Consumer Complaints and Reviews
I was in high school and thought that the deal they were offering was a good one. I could make payments and get the computer of my dreams! I lost all the money I put into it. Years later, I saw that the company was being sued.
I had started to pay for a computer in 2004, that I did not receive. I gave a total of $2500. I tried repeatedly to get a refund of all monies that are owed to me. It has been 8 years and no response. I would greatly appreciate a refund.
In 2004, I paid $2,500.00 for a computer that I did not receive. I was promised the computer and also a free gift and I did not receive anything. I would very much like a refund of my $2,500.00. Thanks.
My husband and I filed a complaint about 6 years ago with the Virginia Consumer Affairs. We were told that a lawsuit had been filed with Financing Alternatives. Several complaints had come in about this company for advertising computers set up on a payment plan by the company, company never providing the computers to the consumers. I was one of the victims who never received my computer and had payments drawn out of my bank account.
Financing Alternatives took my down payment for a computer in 2005, from my checking account. I then even paid $71.98 activation fee, then they started taking more money than I authorized them to take. So, I closed my account and stopped paying them. They have over five dollars of my money, and I want to know. I have all off my paper work that they sent me. What can I do? Or is it too late to do anything?
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I bought and paid for a computer through them. It was paid in full but I never did receive my merchandise or my money back--about $1,600 worth. Plus, they were supposed to send a digital camera and printer with my order. I would like to get my money or merchandise because it has been long enough. I made my last payment on February of 2007-2008 for $265.00. When I called them, they said that they have received my payment and that they would send my stuff; but that never happened at all.
On June 13,2003, I set up payments for a dell Inspiron 1100 laptop to be shipped to my house. I didn't receive the computer for one year. In the mean time, Financing Alternatives duped me into making payment at $146.88 every two weeks. I was told initially that I would only make 12 payments twice a month,(monthly $293.76) a total of $1762.56.The six months had passed and Financing Alternatives was still deducting for an additional 6 months totaling $3,525.12. I had called Financing Alternatives and Carmen said I was misinformed and she could not stop the deductions. Also the deductions would still continue for an additional six months. I was livid and disgusted!
I had no credit history at the time so I figured this would be a great start to build one but with this new information I received from this Financing Alternatives rep, the only thing on my mind was that I was getting ripped off and even worse, scammed.
I sent my consumer complaint form to Virgina's prosecutor in October 10,2007. I haven't received any new information except what I heard on line. Is there anyway to get the money I so rightfully deserve? So many individuals were scammed just like me and I'm getting to the point where it's more about principle than money. I work very hard for my money and I need restitution. If anyone has information on the outcome of this lawsuit filled against Financing Alternatives, please email me. Thank you.
They take $42.50 from my savings account every week, until I fully pay for a computer from them. I ended up paying for a computer that was worth $718.20, and I paid Financing Alternatives $1873.37 for almost a year and a half.
I signed up for a computer they were offering on TV and started making payments. I paid about $975 and I called to just get a TV instead and they told me I had to pay the whole $1400 for a computer and that I cannot switch from a computer to a TV even though it was my money and that I could not get a refund as well.
I paid for a computer that was to come with all the bells and whistle, but instead I got a lot of lies and the run around while still my children had no computer as I had promised them 2 to 3 years ago, because this company decided to take all our money and run when we took the necessary steps to recover our money. All we have received thus far was court dates and rulings that still have not produce my boys a computer or the money back to try and get another. I am not fortune enough to just go out and get one and sit back and wait to see what will become of this company. I need help getting my money back, please!
I was told I would be getting a computer back in 2007 and I never received it. I paid the computer off and never even received a refund after the company went out of business.
I never received my computer or a refund of my money. My checking account was closed and now I owe the bank.
I paid for computer back in November 2007 and never received it. I sent several emails requesting my item or my money and I also tried to called but the number was disconnected. This company took my money that I worked so hard for. I would like to know if there is a way I can get my money back.
I made payments through my bank account and received my sales order but never received the merchandise. Still wondering what happened. Total on the sales order was $1871.48 paid but still no merchandise.
I paid in full for a computer that cost me $1,300. I still got my receipt. They sent me a paper that I had to sign so I can receive my PC. But I never got my computer and that was in 2004, it’s now 2010. They still have my money and I want it all back. This company changed their number. Now there is no way I can contact them.
In regard to the above-referenced matter, please know that I opened this account with hopes of getting this television as a birthday gift for my wife. I have tried contacting FA numerous times but without success. I have not received a response. I purchased this TV on March 11, 2006; and wife's birthday is on March 14. I have not been contacted by anyone regarding my refund nor anyone letting me know if this company is still in operation. It was via internet that I was able to find out about this suit. Please know that your immediate attention to this matter will be greatly appreciated.
F.A. began to draft their required 13 consecutive payments towards getting the computer. The 13th payment mysteriously never went through, so they defaulted me to receive shipment 3 months later. At this time, there was a shipping error which would have caused me not to receive my shipment for another month.
At this month's end, I was informed that I had to pay the entire balance before receiving my computer. The balance was paid over a year's time, and I never received the computer till this day. The company ceased calling, and I have no up-to-date contact information as all their numbers were disconnected. So I wound up paying over $2000 for a computer that I did not receive. I want my money back!
