Five Star Tax Resolution Reviews

These people have done NOTHING for me. I paid $5,500 .I wanted a refund after 4 months of receiving nothing. Then told me I can only get $2,000 back. Horrible. Robbed me. They did not mention nothing in the beginning about not receiving a full refund back if I wasn't satisfied.

I am a client Five Star Tax Resolution filed an Offer in Compromise for over a year ago and I have left numerous voicemails asking for assistance due to letter I received from IRS. I need someone to contact me asap regarding this urgent matter. I paid your company to represent me and was disappointed to find out they were not contacting back the IRS with their inquiry regarding my case.

Driving for food delivery apps full time created a massive 1099 tax headache. I owed more than my old car was even worth. The IRS threatened to garnish my meager daily earnings. Five Star Tax Resolution secured a great payment plan, and waived all my fines. They are absolutely incredible to work with!

Waste of time. Ashley doesn't answer her phone. Not able to leave a message and so you have to repeatedly call. Scheduled meetings and then just doesn't show up without even letting you know she would be late. After rearranging schedules I had to call the main number to ask if the meeting was going to happen or not. Attorney had very little detail of the case when we finally were able to talk. Not useful at all.

Someone stole my identity and filed a fraudulent return in my name. I was stuck with a bill I didn't owe. This firm cleared it up with the IRS fraud unit. They are the real deal for identity theft victims. I feel so much safer now.

I couldn't get a mortgage because of an old tax lien. Five Star Tax Resolution got the lien withdrawn and cleared my record. I am finally moving into my new home. They are the real deal for home buyers. Professional and fast.

I was struggling with 1099-K reporting discrepancies that seemed impossible to fix. Five Star Tax Resolution stayed on the phone with the IRS until it was resolved. Their persistence is unmatched. If you have reporting errors, they are the team to call.

What you see is what you get with this firm. Their fees were clearly stated at the beginning and never changed. No hidden costs or surprise bills. They worked tirelessly on my case and achieved a result that surpassed my expectations. It is refreshing to work with a company that has such high integrity and delivers on every single promise they make.

After my husband passed, I found out about his old tax debts. I was terrified of losing my home. This firm treated me with such kindness and handled the innocent spouse relief paperwork. They were my shield against the IRS. I can finally sleep without worrying about a knock at the door. They are truly compassionate experts.

I did not end up choosing a tax resolution company but I was very impressed with this company. I dealt with John ** on the phone and he was extremely intelligent, kind, and answered every question I had. Because of Mr. ** extraordinary customer service, I would have picked Five Star Tax Resolution if I had decided to choose to go that way. He explained every aspect of the process to me and he was wonderful to deal with. I would have chosen this company if my accountant had not told me to go a different route. I found Mr. ** a pleasure to talk with and an honest man.

I was nervous about a potential seizure notice for my small assets. Their professional calmness provided immense comfort and support. I especially valued their quick and clear responses during the sensitive negotiation phase. We found an excellent, manageable resolution plan.

I received a threatening notice about my property, making me extremely anxious. The immediate professional action they took calmed my fears. They excelled at quick responses and respectful contact with the authorities. The property threat was successfully resolved and addressed.

I was unsure how to handle a final demand letter for payment. The team's immediate, calm, and supportive action took away all my stress. They were very easy to work with on the complicated financial disclosure paperwork. We successfully secured an extension and a long-term resolution.

IRS letters kept showing up and I couldn’t make sense of any of them. They went through the stack with me, one by one, until it all clicked. That level of patience made a huge difference and eased my anxiety.

A garnishment notice had me panicked. They explained my options, helped with the paperwork, and stayed patient while I asked a ton of questions. Their guidance kept me grounded and gave me a bit of peace.

When the IRS contacted me, I felt anxious. Five Star explained what it meant, walked me through my options, and kept the process simple. Their clear communication and steady updates gave me peace of mind and reassurance.

I faced IRS letters I couldn’t understand. Five Star carefully explained them, answered questions, and handled the back-and-forth. Their quick responses and calm tone made me feel less stressed, and I finally felt things were under control.

