Reviewed May 18, 2021
I recently rolled over to a portion of my 401K to a gold IRA, with Goldco. It was so easy and convenient on my part, due to the fact that I never left my office to meet. I would definitely recommend this company to my friends. My next thing is I would like to see an image of what I ordered, such as the Gold Freedom 0.25oz and the Silver Lucky Dragon (High Relief) 1oz and the Silver Military Guinea - 1.25 oz.
Reviewed May 13, 2021
I had a Great Experience with the GOLDCO professionals that I worked with. Joshua Hoffman and Ben Monaci were excellent. They both shared with me the current marketplace situation and Joe Biden's administration changes that are going to affect all of our 401K retirement plans and increase in Future taxes to all of us. They provided me a means of protecting my paper assets by investing in Gold and Silver Metals. Ben was especially patient with me with all the questions I asked. He ensured that I felt comfortable and confident in the decisions I was making.
We spoke on several occasions to ensure that my transaction went smoothly. I kept him up to date every step of the way during the roll-over of my 401K, to the check cutting to the mail-back of the check to the structuring of the account etc. All in all, the process went very smoothly due to his assistance and the others that I met and worked with along the way. I would highly recommend to my family and friends, should the situation arise for them, to use GOLDCO services. I'm glad I decided to protect my assets with Gold and Silver metals. I now have a greater peace-of-mind for my financial future. Don **
Reviewed May 12, 2021
Goldco has been very good to deal with. They were very good with communication and timely response. We had some problems with the mail, but not their problem. Feels good to have invested in tangible metal. Satisfied customer Terry **
Reviewed May 11, 2021
Ryan was very helpful in getting my RMD processed. We had several conversations on the advantages of converting my Eagles to Freedom coins in my 401-K account. The transaction was accomplished in a very timely manner, Great follow up!
Reviewed May 8, 2021
I have been very pleased with my work with GOLDCO, so far everything has been seamless and upfront with everyone that I have dealt with so far, I would not hesitate to recommend this Company if you are in the market for investment quality metals.
Reviewed May 7, 2021
We were very satisfied with your service and appreciated how you took time explaining each question we had and it was many. This was all new to us on rolling over my two IRA's. We thank you. Evelyn and Ron **.
Reviewed May 6, 2021
I have been very pleased with the ease of rolling over money with Goldco. I feel better knowing my investments with Goldco is in something with substance and not just paper. Josh and his team did due diligence to make sure everything was correct with my account. Very Much appreciate the service Goldco provides!
Reviewed May 5, 2021
Ben was very accommodating, he answered all my questions. He explained how things work, and assisted me with my purchase of silver coins. This was my first experience with buying silver, so he explained exactly what I would be purchasing (Silver Lucky Dragon w/ privy), quantity, and unit price for each coin. Also, explained about my bonus coins, (Silver Military Guineas).
Reviewed May 1, 2021
Tony Pino was the Goldco representative that I worked with. He was very informative and kept me updated throughout the process. He was always polite and answered all my questions. I enjoy reviewing the articles of interest that he sends to me for reading. He is a top notch Goldco representative.
Reviewed April 30, 2021
This was my first time to invest in precious metals. I did the research & saw that Goldco was rated #1 in Gold & Silver IRAs. Just what I was looking for! The experience has been seamless. They've taken time to educate me & helped to put me at ease by answering every question. The Sales person was never pushy, but patient as he knew that I was hesitant. Goldco has been there the entire way--from the rollover of a 401K into a self-directed IRA, to the actual purchase of the gold and silver. I have peace knowing that some of my retirement is now invested in gold and silver and in the hands of Goldco. Goldco is a first class organization! I have no hesitation in recommending them to anyone! Thank you for the opportunity to provide this recommendation.
Reviewed April 29, 2021
I am new to precious metals and have studied for a while. Josh and Ben worked patiently with me through my many questions. I now feel confident I have set myself up to hedge a rocky economy that I feel sure is coming. Thank you Goldco for being there for the little guy.
Reviewed April 29, 2021
Ben Monaci and his assistant Simone have been very good reps for Goldco. All my questions were answered and they made me feel comfortable throughout the entire process. Both of them were in close contact with me every step.
Reviewed April 28, 2021
I did not have a lot of experience or knowledge about buying precious metals however the professional staff employed at Goldco made this process effortless. I would like to give a special shout out to Kenny and Carl for their patience and understanding in answering all my questions.
Reviewed April 28, 2021
From initial consultation to final investment, GOLDCO has proven to be an outstanding decision for my portfolio. They not only provide true courteous customer service, they provide prompt communication as well. I look forward to my continuing investments relationship. Thank you!!
Reviewed April 28, 2021
As a first time investor in precious metals, Goldco has been very helpful in responding to all my questions and helping me to understand the processes involved. Walter has been especially helpful and very patient with me. I'm looking forward to a long relationship with Goldco.
Reviewed April 23, 2021
My complete experience from the time I became serious about protecting my money I was completely handled by some very Professional people and they really came through for me. I would recommend the Gold Co team and challenge anyone to not be afraid to take the step in securing your hard earned monies. Thanks Goldco and CNB...
Reviewed April 21, 2021
Goldco gave me the opportunity to purchase precious metals in a Roth IRA. Very pleased with my sales rep, my office coordinator who worked with the rollover, and the person auditing the purchase. Very well trained personnel.
Reviewed April 20, 2021
Ever since the first day I contacted Goldco interested in starting a precious metals IRA they have been very helpful and patient with me. This was my first purchase for a IRA and I had a lot of questions and concerns. They stuck with me over several months and never forgot about my interests. I feel confident that I chose the right company to deal with.
Reviewed April 18, 2021
I had looked into numerous companies before choosing GoldCo. Upon talking to Travis I automatically decided I wanted GoldCo to roll over my IRA into precious metals. The staff is friendly, knowledgeable, patient, understanding and absolutely amazing. They were absolutely patient in helping answer my questions, and all of the staff made the process easy.
Reviewed April 17, 2021
I wanted to move the assets in my late Wife's IRA to mine to only pay one storage fee. I have had an excellent experience with Goldco for the past 3 years, and wanted to continue doing business with them. Everyone I dealt with in all the departments were more than generous with their time to make sure all the paperwork was done right to complete the transfer of the assets went as smooth as possible.
Carl Oliverio help in the conversion of the proof assets in my wife's account to better performing ones for the good of my IRA. It has been a great experience being with Goldco for these years, and of great benefit to have them assist me in this transfer. I highly recommend them as an agency to handle your assets as they have with mine. Thank you to all, at Goldco, who were of tremendous assistance with my assets.
Reviewed April 15, 2021
Goldco is one of the finest companies you may find, if you are considering an investment in precious metals. A highly rated company with intelligent, knowledgeable, and personable staff. Don’t take my word for it, call Goldco today and find out for yourself!
Reviewed April 15, 2021
I recently rolled over a portion of my traditional IRA over to the self-directed Gold IRA with Goldco. It was a seamless process and Mr. Michael Goldstein walked me through every step of the way. I feel extremely confident in my choice to do this with Goldco. Highly recommended.
