Netflix

I called customer Service because they charge me $16.74 for a service that I never want and never paid. They didn’t help me to find out what is happening, they didn’t explain to me why they have my method of payment information with them. Zero help, looks like fraudulent. Unreliable. Customer Service called “Christian” with no last name wasn’t professional, he didn’t want to finish my dispute. Stay away from Netflix. Hulu and Apple are better, 100% true.

Every time there is a popular live event, the app on tv and pc states it has a problem connecting, to chose different content or come back later. They take money from my account every month but have no one to address concerns. Chat has a 70 minute wait and phone an hour. If they can't provide the content I pay for they should refund my money.

The new show of Queen Cleopatra is a total disgrace and crap based on falsifying facts for the Afrocentric move.. Cleopatra is Egyptian queen.. the Pharaonic heritage is 100% Egyptian and not what you brainwash people with.. The Egyptian genes are different than any other genes and the statues shows our unique features which is not to compare with any other cultures with all respect..

I own a home in Florida and two in West Virginia. I was informed that I could only access my account from via one network. The customer service agent I spoke with would not listen to me. I was in the same location as my wife. My wife was sleeping and not watching anything on Netflix. Despite the fact that I was the ONLY user attempting to access my account, I was told that the reason I couldn't download was because my account was in use. My other two properties are vacant currently, so no one was using my account at either of those. The customer service agent refused to listen to my explanation of the problem. After trying five times to explain it to him, I got frustrated and cancelled my account.

Netflix needs to fix the issues with freezing up every time we search for a movie or try to play a movie! This problem has been going on way too long! You're the only streaming that does this. We're thinking strongly about canceling our service since you don't care enough about your customers to fix these issues.

I cancelled my Netflix subscription in February 2022 as I went onto my sister's family plan and shared the cost with her. I recently discovered that I have been being charged the monthly subscription fee since May 2022. I have just been told that somehow my account was restarted without my knowledge or authorisation, most likely because a device in our house was still logged in and someone opened it and pressed play on something and it automatically reactivated the account. Didn't require a password or credit card details to be entered to confirm or authorise the account to be restarted... nothing!

Simply put, Netflix is wildly out of touch with its fans. Literally every show I have found on Netflix that I actually enjoy and watch seems to get cancelled within one or two seasons, while the most toxic, trivial, cookie cutter fare stays on the service forever. There are very few movies worth watching and let's face it, the vast majority of the original content they produce is dull as staring at rocks. I have repeatedly come back to the service in hopes they have finally gathered some good content or have at least begun keeping the shows I want to watch around. Every time I renew my service, I get the same result - I find there is nothing I want to see or haven't already seen within the first month and I never end up using the account.

PLEASE , I REQUEST SOMEONE TO LISTEN TO MY CALL CENTRE CALLS ATTEMPT.." Netflix is so incredible with customers allowing a ripped off and they will never investigate your issue, being so irresponsible with their clients.. It's very annoying feeling that no one is willing to help you.. Netflix is in almost everyone's home, yet they really seem not to care solving problems or to respect their customers due to many excuses + Blaming much on customer End, and worse they claim giving credits while they didn't and they refuse listening to previous records.

Netflix cancel really great series too soon, often after 1st or 2nd season. Shadow Hunters, Half Bad, The Society as a few examples. Also they have way too much foreign content and yet axe shows like I have just mentioned. Step up your game Netflix as there are lots of cheaper and better streaming services out there!!!!

The Shadow Hunters TV Series which came to an abrupt end. With no support from you for release on DVD Blu Ray in the U.S. even though it has a huge following but can be found online in almost all other regions. My daughter was devastated. You have lost my business and I won't recommend Netflix to anyone.