Cashcall
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Cashcall

(844) 899-7683
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Consumer Complaints and Reviews

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I had the best experience getting a loan with Cashcall. It was easy to apply, Easy to follow the instructions once approved, and the Agent Scott really went above and beyond to make it easy for me to receive my loan the same day. Thanks Cashcall for helping me out in this time of need.

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Very simple way to obtain emergency cash. All interactions were professional and to the point. Easy application. A customer service person walked me through every step. Even though the interest rates are high, it was emphasized that this is for emergency purposes and could be paid off anytime without penalty. All necessary points were both in writing and read orally. Good experience. Thank you for meeting my current emergency cash needs within a short period of time.

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My loan agent was nice and friendly. However, I was not able to get a hold of her. After leaving phone messages and emails, she would call me back. I felt like I was chasing her to finish my loan, and Cashcall wasn't helping me. My loan took 4 days to complete. It seemed like a long time since my cat needed emergency surgery.

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The representative was very nice and informed of what was needed and how the loan was progressing, very easy to work with. Andrew **, very nice. Yes I would recommend to my friends. I had heard of your company before but I had never had need to a short term loan and it was so easy to obtain the loan.

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I took out a loan with CashCall Inc. for $2600.00. I regretted this from the moment I started it. I paid them back every month for a year. At approximately $300.00 dollars. That totaled $3600.00. More than a $1000.00 dollars interest for a loan amount of $2600.00. I had to close the account. Still not satisfied they filed a garnishment suit against me for over $11000.00. Of course they waited a couple of years to do it. The only way to describe this company is that they are crooks and take advantage of those individuals who are dealing with difficult financial situations. They are predators of the worse kind. I encourage everyone to stay clear of this company and any of their affiliates. They flood the radio stations with their advertisements of helping you and giving you the best service and loan products. DO NOT FALL FOR THIS. THEY ARE BUSINESS CRIMINALS. DEN OF THIEVES. WOLVES DISGUISED AS SHEEP... AND WILL TAKE ALL THEY CAN GET.

33 people found this review helpful

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I took a loan out for $2600 in 2013. I admit, I defaulted, and made payment arrangements. However, due to suddenly having to support my partner who no longer had a job, I could not keep up with the payments. I attempted to contact them to let them know I was having trouble, by phone, and by certified letter. No response. Last year, I got a letter in the mail stating that there as a default judgment against me for the remainder of the balance. I tried calling, and sent a certified letter trying to make payment arrangements. No response. Friday, I get a writ of execution sent to me by mail. I called the 800 number on the paperwork, and tried to speak to a representative, (very rude) who stated that there was nothing she could do... and either the call was disconnected or I was hung up on.

This is my last ditch effort to contact them, as they have been unresponsive thus far. I want to pay back what I owe. However, if they're not responding due to the amount of the monthly increments, then at LEAST I should get a response saying so! It seems like they won't respond with anything else but a strong arm, and the way they're doing it, they're going to render me destitute.

27 people found this review helpful

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I requested a loan of 2.500 to CashCall three years ago, BIG MISTAKE. I made payments of 294+ I already made 32 payments. They still are taking money from my checking account. I call them and they told me that I have to pay them until Dec 2017 so I would end up paying more than 14.0000. I think all the people that has the same problem with this company should get together and sue this company. They are scammers. I would not recommend this company to nobody. Please do not do it. I would like to know if somebody can help us to tear this company down.

75 people found this review helpful

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When we moved to our current address 4 years ago we were unable to obtain a traditional loan and needed funds to move as our landlord would not renew our lease. We did some checking, and one of the companies who responded was Cashcall. We were approved for $5,000 to the tune of $486.58 per month. We are now trying to move to another house and went to a company with a much lower interest rate and want to try to borrow enough to pay off this high interest loan. When my husband call for a pay off, the figure they gave him is almost $300 more than our original loan even though we have paid out over $119,000! How in the world can we owe more than we borrowed after paying on it for 4 years? That makes no sense! Is there any place I can go to file a complaint about this company?

