Community Tax Reviews

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Edited by: Tammy Burns

About Community Tax

Founded in 2010, Community Tax is a tax resolution company that offers tax resolution, tax preparation and accounting services across the nation. It uses tax practitioners and certified public accountants (CPAs) to represent clients in front of the IRS. Potential clients can request a free consultation before beginning the process.

Pros
  • 100% money-back guarantee
  • Spanish available
Cons
  • Not all service prices published

Featured Reviews

Los Altos, CA
Verified purchase
Community Tax has done my taxes for the last 3 years. They have been professional, on time, and friendly. I worked with Audrey ** and she was great - always answering questions qu...

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Stamford, CT
Verified purchase
They were nothing but fantastic. There was so much value in what they did, and the cost was fine. It reduced the stress that we were under in dealing with being in arrears. It imp...

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What is Community Tax?

Community Tax is a full-service tax company that is available to customers in every state. It offers tax resolution and preparation services for both individuals and businesses. It provides year-round tax assistance and bookkeeping services.

NextPoint Financial, the parent company of Liberty Tax, acquired Community Tax in 2022.

How does Community Tax work?

To start working with Community Tax, you will have a free tax analysis with one of the company's professionals. At this point, it will hear your case and tell you the best resolution for your problem.

Once you decide to work with Community Tax, the company will start the investigation process by filing a Tax Authorization Information Form 8821 with the IRS and/or the other appropriate form with the state. Once the company completes the investigation, it will tell you its findings and discuss next options.

The final phase of working with Community Tax is the resolution process. In this step, the company prepares an in-depth proposal and submits it to the IRS and/or state. Once your issues are resolved, Community Tax says it will help you stay away from future tax debt.

Community Tax services

As a full-service tax company, Community Tax offers the following:

Tax preparation
Community Tax tax preparers have helped over 80,000 individuals file their taxes. The company will send you a simple questionnaire that allows the company to prepare your taxes for you. You will be able to review your tax return for accuracy and e-sign it when it is ready to be submitted.
Tax resolution
The resolution process starts with an investigation and may last up to one year. The Community Tax team analyzes your financials and IRS records and can help you reach the following solutions with the IRS:
  • Offers in compromise (OIC)
  • Installment agreement (IA)
  • Stair step agreement
  • Streamline installment agreement
  • Partial pay installment agreement (PPIA)
  • Conditional expense installment agreement
  • Traditional installment agreement
  • Currently not collectible status
  • Penalty abatement
Accounting
Community Tax offers accounting, personalized bookkeeping and payroll services  in three different packages starting at $99 per month.
Community Tax Assurance Program
The Community Tax Assurance Program is designed as a prevention program to ensure that clients remain compliant and updated with tax policies to eliminate future tax problems. It costs $39 per month.

How much does Community Tax cost?

Community Tax does not publish its prices on its website for tax resolution services. However, Liberty Tax customers can receive a discount when they use Community Tax for tax issues.

For its accounting services, prices are $99 per month for the basic Bronze package and $199 per month for the upgraded Silver package. Tax assurance services cost $39 per month.

Community Tax FAQ

Who prepares taxes at Community Tax?

For its tax preparation services, Community Tax uses tax preparers licensed with a Preparer Tax Identification Number (PTIN). Many tax preparers also have further certifications.

How long does the tax resolution process take?

Tax resolutions can vary depending on the severity of the tax issue. Among our reviewers, some were able to resolve their IRS issues in as little as four to six months and others reported it took up to two years.

Is Community Tax’s assurance program worth it?

Whether you have had IRS issues in the past or want to prevent them in the future, Community Tax’s assurance program can help ensure all of your tax documents are accurate and in compliance with the IRS. This additional service can help businesses make better financial decisions year-round.

Does Community Tax have a tax debt minimum?

Community Tax does not share if there is a tax minimum to work with the company. However, no matter your tax debt level, you can reach out for a free consultation and the company will let you know if you qualify.

Is Community Tax legit?

Community Tax is a legitimate business that claims to have helped over 100,000 clients and resolved over $800 million in tax liabilities. Its 14-day 100% money-back guarantee helps give you peace of mind when starting a new service.

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Community Tax Reviews

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    Page 1 Reviews 0 - 5
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 2, 2025

    I had an excellent experience working with Community Tax. Shirlene ** guided me through the process with professionalism, patience, and clear communication. She made sure I understood each step and always followed up promptly. My tax practitioner, Michael **, was thorough and knowledgeable. He handled the technical aspects of my case with great care and ensured everything was accurate and complete. Together, Shirlene and Michael worked as a team to resolve my tax matter successfully, and I truly felt supported throughout the process. I am grateful for their dedication and highly recommend Community Tax to anyone seeking reliable and professional tax assistance.

    Thanks for your vote!
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    Online & AppStaffBillingRatesHonesty & Transparency

    Reviewed Nov. 13, 2025

    Audrey ** has been absolutely essential in helping me get a resolution for my tax situation. From the beginning, she was professional, responsive, and always available to answer my questions. Before coming to Community Tax, I worked with another firm that seemed more interested in taking my money than actually helping me. Community Tax was the complete opposite. They truly worked with my budget and focused on getting real results.