I was making payments with this company every two weeks for some time. Then I stopped, being that the checking account used was closed. I was trying to contact them, but the phone number was disconnected or whatever. I am trying to figure out if there is any way I can get my money back.
Financing Alternatives Inc. took over $1,700.00 from me, and I never received a computer. They had their phone to where you were not able to get through. Then when you could, the customer representative would assure you that you will receive your computer, but they were backed up or just behind. I pray somehow something is done about this soon. I haven’t even received my money back. Please help!
this company sole me a computer two years ago. i have the computer from dell. there is a warrenty on it and it is not woring right but when i called dell to get it fix they told me there is a hold on the computer and they can not fix it. when i asked why they told me that the company i bought it from never took there names off of it and it show they still own the computer. tehy told me to call the company and have them fix this problem but the company dose not no long have a good phone #. what can i do. i payed 2000.00 for this computer
I paid for a computer in full also including the overdraft fees this was about 3 years ago i filied a complaint nothing was done i still did not recieve my computer from 07- 09 almost 2010
the company started making deduction
from my bank account of 71.98 when
I reached the minimum for the computer to be sent it was not. I moved a few times since and just found my paperwork again. Im seeking a refund of my money
or a new computer.
I open an account with this complany on 4-7-06 after returning home from the katrinia innew orleans and they set up a bank draft take 155.96 each mounth from my acc , and promise to ship my computer and other merchandise by 10-06 and i called it was on back order still taking my payment each i contract by phone and by email and all i was getting was the run around i met payment in full to complany and they never ever give my order are i been able fine them my friend told me about this site
My cousin by marriage actually recieved a desk top. He recommended using the service, i called Financing Alternatives, opened a account for a lap top for $199.28 a month for a year, paid shipping cost, was given a estimation of 4 to 6 wks finished paying in May of 2007, September 2009 still no laptop no refund.
Spoke to an attorney supposedly handling case recvd 2 updated letters last coming last yr sometime Sept. or Oct. at present time no info. my account was solely with drawn from my account for a yr, i don't understand how someone can just post a legal government authorized computer company on cable/directv and not hold themselves accountable for not delivering a product especially when they were given access to directly withdraw from my account.
I believe i have a viable complaint why not check all transactions in which they recvd a form of income and have him pay all this money back to the people he robbed.
In 2006, I was watching TV when I saw a commercial about purchasing a computer and how I can rebuild my credit. I then in turn called and allowed them to start withdrawing $71.98 from my checking account. I was supposed to receive the computer after 3 payments. But there was a problem in one pay period at work and checks were deposited that week. So, I had to call them to ask if they could hold off for a day. I was told that I would have had to call 3 days in advance. No problem there - I understood.
Then, I was informed that because of that, I would have to start all over again to reestablish credit worthiness. So, my 3 more payments were paid; still, no computer. I allowed this to go on for a total of 15 payments totaling $1,079.70. I had 11 more to go. Then, I was laid off from my job so I called and they explained to me that when I do return to work, I can start my payments again. When I did return to work, I called to resume my payments. I have yet been able to contact these people by phone or via mail. I would like to know what is going on with this company and how I can get my money back.
I paid for the computer but I never received it and was told that if I did not pay another one hundred twenty when I had already paid over one thousand, would not be refundable. Also this would be my 2nd complaint and have not heard anything. The consequence; financial strand and had to purchase another computer.
We got screwed out on $2300 for a computer we never received. We complained before but we never heard from them. We're been waiting for any kind of news but nothing. It's been three years since they took our money. We want justice and my money back.
Back in 2007, I called a number that was announced on television for a computer, no credit needed and they would deduct money from my checking account every 2 weeks and no computer was ever delivered. I see I'm not the only one this has happened to. I've tried getting a hold of the company and I can't seem to find anyone to give me some answers. Please help! That was a lot of money taking out of both my accounts. Financial problems, this was money that could have gone towards my daughter’s educations and I'm very upset.
Purchased a computer for 2000.00 dollars and have not receive it.I TRIED ON SEVER4AL occasions to communicate with someone, but was not sucessful.I realize now that I have become a victim of fraud.
Well, I was watching television and I saw a commercial on TV that caught my eye and it was advertising brand new Dell computers. So then I called the phone number that I saw on the TV screen, #1-800-815-7140, and then I set up an account with FIA to purchase a brand new computer back on May 13, 2006. FIA told me that they could take my payments out of my savings account and all they would need is the banking information and bank routing number. So I agreed to all the terms that they read to me and my payments were $71.98 every other week.
Okay, they told me if I made 3 consecutive payments that UPS would ship me a brand new Dell computer. Well, I called them; they told me the shipment had been delayed. I was like, okay, I waited 10 business days. They told me the same thing over and over. Then I paid the computer in a full payment of $1,871.48. I never got my merchandise so I called them over and over. No one answered the phone. It said, "Number is not in service." Never will I fall for any scams again like that. You live and you learn but all I want is my money back. If there is anyone out there that can take care of this situation, I'd appreciate it. God bless.
Financing Alternatives Company Profile
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