Reviewed April 15, 2021
Had a great experience with Goldco. I dealt with John Vadset and Amber Keller. Amber took care of the rollover process for my wife and I...She really knows her stuff and was an absolute pleasure to deal with. I dealt with John for the purchase. It was easy to tell he loves what he does and that he is very knowledgeable in this field. Answered all my questions. We are extremely happy that we invested with GoldCo and will definitely recommend to family and friends!
Reviewed April 7, 2021
Purchased gold and silver to be held within my IRA account. Carl was extremely helpful and guided me through my purchase and subsequent distribution. Very pleased with the service, suggestions and follow up.
Reviewed April 7, 2021
What a joy dealing with Robin and the gentlemen. Looking forward to my next adventure with them. They always made themselves available within a reasonable response time. They gave updates as events transpired. I was never left to wonder where I was in the process. Kudos to the team!
Reviewed April 6, 2021
This was the first time I have ever done anything like this. The people I dealt with at Goldco seemed so sincere and knowledgeable that I felt I could depend on them to guide me through this transaction. Time will tell if I made a good choice with my IRA.
Reviewed April 2, 2021
Found them to be helpful for my first purchase. Guided me to buy coins for a more stable investment. It appears it may have been over market but my inexperience has a cost. The sales executive was patient with me and recommend the coin as the safest investment.
Reviewed April 1, 2021
The folks at Goldco have done a splendid job helping set up our precious metals IRA. Rad Brdar has laid out the specific plan we needed and walked us through the whole process. I highly recommend Goldco to anyone seeking precious metals.
Reviewed April 1, 2021
First heard of Goldco from Howie Carr and Chuck Norris. Response from Mike and John was prompt and setting up an IRA account was straightforward. John provided a great recommendation for my first purchase.
Reviewed April 1, 2021
The entire process was a great experience. Robert, Simone and Brian were very helpful and professional while still maintaining a positive personal experience. The movement of funds and purchases of silver was made extremely clear and easy. I was kept advised and informed throughout the entire process. I have already, and will continue to recommend Goldco to my friends and family.
Reviewed March 31, 2021
I have now done three good sized rollover transactions with Goldco over the last couple of years and I could not be happier. My account manager David and the rest of the Goldco staff have made the process not only painless, but of high quality as well. The diversity and value of the products has been top notch and proven over time. I recommend them to my friends.
Reviewed March 31, 2021
I talked with Carl and he had great suggestions about which gold to purchase. He gave me pros and cons about the different levels. I would definitely go back and purchase from them again. A very good experience.
Reviewed March 29, 2021
Reggie ** and Ruby ** were patient and courteous with my decision making process to set up a self directed IRA. They were very knowledgeable without any pressure. I appreciate their assistance and feel much more secure having funds transferred to precious metals. I will likely transfer more in the future.
Reviewed March 29, 2021
Tony Pino and his Goldco team created another very positive experience for me as I performed a 2nd rollover of a portion of my IRA into metals. The transfer from the old custodian worked flawlessly and the money was made available in my current account with the new custodian after submitting paperwork electronically - with relative ease. Email receipt of my purchase was provided within an hour of my decision of what metal and quantity I wanted to purchase. I really appreciate the speed and professionalism all members of the team provided as they worked with me to make this happen. I would not hesitate to recommend them to friends and family. Thanks Goldco!
Reviewed March 29, 2021
GOLDCO is a first class operation. Both Justin and Josh were very attentive, listening not only to my goals and objectives, but my concerns. I will not hesitate to refer GOLDCO as my #1 provider of Gold and other assets. Janette
Reviewed March 24, 2021
Everyone I’ve interacted with has been knowledgeable and able to answer my questions. The FedEx envelopes have been a time saver and have worked overnight. Andreas ** was quite helpful with expediting the transfer of funds. Carl ** has been able to guide me down a path I’ve never done before.
Reviewed March 23, 2021
We feel good about our investment. The process was explained well, and so far has gone as expected. The team was very helpful the entire process. Made our rollover effortless. The bonus of free silver was a great incentive. We look forward to our financial future with GoldCo.
Reviewed March 22, 2021
I have confidence in my purchase from Gold Co. I was treated with respect and my Bank caused a delay in transferring my funds which upset me but they were patient and understanding. My account was funded today. Thank you Gold Co.
Reviewed March 19, 2021
Very pleasant experience. Considerate, knowledgeable and helpful folks guided us through the transfer process. NO pressure. No stress. Always kept us informed during the transfer process. We will recommend GOLDCO to others if/when the opportunity might arise.
M H in Saint Paul, MN
Reviewed March 18, 2021
GoldCo has been exceedingly thorough in sharing and educating regarding precious metals. There has been only concern for me as a client, with great courtesy and respect, and no limit in terms of educating me on the nature, economics and process involved with purchasing, owning, understanding the economy and assessing personal needs. The agent is very attentive and ready to assist in any way. I am grateful.
Reviewed March 18, 2021
I highly recommend Goldco if you want to secure your finances. When we started the process we knew nothing about gold, silver etc. The whole process was easy and educational. The team is confident and knowledgeable. They are accessible to reach to answer your questions.
Reviewed March 17, 2021
I have been very pleased with the service that I have received with Goldco. I have talked with both Robin Hubbard and Jordan Towers. They have been very helpful in my making a decision of what to do with my investments.
Reviewed March 17, 2021
Since there was four parties involved in this transaction it seemed to take a long time. The other thing is my Account Executive made the choices of the silver and gold without my input. It was my money and I should have had a voice in the choices made. Other than that my Account Executive and all other personnel were easy to get on the phone. I greatly appreciate all the help I have received. Thanks to all that helped me. God bless all of you. V. **
Reviewed March 16, 2021
Contacted Goldco via internet to find out more information about the company. Checked out the reviews and liked what I was reading. Within a little over a day got contacted by David **. He was very courteous and knowledgeable. The paperwork was easy because they guided me through it and in a few days all I had to do was sign the paperwork. Looking forward to doing business with Goldco.
Reviewed March 16, 2021
I am a repeat customer because the attention that you receive from ALL of their employees is OUTSTANDING! Very knowledgeable, friendly and very fast service! They always kept me in the loop so I knew how my transfers/transactions were proceeding. You don't see this type of common courtesy anymore and it is so very much appreciated! EXCEEDED MY EXPECTATIONS!
Reviewed March 10, 2021
We have had a great experience with Goldco and continue to be impressed with the attention to detail from everyone involved with our transactions. David Brein, Senior Account Executive, is extremely knowledgeable and has answered all of our questions in a timely and thorough manner. We are grateful for David's assistance and his valuable insights.
Reviewed March 8, 2021
GoldCo has been helpful in explaining your processes and even though you have had some issues communicating with me because of our cell-phone coverage, David Brein and Brian Beltethan have been patient and understanding of my intellectual shortcomings because of my age and communication difficulties. I look forward to working with them again.
Reviewed March 5, 2021
My experience with Goldco with Robert Morlock and Ruby has been wonderful. I couldn’t be happier. They were very helpful and I am just as happy as I can be the whole experience has been wonderful. I recommend them to anybody and probably will.
Reviewed March 4, 2021
Every one we spoke with was very polite and responded quickly. They knew the process, product and all the other important issues we had questions we presented to them... Thank you Carl & Logan. You deserve 10 rating from us.
