Baby Trend Car Seats Reviews

I have purchased 2 Baby Trend EZ-Lift™ PLUS Infant Car Seats (one from Amazon and one from Target). Both times the right box came to my house but the WRONG base came in the boxes. I wrote to Baby Trend's customer service twice and never heard back. Horrible company. I wouldn't bother buying from them.

One day while strapping my baby in to the car seat, I realized the straps would not tighten. The bottom clip strap pulled right out. I was appalled. Apparently, the metal rod that hold that strap fell out (somehow). I've never cleaned the straps or removed them. I've used the car seat as intended with the base for my newborn. In my eyes, this rod should not just fall out. It could have been fatal for my baby if I had gotten into an accident that day and not realized she was not actually strapped in. Baby Trend customer service told me that "Upon inspection this portion of the seat was tampered with and was manually removed from the seat". I'm furious! I have 3 other kids who do not know or would not know how to remove that bar. Otherwise, they are basically accusing me of removing it myself.

Monday 2/25/19 we were involved in a car wreck with my infant son. Impact was made at about 50mph where the baby and car seat were located. My Baby Trend car seat saved my baby's life. Thank you Baby Trend!

We purchased the Baby Trend Secure Snap car seat along with the Baby Trend Cityscape Jogger. We wanted to be able to interchange the car seats so we didn't have to move the base or the baby. The car seat shows, "Use with any Baby Trend Snap Gear, Snap Fit and Snap Tech Stroller and any other Baby Trend stroller or jogger that accepts infant car seats." The jogger states, "The jogger accepts the included EZ-Flex Infant Car Seat and any other Baby Trend infant car seats". This is not true, the the jogger car seat does fit on the base of the secure snap car seat, however; the secure snap DOES NOT fit on the jogger base. When contacting the company, the response was they that the car seat does not fit, even though they advertise that it does. This is not the brand to buy if you want to interchange the car seats, unless you want to purchase another base.

We bought a Baby Trend car seat (model: CV88A46C) for our then-9-month-old daughter from our local Babies R Us in August 2016. It's a convertible, so it's supposed to last for several years to take your child from infant through toddler and small child. I noticed in early Oct 2018 that the chest buckle didn't close with a satisfying "click" anymore. We've never had a car accident and my almost-3-year-old is very relaxed in the car. A few days ago (10/15/18), the buckle didn't want to close at all and I looked more closely only to see that one side of it was COMPLETELY BROKEN! I can't even explain my horror to know that I had been driving around for 2 years with my baby and now toddler in a car seat with a defective chest buckle! (UPDATE: My 2-year-old then broke the buckle completely - as in, INTO TWO PIECES) simply by trying to close it the following day before our new car seat was installed.

This company has nothing good about them. Their products suck. They refuse to do anything to help unless you're willing to spend money and refuse to even talk to you unless you give them your personal information... I'd give no stars if that was an option. Wishing I had never purchased from them???

Don’t ever buy anything made by Baby Trend... If you have a warranty and your things do not work right so you call to get a replacement or whatever and they tell you the only thing the warranty covers is if you ship the car seat or playpen back to them and they can work on it and try to fix it so you either have to go without or buy new while they work on your already purchased things for God only knows how long. Don’t know what happens if they can’t fix it. They probably just send you back your old busted car seat and stuff. I will never in a million years buy another Baby Trend item. My son's things do not work right and they can not do anything for me unless I want my baby to go without and Or spend extra money just while I wait for a repair.

I was very excited when I saw this car seat jogger combo reasonably priced and would ship to an APO. I have been using the car seat for about 7 months but started having problems with it from the beginning. The first thing that happened was that the harness kept twisting. We had to continually take the car seat apart to fix this. At that point I noted that this seat is made out very thin toylike plastic and very thin styrofoam. I really can’t see this thing being very protective. Over the last month or so the harness lock kept getting stuck and I had to struggle with it every time I placed the baby in it which is every day, multiple times a day. There were times when it seemed to be locked but then when I would get the baby out the harness would easily pull away without even pressing the button down. I just bought a Britax for $420 and it was worth every penny if it keeps my previous daughter safe!

I figured I should finally write a review since my daughter just turned one. I've been wanting to write a review since she was just a couple of months old, but I wanted to wait and see if I might change my mind. Lol. First off, I'm giving two stars instead of one *only* because my baby was able to fall asleep and stay asleep in the car seat. Everything else was terrible. It was always hard to click the sides down to release the handle (for getting baby out). It would just get stuck. The stroller looks like it would be amazing but NO! Do not let the cool features trick you! Although it was convenient to snap the car seat into the stroller, there were other problems. The front wheel wobbles if you go just a little bit fast. I found myself locking the front wheel and it helped a little but still annoying when turning.

I purchased the Zoe stroller to go with my car seat. The stroller would not lock properly and kept folding up on me when I was walking with my daughter then the front wheel started to come apart causing the stroller to not push correctly or at all. My daughter is only 2 months old so the stroller is still very new. I called baby trend and after 3 weeks and hours of holding was able to talk to somebody and then spent another week and half emailing pictures and questions back and forth along with sending my stroller back to them to find out they can't send me a new one but will refund the 129.00 for the stroller. I have been without a stroller pretty much since she was born and now I'm out my tax and shipping from the original purchase due to their default. Poor quality and very poor customer service.