Caliber Home LoansConsumerAffairs Accredited Brand
Caliber Home Loans, Inc. is a privately held, full service national mortgage lender headquartered in Irving, TX.
The company originates loans through various channels and transaction types, and since its inception, grown its mortgage production volume while growing its servicing portfolio to over $75 billion.
Our loan officer was really fantastic to work with. My spouse and I were buying our first home together, and our LO was able to answer all of our questions, providing deeper insight when we needed more information. We discussed several loan products, and were able to make an informed decision about what product best suited our goals and financial position. The closing went extremely smoothly. As a bonus, we got a great rate locked in just before the election!
Thank you, Mark! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you with excellent service while purchasing your first home!
Wonderful service! I previously had a mortgage with Bank of America, and it was painful. The difference is night and day. Caliber Home Loans provided seamless service, closed on time, were able to coordinate everything, fixed the mistake that the escrow company made. I can't recommend them enough! They also secured an excellent interest rate for me the minute I put down an offer on the house.
Anna, We’re delighted to read your feedback about working with Caliber for your home loan! Thank you for taking time to share your positive experience. We aim to provide the best service for each customer!
This company is a nightmare. They use fraudulent tactics to take money and foreclose. They will send your checks back and get you so far behind on your payments that they foreclose. We paid a large sum of money to stop the foreclosure and set up electronic payments. Now they are saying our bank declined the payment and adding over $600 for late fees. We called the bank, they never submitted the payment to them. This company needs to be shut down!
This was our first home purchase so we had a lot of questions and concerns. Phil made the process painless and was very attentive, super detail-oriented and just on it, no matter how early or late, he was on it! Great job!! Highly recommended!
The Team at Caliber Homes did an amazing job at getting our home refinanced. Cassie and Lani were super easy to work with and made the process feel super quick. There wasn't a moment that we weren't kept informed. Thanks guys!!!
Jason and his team did a great job of walking us through every step of the process. From the initial contact to closing they made everything quick and easy. Our loan closed right on time and everything was exactly as we had discussed.
Ali ** was great! She got us exactly what we were hoping for and was available for any questions throughout the entire process. And after we closed as well. She followed to make sure we were completely satisfied with the entire transaction. I would highly recommend her for all your mortgage needs.
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We have bought and sold several homes, and Caliber Homes was head and shoulders above any other lender we have used. Jordan ** made the process simple and smooth. Keeping me updated and informed throughout the process. I would certainly recommend Caliber to all home buyers.
I am so ecstatic with the service that Caliber Home gave to my husband and I. He's a veteran. Ryan and his military Department were so helpful to us we can't thank them enough for their service to us. Would recommend them highly to any friends or family, bless you all. We love our new home. Thank you.
From my initial phone inquiry to Sean **, all the way through the process, all went smoothly and effortlessly. Sean helped me see that reducing our loan from a 30 year to a 15 year was possible. We could not be more pleased with our experience with Caliber.
Caliber Home Loans is an exceptional organization to work with - I recommend them to anyone! Ken ** was very caring, professional and efficient - the whole process was like working with a close friend. Thank you for this experience and for helping my family!
The agents at the Sequim Caliber office were helpful and kind and went out of their way to make buying a home a good experience. I am 71 and haven't purchased a home in several years, was a nervous wreck, but Aimee and Amanda were calm and available anytime I needed them.
I have financed and refinanced with Caliber Home Loans in Camby, IN. Both times Tom ** and his crew walked me thru the process without any major glitches. They were all very helpful and professional throughout the process. Quick to answer questions in a very understandable and thorough manner. Would recommend Tom and his crew without reservations.
Our overall experience was good. Darrell worked very hard even thru the problems he experienced with some of your employees. The process was painless once all of the material was obtained and provided to the underwriter. I would use the company again. Worked well with a not so good credit rating.
I got my home through Caliber Home Loans, I will first of all say a big kudos to Angela ** and her team, Jaime and the rest not mentioned. Excellent Team, extremely knowledgeable and helpful. They guided me although the process. Always willing to explain should Incase. I will recommend Caliber Home Loans over a million time. Thanks to Caliber Home Loans.
Mike ** and the rest of the Caliber team were great. Mike started off the preapproval process by showing me what mortgages would look like at high-end and low-end estimates. This allowed me to bracket my ideal price range on houses. As I identified homes, Mike worked hard to identify multiple options for financing any particular house. He was always quick and diligent. Additionally, he supplied ample advice that was very welcome to this first-time homebuyer. As I started to work with the rest of the team, I found them equally friendly, diligent, and competent. They guided me through the process, gently reminding me of deadlines, and working flexibly with my hectic schedule. All in all, I went from anxious and uninformed to a happy homeowner with a house I love and can comfortably afford.