    Thanks to their help, I’m finally on the path to being free from tax debt. I highly recommend them to anyone looking for honest, reliable, and effective tax relief support! Ask for Audrey. She is the absolute best. Oh, and their app made it incredibly easy to make payments and track progress, and the entire process was simple and stress-free. I just love them! Anita B.

    Thanks for your vote!
    Community Tax
    Response from Community Tax

    Dear Anita,

    We really are very grateful for your kind words. We are truly to hear that your experience with our tax services was so positive. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services.

    Best regards,

    The Community Tax Team

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      Customer ServiceContract & TermsPricePunctuality & SpeedStaffBilling

      Reviewed Aug. 15, 2025

      I found myself in predicament with the IRS for the first time in my life. I was researching companies for months before I found Community Tax. When I made the call, they were quick to begin searching for a resolution and they were very upfront with my options as well as cost. The biggest hurdle was cost, but they offer very affordable payment arrangements. Everyone from the very first call to the very last call maintained a high level of professionalism and made every conversation personable. I highly recommend to anyone who may have found themselves in a precarious or unforeseen financial circumstance with the IRS!

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Dear Matthew,

      We really appreciate your kind words in your review. We are so happy to hear that you had such a positive experience with our tax services. We really care about your satisfaction and trust, and your feedback is so important to our team as it encourages us to continue delivering top-notch services.

      Thank you for giving us the opportunity to help.

      Best regards,

      The Community Tax Team

      StaffTransparency

      Reviewed May 13, 2025

      Teri **, Demetria **, and Julianna ** are great ladies to help you get your tax issues situated. They keep you up to date. Answer any questions and concerns that my husband and I may have had. They are very understanding and nice and considerate to our needs. They helped my husband, and I stay on track and get us through the process very smoothly. I just want to say a HUGE Thank You to Teri **, Demetria ** and Julianna ** for EVERYTHING you have done for us. Making the process so much easier.

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Dear Priscilla,

      We are truly grateful for your kind review, and thrilled to know you had such a great experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to keep delivering the best service possible.

      Thank you for giving us the opportunity to help.

      Best regards,

      The Community Tax Team

      Staff

      Reviewed April 2, 2025

      “Community Tax was pivotal in helping my husband and me resolve a decades-long tax issue that had been weighing on us for years. Guided by Sarah **, their team was professional, knowledgeable, and dedicated to finding the best solution for our circumstances. They navigated our time-sensitive situation with expertise, making a nerve-wracking process completely doable and handling everything without judgment. Thanks to their support, we finally have peace of mind and a fresh financial start. My husband and I highly recommend Community Tax to anyone in need of tax relief!”

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Dear Lara,

      We are extremely grateful for your kind words in your review. We are very happy to hear that you had such a positive experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services.

      Thank you for giving us the opportunity to help.

      Best regards,

      The Community Tax Team

      Profile pic of the author.
      Customer ServicePrice

      Reviewed Dec. 19, 2025

      I have nothing good to say about this company. I paid over $3000.00. They had a CPA generate my 1040X in 2020. I still don't have this resolved. They keep blaming the IRS but they should have advocates right to the IRS to get to the bottom of this problem. They call once a month, ask ME if I have heard from the IRS. ME they are supposed to in contact with the IRS that's what I paid them that huge fee. I would not use them based on my experience with them!! I have nothing good to say. Get me case fixed Damn it 5 years? WTF??

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      Profile pic of the author.
      Staff

      Reviewed Nov. 26, 2025

      Great help, everyone was friendly and helpful. They resolved all my issues and answered all my questions. I couldn't ask for a better team, and everything was great and helped me in every step of the way.

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      Customer ServiceStaffFollow-Through

      Reviewed Nov. 18, 2025

      Teri ** has made this process with ease and professionalism for me. Her communication has been completely so understanding for me and eased my worries. I recommend Teri to anyone who wants great communication and follow through.

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Dear Coralee,

      We are extremely grateful for your kind words in your review. We are very happy to hear that you had such a positive experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services.

      Thank you for giving us the opportunity to help.

      Best regards,

      The Community Tax Team

      Punctuality & SpeedStaff

      Reviewed Oct. 27, 2025

      Teri ** was very kind, professional and knowledgeable. I appreciate her assistance this morning. She provided solutions to my questions. I am grateful. Dealing with the IRS can be stressful for so many. Teri was punctual, knowledgeable and answered all my questions.

      Thanks for your vote!
      Community Tax
      Response from Community Tax
      Richelle,

      Thank you for your great review! We will let Teri know of your kind words. We are happy we could assist you.

      Verified purchase
      Staff

      Reviewed Sept. 30, 2025

      Brian ** and his team did a great job helping us with our tax issues. We highly recommend them. They walked us through a very difficult time for us and were very patient throughout the entire process.

      Thanks for your vote!
      Community Tax
      Response from Community Tax

      Thank you for your kind words, Stephen. We are happy we could assist you!

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      Community Tax Company Information

      Company Name:
      Community Tax
      Company Type:
      Private
      Year Founded:
      2010
      Address:
      17 North State Street, Suite 1800
      City:
      Chicago
      State/Province:
      IL
      Postal Code:
      60602
      Country:
      United States
      Fax:
      (888) 616-8850
      Website:
      communitytax.com

      Media

      AWARDS & CREDENTIALS 
      Illinois CPA Society
      Non-CPA Asosciate Member of AICPA
      Illinois Chamber of Commerce