Reviewed March 4, 2021
I have been very impressed with Gold Co since I first came on to their website. They immediately reached out to me and I wasn't put on hold forever to get to customer service. The entire staff is knowledgeable, helpful, kind and goes above and beyond to make the entire process smooth. They not only helped me set up my account, but educated me on precious metals and gave me investing tips. I am very, very satisfied with this company and would definitely recommend it to anyone!
Reviewed March 2, 2021
Out of several companies I contacted. Goldco is the only one who responded promptly, both initially and to my subsequent questions and requests, while others took days to respond. They provide patient explanations to a novice like me. That's why I chose them for my precious metal purchases.
Reviewed Feb. 26, 2021
Both John and Loretta were very helpful with their recommendations on my purchase of gold coins and finding the right fit for my needs. I would highly recommend them to my friends and relatives for their needs. In fact my son will be working with you on his needs for gold and silver. Thanks again, Earl **
Reviewed Feb. 26, 2021
I decided to diversify my retirement account by investing in gold and contacted several gold and coin companies. I wanted to do business with a California company and I contacted a company that I had talked to in the past and was not satisfied with the responses I was getting. I went on the internet and looked for top rated gold and coin companies and liked what I read about GOLDCO, a highly rated company. I had been reading about gold getting scarce and when I talked to John, a representative at GOLDCO he said he would try to fill my order, but was not optimistic.
John said he would get back to me no later than Monday of the following week. John called early on Thursday to tell me he could not fill my gold order, but he had investment grade silver coins available if I was interested. His opinion was that silver, at this time, had a greater upside compared to gold. I recall in reading one of my investment letters, the editor said he has diversified his investment portfolio with investment grade gold and silver coins. I had also read that based on historical comparisons of silver to gold, silver had the greater upside. With that in mind I purchased the investment grade silver coins.
Reviewed Feb. 25, 2021
Michael and Walter have been very helpful and patient with us since this is our first precious metal order. Walter went to great lengths to be sure we were getting exactly what we want and that we understand the process. We appreciate their help very much and look forward to working with Goldco in the future.
Reviewed Feb. 23, 2021
I was so pleased with my experience with Ben, my Goldco Rep. He explained everything very well and was always responsive when I wondered what was - or wasn't - going on. I love the bonus silver and the fact that there is real silver in a depository in my name. Their records and reviews show that they are a reliable, reputable company. I'm so glad I found them!
Reviewed Feb. 23, 2021
Very pleasant experience! Goldco was honest and up front with me. Explained every little detail I had questions about, with kindness and patience. Efficient back office as well. Overall a very good experience. I interviewed 3 other companies but felt like Goldco was the way to go. Thank you Goldco!
Reviewed Feb. 20, 2021
I have had a very pleasant experience working with Kenney and Josh to take some of my savings in a bank and convert it to gold and silver. I am eagerly awaiting receipt of the precious metals to replace the US dollars, though I expect it to gain in value over time.
Reviewed Feb. 19, 2021
As this is my first experience with gold and silver the gentleman from Goldco was very patient and explained the process in a manner that was easy to understand and answered all of my questions. The entire transaction went smoothly and I was always informed of each step. Very pleased with the service I received.
Reviewed Feb. 17, 2021
I just completed and secured my 401 retirement account and my mutual fund account into my new IRA Precious Metals Account with "Goldco". I felt this was my safest way to secure my investments for my retirement future. The experience was simple, quick and easy. The staff was very friendly and easy to talk to. I would highly recommend them to protect your 401 too.
Reviewed Feb. 16, 2021
As a first time investor in precious metals Tony was very patient with all my questions and in helping me through the process. Everyone at Goldco was very professional and helpful with simplifying the process and keeping my goals in mind.
Reviewed Feb. 16, 2021
Every person that I've interacted with at Goldco has been great! Very helpful, very informative, and very easy! John took the time to explain everything about my order, and encouraged me to reach out at any time if I have any questions. Customer service is on point, and I would highly recommend working with Goldco!
Reviewed Feb. 12, 2021
My husband and I are getting close to retirement age, and with the state of the economy, pandemic, and devaluation of the dollar, I've been considering putting part of my IRA into silver, due to its value as a precious metal and industrial usage. I reached out to Goldco, and felt very comfortable talking to them, about my concerns. They handled everything very quickly and efficiently, actually answered the phone whenever I called, and made the conversion to a silver IRA a breeze. I highly recommend Goldco!
Reviewed Feb. 10, 2021
I had the pleasure working with Tony Pino on my first experience buying gold and silver for my precious metals IRA. Tony's explanations were clear, concise and informative. He guided me through all aspects purchasing gold and silver. He was understanding to my needs keeping me updated with phone, texts, and email communications every step of the way to purchase. I would highly recommend and not hesitate to use Goldco and Tony for future purchases of precious metals. Tony was great to work with and I plan to do more with him in the future. Thanks Tony
Reviewed Feb. 8, 2021
This is my first attempt at buying a large quantity of metals and so far I have been very happy with the sales staff. They all have been very friendly and helpful. I will recommend Goldco to my friends and family.
Reviewed Feb. 8, 2021
I greatly appreciated the assistance I received in helping me diversify into precious metals. David Taylor was very professional, knowledgeable and personable. He answered all my questions usually before I even asked. I couldn’t have had a better experience. Thank you David.
Reviewed Feb. 4, 2021
Awesome company!! From start to the end of the process, Carl Oliverio kept me informed all the way through and guided me with my investment choices. Patricia Loya was very helpful, knowledgeable, and friendly. She took care of all my paperwork. Carl was very patient with me and took the time to explain in detail all the differences in the metals. The Goldco team has been an exceptional team to work with, it’s refreshing to find a company that still knows about customer service and how to treat the customer. THANKS again Carl and Patricia for everything you guys did, much appreciated.
Reviewed Feb. 4, 2021
Went well, easy process, Carl was helpful for me, since it was my first time doing this. Hoping to have a enjoyable experience as we continue to use these for the future. So far so good. They're very professional. Would recommend using Goldco, for metal purchasing.
Reviewed Feb. 3, 2021
I was very anxious and trying to learn on the fly, Rad Brdar took his time, explained the process and repeatedly reassured me that my investment would be secure and readily accessible if needed. I wouldn’t deal with anyone else.
Helen **
Reviewed Feb. 2, 2021
I want to thank George & Walter for taking the time to educate me on the value of having Gola & Silver in my portfolio to reduce the risk of having all my investments in the stock market. It was a pleasure talking with Walter and getting to him as a person.
Bill **
Reviewed Feb. 2, 2021
I expect good and long relationship with Goldco. James Edward **.
Reviewed Feb. 2, 2021
I was skeptical at first with GoldCo. After talking with Mr Badar and his staff set my mind at ease. I am now impressed with Goldco. I will continue to do business with them. I will recommend them to my friends.
Reviewed Feb. 1, 2021
Ryan was great to work with, very patient yet efficient, and did a great job explaining my options to me. Seamless buy-back and reinvestment experience. Been with GoldCo since 2014 and will be using them long into the future for any precious metal investments.
