Pearle Vision

Pearle Vision Reviews

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

About Pearle Vision

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Pearle Vision Reviews

Filter by Rating

  • (40)
  • (7)
  • (3)
  • (18)
  • (202)

Popular Mentions

    How do I know I can trust these reviews about Pearle Vision?
    • 4,568,520 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Pearle Vision?
    • 4,568,520 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    Staff

    Reviewed Sept. 25, 2024

    everyone there was so nice and helpful. I recommend going there again. I can’t wait to get my glasses. I am going to go back whenever I need to again. The purple frame glasses they have there are also pretty. There was one that I really liked but I couldn’t get. Hopefully I can get the frame if I find out how much the frame is and I could buy it on my own.

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed Sept. 6, 2024

    After a month of problems trying to get new glasses at the Terre Haute Lenscrafters, I decided to try Pearle Vision. Upon entering the store, it is clean and smells lovely. Their employees are friendly and helpful. Stephane was amazing! She answered all the questions I had and explained anything I was inquisitive about. She really knows her stuff and offers quality customer service. She even worked through her lunch hour, while suffering from a painful injury she suffered outside of work, to help me get the glasses I wanted ordered. Stephanie, at the Terre Haute, Indiana store deserves a raise or some sort of recognition for service above and beyond what is required! She took the bad taste out of my mouth that Lenscrafters left. 10/10 would recommend.

    Thanks for your vote! Report

    Not sure how to choose?

    Get buying tips about Glasses Online delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Staff

      Reviewed Aug. 29, 2024

      Pearle Vision Garden City Wpg, Mb has the best manager, Julian .. He is very patient and makes sure we get the best glasses .. He goes above and beyond and spends time with each customer until they are satisfied. He does not try to oversell and that is important in this economy. I noticed he is especially good with the senior customers.. We live with our purchases for a long time sometimes not like the "throw away generation". I Highly recommend Julian ...

      Thanks for your vote! Report

      Reviewed May 17, 2024

      After having problems with my lenses, Pearle Vision contacted me and offered to replace the lenses. Thank you for solving the problem. Now I'm satisfied with my glasses. The doctor and receptionists were very attentive to me, helping me with whatever I needed. Thanks again.

      Thanks for your vote! Report
      Staff

      Reviewed May 15, 2024

      My family and I have had the great pleasure of going to Pearle Vision for more than twenty years, in NJ and in MI. When we moved to MI, we noticed the great tradition of service with a smile continue at this site as well. I look forward to seeing not just the doctor but the entire staff. They work together as one team to give the customers the best possible service. My family members feel free to visit for any eyes and/or glasses-related help.

      Thanks for your vote! Report
      Staff

      Reviewed Nov. 19, 2024

      At the Seminole City Center location the employee Grayson went beyond helping me with my glasses frames! It was a little awkward for me, but he put me at ease! Unlike other optical stores! I will definitely coming back!

      Thanks for your vote! Report
      Verified purchase
      Punctuality & Speed

      Reviewed Nov. 3, 2024

      Great place to go. Been dealing with Rose from Surrey Central Mall for years, always great service with a smile. Very prompt, nice atmosphere, and best service I found in the lower mainland BC Canada.

      Thanks for your vote! Report
      Customer Service

      Reviewed Oct. 21, 2024

      The branch in Windsor mill. We have been using this location for years, but suddenly shut down for months without notice. It just reopened under new management. We were glad it reopened. We went in Oct 2, 24 for exams and new glasses. Staff promised glasses will be ready 5-7 days. Today is Oct 21, 24 and no calls yet. We need a refund of the down payment. We can move to either another location or new company. We'll notify the insurance company.

      Thanks for your vote! Report
      Customer Service

      Reviewed Oct. 16, 2024

      I didn’t have the eye exam, but I did get two pairs of glasses. One pair was sun glasses and the other pair was regular glasses. Great customer service and was extremely pleased with the quality of my glasses.

      Thanks for your vote! Report
      Punctuality & SpeedStaff

      Reviewed Oct. 14, 2024

      My husband and myself had appointments for an eye exam and glasses. They contacted us a little more than an hour for our scheduled appointments to move or cancel appointments. To move from Monday to Friday or Saturday. I asked why, they said they didn't have a doctor. I asked, "Why would you have appointments if you do not have a doctor."

      I explained we live 30 minutes away and I was already in town doing errands and had to contact my husband before he left home for the appointment, so he didn't have a wasted trip. I said what Bad Service they have to schedule appointments without a doctor and late notification of change needed for scheduled appointments. I do not recommend them.

      Thanks for your vote! Report
      Loading more reviews...

      Pearle Vision author review by ConsumerAffairs Research Team

      Founded in 1961 in Savannah, GA, Pearle Vision is now one of the leading eye wear retailers in the U.S. With more than 1,000 branches across Europe and in the Middle East, Pearle Vision has also become an international name in eyewear.

      • Onsite fulfillment: Pearle Vision fills almost every prescription eyeglass order using their attached fulfillment center, so wait times are minimized.

      • Satisfaction guarantee: Bring back any pair of glasses within 30 days for a repair, replacement or exchange with no hassle and no explanation.

      • Free adjustments: Over time, wear can cause glasses to shift, so bring them in to a Pearle Vision center for a professional adjustment. This will improve their fit and make them much more comfortable over the long run.

      • Free cleaning: Even with the most careful cleaning routine, dirt and grime can build up in hard to reach places, so be sure to have glasses cleaned for free by Pearle Vision professionals.

      • BOGO deals: At Pearle Vision, buy one pair of prescription glasses or sunglasses and get another pair free. Or get a pair to wear indoors as well as one for driving.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Pearle Vision Company Information

      Company Name:
      Pearle Vision
      Address:
      4000 Luxottica Place
      City:
      Mason
      State/Province:
      OH
      Postal Code:
      45040
      Country:
      United States
      Website:
      www.pearlevision.com