Unfiled returns had been weighing on me for years. Five Star explained how to catch up step by step, always with patience and clarity. Having them guide the paperwork made me feel supported. Now I feel lighter and less anxious.

Facing tax debt was overwhelming. Five Star explained my options, helped with forms I didn’t understand, and kept me informed. Their patience gave me peace of mind, and I felt more comfortable finally dealing with it.

I contacted Five Star when the IRS sent repeated letters. They explained everything in a way I understood, kept me informed, and handled the paperwork quickly. Their clear guidance left me reassured and much less stressed.

I had several unfiled returns that felt overwhelming. Five Star walked me through what documents to gather and explained each part of the process. Their patience and calm guidance made everything easier, and now I finally feel caught up.

I felt ashamed of my tax situation, but Five Star never judged me. They explained my options, answered all questions, and kept me updated. Their respectful approach gave me relief and made a tough process much easier to face.

An audit had me completely stressed, but they explained what to expect, answered every question, and prepared me thoroughly. Their steady, reassuring guidance gave me confidence and made me feel like I could truly handle the whole process.

Years of tax issues left me feeling hopeless. They explained my options clearly, guided me through the paperwork, and stayed respectful throughout. Their steady support gave me relief and helped me feel more at ease.

Facing unfiled returns, I felt overwhelmed. Five Star listened carefully, explained my options, and guided me without pressure. Their clear communication and quick help left me relieved and able to move forward with confidence.

I reached out when I got an IRS letter I couldn’t understand. Five Star broke it down, handled the forms, and kept me updated the whole time. Their calm and clear support made a stressful situation something I could actually handle.

I was stressed about the IRS sending letters. Five Star explained what they meant, showed me my options, and stayed in touch. Their clear updates made me feel supported, and I finally had some peace about my tax situation.

I was completely overwhelmed with unfiled taxes. They explained the process, guided me through each step, and helped with the paperwork. Their respectful help gave me the push I needed to finally face it.

Facing an audit had me nervous. Five Star walked me through the process, helped gather documents, and explained what to expect. Their calm guidance gave me confidence and made the whole situation much less overwhelming for me.

I didn’t understand what to do about my tax debt. They walked me through every detail, helped file everything properly, and answered quickly. Their calm approach gave me peace of mind and made the process manageable.

IRS letters piled up and I felt stuck. They broke everything down, explained my choices, and handled the paperwork I couldn’t manage. Their support left me calmer and helped me feel more in control of the situation.

The IRS notices confused me. Five Star explained what they meant, handled the back-and-forth, and answered all my questions. Their quick responses and steady support turned something scary into a process I could actually handle.

I was impressed with their professionalism from start to finish. They explained everything clearly and kept me calm during a stressful situation. Having that steady support gave me confidence and made the process feel much more manageable overall.

Their guidance not only solved the problem but also taught me better ways to stay organized in the future. That kind of practical advice gave me tools and confidence to avoid repeating mistakes, which made their support even more valuable.

When documents were hard to find, they offered alternatives and explained what would work instead. That flexibility made me feel like my case wasn’t doomed just because I didn’t have everything. It was a real relief.

Uploading my documents was easier than I thought. Their system let me send files quickly without faxing or mailing. It saved me so much stress because I could get everything handled from home. That convenience really stood out to me.

I liked that they never tried to scare me or push me into decisions. They explained what was possible and what wasn’t. That honesty built my trust in them. I felt comfortable knowing they’d only recommend what was realistic for my situation.

Five Star was recommended by a family member, and now I see why. They handled my case with professionalism and care, keeping me informed every step. Their work gave me real peace of mind during a stressful time.

Working with them felt more like having a trusted advisor than just another service provider. Their transparency, integrity, and genuine care made a huge difference during a tough time. I felt informed, supported, and respected the whole way through.

What stood out to me was how they never rushed me or made me feel like just another case. They took their time, answered all my questions, and genuinely cared about my outcome. That level of patience and support made all the difference.