Reviewed Jan. 30, 2021
Goldco personnel were helpful and answered all my questions to satisfaction. They have done everything that they said they would do up to now. Now I’m just waiting to receive my shipment. Thanks for all your help, Ken.
Reviewed Jan. 29, 2021
Have enjoyed working with Carl the past several days to help me transfer my GOLD IRA account to GOLDCO. The move was done better my positions in my precious metals IRA account. Today I spoke with Briannas he went over the changes I want to make to my IRA. They both provide clear pricing information and are willing to answer questions to help me understand everything.
Reviewed Jan. 29, 2021
Really enjoyed working with David. He was very through in the beginning and answered a lot questions which made me feel very comfortable in understanding everything. I would have no problem recommending David and Goldco to friends.
Reviewed Jan. 29, 2021
I was very pleased with my order of precious metals. I would highly recommend working with Goldco when making your purchase as they will walk you through every detail and answer any questions you may have. You will find them very helpful.
Reviewed Jan. 27, 2021
I was treated "like family" when purchasing precious metals. When investing a lot of money it is very important for me to be treated more than an unknown customer. It is nice that the person taking your order cares about you and your financial goals and takes the time to explain things to you. Being kind, knowledgeable and friendly are important to me.
Reviewed Jan. 26, 2021
All of the staff from Goldco were wonderful to work with. Professional, polite and informative, they always treated me with respect. Since I am new to the self-directed IRA market, they could have treated me as uninformed, but instead explained everything clearly and favorably.
Reviewed Jan. 26, 2021
I wanted to buy metals in light of the value of the dollar and fears of rising inflation, together with an expected drop in the stock market, but did not know how to proceed. I found Goldco on the internet and requested more information. I just made my first metal purchase and found Goldco to be very helpful and knowledgeable. 5/5 rating for me.
Reviewed Jan. 25, 2021
It started with a phone call from Tim **. He was very nice, informative and helped me understand the process. After I had made the decision to invest he sent me to Tony Pino and he was also very thoughtful and informative and helped me understand how it all works. I have been wanting to invest in gold and silver for quite some time and just didn't know where to start so you can imagine how happy I was to have two very understanding people answer my questions and help me make it happen. Thank you Tim and Tony, I appreciate your help and kindness in a very stressful situation.
Reviewed Jan. 23, 2021
With the intention of switching part of my traditional IRA to a precious metals IRA I vetted a number of highly rated companies. My experience with Goldco was very positive from initiation. The professional attitude of all I interacted with gave me the confidence and knowledge to proceed. They are open to any and all pertinent questions with the expertise to give cogent answers.
Reviewed Jan. 21, 2021
Mike and John were very helpful and professional. They answered my questions and clarified the tax strategies that can help me preserve capital in my precious metals Roth IRA account. I am looking forward to adding to the account in the future.
Reviewed Jan. 20, 2021
I was interested in investing IRA funds into gold and silver but decided to purchase coins using savings account funds. The many questions I had were all answered quickly and patiently by the employees.
Reviewed Jan. 15, 2021
I contacted Goldco to change my IRA account to them. Well they were just wonderful. All of the people I spoke with were very Knowledgeable. They took care of everything and kept me informed step by step. I will recommend them to everyone. My wife who was very fearful of changing anything just turned her IRA over to GoldCO today.
Reviewed Jan. 14, 2021
I saw an Goldco ad on the Internet and it caught my interest. I inquired and was contacted by Goldco personnel. I received courteous, professional and knowledgeable information throughout our several conversations. I was never pressured and the staff was very considerate to call back later if I was too busy at the time of their call. After all questions were answered to my satisfaction, I signed up and I recommend Goldco very highly.
Reviewed Jan. 14, 2021
Ben was extremely knowledgeable and helped guide me through the process of converting part of my 401K into an IRA of precious metals. I highly recommend Goldco to anyone wanting to secure their future with tangible wealth.
Reviewed Jan. 13, 2021
I recently began my research into areas which have done well during market volatility, and during times when the Federal Government entered periods of hyper spending and the printing of dollars to "help the economy", aka 2020. After deciding that owning metals or metals stocks might be of interest to me, I made contact with Goldco, and was introduced to Walter Dombrowski. Our first conversation was informative, but left me with many more questions than answers about precious metals and the benefits of a metals retirement account. I sent a number of communications to Walt because gold and silver investing was so foreign to me, and he responded to every inquiry, professionally, timely and more like a professor engaging his student who he wanted to understand the subject, not just regurgitate the data and talking points.
I have now opened a self directed metals IRA, as well as a non qualified account. We had a clear and concise reason to purchase the coins that we did, and we have a specific strategy to follow certain market indicators and exit the position(s) if certain plateaus are achieved. We already have a reallocation and diversification overlay planned out should we take profits and decide to reinvest some or all of the proceeds. I'm also open to owning some or all of these metals for the long haul and eventually passing the coins down to my children and grandchildren. I highly recommend Goldco, their support staff and Walter Dombrowski in particular.
Reviewed Jan. 11, 2021
Everybody I had contact with was very helpful with getting me my information about how the process works and with helping me get an account set up. John ** as senior account executive is very knowledgeable about the assets and made me feel very good about the decision to invest in these assets. Jacob, John, Andres, Lauren and Brian I thank you all for everything you have done for me and I look forward to continuing to work with you.
Reviewed Jan. 11, 2021
According to Goldstar Trust Company in Canyon, Texas, my IRA transfer of gold and silver has not arrived. In addition, my purchase of silver coins has not arrived at my home. Delays like this should never occur.
Reviewed Jan. 11, 2021
It is a rarity that I do any review but the team at Goldco warrants a top flight outstanding! From my first contact to last contact, everybody was knowledgeable, friendly and very professional. I would like to thank John, Michael, Ruby, Amber and Brian (if I were getting a team together I would want each and everyone on my team with John V. being my quarterback). Having spent six years in the U.S.Navy and another forty plus year in sales and or management and I have a serious dislike for pushy people. Nobody at Goldco was every pushy, always professional. I worked with John the most and I understand why he is a Senior Account Executive. John does an excellent job of what I would call fact and feeling finding to ensure my understanding before purchasing. Thank you again and looking forward to working with you in the future.
Reviewed Jan. 7, 2021
I had the pleasure of working with Rad. He answered all my questions and was always available to take to me. He set we up with Patrica who helped me handle the transfer from my 401k account. The whole experience was easy and handled cleanly. I would tell everyone that Goldco was easy to deal with and I would highly recommend them.
Reviewed Jan. 7, 2021
My interest and subsequent relationship with Goldco began 5 yrs ago. At that time I was advised against making the move by my sons (the experts), wish I could buy gold for what it was then... In any event, I contacted them again, and was sold on the idea by Rad Brdar who is now MY GUY. Inspite of a few missteps on my part he worked very diligently and patiently with me and I successfully transferred my IRA account to Precious Metals with Goldco. Rad and Ruby and Andres were all wonderfully supportive and encouraging during this process. I couldn't be happier with the professional and yet personal way in which the representatives of GoldCo advised and helped straighten out all the bumpy road which I presented them. I would highly recommend this group of professionals to anyone seeking to learn more about investing in Precious Metals. Thank You GoldCo!!
