Cashcall
(844) 899-7683
toll free
Call now for more information

Cashcall

(844) 899-7683
toll free
Call now for more information

Consumer Reviews and Complaints

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Verified Reviewer
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My loan representative at CashCall was friendly and very professional in explaining all the terms of this loan. She also explained how to pay it down quickly to decrease the total amount of finance charges. And the money was wired into my checking account that same day. I would highly recommend CashCall to my friends.

3 people found this review helpful

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Verified Reviewer
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I took out a $2600 loan, made payments, but after 2 years paying them I had to come to a payment arrangement for lower payments. I missed my payment arrangement and they sent to a collection agency. After paying them over $7000 back I still have to pay them another $4000 for this crazy $2600 loan. Please do not deal with this company, they will harass you for your payment when it's due at least 8 times a day. They charged off my account to a company, and they will not deal with me anymore, they would not even let me speak with a supervisor. They will take every penny from you. DO NOT give them your business.

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Verified Reviewer
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I called in the morning one day and had my money the next. Fast and friendly service and definitely an easy process. Couldn't believe taking care of my daughter's upcoming tuition would be so simple and I had a little left to pay off another smaller loan I had and go see my daughter who is away at culinary school!

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Verified Reviewer
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My experience with Duy ** was pleasant and professional. He was very informative which allowed me to proceed with getting the loan. He helped me with my calculations and was patient with all of my questions. I appreciate his help and plan to pay loan off as soon as possible.

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Verified Reviewer
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Roger ** was very helpful, attentive and detailed in helping secure another business loan, but if it wasn't for Emily ** being persistent and reminding me of what CashCall offers, I wouldn't have secured my 3rd loan with CashCall and I have had nothing but positive feedback to give. I look forward to utilizing CashCall for my personal home mortgage since Roger mentioned those loans are available as well. Thank You for being able to help me further develop my business and I look forward to doing business with CashCall in the near future!

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Verified Reviewer
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Every employee and customer service personnel I've spoken to at Cashcall has extremely well trained with terrific people skills. Always very respectful and knowledgeable. I think for repeat customers, who are in good standings with Cashcall they should offer somewhat discounted pricing. If so, I would consider using Cashcall more frequently.

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Verified Reviewer
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What a great service to get me out of a jam. Car needed repair and I need my car for work. I have peace of mind that I can pay back ahead of schedule when I get my bonus. Thanks Rep. Paul ** for step by step directions and answered all my questions.

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Verified Reviewer
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The customer service is great and it should be considering the super high interest rate! The loan was fast and easy almost too easy for someone who has really bad credit. I personally thank them for the help when I needed it! Would I recommend to a friend? NO! Not even to my worst enemy!

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Verified Reviewer
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Cashcall is friendly, professional and efficient when addressing my needs. Even though the interest rates are high, it was well worth it. Customer service addresses all questions and explain the terms thoroughly, so the decision is yours not theirs in making a serious decision. Great company to borrow from.

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Verified Reviewer
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My experience with Cashcall was very professional; the both times I have obtained a loan from the company. The agents assisting me were very thorough in explaining step by step what was going to expect and the interest charged for the money borrowed. In addition, I like the fact that I can pay back the loan quick without penalty. I am very pleased with how quickly a decision was made to extend me a loan. I have recommended this company to many of my friends already.

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Verified Reviewer
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The service was excellent! My rep was professional, knowledgeable, and made the process easy. It literally just took a few minutes to complete the whole process and the money was in my account on the following day. For short term cash, you really can't beat Cashcall for the great service they provide.

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Verified Reviewer
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When I originally applied for this loan I was skeptical, however I met a wonderful person on the phone and her professionalism was incredible. I was approved for the amount requested and the funds were deposited within a few hours after our initial contact. However, after reviewing my account agreement, I was shocked at the amount that I would be paying back!!! Please don't borrow any funds unless you really really need to! And you can pay it back as soon as you can???! At 125% interest, I borrowed $3000.00 @ $349 a month... At the end of my term, I will be paying $16,000 back???! Use these guys for extreme emergencies and make sure you can pay the debt off way BEFORE it's due???!

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Verified Reviewer
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The clerk that helped me was quick and answered all my questions. I received the money in my account exactly when he said it would. I was relieved when it was deposited so that I could go catch up on my bills. I actually had a smile on my face which I haven't had in quite a while. I just hope I am able to pay it off quickly.

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Verified Reviewer
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The representative from CashCall was very helpful in gathering all information and documents required throughout the entire process. The CashCall rep was informative of all terms and provisions of the loan. Every aspect of the loan was gone over and explained in layman's terms, being in consumer finance for 30 years, this was refreshing to hear and reinforced my belief I was dealing with a reputable company.

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Verified Reviewer

Factual basis uncertain

A law firm representing Cash Call Western Sky called and stated I owed $2500 plus for a payday loan that was taken out in September of 2011 and if I don't pay it they are going to take me to court or garnish my wages. This loan as already been paid off to a different attorney out of New York. The paralegal couldn't supply the original loan amount, could give me the banking institution information... couldn't supply me with anything, but I know this debt has been paid off. What can I do to stop them from getting paid twice?

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Verified Reviewer
Satisfaction Rating

Excellent customer service!!! As easy as 1,2,3 I will recommend Cashcall to my friends. It was quick, they explained to me all the process in a way that I felt very comfortable. I'm so happy that they take care of my needs in a prompt response. Thank you very much for this opportunity.

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Verified Reviewer
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I appreciate the personal contact - needing money in a short term emergency is embarrassing - your agent, Kevin, made it easy. If I ever again have a need or if anyone I know has a short term money issue, I would be happy to refer Cashcall. Thank you for being efficient.