61 people found this review helpful

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I took out a loan with this company many years ago but unfortunately lost my job and could not pay it back. After a number of years of constant threats and phone calls from various Cashcall representatives I tried to resolve this but with no income, nothing worked. With over 80,000 in debt, I filed Chapter 7 Bankruptcy in 2010. NOW! Every so often I get a threatening phone call on my daughter's phone that says they're getting ready to take a judgement out on my bank account, a work levy and anything else... totally disregarding the bankruptcy proceedings. Do I have to take THEM to court now? Hmmm.

51 people found this review helpful

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To anyone needing help to rid Western Sky a.k.a CashCall, find a company that will help clean your credit up. I'm certain the scamming payday loan will stop ripping you off. Been there, done that and I'm finished with payday loans.

31 people found this review helpful

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I took a loan out for $5,600 and like most people, I got a very high-interest rate over 110%. So I've been making the payments and ran into a tight bind with an terminally ill relative. So I am late on my payment and I get at least 11 calls a day from all over the country. I don't answer them as I have no idea who they are. Then I look up the number and it's CashCall each time. I called them up today the 15th as a letter I received from them states that if they do not receive my payment by the 15th, there will be a late charge.

So I called them today to let them know that I will be making my payment with late fees a week later when I get paid again. They said "OK" and everything was good up until I asked the customer service representative why do they call me from all over the country every day at least 11 times a day. She got so irritated that she began to go off on me on why don't I pick up the phone and such. While she was losing her mind, I began to get upset myself and told her that I was going to hang up if she won't listen to me. Well sure enough, she kept reading me the Riot Act and I hung up. I regret using CashCall and I should have just asked for a loan from a family member instead. Live and learn.

40 people found this review helpful

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I've had 3 Cashcall loans, and all I can say to everyone is "Did you expect free money?" Someone gives you 2.5K or 5K when you need it and you expect there is no fee attached to that once you pay it back? Everything is outlined EXPLICITLY in the contract, this is the same as any other truck rental or tool rental, you rent the item to do something and you pay a fee on it. $90 a day to rent a truck from Enterprise, this is much cheaper. The fact that you are desperate and maybe need money doesn't do anything to the fact that they still offer the service and you take it. Their terms are extremely fair compared to some of the more sharky businesses doing this.

Why would you take a loan like this with this high of a repayment rate? Well couple reasons. 1 is that credit never waits, it will keep going down until you take a chunk out of it. My first loan was to help improve my credit. 2, another reason you may take out a loan is that you have an emergency. I didn't have the 1.5K I needed for a major car repair. As soon as I got my 2.5K loan that time I paid back everything I didn't use which went right to the principle since it was the next day, boom I have less to pay off. 3. Sometimes when buying stuff or getting property you need to show a bank balance over a certain amount. I needed to show a higher bank balance than I had to get a better loan from a bank.

I paid back the whole loan the day after I was approved since I didn't spend the money. Remember folks this isn't free money, it's a tool for if you need it, and there are plenty of things you can do with it. But if you are desperate and need money for life then this isn't it! Get another job, and if you can't that sucks. This was never meant to be a handout.

48 people found this review helpful

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I took this loan about 4 years ago for $2,500 and a payment is still coming out of my checking. How much more do I owe? The reviews I read are not very good. Everyone I read said they were or have been screwed by your company. I would like a response as to how much I still owe. It could not be a lot after 4 years.

28 people found this review helpful

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Wasted money! Real SCAM! Loaned $5,000 paid $485 a month. After 2 yrs of paying. I still owe more than what I initially loaned for $5,500. A BIG MISTAKE!!! How can this business be allowed? LAWSUIT!!! Someone need to look at this business!

45 people found this review helpful

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HORRIBLE, HORRIBLE COMPANY! I cannot believe they are allowed to do what they do! 200% interest loans? Are you kidding me? 4,000 thrown down the drain trying to pay off a 2600 loan. Ended up paying 6,600 just to end it. HORRIBLE.