Reviewed Dec. 29, 2020
Over the past two years I have spoke with at least five Goldco representatives. Each of them were very courteous, professional and respected my time. While considering the current economic times Americans are facing, I completed my IRA conversion to Gold and Silver in December 2020. I highly recommended Goldco to make the conversion easy and without a lot of add on cost to conversion.
D.S.
Reviewed Dec. 28, 2020
This is my first time dealing with a company such as Goldco. Alex and Ben, the two Goldco associates I have dealt with, are very knowledgeable and have answered all of my questions, some more than once. In an attempt to make sure I understood everything we discussed, they even e-mailed me informative literature. I have been very satisfied with my Goldco experience so far.
Reviewed Dec. 25, 2020
Our experience has been great dealing with Goldco. Our service rep, Ben, has been straightforward and has answered all of our questions. There has been no pressure and the process of opening our IRA account has been simple and straightforward. We have already suggested looking into Goldco to a couple of our friends and family.
Reviewed Dec. 23, 2020
Everyone that I have dealt with at Goldco have been exceptionally professional and responsive. I am just a small fish with a desire to protect some assets for my family. The people at Goldco treat me like my business matters to them? If I could recommend them more I would. WELL DONE! GREAT JOB! THANK YOU!
Reviewed Dec. 22, 2020
I have purchased gold from a few different companies and my experience with Goldco is by far my most positive experience. I had a million questions and my representative Sal was very patient. Will be my go to precious metals company!
Reviewed Dec. 22, 2020
I and my wife have wanted to invest on gold, but we did not know how and where. I got the advertising email from Goldco and called. They have guided easily and friendly from the beginning to setup. And I am glad I just use my IRA mutual funds to gold account. I feel it more balanced and secured.
Reviewed Dec. 16, 2020
We just completed our first IRA rollover into precious metals. Carl O. and Patricia L. and others were very helpful and knowledgeable and guided us each step of the way. I highly recommend Goldco to anyone seeking to shelter some of their retirement funds.
Reviewed Dec. 16, 2020
I was assisted by Ben Monaci. The process from opening the account to making the investments was straight forward and easy. Thank you for helping me preserve my retirement funds. Ben handled all my questions and patiently explained everything.
Reviewed Dec. 16, 2020
I rated the best as the employees personalize service. They are readily available to counsel clients on their investment queries and take the time assure the best plan to set into motion by taking the time to chat to establish trust. I am confident that I chose the right company.
Reviewed Dec. 15, 2020
I feel very pleased with the quality service, information, attention, no pressure, concern for my own goals that I received from Goldco, particularly with Zeve, James and Brian. All were professional, efficient and friendly. Wonderful experience! Will recommend to friends and family. Thank you.
Reviewed Dec. 15, 2020
Every body I talk to is real nice and seem to be very competent in there their jobs. Since I live out of town and have a PO box it has caused a delay in getting started, too bad. When I get living address from gas and electric we will get started. It would be better if physical address requirement is informed at the very beginning.
Hi Wesley! Thanks so much for your nice words, and for taking the time to write a review. All reviews help us improve our business practices and policies. Sorry PO Box held things up. We look forward to working with you!
Reviewed Dec. 14, 2020
Both David ** & Josh ** have been more than patient with my myriad questions. David methodically walked me through the entire procedure. There was a minor issue w/ my 401K custodian, but again, David was on top of it and provided an easy solution. I’m very pleased with the service from Goldco!
Hi Anthony! Thanks so much for your nice words. We’re happy to hear you had a positive experience with us! Sorry you had an issue with your old custodian. We look forward to working with you for years to come!
Reviewed Dec. 11, 2020
It took a month to transfer $25K from my Ameriprise retirement accounts to Strata Trust in order to open an self-directed IRA with Goldco doing the coin purchases. Your people: Tim ,Tony, and Ruby make a great team. I'd give them a five and a 1 for Ameriprise. Tim is a great closer. Tony gave very useful information, and Ruby ought to work at the UN for her patience, courtesy, competence, and determination.
Hi Kenneth! Thanks so much for your nice words. We’re happy to hear you had a positive experience with us! Sorry your old custodian prevented you from moving your account to Goldco sooner. We look forward to working with you for years to come!
Reviewed Dec. 9, 2020
Your people, like Reginald ** and Patricia ** are the best I have ever dealt with, they were clear & efficient in all this transaction, I have full confidence in all they did and how well they communicated with me.
Reviewed Dec. 5, 2020
This was a very easy transaction. I told Goldco what I wanted to purchase - gold. They did all the paperwork for me. The papers were sent to me and I signed them and sent them back. A couple of glitches were quickly solved...by Goldco, not by me. The whole experience was very good.
Reviewed Dec. 3, 2020
I have no problem with GoldCo or any of the personnel I have talked to in my time with your company. Josh Leslie has been outstanding to work with. Very helpful and sincere as has anyone else I talk spoke with. I have found GoldCo to be a highly credible firm and at least at this point have no reason to seek other companies for the management of my precious metal portfolio.
Reviewed Dec. 1, 2020
Very helpful. Answered all of my questions, I feel honestly. Responded quickly and kept me up to date during start-up of my account. Will be doing more business with GOLDCO in the near future. Will be talking to friends and family on transferring from their 401K’s in an IRA through GOLDCO as another asset account. Thanks.
Reviewed Dec. 1, 2020
I spoke with Mr. ** & Josh today and I have to say, those two guys are the nicest guys I’ve ever met. They both took the time to explain every little detail to me. I hope to get a little wealthier along with all of you.
Charlie
Reviewed Nov. 25, 2020
I have been very pleased with the timely responses and valuable assistance in transferring my IRA into precious metals. The process is still ongoing. Carl has been very responsive and helpful in helping to work out the details. I look forward to a mutually beneficial relationship with Goldco.
Reviewed Nov. 25, 2020
SL Smith was very helpful and encouraging during the phone application by process. He was able to answer my questions and assist with decision making. I was very pleased to learn that Goldco can assist with purchases other than IRA precious metals. I am also interested in a real estate purchase within my Roth IRA.
Reviewed Nov. 24, 2020
I've done business with Goldco for almost 4 years and have made gains of approx 50% in 3 years. Just moved more of my IRA to Goldco and feel very good about it. Given the state of politics, gov spending, covid, etc., I have less and less faith in paper. Josh was very helpful, informed and patient with me. Thanks again Josh.
Reviewed Nov. 20, 2020
The process is very clear and simple. My questions were answered on the spot, with no confusion. We opened an account here in 2018 and will be doing business again. Thank you for the great service in these busy times.
Reviewed Nov. 12, 2020
I was happy with the high relief quality of both the gold & silver coins. We received calls from other similar Gold Companies but found GoldCo was willing to work with us to match or go above & beyond our other offers. In the end we decided to go with GoldCo and look forward to a long relationship with them. Big thanks to Chris. Was a pleasure doing business with you.
Reviewed Nov. 9, 2020
At first I was hesitant and concerned, did my research and found GoldCo as a top 10 place (rated 2nd) to get gold IRA. Was contacted and the team was great, they answered all my questions and made the whole process for me easy and simple. I just purchased my first metals and excited to see how things will go.
