TicketNetwork Reviews

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Overall Rating1.4 out of 5
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About TicketNetwork Reviews

TicketNetwork is a marketplace for ticket sales, including tickets to concerts, sports events, theater shows, festivals and comedy sets. Customers can search by location, venue, performer or event and choose their delivery by mail or email. TicketNetwork offers phone support and a 100% money-back guarantee.

TicketNetwork Reviews

ConsumerAffairs has collected 1,969 reviews and 258 ratings.

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Page 1 Reviews 0 - 10

Reviewed Aug. 11, 2023

Totally satisfied! Read a lot of bad stuff about TicketNetwork after I ordered my tickets and was very worried I'd been scammed. Tickets came through a little more than 24hrs before the event. Called the morning before the event date and (coincidentally?) tickets were e-mailed while I was on hold. Got into the event without any incident.

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Reviewed July 26, 2023

Do not use this company. Use Ticketmaster. TicketNetwork scammed me out $500.00 for Guns N' Roses tickets. Never ever using this company again. I never got my tickets. I kept calling but they were no help.

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    Reviewed July 19, 2023

    I wish I could give a 0 Star to these people, how in the world a company like that can operate without consequences in the US? Where are our laws? I purchase two tickets online thinking they were Ticketmaster. After not receiving my tickets I realize that this is a different company. They keep saying that my tickets were transfer to me by an email that does not exist. I call these people several times, they are a big SCAM. Don't waste your money, DON'T buy from them. They said that are NO REFUNDS and they never delivered my tickets. This is unacceptable and unbelievable. I few that anything can go online these days and there is no law against these kind of SCAMMERS. DON'T WASTE YOUR MONEY WITH THESE PEOPLE. SCAM - SCAM - SCAM - SCAM.

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    Reviewed June 25, 2023

    This company is terrible! I bought tickets for Madonna. Like others on here I thought I was on ticketmaster. You don't get the tickets until 2 days before. Why? It's because they're scamming you. I contacted them many times to make sure I was going to get my tickets 2 days before and that they are a legit company. They assured me all the reviews I read about them were false. 2 days before the show... My tickets were no longer available but they had 3 other seats they could give us. Wait what?!? I said "no, refund me" and they did. They use your money to hold the tickets and see if they can sell them to someone else for a higher price. Be prepared not to go if you bought tickets from this company.

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    Reviewed May 2, 2023

    I purchased tickets in November for a concert in May. It stated I would receive my tickets two days prior to event. Two days prior, they were not received. I chatted, emailed, and attempted to call but the number never got through to someone. On several chats, I was told that there was a delay from the vendor and that my tickets were guaranteed. Almost 24 hours to the time of the event I was notified that the tickets I purchased were not available? Um excuse me but what? I was told there were only two other tickets available, but they were not in full view of the event. I asked for a refund and was told these tickets were of higher value and could not be refunded, but I was offered 50% off next purchase. Yeah, that's never going to happen. Do not use these people. To say I was very disappointed is an understatement. I would not recommend this site to anyone, for any reason, at any time.

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    Reviewed March 11, 2023

    I landed on TicketNetwork because they were the first site that came up when I searched Ticketmaster and I didn't even realize I was on the wrong website. I paid what I later discovered was an extremely overpriced amount for 4 tickets to see Hamilton. That was in December and the play is in April. They still have not delivered my tickets. They claim I won't get them until the day before! This is ludicrous, I don't even know where I'm sitting! And if I can't make it, I can't sell them. But they try to get me to sell them on their resale site for half the price I paid for them! They have you coming and going and are completely unethical.

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    Reviewed Feb. 24, 2023

    Purchased tickets three weeks in advance for a show at the Poway Center for Performing Arts in San Diego County of California. Same things happened as discussed in all other "one-star" ratings. People...count the "one-stars"...look at the words, and if you still go through TicketNetwork, it's on you!!! These folks don't tell you at purchase, but they sell tickets through a hokey marketplace and can't verify that the people selling tickets actually have the tickets. I emailed days in advance, answer "you'll get electronic tickets 24-48 hours in advance, we guarantee it". Today, the day of the event, same answer and I have 5 hours until the event. I called, blew a gasket, this is ridiculous.

    They acted like they were doing me a solid by selling me tickets in the nosebleed section, at the side of the theater, because the tickets I purchased were still not available. Then they were condescending when I called back and explained that the "solid" was crap, and they offered to take money off the ticket price, and get me "DOWN TO" 4 times the value of other crappy tickets still available. Don't use these people unless you want to screw up your special event you planned for weeks in advance.

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    Reviewed Feb. 23, 2023

    Purchased spring training tickets through Atlanta Braves spring training venue CoolToday Park which connected to Ticket Network website. Received email from them 2/22/23 that tickets were transferred on 1/31/23 to Ticketmaster. Never received an email on 1/31 from anyone regarding tickets being transferred. Ticketmaster account had no tickets to be transferred. Contacted Ticket Network by phone who said they could not guarantee the seller would retransfer the tickets in time for the event and we would not get our money back if tickets were not retransferred.

    After making sure they understood I would never knowingly choose to do business with them again I did receive an email with the tickets being found under CoolToday Park's Venue and not Ticketmaster like I was told. I had checked CoolToday’s ballpark website 30 minutes prior to calling this company with no tickets found. Thankful that I do have my tickets now and will make sure this spring training facility knows my bad experience. Do not recommend using this company for any tickets.

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    Reviewed Dec. 10, 2022

    Bought Michele Obama tickets for December 10, 2022. Company said they would send an email when tickets were ready to be transferred. Never, NEVER got that email. Called them 5 days before the event to get my tickets. NO ONE and I mean NO ONE could get me my tickets or the email. They said just wait you'll get them in time for the event. If I went through with my plans I would have to drive 100 miles to the event and HOPE they send the tickets. I could not take that chance. All the calls and online chat sessions (at least 20) to their customer service produced no results, got the same cut and paste answers each time. NO ONE was willing to call whatever department and just simply ask them to resend the email to transfer tickets. Luckily I used American Express to purchase the tickets so I stopped payment for them. DON'T BUY ANYTHING FROM THE TICKETNETWORK!!!

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    Reviewed Nov. 9, 2022

    I purchased 2 tickets a few months back with my domestic partner. 3 weeks prior to the event he was killed. I asked for a refund, there was no way I am okay to travel. I even sent copy of death certificate. Refund denied, they rather I spend my time putting tickets up for Resale and just hope someone purchases them. All in between me dealing with the police, funeral home and Cemetery. DO NOT USE OR PURCHASE ANY TICKETS FROM.

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    TicketNetwork author review by ConsumerAffairs Research Team

    TicketNetwork launched in 2007 as the primary online retail center for Ticket Network Inc. in Cincinnati. They sell tickets for music, sport and theater events.

    • 200 percent money back guarantee: If your purchase does not result in the delivery of the tickets you were expecting, TicketNetwork will refund double the price.

    • Mobile discount: Register for the mobile app and when you make your first order and receive 25 percent off your order.

    • Gift cards: Purchase gift cards online and print them directly from the emailed PDF file.

    • International listings: TicketNetwork focuses on U.S. events, but you can search major international cities such as Rome, London or Paris.

    • Credit card options: Pay with Visa, MasterCard, Diner's Club, Discover, American Express or JCB.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    TicketNetwork Company Information

    Company Name:
    Year Founded:
    75 Gerber Road East
    South Windsor
    Postal Code:
    United States