33 people found this review helpful

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I had got a 2,500 dollar loan thinking it can help with my expenses. Boy was I wrong. I've been harassed repeatedly by phone and at work. I've been up to date with my bill. Comes to find out that now I have to get ready to go to court because of a breach of contract. Are you kidding cashcall!! Never again. Take my advice and avoid the scam.

36 people found this review helpful

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Took a loan from Cashcall, $2500 from Cashcall. Since then, I had paid over $4000 on a $250 and $200 monthly payments. Still paying up to date, never know when it will be paid off. When I'm few days late, this company will call me twenty times a day through all sort of funny numbers even though I had spoken with them. They will call my previous employers, friends, families members I never associated with the loan. I don't know how they got all this information. It can push one to the brinks and embarrassment. Suckers, mosquitoes. Please avoid them. Will never do business with them again. They don't want to work with me despite been on unemployment.

45 people found this review helpful

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In March 2013, I borrowed $2500 from Cash Call which turned out to be a $2600 loan due to their service charge/fee. I was scheduled to pay $294.46 per month towards that balance. I recently called to check on my payoff date and was told that I still owe $3127 at an interest rate of 139%. So I requested to pay the account in full in order to avoid interest from continuing to accumulate and to be done with these criminals. The representative stated that I must be in collections to pay the loan in full over the phone and suggested that I pay online.

Well when I went online I was able to pull up my loan statement and noticed that after paying $294.46 for the past two years only $13 of that was going to the principal and I was still accumulating interest. I then proceeded to pay online and also noticed that Cash Call only allows $800 increments and they also charge a service fee of $75 for each transaction. So in order to pay my loan off I would have to also included approx. $225 for the service charge.

In other words, Cash Call makes it almost impossible to pay them back so that they can keep collecting interest from us. I found a way to beat the service fees by going to my bank and requesting a wire transfer towards the balance. Your bank will charge you a processing fee but it is way less than what Cash Call is charging. If you don't pay them off in full or in large quantities then you will be paying them back 3-4 times the amount you borrowed. I still find it hard to understand why this company is allowed to charge 139% interest whether you have read the contract or not!

81 people found this review helpful

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I got a loan from CashCall for $2500 - a year later, I've paid it back and more. A lot more. I finally was able to pay off said loan so I logged into my account, noted the payoff amount and mailed a check. They do not make it easy to pay online. (i.e. need to make multiple payments to pay full amount - plus fees for each payment) I mailed a check - now they say that's NOT the payoff amount because they got check 2 days later. And they want more money! I will NEVER again do business with CashCall and DO NOT recommend them. They are PREDATORY.

83 people found this review helpful

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I have a loan with CashCall for $5000. To date I have paid them $5355 and change and all of it has gone to the interest. Nothing come off of the principal of the bill. I'm fully unhappy with this company. I haven't even missed a payment. This company takes advantage of people in financial strait.

62 people found this review helpful

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I applied and received a car title loan with Cashcall... Took me 3 days to receive my money... $3,647.00 loan with a $298.47 payment for 3 years. Overall I was satisfied. Yes, the interest is veerryy high but I only sent in 4 payments and skipped 2 payments. I had the loan for a total of 7 months and with my taxes I paid off in full. I ended up paying a little over $1,000 in interest but I really needed the money at the time. I was trying to call and apply for another loan but I can't find the company anywhere. I called the same number but they say they don't do car title loans?! Anyway the only thing I don't like is their high interest but when you're in a jam you'll take it.

32 people found this review helpful

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My boyfriend should not have taken the loan in the first place. A loan at 100% interest means that every year, you are giving the lender the same amount of money you borrowed. If you borrow $6000 at 100% interest and the highest monthly payment you can afford is $500 a month, the loan will live forever because you will not pay anything against the principal. And each year you will be given the lender $6000 in interest payments. Please read and understand the loan terms; look at the amortization schedule too, where the large amount of interest you are agreeing to pay is well spelled out.