Reviewed Nov. 9, 2020
From the first contact I had with Goldco I have received an excellent level of service, knowledgeable staff who guided me in making a very easy transaction. I will certainly be buying from them again especially as they have some fantastic exclusive coins!
Reviewed Nov. 4, 2020
Josh has always given us good service, providing knowledge and making sure we are maximizing our investments with GoldCo. We feel secure in working with him. Yesterday's transaction was about upgrading and review of what we have with GoldCo. Our losses from the 2018 "Camp Fire" were total. Things are complex. Thank you. RDN
Reviewed Nov. 3, 2020
I’ve recently had several transactions set up with Goldco representatives Ben and Kenny and have had professional advice and help setting up my accounts. I look forward to seeing my accounts grow in the next few years.
Reviewed Oct. 31, 2020
The experience was an easy one and handled very professionally. Everyone we worked with was helpful and friendly. My agent shared videos to help me make educated decisions. I was rolling over from four different companies. There were many phone calls that had to be made with those companies to make everything happen. My agents followed up at every step of the process until everything was completed. I am very happy with my results.
Reviewed Oct. 28, 2020
Hi everyone. I'm a "blue collar" worker and at the time I was considering the purchase of gold I was terrified because I knew nothing about purchasing gold. If it wasn't for my new friends at Goldco I probably would not have purchased my gold. Paula and David are the best of the best at being understanding to my concerns and making me comfortable with their detailed explanation of every detail thing I wanted to know about gold. I thank God for helping me find Goldco. L. **
Reviewed Oct. 21, 2020
GOLDCO was very informative and provided very useful information. We were advised to take action to improve our holdings and it was done without any pressure. Advice given was very helpful in our making a decision to change our holdings.
Reviewed Oct. 19, 2020
Kenny & Ben worked with me to consolidate multiple separate retirement accounts by rolling them over into a new self-managed precious metals IRA with Equity Institutional. The account closings and funds transfers went smoothly and quickly. Accounts opened, metal selection completed and orders placed quickly & professionally.
Reviewed Oct. 14, 2020
From the beginning Tim Pipkin has been professional as he kindly educated my wife and myself on the current gold market as well as past gold market history. Tim and the others have been very helpful with answering our questions without pushing us for a sale. My wife and I are both comfortable with our decision to purchase gold from Goldco and storing the gold in secured facility. We have peace of mind with the whole process. Thank You All for a good experience.
Reviewed Oct. 9, 2020
Everyone that I spoke to today was very kind and courteous, they helped me through the process of changing things over to you as well as helping me purchase the metals. Miss Patricia ** and the others on down are a great asset to your company, you should be proud to have such wonderful and helpful people working for you, each one was very patient with me and answered all questions I asked. Thank you so much for being so helpful, God bless, stay safe. Charles **
Reviewed Oct. 8, 2020
Goldco and it's representative Jack was very knowledgeable and walked me through the whole process. It was my first time doing something like this and my first order. They were very helpful and made me feel confident in what I was doing. I would recommend Goldco to others.
Reviewed Sept. 30, 2020
Goldco did a superb job of handling my recent transaction. Josh Leslie was the Senior Account Executive who walked me through the process every step of the way. He provided detailed information on the various coin options and succinct recommendations. I am completely satisfied with the way he kept me informed from the beginning to the time the transaction was completed. I have great confidence in Goldco as a company that generates trust in its business dealings.
Reviewed Sept. 30, 2020
I have really learned a lot from my Account Advisor David Brien. This company does what they say they are going to do and deliver on that word. I have enjoyed working with David and his team to get my account set up for my peace of mind for the future.
Reviewed Sept. 26, 2020
I've had an account with Goldco since 2014. I had a few calls from them over the years - I never got much info from whoever called...until recently. David called, said the coins I bought in 2014 weren't doing well...and suggested going another route. We put together a trade that, hopefully, will be better to me. He also said that he would follow up quarterly to make sure we stay on the right track. This is all much appreciated.
Reviewed Sept. 24, 2020
Reggie did a great job of administrating my purchase. Unfortunately, I have been residing at my Montana house for an extended time and will return to my primary house October 3, 2020. I will immediately contact Reggie upon my return.
Reviewed Sept. 24, 2020
I transferred money from a 401K to a money IRA. Everyone I spoke with at GoldCo was very professional and explained the process, they answered all my questions. Seamless and easy process. I will be recommending GoldCo to friends & family. Thank you again.
Reviewed Sept. 20, 2020
Difficult Choice when it comes to choosing which Company to go with, Carl was very helpful but would never disclose rates & fees. I did research on holding companies and decided that I didn’t want to turn 100k from a rollover into $80k or even less in people but that doesn’t help when I’ve lost 20K potentially.
Reviewed Sept. 16, 2020
Tony ** was excellent in making this experience as pleasant as possible, and answering my every question in a knowledgable and professional manner. I look forward to doing business with Goldco again in the future. Thank you!
Reviewed Sept. 11, 2020
Reggie and Ruby were ready to answer any questions I had pertaining to these transactions. They were courteous, patient, and thorough. There was also a man whose name I think was Marty. It was obvious they were a team in constant communication with one another. Each one knew how to reach the other for answers within a very short period of time. I would not hesitate to recommend them to a friend or relative.
Reviewed Sept. 5, 2020
Representatives were very helpful and knowledgeable in Preparing the paperwork and overnighting the documents over to me for signature. All the information I needed was included. The rollover went flawlessly.
Reviewed Sept. 5, 2020
I researched several Gold/Silver firms and chose to go with Goldco because of how genuine Kenny and Ben were. They were patient with my (probably dumb) questions, and forgiving of my procrastination. They both explained things in way that made this complex financial stuff seem simple. I was so excited to be finalizing with them.
Reviewed Sept. 3, 2020
David McFarlane was the representative that I spoke with concerning portfolio changes that would be to my benefit. Not only was he very helpful, but also respectful in explaining, and thus answering all of my questions.
Reviewed Sept. 2, 2020
The setup process went smoothly and the financial matters were satisfactory. My only disappointment was that the originating mint/country was not listed for the coins purchased for my account. Several of the coins are unfamiliar to me, and I would appreciate knowing the mint/country of origin for each.
Hi Richard, thank you for taking the time to leave a review! Your account executive will be reaching out to you soon to go over each coin with you in more detail, and answer any and all questions you have.
Reviewed Sept. 2, 2020
My recent purchase of additional precious metals thru GoldCo was an excellent experience. I have made several purchases with GoldCo over the years and each occasion was handled with extreme detail and accuracy..
Reviewed Sept. 2, 2020
GOLDCO opened a new account for me with great professionalism. Their employees are very knowledgeable about the products and make the account process move easy and efficiently. I would highly recommend!
Reviewed Sept. 2, 2020
My choice of Goldco was a good one I think. Goldco was the Only Gold IRA company that I was looking at that had an A+ rating. My IRA that I had for many years had been losing value for almost a year. I am 61 years old and my retirement years are just around the corner. It was hard to watch my IRA losing money and the thought of my not being able to remodel my house or doing some of the things I had planned for so many years. I called Goldco and I was helped step by step. I am not comfortable with investing but Goldco helped me accomplish my goals.
