TicketNetwork Reviews

I purchased four tickets from what I thought was Ticketmaster as my tickets say. Unbeknownst to me that TicketNetwork was false advertising. $1500 later I am stuck with four tickets because of life’s unexpected moments. So I call ticket network and speak with a guy who said all he could offer me was $150 as a courtesy fee. That was like putting salt on an open wound. Please do not ever purchase from this place. False advertising. Lesson learned. I’m out $1500.

I’m purchased tickets to an event in Dallas at a botanical garden. Once I completed my purchase I contacted the venue to find out about parking, nearby hotels because I was flying in and a few other details. The venue told me that the concert was not yet confirmed and no ticket sales were even available yet and wouldn’t be for several week if at all. When I contacted TicketNetwork they refused to refund me even after confronted with the details. THEY ARE NOT TRUSTWORTHY. Do not purchase from them.

$300 Marc Anthony concert. Never got the ticket. Customer service straight lie to your face. Now need to dispute with Affirm. They stated that I had claimed the ticket already and I had use another email. Lies.

This company is designed to mimic the venue or artist. When trying to buy tickets this popped up and since they take Paypal and looked like the correct pop up I purchased tickets. Bought center stage and about seven rows back. I bought these in November and was told that the tickets will be delivered within 24 hours of the show which is as I write this tomorrow, March 7, 2023. Today there was nothing in the AXS app which is where I thought they would be delivered. Nothing. When I called the box office of the venue I was told that I bought from scalpers and that my name was not in their system for any seats. I called American Express who gave me a 1-888 number. Three hours with back and forth because they used the email on my Paypal profile which is old and I no longer have access to it and I never use it- I always use a Gmail for tickets which is attached to my phone.

I tried to buy concert tickets last week. They sent me multiple links for the tickets that did not work. I ended up buy the same tickets at TickPick for more than $100 less. When I finally heard from TicketNetwork they told me they could not refund the tickets since they had delivered them. They never delivered them because their links did not work. They insisted that I keep trying their new links which I did not. I had to open a dispute with my Credit Card Company. Learn from my bad experience and stay far away.

Totally satisfied! Read a lot of bad stuff about TicketNetwork after I ordered my tickets and was very worried I'd been scammed. Tickets came through a little more than 24hrs before the event. Called the morning before the event date and (coincidentally?) tickets were e-mailed while I was on hold. Got into the event without any incident.

Do not use this company. Use Ticketmaster. TicketNetwork scammed me out $500.00 for Guns N' Roses tickets. Never ever using this company again. I never got my tickets. I kept calling but they were no help.

I wish I could give a 0 Star to these people, how in the world a company like that can operate without consequences in the US? Where are our laws? I purchase two tickets online thinking they were Ticketmaster. After not receiving my tickets I realize that this is a different company. They keep saying that my tickets were transfer to me by an email that does not exist. I call these people several times, they are a big SCAM. Don't waste your money, DON'T buy from them. They said that are NO REFUNDS and they never delivered my tickets. This is unacceptable and unbelievable. I few that anything can go online these days and there is no law against these kind of SCAMMERS. DON'T WASTE YOUR MONEY WITH THESE PEOPLE. SCAM - SCAM - SCAM - SCAM.

This company is terrible! I bought tickets for Madonna. Like others on here I thought I was on ticketmaster. You don't get the tickets until 2 days before. Why? It's because they're scamming you. I contacted them many times to make sure I was going to get my tickets 2 days before and that they are a legit company. They assured me all the reviews I read about them were false. 2 days before the show... My tickets were no longer available but they had 3 other seats they could give us. Wait what?!? I said "no, refund me" and they did. They use your money to hold the tickets and see if they can sell them to someone else for a higher price. Be prepared not to go if you bought tickets from this company.

I purchased tickets in November for a concert in May. It stated I would receive my tickets two days prior to event. Two days prior, they were not received. I chatted, emailed, and attempted to call but the number never got through to someone. On several chats, I was told that there was a delay from the vendor and that my tickets were guaranteed. Almost 24 hours to the time of the event I was notified that the tickets I purchased were not available? Um excuse me but what? I was told there were only two other tickets available, but they were not in full view of the event. I asked for a refund and was told these tickets were of higher value and could not be refunded, but I was offered 50% off next purchase. Yeah, that's never going to happen. Do not use these people. To say I was very disappointed is an understatement. I would not recommend this site to anyone, for any reason, at any time.