My boyfriend forgot all about the loan, had changed banks, and the notices from Cashcall were going into his spam filter. We found them one day a couple weeks ago. I contacted Cashcall to get more information and they followed proper channels by obtaining a written release from my boyfriend, authorizing them to discuss the matter with me. The discussions were peaceful and professional. They emailed a settlement offer which he accepted; in fact, when we didn't perfectly understand the terms of the first offer, they clarified by drafting and emailing a replacement offer.

I tried to make the payment over the phone but my credit card doesn't provide cash advances and therefore the card would not process. The representative worked with me to find alternative means of payment and the alternative means worked well and was far less expensive than Western Union. As soon as the payments were received, Cashcall again went beyond their normal business practices and mailed a letter confirming that the terms of the settlement agreement have been met and no more payments are required on the account.

Personally, I wouldn't take a loan with the terms associated with my boyfriend's loan however he is a super high credit risk therefore interest rates are going to be super high, if anyone will even agree to loan him money. But as far as finding win-win solutions to problems, I have no complaints with regard to Cashcall - they did a great job, were professional, expedient, and kind. Thank you.

28 people found this review helpful

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How can a so called business professionals conduct operations the way these unprofessional staff operate. They are very helpful up front. I was instructed 2 times to send money transfers via Western Union $271.00 charge to insure the loan (bank regulations). Bank called following morning to advise of a $3000.00 deposit from Cashcall. However, bank rejected the $ and sent back to Cashcall. Cashcall called me back and apologized and advised me they would refund my $271.00 in my bank within 24hrs! Nothing has hit my bank. Then they tell me I need to go back to Western Union and send $250.00 to a **? In Texas?? In order to present pymt again to my bank.

Bank calls me following morning to advise me of $3000.00 wire transfer from Cashcall and they are returning to Cashcall and I need to contact them. Last but not least, they tell me they can't resend again that they will wire transfer the $3000.00 to Western Union and call me back the Mtcn for Western Union. They never called. I had to call them and get the Mtcn and he told me to make sure and answer the call from Western Union. Now, I've received the call from Western Union and they advise me of $3400.00 from Cashcall. However, I need to pay $555.00 to Western Union in order to pick up the money. That was all I could handle. I called this ** loan manager @ Cashcall explained the hidden fee to Western Union and he started yelling at me. Told me I had to come up with $555.00 for Western Union or they were issuing a warrant for my arrest today!!!

Believe me this guy called back and tried to make me believe he was the Marshal's office with a warrant! I hung up and called my bank and told them what just happened to me and advised me to report them to Consumer Affairs, Better Business Bureau. Read about lawsuits on Cashcall/Western Sky on Google you will be shocked. We all have been scammed. Consequences are I told them to cancel, null and void my request for a installment loan.

47 people found this review helpful

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I took a payday loan from Cashcall and the loan was for $1000 plus 145% of interest fees. Now they have taken me to court and send my employer a garnishment to begin collecting. I have comply to make payments and they refuse to set up arrangements! Cashcall is a scam. People should be aware of this company and government should shut them down.

59 people found this review helpful

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I apply for a loan with Cashcall doing this time I was in a financial bind. I don't understand why I got 2600 got to pay them back 15,000.00. I think something is wrong with this company. That is too much. I was to file a class action suit against them. This is a scam - 2600 and got to pay back 15,000.00. Something is wrong please help me out.

61 people found this review helpful

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I received at a loan for $2500 I pay back $383.00 a month. I called and informed them that I was homeless now. I was told that I still had to pay the monthly payment. That they could not lower my payments. This is very inconsiderate of them.

46 people found this review helpful

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March of 2013 I took a loan for 2,500. Later when I got the loan it was for 2,625.00-- interest 179%, payments 388.46 monthly. My problem was I was only paying back the interest because I did not have enough money to pay principal. Now this year March 2014 I have paid them back 4,661.52, I sent them three letters if I could pay back in small amounts. They NEVER respond. They keep calling my cell with offers that I can not pay back. I'm behind on my house payment and all my credit cards and car payments. This people don't care, they just want their money. My question is what can I do? I gave them the only offer that I can afford. I told them "You people got your loan back and with interest."