Reviewed Sept. 1, 2020
Rolled my IRA account over to silver and gold. Worked with Zeve Katz. He was very helpful, answered all my question, was always responsive to my calls. Everyone that I worked with was friendly and helpful. Thanks Goldco.
Reviewed Sept. 1, 2020
Reginald ** did a fantastic job of walking me through the process and helping me understand the peculiarities of buying gold and silver for an IRA. The process was easy and timely. Thanks, Reggie. Well done, Goldco.
Reviewed Sept. 1, 2020
I am very pleased with opening my new account with Goldco. I have the utmost faith and confidence in Zeve handling my account. He portrays patience and honesty as he explains and guides me in an area of investment that is totally new to me.
Reviewed Sept. 1, 2020
Rad Brdar senior account executive at Goldco steered me in the right direction last March, 2020., I wanted to switch our IRA's from the stock market to Self Directed IRA's for me and one for my wife at Goldco. In the 5 months since, both of us couldn't be happier. Our investment has appreciated considerably. Thank you Goldco and thank you Rad.
Reviewed Aug. 29, 2020
Updated on 04/18/2023: Goldco are con artists. Predators looking for naive investors. Go look for a reputable dealer from the Professional Numismatists Guild list, where they follow a strict code of ethics, and you can find a FAIR PRICE on metals. I don't work in the industry, I'm just sharing my experience in the hopes that I can help you avoid getting conned like I did. I will upload supporting docs if this site allows it. Goldco will sell you "collectible" premium coins at 2x to 3x (!) the melt value of the metal. How would you like to spend $100K on coins you couldn't sell the next day for $50K? That is a likely outcome if you buy from Goldco. In fairness, Goldco will buy their coins back to keep you from leaving a bad review when/if you realize your mistake, but they'll keep a 20+ % fee. You'll be so relieved that you didn't lose 40-50%, maybe you'll go away quietly, or even feel like they did you a favor. Read the 1-star reviews, they're real.
My story: I was buying gold for the first time, with my retirement savings. I chose Goldco because they used Ron Paul's name in an ad. (I love RP, but shame on him for not vetting this company better before selling his endorsement.) Goldco helped me set up an SDIRA with Equity, and provided all the paperwork for rollover. I told my Goldco sales rep, David, that I wanted to buy bulk silver or gold as a hedge against dollar inflation. The sales rep positioned silver coins as the best avenue, and assured me their markup was around 7%, and their prices competitive. Sounds great, I thought. Let's go. THEN I GOT THE INVOICE. $74.90 for a 1oz silver coin! Holy crap! (Silver spot was about $27 that day.) I got a knot in my stomach. Did I just squander half my retirement savings? I immediately called Goldco to protest, and they assured me that their coins are premium, collectible coins, and they are worth that much. **, I thought.
I began frantically researching the coins I had just purchased, and I discovered three things:
1. Two other dealers confirmed that yes, I'm not crazy, and these 'premium' coins do command a modest premium over spot, but not even in the same ballpark as what Goldco is quoting. Moreover, these dealers had been contacted by other sellers looking to offload overpriced, premium coins that they just purchased from companies like Goldco. These phone calls were heartbreaking counseling sessions -- some with vulnerable seniors -- informing them that they've been hoodwinked, and their retirement savings have taken a devastating loss.
2. Goldco had made it impossible for me to "comparison shop" their coin, because they had an "exclusive" deal with the Perth mint on the design. In my case, it was an American Bald Eagle on the front, and a Queen Elizabeth (I think) on the back. An odd combo, but unique, hence perfect for an exclusive deal. Otherwise, I could go to ebay and find their "premium" coin selling for, say, $48, and easily show that I'd been ripped off. (Indeed, their sales flyer even bragged about the "exclusive" nature of their coins. I didn't understand what that implied, but I sure do now!)
3. Regarding "all the five star reviews"... Goldco seems to devote enormous resources to promoting their brand, and to scrubbing sites of negative reviews. I found dozens of sites purporting to be impartial reviewers ("8 BEST GOLD IRA FIRMS 2023" etc, ad nauseam) but which appeared to be part of a robust Goldco paid affiliate program. Notwithstanding, I get it -- paid testimonials are just part of the game. Caveat emptor. BUT the more deceptive and infuriating practice involved the BBB (and certain other sites), who ostensibly exist to protect consumers and give us a voice. For example, I submitted a negative review to the BBB, only to have it removed because 'Goldco tells us you're not a customer.' I appealed, and provided them with a copy of my invoice. After a couple weeks, still nothing. So I filed a complaint about the BBB with their own internal investigation group, and eventually my review was reposted in its entirety, albeit with a Goldco rebuttal underneath, dismissing my complaint as a misunderstanding. 'Sorry you're confused.' Indeed. The ugly truth about the BBB is that they survive on large, recurring memberships (from companies like Goldco) and their loyalty is with the companies they pretend to be policing. And if you're a business seeking an A+ rating, you are strongly encouraged to become a member. It's is a sham, a shakedown. On other consumer review sites, such as (TrustPilot, Sitejabber, and RipoffReport,) Goldco promptly found my reviews and responded (without rebutting any actual facts), politely asserting that there must have been some confusion about the coins I purchased. They are certainly persistent. (So am I, hence this review.)
So what happened to my retirement money? Fortunately, within 24 hours of receiving their invoice I realized Goldco were hucksters, and I notified my trustee in writing to remove Goldco as an authorized dealer on my account. This prevented them accessing my money. I was lucky. I felt stupid, but relieved. I had dodged a bullet. I eventually found a family-owned dealer in Florida who sold me bulk 100oz silver bars for $3100, about $4/oz over spot. Exactly what I was looking for. Good luck to you, reader, I hope you are as lucky as I was in your search for a reputable dealer.
Original Review: I am new to gold/silver investing. I can see there is a dollar crisis looming, and wanted to roll a large portion of my IRA into a self-directed IRA and buy physical gold. So I researched precious metals dealers online, and found Goldco was very highly rated. (These ratings are paid-for and/or vetted, I would come to find later.) Goldco rep David Taylor was extremely helpful and responsive, answered all my questions, assured me that Goldco markups were some of the lowest in the industry (7-21%), and sent me the paperwork to set up an account with a trustee/custodian to handle the SDIRA rollover. We agreed that silver coins made the most sense for me, and I placed an order for American Eagle proof coins from the Perth mint.
THEN I GOT THE ORDER CONFIRMATION: Silver American Bald Eagle - 1oz. Qty 667. $74.90. What the heck did I just buy??? The spot for silver that day was ~$26.50; this price was nearly triple! I was shocked. Further research confirmed that these are just 1 ounce silver proof coins, worth about $48 retail. They are collectible, premium coins, such as you might buy as a graduation gift. But if you took this same coin to a gold/silver coin dealer, you'd be lucky to get $40. (As of this writing.) But Goldco insists they're worth $75! Nonsense. This is robbery!
