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Buyers beware - our Vista stroller frame broke at the welded joints, and UPPAbaby has been incredibly unhelpful in finding a reasonable path forward. The welded joints on a $1000+ stroller should not break - note that we are not using the stroller in any unique way. Ours is the prior model Vista but still only a few years old. UPPAbaby's only option provided was to pay $250 for a new frame, which is the cost of an entire used Vista with all accessories. They have provided no other options, and the stroller is completely unusable at this point. For all the positive feedback we heard about UPPAbaby prior to deciding to purchase this stroller, we could not be more disappointed!
I purchased the Uppababy Ridge stroller for my granddaughter who I am raising. I specifically bought this due to the supposed ease of the folding mechanism when I tested a variety of strollers in the store, and I wanted a high quality product. I also ordered this thinking that a so called high quality company would be VERY customer service oriented. I was SO wrong. The stroller I received is defective, and will not fold! They requested a video of my problem, which I explained I am not able to do as I live alone with an infant. They then promptly "closed" my email request.
I then tried to set up a video call but there are NO options for a lunch time call, after 5, or weekend, so if you are someone who works, just forget it, unless you take time off. I find this totally unacceptable and I wrote my concerns to the company, but they would not offer up any fair solution for me. I'm asking for some help, that's all, as I need a stroller that works! If you purchase one of their products, which I highly discourage, BEWARE!!! There are plenty of upper end stroller companies who offer free trial periods and much more fair and dedicated customer service. I'm appalled. Uppababy is not worth it!
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This stroller is amazing! Comes with many different conversion options. Comes with a bassinet option and a toddler seat option. Comes with a mosquito net and a closure for the bassinet so your baby stays warm. Lots of space below the stroller. Made high quality. Adjustable handles for the stroller. Wheels lock so your stroller doesn't move. Rides smoothly. Great stroller.
The main welded bar detached after 3 years use. We used the stroller just for three years and my daughter weighs less than 15 kilos. I bought the stroller because it had very good reviews but I guess those reviews weren't honest. The product wasn't good at all. We also spent extra money for the travel bag to carry it when travelling by aeroplane and other accessories. That's why in Sweden everybody has a bugaboo donkey because they last. I regret buy it.
Love my Uppababy! Highly recommend. Easy to use and easy to store. Feels luxurious and safe for baby. I recommend buying the entire set with pram, stroller, and car seat as they all seamlessly flow together and make it very easy. I am not savvy with equipment and I found this stroller car seat everything Uppababy so easy.
Absolutely LOVE the Uppa stroller. It’s easy to maneuver (push, collapse, and snap car seat/rumble seat in) and comes with very high safety ratings. It’s easy to clean, the color selection is great too. It is more expensive than other brands, but worth every penny.
This stroller is both beautiful and functional. It's incredibly easy to stow away in the house or the back seat of a car, the push handle easily adjusts for height, and it's a breeze to swap out the seat to a bassinet or the compatible car seat! Our baby is always very comfortable when he's in the stroller, and we love that we can easily adjust the incline and the footrest to match his mood - reclined back when he's tired or propped up when he wants to look around! The only problem we've ever had with the stroller was when we initially were learning how to fold & unfold for storage, but our issues were easily solved by watching a YouTube video and once we learned the ropes it's been second nature.
Smooth ride and functionality is good. It could been easier to remove the material in order to wash and place back together. Accessories was fine. The space is great and the handles are comfortable. I would recommend it. Cost is high.
Versatility with style! This stroller goes from newborn to childhood...it is a strong and sturdy stroller able to fit your needs for your child's stroller experience. It is of quality construction and SUPER easy to open up and fold away. For the money, it is well worth it. I highly recommend this stroller.
We were gifted the UPPA Vista stroller as a baby shower gift. It worked great for one child but as soon as the second child arrived - it was a puzzle to figure out all the conversion add ons I needed to purchase. The second child seat was expensive and tricky because they don’t tell you that you need to ALSO purchase extra conversion pieces for the main seat to even fit the lower second seat. Another thing I didn’t like was the smaller lower second seat was in front farthest away from the adult and the larger weighted (oldest child) seat was up top facing the adult. Our stroller lasted 4years before the main welded cross bar detached - which renders it completely unusable. It makes you wonder if that’s why the extended warranty is only up to 3years. This company is overpriced and there’s soo many add ons you need to purchase that are also overpriced.
UPPAbaby author review by ConsumerAffairs Research Team
Run by two parents who use their first-hand experience with strollers and baby gear as inspiration for their products, UPPA Baby is an American company that offers parents several stroller options for babies and toddlers.
Infant specific strollers: UPPA Baby’s MESA stroller is designed for infants weighing 4-35 pounds and measuring up to 32 inches. These strollers feature the SmartSecure System, which includes a visual red to green indicator to alert parents when their child is safely strapped in and when they need to be adjusted.
Adjustable handle: Some of UPPA Baby’s strollers include a telescoping handlebar, which adjusts to meet the height of individual drivers. This is ideal for instances when multiple caregivers plan to use the stroller frequently.
Options for multiples: Several of UPPA Baby’s strollers have an option for multiples. The Vista, for instance, has options for several combinations: baby/toddler, toddler/toddler, twin babies and three children. The G-Link has flexible options for two children of varying ages/sizes.
Adjustable strollers: The Cruz stroller easily adjusts and grows with your child, adapting from newborn to toddler with ease.
Safety notices: Stay up to date on the latest safety notices, recalls and warnings on your UPPA Baby stroller by visiting the Safety Notice section of the company’s website. Request a replacement or new part as needed to address the recall or safety notice straight from UPPA’s website.
UPPAbaby Company Information
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