Bugaboo Strollers

Bugaboo Strollers Reviews

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Overall Rating1.0 out of 5
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About Bugaboo Strollers Reviews

Bugaboo is designed for parents on the move. Since 1994, Bugaboo has developed cutting-edge products designed to help you see the world, kids in tow, with style and ease. Bugaboo offers five unique stroller systems, several limited edition strollers, and a variety of accessories to fit your lifestyle whether that includes, travel or running, city or country, with one kid or two.

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Bugaboo Strollers Reviews

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Page 1 Reviews 0 - 10
Customer ServiceStaff

Reviewed Aug. 23, 2023

I have an issue with the delivery of my order from 6/27/23. Supposed to be delivered by 08/10 and no news. No answers to email, after several phone calls and messages someone picked up the call and said “We will update you in your email.” “No ship date yet.” Baby is about to born any minute and no stroller. When I asked the person on the phone for her supervisor, she said “We don’t have a system that escalate calls, we will update on your email”. BEYOND DISAPPOINTED WITH BUGABOO!!!

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Customer Service

Reviewed Nov. 3, 2021

My daughter has a Bugaboo Fox 2. It was bought in the middle of 2018, brand new, limited edition canopy and fashionable faux leather grips. More than US 1100 spent. Less than one year of usage, the handlebar grips and the carry handle started to disintegrate. It's been almost two years since I have been contacting Bugaboo Customer Service in order to get handlebar grips and carry handle replacements. And the only answer I have received so far is that I should buy new pieces. This is an unacceptable company attitude considering the amount of money charged for its strollers and the fact that it positions its strollers as top quality.

Should I have read more reviews before getting the Bugaboo, I would have gone for another brand. There are lots of reviews complaining about the lack of customer service of the brand. As per the experience I've had, I do not recommend the Bugaboo strollers.

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    Reviewed April 22, 2021

    I had this stroller for about 3 years, however it was used for 3 months with my first child, as I only bought this when she was a little older and then we put it away, now I had my next daughter and the front wheels are squeaky and they don't work well, and the warranty is over, but how are you supposed to know it will not work or have any issues when your child finishes with it and wait for the next, and for a high priced stroller I was not dreaming I would have to replace it that quick, extremely upsetting and customer service was a disaster, they couldn't care less, so now I need to figure out how I will buy a new stroller when I already thought I made an investment in this, try other high quality brands with better service so at least if something goes wrong they'll help you out, thank you.

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    Reviewed Jan. 21, 2021

    I bought the Bugaboo stroller 5 years ago and still use it as a jogger stroller for my 5 year old, I love the versatile ability that you can rearrange the seat and even have my child ride on the stepper. It is well built and would definitely recommend the stroller, it is worth the price.

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    Verified purchase

    Reviewed Jan. 25, 2020

    I tried a couple strollers and Bugaboo was the one that I preferred. I love how the stroller has a lot of accessories that I could purchase so that I can make an upgrade to it and make it more enjoyable. I also love how lightweight it is and how easy it is to maneuver and store. Their online navigation was very easy, too. It is good quality for the money.

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    Verified purchase

    Reviewed Jan. 18, 2020

    My husband and I bought a used Bugaboo stroller at a garage sale for our son, and we loved it. I love that it turns easy and it was really lightweight. The canopy was perfect. It completely covered him when we needed it to. And it was easy to maneuver in and out of the car. That was our favorite stroller. I also bought a Bugaboo stroller for my cousin.

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    Verified purchase

    Reviewed Jan. 14, 2020

    I have a Bugaboo Chameleon, which I bought it in-store in Turkey in 2016, and and I have one issue with it. There is a cover and it is torn to connect to the body. There is something and I do not know how to fix it. I do not know if Bugaboo is covering globally or not. But, for the rest, I don’t have any other issue.

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    Verified purchase

    Reviewed Jan. 8, 2020

    The Bugaboo stroller is compatible with our car seat and it was better built than the other ones we had. We ordered the basic, standard one over the internet and the purchase process was easy. They’re a higher price point but I like the quality going with it. It folds up really small as well. I have a sports car that has a small compact trunk that majority of the strollers would never fit in, but that the one we got does. And with the way it rolls and absorbs the impact, when I have my baby in there, I wanna make sure the ride is smooth. Everything in my experience was great.

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    Verified purchase

    Reviewed Jan. 7, 2020

    Bugaboo was well-suited for our family and for our use that we were gonna use it for. We were able to purchase it online pretty easily without any hassle. The stroller is good. I love the way it is, and we’ve been using it ever since we got it, and my kids love it too. It’s probably one of the best strollers that we got.

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    Reviewed Dec. 23, 2019

    Handle broke when our children were in the wagon, be cautious, this can be life threatening in situations like stairs and similar. Communicated this to Bugaboo but they did not seem to care and just told me to buy a new handle. Check pics!

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    Bugaboo Strollers author review by ConsumerAffairs Research Team

    Bugaboo is a Dutch company that was founded in 1999. The original design of a modular stroller that can be used and taken anywhere remains the core of their business. Find Bugaboo strollers at major retailers around the world and online.

    • Customize your design: Choose your stroller’s frame, canopy color and seat color for a totally customizable experience. Strollers are available in up to 64 unique color combinations.

    • Mono, duo and twin options: The Bugaboo Donkey stroller is available for one child, two children of different ages/sizes or for twins. There are 17 unique configurations, allowing for the ultimate in flexibility for parents and caregivers.

    • All terrain option: Ideal for parents and caregivers who vary the terrain they take their strollers on, the Bugaboo Buffalo has is designed for all-terrain performance. This stroller grows with your child, taking you from infant to toddler with a bassinet that converts to a seat.

    • Runner stroller: The Bugaboo Runner is available as either a complete jogging stroller or as an easy click-and-go accessory for current Bugaboo owners. The seat of the complete jogging stroller is reversible.

    • Accessories: Add accessories to your Bugaboo to complete the stroller experience and keep your child comfortable in all types of weather. There are many accessories available, including an organizer, smart phone holder, sun canopy, tray, footmuff, mosquito net and more.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Bugaboo Strollers Company Information

    Company Name:
    Bugaboo Strollers