America's Best Contacts and Eyeglasses Reviews

It had been several years since I had been able to be seen. They made sure I had enough reminders of my upcoming appointment and exam. My wait was short, they called me by name and remembered me from past visits. The doctor had knowledge and told me what I needed to know, especially for future as not too far off I will need cataract surgery. She was quick and to the point. Talking over recommendations for my contact lenses, I have a few trial to see if I am comfortable in them.

I have been going to the America's Best at 7636 City Line Avenue in Philadelphia PA for many years. Dr. ** is outstanding. He carefully goes over any changes I might have had since my last visit, shows and explains to me the images of both eyes which were done, and prescribes the proper glasses and contacts which have always turned out perfectly. Dr. ** is extremely knowledgeable and patiently and clearly answers any questions I might have…from what to do for itchy eyes, the general health of my eyes, my cataracts, and signs of when I might decide to have cataract surgery. America’s Best has a large collection of frames from which to choose, at great prices.

My first visit to the America's Best Contacts and Eyeglasses in Folsom,CA was Tuesday, June 11. Having been a Registered Nurse since 1979, I am very wary and judgemental of any new medical facilities. My feelings of concern were quickly put to rest when I met and was assisted by the representative Michael **. He is the definition of the positive characteristics an employee should have. As soon as I walked in, Michael hastened to cheerfully greet me and usher me to a workstation. He listened attentively to my requests and solved my problems in a timely, efficient manner. His suggestions were spot on perfect and most welcome.

My experience with this location (Brook Road, Glen Allen, VA), was amazing. Every person that my son and I encountered. Edrienne, was amazing, professional and very polite when examining our eyes, two different dates of appointments and each visit she had superior customer service. Dr. ** was amazing with my son and Dr. ** is just wonderful, she help me understand and embrace that my eyes are gracefully aging, lol. Very sweet and kind. As we were processed out of each appointment Tanya (my son's appointment) and Tyra (my appointment), both ladies provided us with exceptional customer service with detailing all information about our investment, yes investment because vision is a huge gift and it must be properly taken care of.

This was my second WONDERFUL EXPERIENCE using the America's Best Eyeglasses. I have to say, they really care about their customer satisfaction. I'm very pleased that they opened another beautiful store, here in Clearwater Florida on Gulf to Bay Blvd., because it's closer to home! This time I had a free eye exam worth $69.00, I could have had a more in depth eye screening, but I see an eye surgeon 2 times a year to get the imaging done, so it wasn't necessary. I called this location in the middle of the afternoon and the doctor could see me in 25 minutes, so I decided to go. I arrived about 10 minutes early and was greeted by a couple of very friendly staff members.

I did eye exam and got glasses and went back a few days later saying the prescription was not right. They assured me it was right. I put glasses in drawer and used over the counter gasses. Called today (November) and was told I would have to pay for new exam. No help at all. Glasses did not fit properly and prescription was not right. Staff less than helpful.

Worst experience ever in getting contact prescription. Was in for a yearly renewal as I recently relocated from another state. Have never had to wait so long to get a prescription. Had to wait on trial pair-which they ordered wrong prescription and had to reorder the right one and then wait on them. Then had to make another appointment just to get a final prescription. Not sure if this is a “state’ thing. Have lived in Oklahoma and Texas and have NEVER experienced anything like this. I would NEVER recommend this business to anyone. Still sitting here almost 2 hrs and I had an appointment. I would not even give one star.

I visited the branch on 7459 West Colonial Drive in Orlando. My son needed eye care documentation as required by his employer. Ms. ** was quick to greet me and offer assistance. She was friendly and pleasant. Although she couldn't assure me that the Eye Doctor would be available to immediately process my request, She had the signed document ready within an hour.. I appreciate the effort she gave to get it done. Thank You so much.

I am trying to understand how I paid over $240 for two pairs of glasses with insurance when their 'special' is '2 pairs of glasses for $79'.... I did add anti reflective coating but that still should not have made the out of pocket cost over $240.

I have been going to America's Best for 15 years with great service until this last visit. The eye exam was good but the purchase of my new glasses was a nightmare. I picked a frame that was on clearance and sat down. This is when I received the most horrible service in all these years. The young lady do not put the frames on my face to check the fit. Did not take any measurements. All she did was go into the cost. For a free exam and only on frame ($29.00) she said with insurance (Humana) I would owe over $300. When I questioned it she had so many added things she never discussed it was mind boggling. I had to keep asking and removing this I just wanted to leave but I loved the frames. I will never return to this office or the company.