They want more. If I had the money I would happily pay them back. They are bad people and now 04/20/15 they called my job asking to pay. I TOLD THE LADY cease and desist and I hung up. Later a few minutes a man called me and said that they were going to sue me on Wednesday. I told him to send me a letter, he said that it would not get to me in time. I then told him to E-mail me. He then asked me when will I get back to him. I told him "I don't know, until I read the E-mail." The next day I check and had No E-mail and on Wednesday I did not get a summon by anybody which I thought I was. My question: Are they going to sue me or are they playing games to harass me? Because the interest was so high I could not pay back any Principal.

I don't know if I should file bankruptcy or meet them head on in court and take my chances. I hate to gave them more money. I know that they are being sued by other people. I checked the internet. A class action suit under way and other states as well. Would I tried to pay them back but they don't care about people or if they have any money to live on or eat. They just want their damn money. They are truly vampires in my book. I file a complaint with CFPB also. Don't take out a loan with these people.

47 people found this review helpful

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I received a loan from western sky. I was 2 pays away from paying off this company, and now I am receiving magnitudes of CALLS FROM DELBERT AND CASHCALL requesting payments, not to mention the excessive amounts of 35.00 insufficient funds I have received from this company (cashcall). Recently I received an e-mail stating that I owe them 4000.00. Can anyone help me?

26 people found this review helpful

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I borrowed money from them in 2012. I think any way they told me it would be paid off in a year. When I called them to see why they were still sending me a bill they said it wouldn't be paid off until 2016. I borrowed 2500.00 and I have been paying 294.46 a month. Now that I have been having money problems they don't want to lower my payments. The loan should have already been paid off. They are charging me a 139% interest. When I took out the loan I ask them to set the payment for the 15th of the month. Well it is due the 1st of the month. I told them I couldn't pay it the first of the month because that is when my rent is due.

It started out with Western Sky then went to Delbert, now it is cash call! I would NOT recommend this to anyone. They call every day anywhere from 2-10 times a day. I am still paying them!! I think my bill should be paid already! My payments was always on time until I started having money problems. So they cut my payments down to 150.00 a month for 2 months and now it is back up to 294.46. I can afford the 150.00 a month but I can't afford the 294.46. They don't want to work with you on this problem.

37 people found this review helpful

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The initial person, ** was told that we wanted to refinance a home and take $90K out for debt consolidation but we wanted to pay the closing costs outside of the loan. At first, he tried to convince us to roll everything into the loan because it was under $200K. After emphatically telling him we didn't want to be paying interest for 30 years on closing costs, which we could afford up front, he said it wouldn't be a problem. The loan went to underwriting and we spent 2 and a half hours with their notary signing all the papers only to find out that they had ignored our requests and rolled it into the loan.

When we complained, the woman ** apologized and blamed ** for the miscommunication. Naturally, we were upset and didn't want to spend another 2 1/2 hours with a notary, so we accepted the loan "as is". On the day the loan was suppose to close, ** called stating that we had to redo the loan documents with a notary because the forms that originally were sent did not include the new company name. This was an entire mess. Go with any other lending firm!!! These people were incompetent and shady in their dealings with us.

31 people found this review helpful

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I applied for a loan. My agent was **. He explained the process very well. I took the loan with the understanding I could pay it off. After calculating I figured $100 dollars more than my monthly payment, I can pay it off in a year. I called ** he told me that would be a good idea. I proceeded to call customer service to setup putting $100 more onto my payments. I get paid on the 10 & 25. I made my arrangement for the tenth of every month. Well surprise to me the 10 is considered late. My rep looked at my app and pay period. He never told me from the first to the tenth interest was accumulating daily. He encouraged me to switch my payments to the tenth. I talked to a supervisor today 03/25/2015. He had more tricks in his vocabulary than scramble.

28 people found this review helpful

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