Best EHR Software

  • eClinicalWorks
  • Practice Fusion
  • AdvancedMD
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Electronic Health Records (EHRs) automate a clinician’s workflow by offering a general overview of a patient’s status. Use our guide to research and discover the best electronic health records software company for you. We explain the different types of EHR software and what features to consider. 

An EHR is an electronic record of patient health information that is generated according to doctor visits, notes, health problems, medications, vital signs, past medical history, immunizations, lab data and radiology reports. Unlike electronic medical records (EMRs), which are in-house digital versions of a patient chart, EHRs are easily shared outside the practice with specialists or patients. EHRs keep patient information accessible and current.

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What features should you look for in electronic health records software?


A good EHR should make it very simple for patients to schedule appointments. The staff should have no trouble using the system to register patients and document a reason for their visit.

  • Cost: Different companies have different pricing models for their services.
  • Auto-reminders: In addition to scheduling options, some companies offer the option to send out automated appointment reminders via text or email in order to decrease the amount of no-shows.
  • Ease of use: A good EHR should be accessible and easy to use. The overall design and navigation should be easy to learn, not requiring high costs related to training employees and patients.

Task management

EHR’s can help a medical staff to free up time by managing daily tasks more efficiently. This can drastically reduce overhead and also increase patient satisfaction, making it more likely to bring in more patients.

  • Signing notes: The ability to sign notes in an EHR means that people can easily tell what notes were left by which staff member in order to avoid confusion.
  • Reviews: Being able to review lab results in an EHR reduces the time it takes to pull them up in another program.
  • Patient messages: Having the ability to view and respond to patient messages within the system reduces the time it takes to respond via phone or a separate email system. This means that patient visits will be shortened and overall efficiency will increase.

Efficient encounters

Meeting with a patient should always be productive and efficient. One of the main objectives of an EHR is to speed up the patient appointment process, making it simple and quick for patients to arrange for a visit. This saves time and money on the overhead for office staff.

  • Patient history: An EHR should make patient history easily accessible – information such as medications, allergies and other important health factors should be accessible. Once all this information exists in a system, it reduces the time needed to question patients on recurring visits.
  • Recording ability: The best EHRs allow users to quickly jot down notes about clinical content so it is easier to document health conditions. This reduces the time and cost of transcribing notes after the fact.

Smart workflows

Having improved patient workflows means that a medical practice is operating at its highest efficiency level.

  • Real-time tracking: Tracking patient workflow in real-time is crucial to finding the most cost-effective and efficient methodology. The best systems allow both patients and physicians to view records and add information.
  • Record keeping: An effective EHR offers a method of record keeping that allows an office to determine what is bottlenecking the workflow.

Templates and order sets

In medical offices, it is common for patients to be treated for the same or similar conditions. Specialized practices need to make sure they keep accurate records of their patients histories, taking care to record specific details. Having the ability to track these histories is extremely valuable.

  • Order sets: Having order sets in place allows medical practitioners to prescribe the same treatments for patients with the same conditions. This can save drastic amounts of time when when dealing with specialized conditions.
  • Templates: Templates save a great amount of time and help physicians make smart decisions about patients who have received a similar diagnosis. The ability to build on previously acquired knowledge is important in a medical practice.

24/7 accessibility

It is important to be able to access an EHR from any device and at all times.

  • Mac and PC accessibility: An EHR should offer both PC and Mac accessibility since employees might need to access it from different computers at different times.
  • Web-based solutions: Having a web-based EHR means that staff can navigate through the system from anywhere at anytime. Server-based EHR systems require staff to be connected to a particular server in order to access the information, which can be a bottleneck for some physicians.

What are the different types of electronic health records software systems?

Physician-hosted system

These systems store data on the physician’s own servers. The physician purchases the hardware and software and is then responsible for maintenance, security and data backup.

Remotely hosted system

These systems store data on a remote server. The remote company is responsible for storing data as well as security, backup and routine maintenance.

Client-centered system

Some systems are created with the client’s needs in mind. This means that they will be easy to navigate and interact with so that the client can leave feedback, retrieve information and feel more connected to the physician.

Physician-centered system

These systems are meant to help a physician or medical practice stay more organized and keep better records. This can help to reduce costs and also improve efficiency at a medical practice by streamlining processes.

Who should use electronic health records software?

Independent physicians

Physicians who run their own practices can benefit from EHRs. Independent physicians typically work alone and have fewer patients to care for than larger practices.

Specialized physicians

Specialized doctors require more than what a general EHR can do and need specific types of EHR systems. These doctors need to be able to keep special types of records and to customize the EHR in order to allow for different types of testing and note-taking.

Large medical practices

Hospitals and other large medical practices have different needs than smaller organizations. They have to send summaries to a large amount of patients over time and need the appropriate technology to do so. They also typically have a larger budget to allot toward an EHR system.


What is the difference between an EHR and an EMR?

Both electronic health records (EHRs) and electronic medical records (EMRs) store patients’ health data electronically, but there are differences.

  • Electronic medical records provide recent treatment history, usually from within one practice or organization. EMRs are essentially digitized patient charts.
  • Electronic health records provide long-term health and treatment history, including medications and test results from multiple facilities. EHRs provide a better overall picture of a patient’s medical history, especially if they frequently receive treatment at different offices.
What is EHR software?