We worked with Ron ** for the second time. Due to our excellent experience working with him the first time, we didn't hesitate to contact him again. Ron is considerate, helpful and knowledgeable! He answered questions promptly and made closing on our forever home as smooth as possible by keeping us informed.
First, the good part. I really enjoyed working with Cameron **. She provided a lot of good clear information, even when I was very stressed. She was quick to call or email back and to explain paperwork. I trusted her completely. She gets 5 stars. The only part of the process I hated was the underwriting portion. That gets 2 stars. I felt that I was kept guessing as to whether I would qualify for the home for the entire 6 plus months it took to build it because I am self-employed, even though I make a lot of money and have a part-time teaching position. I think this may be true for anyone self-employed these days, but it was hard. My checking account was reviewed constantly back to July, even though they already had copies.
I don't think it's the company, but the 2008 disaster that causes such extensive reviews. Everything I did was questioned. I was very anxious and frustrated and even depressed about the qualifying process for the entire time, and kept thinking I might have to get another home. This damaged my otherwise smooth and fun custom home-building experience with severe stress. I am glad in the end that I have my mortgage with Caliber however, and my home is gorgeous and just what I wanted all of my life.
I had a great experience and Cindy was awesome and we got our dream home. Thank you so much and Caliber is so easy to work with. I would recommend Caliber to anyone and all my friends. I truly appreciated all that they did for us. This all worked out for us. God blessed us.
I had the best experience with Kary and Deanna. I felt very comfortable talking to both of them while buying my first home. I would definitely refer to my friends and family. Even after a month of being in my new home I had a ? For Deanna and she was very fast to respond???
I would like to take a moment, to thank Lisa for her dedication, attention to detail and for being a friend as well. This goes a long way in the business world. You guys are the best. I've never felt like the most important person but you guys made me feel like it. There are no words to describe our thanks.
Leading up to the purchase of my first home, Caliber took care of me. My finances were scattered and my history was shaky; but, they figured out the hard questions for me and got the approval. After I closed on the house, I received a bunch of paperwork for safekeeping and some information. I also received so many additional offers and quotes for insurance and other products with the same letterhead and company as my mortgage company that every letter seemed scary. I’m new to house ownership and still am not sure I paid the right person in the right way. It’s time consuming to dig through all the mail with Caliber in the title to find out which one has a number I can call for help. Great company to get the loan from, scary company to owe.
So incredibly impressed with Nikki! We had mutual on Feb. 14th and closed on February 27th. Less than two weeks! And that included a holiday! The buyer needed to close earlier than originally anticipated and Nikki made it happen. We asked to move up the closing on Friday and by Tuesday, she had an appraiser on site. (Monday was a holiday.) I just can't say enough with how pleased we were working with Nikki. I have used her twice now and will certainly use her again!
The process was extremely easy and painless, not to mention super quick! Ryan ** on the Chris and Allie ** team was there every step of the way to help make sure I was in the know! This team is fantastic!
I highly recommend Caliber Home Loans! They are great to work with especially if you have unique circumstances! My loan consultant Nick ** was excellent to work with and offered assistance when numerous others were unable to help! Great communication throughout the entire process!
Exceptional service. Knowledgeable and friendly staff. Very professional service (from inception til closing). Thank you Sean and Rosie for your hard work and making this an enjoyable experience. A great way to start my home owning experience. I will recommend your services to friends. Thank you.
Guy ** from Carlsbad, CA. office provided exceptional and outstanding customer service. He took care of my VA loan process and provided a stress free, efficient, awesome, no worries experience as a first time home buyer. He took care of any issues and concerns. He even gave me advice on how I can improve my credit score and the opportunities I can take advantage because I am a Army veteran.
Caliber Loans made everything seem so easy for our home loan process. Kent was very helpful and was able to any questions we had. I would highly recommend anyone needing loan services to go through this amazing team of people!
Worst Experience I have ever dealt with. No organization, no follow-up. Mistakes made every day. Every question I had was answered with a "don't worry and wait" answer. Among everything when I complained about my experience, I was insulted. HOMEBUYER BEWARE!!!
Jonathan ** and Patricia ** were GREAT and also GREAT were all the other individuals who helped in my re-finance and I would definitely recommend Caliber to people looking for a mortgage company. From start to finish my re-finance took only 2 months.
As a Realtor I worked many times with Mark ** and a variety of clients. I was so impressed with Mark's ability and with the Caliber mortgage product, when it came time to purchase my own home I turned to Caliber and Mark ** to make it happen. I was not disappointed. The service was excellent and I’m now in my home! I would recommend Caliber to dear friends and family.
I was so pleased with the service and help that I received from Steve, Laura and their team. I had never bought a home before and they lead me through every step of the way to passing papers. They were always available for my questions and always answered them until I was satisfied.