Do your homework. Call some dealers. A good place to start might be **. You will find that many of these coin dealers are routinely confronted by disillusioned Goldco's (and other, similar predatory dealers') customers whom have spent their retirement money buying expensive collectible coins, only to be informed by honest dealers that their "premium" coins are worth 50% what they paid for them. To keep novice investors in the dark, Goldco appears to have "exclusive" deals with the Perth Mint on whatever flavor-of-the-month coin design they are peddling. This prevents Joe Consumer from comparison shopping. Because there are no direct price comps, Goldco is able to claim their coins are premium, limited edition, super high value. Even up to $75/oz. They are not. But it's tough to disprove when no other dealer has the exact same coin because of Goldco's "exclusive."
I believe Goldco's markup on these coins they sold me was in the ballpark of 100%. This is robbery. For example, the coins I (almost) purchased were "1 oz silver American Bald Eagle 2020 reverse proof" coins from the Perth Mint, with a bald eagle on one side and Queen Elizabeth II (???) on the other. Just try to find that exact coin anywhere else but Goldco. Go ahead, I'll wait... If you want to invest in gold/silver, it's probably because you understand that there is intrinsic value in the metal itself. What you need is bullion or bulk, investment grade coins, and you want to pay as little over spot price as possible. Collectible proof coins are for birthday and graduation gifts, in fancy packaging with certificates of authenticity. Buying hundreds or thousands of these at retail (or worse) price is NOT a wise investment strategy. Silver/gold prices would have to double or triple before you break even.
So, in summary: PROS: Stellar customer service. Ranked the #1 or #2 coin dealer by multiple "independent" ranking websites. Responsive and helpful. Website is helpful and well done! Ordering process was easy! Provided all the paperwork to set up custodian and depository. Answered all my newbie questions. Five Star reviews on all the 'rating' sites. CONS: Sold me the wrong product, at HUGE markup. My retirement savings would have taken a $25,000 loss the instant the sale closed. "Other than that, Mrs. Lincoln, how did you enjoy the play?"
Goldco appreciates your feedback because we take customer service very seriously. We want to make sure we are on the same page about the coins you were going to purchase. You are correct that the 1oz 2020 Silver American Bald Eagle (Reverse Proof) is minted by the Perth mint. But, there may be some confusion surrounding the coin's value and the process Goldco uses when purchasing coins back from customers. The reason that you could not "shop" the 1oz 2020 Silver American Bald Eagle (Reverse Proof) is because it is a new coin and is, therefore, not readily available. You claim that the coin is overpriced because it retails for quite a bit above the melt value. Because you never went through with your purchase and never had the opportunity to to sell your coins back to Goldco, you would not know that Goldco frequently buys coins like those from its customers at amounts far exceeding the weight of their metal because its buyback pricing tracks the actual value of the coins it buys and sells. Having said that, Goldco offers a myriad of metals from which customers can choose. As you noted in your review, we answered all of your questions and our customer service is excellent. If we had reason to know that the coin your contemplated buying was not what you were looking for, we most certainly would have offered you other options. We wish that you had given us the chance to address your concerns and offer metals that may have been better suited for your needs.
Reviewed Aug. 24, 2020
I had been reading about ways of diversifying my TSP account and came across how precious metals as gold and silver can actually protect and enhance my retirement investments and I'm very gratified that Goldco came to my rescue and hopefully my finally deciding to be part of this company will ultimately give me the satisfaction and peace of mind moving forward..with my utmost belief and trust in God that I'll not be forsaken by this action of mine. God bless!
Reviewed Aug. 22, 2020
I enjoyed working with Carl Oliverio. He took his time and educated me,since this was my first venture into precious metals. After the purchase, I was disappointed that I had no feedback from anyone, as to how I was to track my investment. I would have appreciated some help in this area, as this was a sizable investment for me. I did wait for several weeks and got no follow-up from GoldCo. Does GoldCo offer a tracking tool for the customer's investment?
Reviewed Aug. 21, 2020
I deal mostly with Josh Leslie. He has been working with me since 2015 and always gives sound advice even if I choose not to follow it. Today I followed his advice; sold some Silver Proof coins and purchased Gold coins. Josh and Everyone that I speak with at Goldco make me comfortable. My investment is small but that has never been an issue with Goldco.
Reviewed Aug. 19, 2020
Tony and the entire GoldCo team provided us with a seamless transition from a regular stock based retirement account to a Precious Metal self directed IRA. Tony guided us with each step and ensured that the team helped us understand our options and invest in what is right for our retirement planning. Goldco has secured our retirement from the craziness of the market and has protected us from the government's insane money printing policy and the potential currency crisis.
Reviewed Aug. 18, 2020
Hi, David Taylor has been so informative, to me, every since he took over my standing account, at the time when Frank Perla retired. David jumped in with both feet and befriended me pleasantly and informatively in such a great way, that I completely put my trust and friendship in him. This new transaction went as smooth as it could have been. My hat is off to David Taylor. He is a keeper!... David Taylor and Gold Co., are my blessings! Thanks. Randy **.
Reviewed Aug. 14, 2020
My experience with Goldco has been a great one. They let you know upfront they are not a financial advisor. They take the time to explain what they do and who they are. I have enjoyed working with each one. They take the time out of there day to let me know what’s going on with the products I have purchased. I would recommend them to family and friends. Thank you Goldco!
Reviewed Aug. 14, 2020
All contact with GOLDCO personnel has been very positive! When you really have very little knowledge of precious metals as I did, it is nice to talk to someone like Tony and have it explained to you in simple terms!
Reviewed Aug. 14, 2020
I received such good vibes with Rad the broker and Pat Loya. They were very helpful and patient with me. I am pleased the way things went and for explaining things and making me feel comfortable about what I was doing buying this gold and silver...
Reviewed Aug. 13, 2020
Dealing with the Goldco representatives was a pleasure. Our account representative was great to work with. He was very knowledgeable and answered all of our questions. Goldco led us flawlessly through the entire process. I would highly recommend Goldco to anyone looking to invest in precious metals.
Reviewed Aug. 10, 2020
Goldco and Tony ** did a fantastic job of handling my account and my latest transaction! I am very pleased with the service and the quality of the metals they offer. I was kept in the loop every step of the way.
Lisa
Reviewed Aug. 10, 2020
In July 2020, I reached out to seek how to purchase. Joe D., was kind and patient in helping me. By explaining the process and what to expect. Next spoke with David B., who kept me intrigued by the company’s process. My investment etc. Spoke often with Patricia in IRA. All have been a great team. Looking forward to our strong relationship.
Reviewed Aug. 7, 2020
Everyone was just great and very helpful. I appreciate your experience and help with my final decision. No pressure, just informative. At our ripe old age (81), we are very mindful of having enough money to sustain us and leave a little bit leftover for our 6 granddaughters and our great grandson and granddaughters. Thank you, Judy and Jack **.
Reviewed July 23, 2020
I am fairly pleased with GoldCo. Everyone was friendly and responsive to my needs and questions. The information I was sent was very helpful. I chose GoldCo based on the research I did with many companies. They have good ratings with third party companies. Most things were explained to me up front and the rest while on the call with the Portfolio Manager. I only hope the coins that were recommended will maintain their value or increase over time.
Goldco Company Information
- Company Name:
- Goldco
- Address:
- 24025 Park Sorrento, Suite 210
- City:
- Calabasas
- State/Province:
- CA
- Postal Code:
- 91302
- Country:
- United States
- Website:
- www.goldco.com
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