Electronic health record software is a category of programs and applications that digitally store patients’ health information. Health care professionals use this software to write, collect, organize and consult medical notes across multiple facilities.

How much does electronic health record software cost?

The average price is about $30,000 in upfront costs and $4,000 to $8,000 every year after that. However, switching to an EHR system can cost anywhere from $15,000 to $70,000.

What is a medical note?

A medical note is an entry in a patient’s medical records, usually added by a health care professional. EHRs organize and simplify these notes to create a convenient summary of a patient’s medical history.

How do electronic health records work?

Patients and health care professionals enter information into electronic health records. The software then stores and shares the data with authorized users across different organizations. Users can add and update this information over time to create a detailed, convenient medical history for the patient. Facilities either run their EHR systems on local servers or through cloud-based EHRs, depending on their needs and preferences.

What are the different types of electronic health records?

Two major distinctions separate EHR systems. The first distinction is between physician-hosted systems and remotely hosted systems.

  • Physician-hosted systems store data locally. Health care organizations buy the hardware and software for these systems and take responsibility for maintenance and information security.
  • Remotely hosted systems store data off-site. Health care organizations hire remote companies to store this information and keep the system running.

The second distinction is between client-centered systems and physician-centered systems.

  • Client-centered systems focus on being simple and convenient enough for client use, including inputting information and checking in with physicians.
  • Physician-centered systems focus on helping health care professionals keep records and increase efficiency.

Not sure how to choose?

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    Electronic health records software author reviews


    AdvancedMD is one of the world’s largest providers of cloud-based software offering an all-in-one EHR and practice management solution. Based in Salt Lake City, Utah, AdvancedMD has 16,000 physicians and 60,000+ users in nearly all medical specialties in all 50 states.

    Read more about AdvancedMD
    athenaClinicals EMR

    This is a cloud-based software that has a great track record in the industry.

    • Cloud based: Cloud based software that can be accessed anywhere, anytime. Fewer service interruptions and superior functionality.
    • User-friendly: Very intuitive system that is easy for users to adapt to.
    • Customer service: Customer service reps are very competent and work with users to solve issues as they arise.
    • Learning curve: The system has a high functionality, but a steep learning curve. Extensive training is required.
    • Templates: Very few templates are available for different specialties and trying to make or change new templates can be difficult.
    Practice Fusion

    Practice Fusion provides free records to small practices.

    Read more about Practice Fusion

    Founded in 1999 to streamline the communication flow from the doctor’s office to the pharmacy, eClinicalWorks helps communication travel across the healthcare industry with ease. Now eClinicalWorks is one of the leading medical software solutions that lets health care providers work as efficiently as possible.

    Read more about eClinicalWorks
    Greenway Intergy EHR

    Greenway Health provides medical services to healthcare providers and is recognized as a leader in the industry. It was founded in 1998 and is a popular choice amongst health professionals.

    Read 3 Reviews

    ChartLogic is a fully integrated HIPAA-compliant software system with meaningful-use requirements.

    • User-friendly interface: ChartLogic’s easy-to-navigate software increases productivity and smooths office workflow.
    • Precision-voice technology: Special features enable doctors to dictate notes by voice commands.
    • Highly specialized templates: Templates are available for more than 40 specialties.
    • Customer support: Customer support is lacking and issues aren’t always resolved quickly.
    • High turnover: The company has a high turnover rate which makes it difficult to establish relationships.

    Aprima EHR is a well-respected software that provides great functionality for users.

    • Ease of use: The software is easy to use and not at all cumbersome. Users love that it takes little time to learn.
    • Support: Customer support is excellent and issues are typically resolved very quickly.
    • Templates: There aren’t many templates available to help specialized practices customize their records.
    • Billing: Billing can take extensive amounts of work and time and it can be difficult to post billing for certain types of clients.
    Accenture Electronic Medical Record Solutions

    Accenture is one of the leading providers of EHR systems and has years of experience in both clinical and ambulatory settings.

    • Ease of use: Users can easily adapt to this new system as it is easy to learn.
    • Cost reduction strategies: They offer improvements in operations that can help reduce costs across the entire healthcare system.
    • Templates: Specialized physicians might have a hard time customizing their records as there aren’t many templates available.
    • Cost: Accenture’s programs tend to be more expensive than others available.

    EpicCare is an award-winning software that offers a one patient, one record approach to ambulatory care and practice management.

    • Fast and friendly: The software is easy to learn and navigate.
    • Integration: Access and revenue systems are integrated in order to simplify administration.
    • Inpatient engagement: This software has an app that is designed to strengthen the patient’s relationship with the care team leading to more enjoyable hospital stays.
    • Guided tour: They don’t offer a live demo to preview before purchasing. Consumers can call to schedule a guided tour but can’t actually use the software hands on without doing so.
    • Customer service: They offer phone and email support but no live, online chat support for real-time help.
    McKesson EMR

    McKesson is a web-based EHR and practice management system that was designed with the independent practitioner in mind. It can help with clinical, scheduling and accounting, and connectivity and security.

    • Both cloud and server-based: The software is allows users to navigate it both from a server or via the cloud.
    • Great for independent practitioner: Small medical practices will greatly benefit from this system as it was designed specifically for physicians to develop strong relationships with a moderate amount of patients.
    • Usability: This software scores low on usability guidance and has a steep learning curve.
    • New patients: New patients report having a difficult time navigating the system, and the graphical interface can be a little confusing.

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