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Bugaboo Strollers

Bugaboo Strollers
Overall Satisfaction Rating 3.81/5
  • 5 stars
    19
  • 4 stars
    3
  • 3 stars
    2
  • 2 stars
    1
  • 1 stars
    5
Based on 30 ratings submitted in the last year
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Bugaboo is designed for parents on the move. Since 1994, Bugaboo has developed cutting-edge products designed to help you see the world, kids in tow, with style and ease. Bugaboo offers five unique stroller systems, several limited edition strollers, and a variety of accessories to fit your lifestyle whether that includes, travel or running, city or country, with one kid or two.

Move freely with Bugaboo.

Bugaboo Strollers Reviews

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 21, 2019

Our Bugaboo stroller is totally cool. We really love it. It was super easy to order, and Bugaboo has super great customer service while I was ordering and had questions. I ordered online, and the website was super easy to navigate. I ordered the Bugaboo Fox right when it came out, so there was like a little bit of a delay but it was not an issue for us. Bugaboo also communicated really well throughout the delay, so we knew what to expect which was great. And then, the product has been really easy to use, easy to set up and figure out. We live in the city, and it's been easy to handle in the city.

I ordered a new canopy for the weather and we've only had that for two days, but it's really great. We can close it up on our child and then the window and the vents are cool. She likes those. In the city, we live in a townhouse, so we have to go up and down the stairs to get in and out, and so far, it's been really easy. I just take the top half off, and take care of it up and down the stairs by myself.

I had heard that Bugaboo is really great and I saw them on an Instragram ad. I had my eye on it before we even had a kid. A couple of my friends had them, they're cool looking, and the canopy patterns are neat. It's minimal. I'm really small, so I like having something that wasn’t crazy bulky. And I had heard that they were good in the city and easy to travel with.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 11, 2019

    I live in New York City and in my neighborhood, a lot of people use Bugaboo Stroller. I went to a couple of different stores in New York City and one of the salespersons told me about the background of the founder, the engineering aspect of it and the wheels, which was very important if you’re living in New York and having different weathers. So, that got me and my partner sold in choosing them. I was on the website and I was able to choose the model and the colors. I had to call my friend who works there for some clarifications because there were some parts that wasn’t too clear on the website. It might have been also because I haven’t seen the product itself and it was also the new model that wasn’t available anywhere in the store.

    I have the Fox and I got it at the time that it was released. It was a gift but I got it through the mail. I like the clear wind thing that I added on as an accessory. It’s very strong and durable. My nanny compared it with the other babies’ strollers and I heard that other nannies have also commented on how durable that is. So, that is one of my favorites and then the wheels and the turning capability. However, I still don’t know how to fold the stroller. It wasn’t too easy for me to learn and it’s been over a year. I also have trouble taking the bar handle off and unclicking it. So, if you’re unfamiliar with the stroller, like my son’s grandparents, they wouldn’t know how to do it, and it’s a little bit tricky. But I’ve been very pleased with the other parts, like the stopper or the buckle and I’m very happy with the experience with Bugaboo so far.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 9, 2019

    I have a few Bugaboo products. I have the Donkey, the Cameleon, and the canopy types. I love the products. I wish their costs were a little bit less, but they've been great products so far. When we got pregnant with our second kid, we went for the larger size. My son is still young enough that we need two seats in the stroller. Bugaboo's purchasing process was super easy, and their customer service has been super easy and great.

    The way the Bugaboo drives is really smooth. The ease to be able to collapse and the functionality for interchanging things out were my main drivers. Also, the style of the stroller and the functionality are really high. But the biggest component for me is that it never breaks down. It works really smoothly. I'm never struggling with it. So, that's why we are willing to pay the higher cost for it. Owning a Bugaboo Stroller helped make it a streamlined process from in and out of the car to going different places. It's smooth. One of the things that's great is like the adaptors that they have with other car seats. My experience has been great so far.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 23, 2019

    Bugaboo's website is one of the most beautiful websites I have ever seen. It's super easy to pick what I want. I can move the stroller around and drag/drop my mouse to get a 360 view of the stroller. Also, there is a ton of videos that Bugaboo put out on how to use my stroller and how to set it up. I felt like I had a good idea of what my stroller was even though I had ordered a different model.

    I got the new Bugaboo Fox as I wanted a specific color of frame, the little sunshade, wheels and grips. I waited for six months until things got back into stock as I didn't wanna buy any stroller that was of the stock colors. While I wish it was in stock earlier, I knew it was a really popular stroller and it was brand new so I understand why they sold out of some options. I could have ordered the stroller earlier but then I wouldn't have been able to get the colors and options I wanted. Still, I love the stroller and it's super easy to use. This is my second stroller from them for my second child and they're of such good quality and they look good. They fold easily into teeny sizes and they're perfect. I'm super happy.

    However, the Bugaboo strollers are extremely hard to assemble and they come in different little boxes. They edited their online tutorial of how to put the stroller together in a way that shows it's really easy. The video moves so fast such that the viewer would ask what was done and what was put where. It took five hours to set the stroller up with multiple people looking at it trying to figure out how to get everything to fit. I paid almost $1800 for the stroller and so I wish it was a little more put together or that Bugaboo would have an option to have someone put it together for me. Still, I think this is because I customized everything from the frame to the color of the inside of the wheels.