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Verified Reviewer
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I have always received great service, very quick responses and money in my account within hours. The staff go beyond to provide you with every effort to ensure that you as a customer are satisfied and content, even when paying off your loan. Thank you Cashcall. I have borrowed from them on five different occasions over the last two years.

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Verified Reviewer
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I received a letter stating that I was prequalified for a loan. I decided to take a chance, as I felt it would help me pay off debts that I had that were small but that I felt would be better paid off in the long run. The associate who helped me was very friendly, patient, and helpful. He made the entire process bearable and I would definitely recommend this service to anyone I knew who could stand to gain from it.

4 people found this review helpful

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Verified Reviewer
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I was skeptical at first but, the approval process was easy & quick. They explained terms & conditions. Interest is high but it is similar to payday loan agencies. It is worth it if you plan to pay off early. It is advised to pay off quickly several times. I am pleased with Cashcall & I would recommend to others about this company.

2 people found this review helpful

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Verified Reviewer
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My representative John ** was fabulous! Prompt, easy to understand and kind. He gave me all the information I needed in an unhurried manner. I can't believe how easy he made the transaction. I would definitely use this service again. I hope to pay off my loan early as suggested.

3 people found this review helpful

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Verified Reviewer
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One of the most expensive loans that one can see in the market. For the rate of interest that is charged, the services could be better. The company really knows how to charge people with extraordinary loan origination fees from those people who are really in need of cash. This is not a company to go to even if one is in a dire need for cash. It was my mistake getting there with them and will never go.

3 people found this review helpful

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Verified Reviewer
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My loan was done fast and the person helping me was fantastic. I would recommend my friends and family. Great service... and if I ever need another loan I'd come back again... I just referred a friend and he got approved. That how happy I am with Cashcall.

2 people found this review helpful

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Verified Reviewer
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Fast and easy application submission. Same day funds availability. Rep was very knowledgeable and explained the process and fees. Made sure I was able to log in. All the process took less than an hour. Funds were in my account when he said they would be.

3 people found this review helpful

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Verified Reviewer
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Very simple way to obtain emergency cash. All interactions were professional and to the point. Easy application. A customer service person walked me through every step. Even though the interest rates are high, it was emphasized that this is for emergency purposes and could be paid off anytime without penalty. All necessary points were both in writing and read orally. Good experience. Thank you for meeting my current emergency cash needs within a short period of time.

3 people found this review helpful

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Verified Reviewer
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My loan agent was nice and friendly. However, I was not able to get a hold of her. After leaving phone messages and emails, she would call me back. I felt like I was chasing her to finish my loan, and Cashcall wasn't helping me. My loan took 4 days to complete. It seemed like a long time since my cat needed emergency surgery.

3 people found this review helpful

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Verified Reviewer
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The representative was very nice and informed of what was needed and how the loan was progressing, very easy to work with. Andrew **, very nice. Yes I would recommend to my friends. I had heard of your company before but I had never had need to a short term loan and it was so easy to obtain the loan.

2 people found this review helpful

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Verified Reviewer
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I had the best experience getting a loan with Cashcall. It was easy to apply, Easy to follow the instructions once approved, and the Agent Scott really went above and beyond to make it easy for me to receive my loan the same day. Thanks Cashcall for helping me out in this time of need.

4 people found this review helpful

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Verified Reviewer
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I took out a loan with CashCall Inc. for $2600.00. I regretted this from the moment I started it. I paid them back every month for a year. At approximately $300.00 dollars. That totaled $3600.00. More than a $1000.00 dollars interest for a loan amount of $2600.00. I had to close the account. Still not satisfied they filed a garnishment suit against me for over $11000.00. Of course they waited a couple of years to do it. The only way to describe this company is that they are crooks and take advantage of those individuals who are dealing with difficult financial situations. They are predators of the worse kind. I encourage everyone to stay clear of this company and any of their affiliates. They flood the radio stations with their advertisements of helping you and giving you the best service and loan products. DO NOT FALL FOR THIS. THEY ARE BUSINESS CRIMINALS. DEN OF THIEVES. WOLVES DISGUISED AS SHEEP... AND WILL TAKE ALL THEY CAN GET.

39 people found this review helpful

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Verified Reviewer
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I took a loan out for $2600 in 2013. I admit, I defaulted, and made payment arrangements. However, due to suddenly having to support my partner who no longer had a job, I could not keep up with the payments. I attempted to contact them to let them know I was having trouble, by phone, and by certified letter. No response. Last year, I got a letter in the mail stating that there as a default judgment against me for the remainder of the balance. I tried calling, and sent a certified letter trying to make payment arrangements. No response. Friday, I get a writ of execution sent to me by mail. I called the 800 number on the paperwork, and tried to speak to a representative, (very rude) who stated that there was nothing she could do... and either the call was disconnected or I was hung up on.

This is my last ditch effort to contact them, as they have been unresponsive thus far. I want to pay back what I owe. However, if they're not responding due to the amount of the monthly increments, then at LEAST I should get a response saying so! It seems like they won't respond with anything else but a strong arm, and the way they're doing it, they're going to render me destitute.

33 people found this review helpful

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Verified Buyer
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I requested a loan of 2.500 to CashCall three years ago, BIG MISTAKE. I made payments of 294+ I already made 32 payments. They still are taking money from my checking account. I call them and they told me that I have to pay them until Dec 2017 so I would end up paying more than 14.0000. I think all the people that has the same problem with this company should get together and sue this company. They are scammers. I would not recommend this company to nobody. Please do not do it. I would like to know if somebody can help us to tear this company down.

81 people found this review helpful

Cashcall Company Profile

Company Name:
Cashcall
Phone:
(844) 899-7683
Website:
https://www.cashcall.com/Landing