    I've watched my friends use their strollers and I find that mine handles the best. It moves and maneuvers the best and folds up super well. It's very easy to store and easy to load up into my car. It's two buttons that I push to fold the stroller up and it just collapses on itself. I have the best working stroller and I'm super happy with that. It’s nice to be able to get out and have my hands free. I take it shopping with me sometimes when I have to run to Target or something. Instead of putting my baby in a shopping cart with germs, I’ll just load her up in a stroller and put my purchases down below. Additionally, it's nice to have my hands free rather than holding a baby. I hope a lot of people get a Bugaboo Stroller and enjoy it.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: April 29, 2019

    We live downtown, so we walk a lot everywhere, and I read about the ease of use of the Bugaboo stroller and the wheels with the terrain if it’s one that you’re gonna be using for walking and not for traveling. So, we got their Cameleon stroller. Purchasing the stroller was super easy and straightforward. I just went online and filled out my information. The shipment was easy too. I was able to build the stroller and put it together within an hour. Then we recently switched from the bassinet to the stroller seat and that was easy as well. The stroller is big, though, and it’s definitely not easy to put in the back of the car and take somewhere, but we walk with it and we don’t usually take it anywhere.

    Although this stroller is super expensive, the quality is holding up. So far, there's no wear and tear on it and I hope to be able to use it for any future children without having to make another investment. But the only complaint I have is with the canopy which always detaches from the stroller seat. I wish that it was easier to stay on or more user-friendly. Other than that, I’m super happy with the stroller and we use it every single day.

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    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 14, 2020

    I have a Bugaboo Chameleon, which I bought it in-store in Turkey in 2016, and and I have one issue with it. There is a cover and it is torn to connect to the body. There is something and I do not know how to fix it. I do not know if Bugaboo is covering globally or not. But, for the rest, I don’t have any other issue.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 8, 2020

    The Bugaboo stroller is compatible with our car seat and it was better built than the other ones we had. We ordered the basic, standard one over the internet and the purchase process was easy. They’re a higher price point but I like the quality going with it. It folds up really small as well. I have a sports car that has a small compact trunk that majority of the strollers would never fit in, but that the one we got does. And with the way it rolls and absorbs the impact, when I have my baby in there, I wanna make sure the ride is smooth. Everything in my experience was great.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 7, 2020

    Bugaboo was well-suited for our family and for our use that we were gonna use it for. We were able to purchase it online pretty easily without any hassle. The stroller is good. I love the way it is, and we’ve been using it ever since we got it, and my kids love it too. It’s probably one of the best strollers that we got.

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    Rated with 1 star
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    Verified Reviewer
    Original review: Dec. 23, 2019

    Handle broke when our children were in the wagon, be cautious, this can be life threatening in situations like stairs and similar. Communicated this to Bugaboo but they did not seem to care and just told me to buy a new handle. Check pics!

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    Rated with 2 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 20, 2019

    I was gonna go with the UPPAbaby, and then my husband at the last second chose the Bugaboo. It's fine. It's lighter and it had a good bassinet. It was an expensive purchase, so I wasn't so thrilled to buy a thousand dollar stroller. The rep at the store sold me a blue hood, and then we went back and returned it and got a pink one because I had a girl. And then my chassis broke. I called 15 places and I was willing to drive to Staten Island, but nobody wanted to fix it. I went on eBay and I bought the part. And on YouTube, somebody did a tutorial and I changed it myself. My stroller went back to normal, but I didn't like that customer service at all. They told me that I have to buy another one, $400 chassis. I thought that was a disgusting joke. I think the whole thing was $25. So, Bugaboo didn't help me at all.

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    Bugaboo Strollers expert review by ConsumerAffairs

    Bugaboo is a Dutch company that was founded in 1999. The original design of a modular stroller that can be used and taken anywhere remains the core of their business. Find Bugaboo strollers at major retailers around the world and online.

    • Customize your design: Choose your stroller’s frame, canopy color and seat color for a totally customizable experience. Strollers are available in up to 64 unique color combinations.

    • Mono, duo and twin options: The Bugaboo Donkey stroller is available for one child, two children of different ages/sizes or for twins. There are 17 unique configurations, allowing for the ultimate in flexibility for parents and caregivers.

    • All terrain option: Ideal for parents and caregivers who vary the terrain they take their strollers on, the Bugaboo Buffalo has is designed for all-terrain performance. This stroller grows with your child, taking you from infant to toddler with a bassinet that converts to a seat.

    • Runner stroller: The Bugaboo Runner is available as either a complete jogging stroller or as an easy click-and-go accessory for current Bugaboo owners. The seat of the complete jogging stroller is reversible.

    • Accessories: Add accessories to your Bugaboo to complete the stroller experience and keep your child comfortable in all types of weather. There are many accessories available, including an organizer, smart phone holder, sun canopy, tray, footmuff, mosquito net and more.

    • Best for: Bugaboo strollers are best for parents and caregivers looking for a high-end stroller with the durability to withstand frequent use.

    by ConsumerAffairs Research Team

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Bugaboo Strollers Company Information

    Company Name:
    Bugaboo Strollers
    Website:
    www.bugaboo.com

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